Woocasino Review – A Fresh Face

Woocasino is one of the newest online casinos to take to the market. Their stylish interface and lucrative welcome bonus are bound to make a first impression. But they aren’t a name that many will be familiar with. The thing about newcomers is that they lack experience. Given the steep competition, only a few end up making it. We’re here to find out whether this casino can live up to their good looks in this Woocasino review.

Read on as we take a look at all of the fine print, to truly uncover what this brand is all about.

Being a newcomer, Woocasino has looked to impress with their welcome bonus. It’s multi-tiered and a mix of both bonus money and free spins. Players will need to make a deposit through to be eligible for the promotion. Currently, there are no Woocasino no deposit bonuses for new customers. The fact that they mention this type of offer in their terms though, does have us thinking that this could eventually be a thing.

You’ll also need bonus codes to claim the welcome bonus, which brings us to the table below.

Woocasino Bonus Codes for New Players

Woocasino bonus codes are only the start of things. There are many other terms and conditions to this offer. We’ll take a look at the welcome bonus policy before being able to come to any conclusions about the offer.

Woocasino Welcome Bonus Policy

• Min Deposit: €/$20 or NZ$/CA$/AU$25
• Max. Bet per spin: €/$5 or NZ$/CA$/AU$6.5
• Free Spins on first deposit:
  • 25 FS per day for 6 days
  • Available on Wolf Gold or Cherry Fiesta Slot
• Free Spins on second deposit:
  • 50 FS on Avalon: The Lost Kingdom
• Wagering Requirements: 40 x Bonus
• % Game Contributions to WR: Selected Slots: 100%, Table Games – 5%, Live Casino Games – 0%

If you’re still wondering whether the Woocasino welcome bonus is still worth claiming, the list above should make things clearer. Set at 40x the bonus, they’ve kept wagering requirements in line with the competition. Sure, we’ve seen lower but we’ve also seen many online casinos include the deposit amounts here too. 

One thing you do need to pay attention to is game eligibility. Slots are the only game type that contributes fully which makes them the best option. This is the standard procedure at most online casinos. Woocasino has also included a list of ineligible slot games and its pretty lengthy too. While the welcome package is worth snapping up, we recommend checking back to the main bonus policy for the full list.

Some new online casinos get caught up in their new players and fail to put any efforts into their existing ones. We were pleased to see that this isn’t the case with Woocasino. Their promotions page includes offers that are targeted at both player types.

At the time of writing, existing customers are able to claim a reload bonus each weekend. Once again, it’s a match deposit bonus with free spins thrown in too. We recommend checking back to this section regularly as offers like this tend to be available for a fixed time period only. While you’re at it, you’re also going to want to check for any Woocasino bonus codes. As we have already seen in the previous section, they’re a thing at this online casino.

The promotions section is also home to several tournaments as well as lotteries. Again, these are subject to change, but they work in a similar manner. Winners can expect to be awarded with a mix of bonus money and free spins. The good thing about Woocasino tournaments is that they aren’t limited to slot games only. Live dealer games are also thrown into the mix every now and then.

Woocasino is licensed under the laws of Curacao. For some, this casino license can raise a few doubts which is why we’ll take a closer look at the security measures in place. One thing we do like is that their license is clearly visible in their footer section and they link out to the correct certification.  In our experience of writing reviews, we’ve seen several online casinos try to hide this information.

They bear several other watermarks on their main homepage. One for Responsible Gaming and one as proof that they are ‘100% Safe & Secure’. We would have liked them to provide external links here, say for instance to a reputable body like GLI. Their only mention of Fair Gaming is in their FAQs section and its rather brief. Luckily when it comes to Responsible Gambling, Woocasino has included a dedicated page. It’s not as detailed as other casino sites, but they do at least provide some links here. These are reiterated in their terms and conditions.

Aside from the above, there’s also a privacy policy. Woocasino players can rest assured that everything concerning the protection of sensitive data is outlined here. Needless to say, the casino has done their homework right.

Woocasino’s payments page is accessible by registered and unregistered users alike. There’s a wide choice of options too including ones targetted at feature markets. Neosurf, for example is a favourite among players from Australia and their neighbours from New Zealand. There are also some Canadian dollar specific methods like Interac, INSTADEBIT and iDEBIT. In case you’re wondering, this is also a bitcoin friendly casino.

All Woocasino deposits are free and instant. While withdrawals also bear no charges, some payment options bear a longer transaction time than others. We’ll take a closer look at things in the table below.

Woocasino Withdrawal Times

Woocasino Withdrawal Limits

• Daily Withdrawal Limit: €/$4,000
• Weekly Withdrawal Limit: €/$16,000
• Monthly Withdrawal Limit: €/$50,000

Not all withdrawals are available worldwide. This is something we show in the table above. If e-wallets are available in your jurisdiction, then we would suggest opting for these for swifter cash outs. Bank transfers at Woocasino could be seen as a more secure option but they also bear a longer withdrawal time and a higher minimum withdrawal limit. Bitcoin is another method that promises instant payouts. It’s important to keep in mind that the casino has the right to hold withdrawals at any stage in time so as to carry out KYC checks. This could result in longer transaction times.

Woocasino has collaborated with a long list of game providers. This is the first thing that struck us about their casino lobby. They have also taken steps to ease navigation by allowing players to filter by provider. Aside from that, they have a few sections for some of the casino game types.

Their slots category is by far the biggest, but we were slightly disappointed to see the absence of Microgaming here. Instead, players can choose from slots by the likes of NetEnt and Pragmatic Play alongside many others. Big Time Gaming also features here with top titles like Bonanza and Extra Chilli Megaways. Being a crypto-friendly casino, Woocasino has a separate section dedicated entirely to bitcoin games.

We can’t help wondering why they don’t have a page for progressive slots. They do have several jackpot games on offer but you’ll have to know what you’re looking for. In case you’re wondering neither Mega Fortune nor Mega Moolah feature at Woocasino. Some great alternatives include Pragmatic Play’s Caishen’s Gold and Wolf Gold slot games.

Table Games at Woocasino

From a usability perspective, we found some flaws in Woocasino’s approach to their table games. They have separate sections for blackjack and roulette however clicking on either will transport players to the live casino section. Considering that there is also a live casino tab, this is rather confusing. RNG games have been merged with live ones which as you can probably imagine, makes navigation rather difficult.

What’s even more confusing is that all games have been labelled as ‘live’, even if that isn’t necessarily the case. You’ll have to know your way around table games to decipher which is which. We did however come across some interesting options such as iSoftBet’s Blackjack MultiHand VIP. There are also several variations for roulette and baccarat online although high limit tables are rather limited.

So while Woocasino table games section isn’t lacking in choice, we’d definitely like to see them make it easier for players to browse.

For the time being there is no Woocasino app to download. With the technology of instant play web-apps improving so much, we’re seeing less native apps being offered by new casinos. We always suggest ensuring that you have a strong internet connection and that you’re using an up to date web browser. Keep that in mind and you’re good to go with Woocasino mobile.

The site looks somewhat similar to the desktop version, except that the live chat button disappears from the main homepage. It’s still an option for mobile players however it can only be accessed from the menu bar. The good news is that no changes have been made to the Woocasino mobile games lobby. Filters are still available and its size is practically the same as the desktop version.

Woocasino has a separate section dedicated entirely to live casino games. While RNG games also feature here, the majority of games are live dealer tables. Speaking of which, there’s an impressive selection to choose from. That, of course, includes the notorious Evolution Gaming. Most of their live casino games are available to play here including some of their more unique titles like Football Studio.

What we really like about the Woocasino live dealer section is that they haven’t just stuck to one provider. There are live dealer games from several other software companies including Pragmatic Play and Ezugi. Aussie-favourite Lucky Streak is also available. The result is a choice like no other. Whether you’re looking to play live blackjack, live baccarat or live roulette, rest assured that there are many variations to go with. Both high rollers and casual players should be covered.

Unlike a lot of other newer online casinos, Woo VIPs are a thing. Their loyalty program revolves around missions, with some 21 levels to reach the final stage. Players must earn comp points to move up the ladder. At each new step, they’ll receive some sort of reward. Here’s a breakdown of some of the Woocasino missions below.

It’s a long climb to the top but we like that Woocasino has broken things up so much. Players are given more than enough opportunities to keep them engaged along the way. We also noticed in the casino’s terms, that there are other perks to becoming a VIP, such as higher withdrawal limits. As for how to earn enough comp points, it will take placing real money bets as shown below.

• 1CP: €/$12.5 or CA$/NZ$/AU$15

Aside from earning comp points, Woocasino also allows players to exchange them back to real money. We’ve highlighted the exchange rate below.

• 100CPs: €/$1 or CA$/NZ$/AU$1.25

If you do decide to exchange your CPs, it’s worth noting that they are credited against a wagering requirement of x1.

The best way to get in touch with a member of the Woocasino customer support team is via live chat. The good news is that this is fixed in the bottom left corner of the screen and visible at all times. It’s available 24 hours a day and from our experience, you won’t have to wait too long for a reply either.

We were rather disappointed to see that there is no contact page. The only other option to help with a query is the FAQs section. Here, we also came across an email contact. We just wish they had made this more transparent. Phone support doesn’t seem to be available, at least not for the time being.

Woocasino Contact Details

• Live Chat: available 24/7
• Email Support: [email protected]
• Phone Support: N/A
• FAQs: Provided

As we saw earlier in this Woocasino review, they bear a Curacao gaming license. While this can raise a few doubts, it does open the doors to certain markets that would otherwise be deemed ineligible. Australia is one example and in fact, the casino accepts Australian dollars. Neosurf should also go down well with players from this region, as well as neighbouring country New Zealand. Speaking of which, there’s also a separate NZ specific homepage for them.

Canada is yet another English-speaking market that Woocasino has optimized for. The local currency is of course accepted and there are some CAD friendly payment methods on offer like Interac.

While the casino accepts players from a long list of countries, we do like the fact that they have tailored their product for a select few.

Throughout this Woocasino review, we kept forgetting that this is a brand new casino site. Usually, we cut newcomers some slack as most are still finding their feet. This one is already ticking all of the right boxes. From the moment new players join, they are greeted with a decent welcome bonus. Existing players are given the same treatment when it comes to promotions plus their games lobby is sizeable, to say the least. Woocasino even has a VIP program in place. They get the green light from us!