Casino Ventura – Interview Questions – SiGMA
- Casino Ventura was launched in early months of 2016, it still is a relatively new online casino. Can you tell us what your role is and how you became part of this amazing online casino?
First let me thank you for having me here, it’s a real pleasure. As general director, I’ve been with Casino Ventura from the very beginning, when the first drafts came on the table. I immediately fell in love with the project, and that love has never gone away anymore.
- The casino is available in English and German only. Are we going to see new languages added to the language options of Casino Ventura any time soon? Do you feel there’s a need for more languages?
Yes definitely, we’re currently finalizing Spanish translation, and also our Russian translation will be ready soon. Our support is already approachable in almost any language so we’re heading in the right direction.
- The welcome package of Casino Ventura includes a total of €1,100 on the player’s first 5 deposits. However, there are a few extras along the way. How do players respond to this type of welcome package? And are the wagering requirements of only 30 times the bonus amount fair to the casino?
The players love the low wagering requirement, and for good reason. We’ve seen quite many players that were able to clear the wagering. Because we offer 100% bonus every 5th, 10th, 15th etc. deposit again, you will always feel like a new player. There is no need to ever look for another (welcome) bonus anywhere else.
- Currently you have 10 casino software providers that drive Casino Ventura. What’s the most popular game at Casino Ventura? What’s your favorite game?
Since we have such a huge game collection, with over 800 games included, many players are looking for that certain favorite game that they lost somewhere else. That means there is a great variety in which games players choose. That being said, we do see a few very popular games being played over and over again. Starburst is (of course) one of those games for example, but also Game of Thrones, Basic Instinct, Gonzo’s Quest and Charms & Clovers are extremely popular.
I’m more an roulette guy myself, I just love to play and watch on the live roulette tables by Evolution. Those tables and dealers are really one the highest quality that has ever been seen online.
- Payment methods, you have a lot of them. What’s the average payout period and what’s the most popular payment method amongst your player base?
Withdrawals are processed every day of the week between 9.00 and 18.00 (Central European Time). That means your withdrawal can be processed as quick as within one hour already.
The most popular methods are different for each country. If I look in general, Neteller, Skrill and Credit Cards are used all over the world for many of the transactions.
- Can you tell us what the biggest payout you’ve made is? Maybe a progressive jackpot or just straight out withdrawal?
Every week there is someone that wins big in our casino. The biggest win so far was 2 months ago, when a player hit a astonishing $25.000 on the Microgaming slot Rugby Star. The player was paid in full within just 24 hours.
- Players have different tastes, different needs that must me met. Mobile players are a distinctive group with distinctive needs. Can you tell us more about what mobile players can expect at Casino Ventura?
Probably the most important is the smooth user experience. When you play on your mobile, your internet connection may sometimes be slow. So it is even more important for us as operator that our games load quickly and run smoothly with as less data transferred as possible.
We’ve put much energy in simplifying things. The result is that our mobile interface is not just user-friendly, but one easiest interfaces that a player will find nowadays.
- In your own opinion, do you think that Casino Ventura needs improvements in certain areas and why?
We’re always looking for improvements. For example, we’ve just uploaded the German translation of Casino Ventura. Right now we are improving the licence, from Curacao to Malta. The Maltese license is a much higher regarded authority, so that suits perfect with our ambitions.
- Brexit shocked the igaming industry. Casino Ventura still doesn’t hold a UK license, but will it have any kind of effect on your player base? Furthermore, can we expect to see Casino Ventura UK?
Since we don’t have an UK license, we also don’t have any players from the inside the UK. In that way you would think it doesn’t effect us at all. Bot that is not correct. Many players outside the UK prefer to play in Sterling Pound, and we provide in that wish. So we definitely keep an eye on all developments.
- Where do you see Casino Ventura in 5 years?
In 5 years time Casino Ventura will grow to be a wellknown and respected brand. We believe we can grow into the top 25 of all online casinos world wide. There will be virtual reality games, many new skill games, and many more interesting new features.
- Do you have any tease for your players? Maybe some announcement to make in regards to your plans for the foreseeable future.
We offer the best bonuses that can be found, and we will continue to do so. As existing player you get just as much rewards as if you were a new player. So stay tuned, and make sure to use them in your advantage!