Winner Casino Review
- Checked byKay Jones
- Published For
Launched in 2009, Winner Casino is a known name to players from South Africa. The casino site has been making the rounds for over a decade, but we will analyze it from an unbiased perspective.
The Playtech casino games lobby shows promise, and the welcome offer was hard to miss. However, that’s only our first impression.
Our Winner Casino review provides all the necessary information: withdrawal speed, support quality, bonus fairness, security, and more. Keep scrolling for all the details.
Winner Casino Summary
- Very Trustworthy
I’ve been working at CasinoCountdown.com for a few years now. After graduating from university where I studied business at the University of Bristol, I then moved into the online casino sector and I’ve been involved in it ever since, originally as a content writer.
These days, I'm the site’s Editor-in-Chief which allows me to be involved across many different tasks, including helping others to develop their skills. I spend my days sharing my knowledge with my team of experts and ensuring that our reviews are of the highest quality.
- Excellent Live Chat Support
- International Support Number
- Mid and High-Roller Welcome Offers
- Trusted Payment Options
- VIP Club and Comp Points Program
- Limited Live Chat Working Hours
- No Native Apps for Android/iOS
Winner Casino Welcome Bonus
Winner Casino welcomes South Africa players with a 200% up to ZAR 3,500 welcome bonus. This offer is available on your first deposit, and it can also be claimed in different currencies. However, that is only the standard offer, and there are mid-roller and high-roller options to consider.
There is also a R150 exclusive no deposit bonus for SA players. You can claim it for free after registration.
Your bonus can be claimed automatically, by clicking accept after you’ve made your first deposit. There is no need to enter a bonus code.
We feel the 200% offer gives greatest value because it can triple your bankroll. However, the choice is yours. Next, we’ll investigate the bonus terms to evaluate Winner Casino’s welcome bonus.
- Minimum Deposit: R400 - €/$20
- Regular Bonus Wagering Requirements (WR): 35X Deposit + Bonus
- Mid-Roller Bonus WR: 20X Deposit + Bonus
- High-Roller Bonus WR: 15X Deposit + Bonus
- Bonuses Are Not Cashable
- Maximum Bet: R100 - €/$10
- Game Weighting Applies*: Slots, Scratch Cards: 100% Contribution, Pai Gow, Casino Hold’em: 25% Contribution, Craps, Video Poker: 20% Contribution
*The complete list of wagering contributions and restricted games can be found on Winner Casino’s website.
The standard welcome bonus offers the best value, but its wagering requirements are the highest. In contrast, you will find much more favorable wagering requirements for the alternative first deposit bonuses. As we said, the choice is yours, but we found the terms fair across the board.
The max bet rule is standard, but breaking it will void your bonus winnings, so keep it in mind.
Also, bear in mind that all bonuses are not-cashable and issued for wagering purposes only. This means you can withdraw your winnings, but not the bonus itself. It will be deducted upon withdrawal. If you don't like this bonus rule, there are plenty of cashable bonus offers available at top casinos in South Africa.
Ongoing Casino Bonuses
There is a first month bonus pack for all new players at Winner Casino. It is applicable on 4 consecutive deposits following your first deposit, during your first month as a member.
Besides that, we didn’t find a promotions calendar that lists ongoing casino promotions. However, we are sure players from South Africa will have a number of offers up for grabs. Our talk with customer support ensures us that players will receive personalized offers by email.
These bonuses can take shape as free spins or straight up deposit match cash. Unfortunately, we’re not able to list any details as these promotions are prone to change. It’s best to stay updated by visiting the casino site or subscribing to Winner Casino’s email newsletter.
Is Winner Casino Legit?
Winner Casino is licensed and regulated by the Malta Gaming Authority. The casino operates under a master license issued to Universe Entertainment Services Ltd.
Winner Casino’s license is shared with sister site Europa Casino, which is an established South African casino site. As such, we have every reason to believe Winner Casino is legitimate.
Our belief was reinforced by the addition of a third-party game fairness certificate. As you can see by following the link, this report was recently issued by GLI Europe, showcasing the average payout rate across a range of casino games.
Winner Casino is also partnered with IBAS, a respectable third-party dispute resolution service. Players who feel mistreated can file a complaint with IBAS. If Winner Casino is found to be at fault, you can be reimbursed with up to $10,000 or a currency equivalent.
Also, the site is dedicated to responsible gambling. They give out tons of advice to players on identifying and dealing with gambling addiction. You will also find prominent links to Gamblers Anonymous and BeGambleAware.
Winner Casino also lets South Africa players control how they spend by setting limits and using different tools, such as:
- Deposit Limit (Daily, Weekly, Monthly)
- Self-Exclusion (One Week – 5 Years)
We would like to see loss limits added to this list as well. However, deposit limits are a highly useful tool as well. Any change requested to these limits has a cool-off period to prevent impulse gamblers.
Therefore, we feel you can feel safe and in control at Winner Casino.
Payment Methods for South Africa
Customers from South Africa can feel right at home. Winner Casino accepts EasyEFT payments as an option to all customers from this region.
EasyEFT supported banks at Winner Casino:
- African Bank
- Standard Bank
- Time Bank
You will also have ecoPayz, Skrill, Neteller and credit/debit cards at your disposal. Players from other regions also have access to EntroPay and Paysafecard. In continuation, we list withdrawal times and fees, as well as transaction limits.
Winner Casino Withdrawal Times
*Identity verification is mandatory before withdrawal. This may prolong your initial withdrawal process. The casino may also require payment method verification. Consult customer support for more details.
- Minimum Deposit: R100
- Maximum Deposit: Depends on Payment Method
- Minimum Withdrawal: R200
- Maximum Withdrawal: R99,000 (Monthly Limit)
To the best of our knowledge, Winner Casino does not charge fees for deposits and withdrawals. There are some sections in the terms and conditions which mention fees. This means that its possible you will be charged, but in rare cases. In any case, you will be notified for any fees before making a transaction.
- Easy EFT
- Easy EFT
- USD - $
- EUR - €
- ZAR - R
Casino Games – powered by Playtech, NetEnt & co
As a Playtech online casino, Winner has heaps on offer to all players. The casino can be enjoyed in instant play via web browser, no download is required to play. The regular game selection is powered by Playtech, but there is also a “Slots” section which is filled by titles from different game providers.
The instant play library has decent sorting filters and a search bar. This will help you discover new titles and quickly find your favorites as well. You can also select favorites for quick access whenever you login.
Slot Games and Jackpots
Playtech is famous for its slots, and Winner Casino offers hundreds of various video slots and a couple of 3-reel classics.
Out of the latest releases, we can single out Stallion Strike and Buffalo Blitz II. These games showcase Playtech’s latest advances in bonus features and gameplay mechanics. You can also enjoy classics such as Plenty O’ Fortune and Lucky Emeralds.
Open Winner Casino’s “Slots” section, and you will find games by providers such as NetEnt and Pragmatic Play. There you can enjoy classics such as Starburst, Wolf Gold, and hundreds of various titles.
We believe the best part of Winner Casino’s library is the impressive jackpot selection. You have access to dozens of slots from Playtech’s Kingdom’s Rise, Age of the Gods and Age of the Gods Norse series.
These games share a multi-million jackpot every time you look. At the time of writing our Winner Casino review, it stands at over R6,000,000.
Table Game players will find dozens of variants of the most popular classics such as Roulette, Blackjack, Poker and Baccarat.
Penny Roulette is an excellent fit for casual players, for instance. We can also single out Roulette Deluxe, Premium Blackjack and Casino Hold’em. Though, it’s best you browse the full selection yourself.
We were positively surprised by the addition of a Craps table, which is becoming increasingly rare among online casino sites. The only thing missing is Video Poker – we did not find a single game variant of this game type.
The gaming library is rounded off with Keno and Scratch Card games, suited to more casual customers.
- Video Poker
Winner Casino Mobile
Winner Casino is an excellent performer on mobile. The mobile casino site can be accessed through your web browser, no downloads required. Some players may prefer a native app, but we don’t believe it is coming anytime soon.
The Winner Casino mobile site is designed in minimalistic fashion. The gaming selection takes up most of your screen space. All the games are reasonably categorized, and you can get to playing within seconds. There are hundreds of mobile slots to look forward to, including re-adapted classics and brand-new releases built with the mobile experience in mind.
On mobile, you can also access live chat, the cashier, and account settings. All in all, the casino will let you enjoy a complete, authentic gaming experience on your mobile or tablet device. The site is compatible with all platforms: Android, iOS, Blackberry and Windows Phone.
Live Casino Lobby
An excellent live gaming experience is in store for all table game players at Winner Casino. The site’s live games lobby is powered by Playtech, boasting dozens of top-class live dealer tables of all kinds.
You can enjoy Playtech’s famous Age of the Gods-themed tables of Roulette and Blackjack.
There’s also Quantum Blackjack to look forward to, as well as Dragon Tiger and Sic Bo for Baccarat lovers.
We also recommend looking at unique tables such as Deal or no Deal and Football Roulette. Though, we can only give you an overview, and its best to explore the full lobby yourself.
No matter where you turn, you will be greeted by professional and courteous dealers and handy table game features that will enhance your gameplay. Winner Casino’s live lobby is open 24/7, and with the amount of tables on offer – you can always find an open seat.
We should also note that there are VIP tables for high-rollers, as well as low-limit tables suited to more casual players. As such, players of all budgets will feel right at home.
VIP & Loyalty Rewards
A VIP program with 7 tiers is available to all players at Winner Casino. Every new member is automatically enrolled in the lowest tier and is eligible for a birthday bonus. Here is a general overview of the VIP benefits across the various tiers.
At Winner Casino, each player earns comp points. These points can be exchanged to bonus cash. What’s more, the higher your VIP level, the better your exchange rate.
The default earning rate of comp points is 1 CP per $/€10 wagered. Keep in mind, all bonus cash for VIPs and generated through comp points is subject to terms and conditions. Please refer to the casino website for all the details.
Impressive Live Chat Support
Winner Casino’s live chat service was impressive. In contrast to many competitors facing the South African market, they are above and beyond in terms of responsiveness and knowledge.
The support agents are well-spoken, knowledgeable, and eager to assist. We contacted them several times during our review of Winner Casino, and each time they were able to resolve our query in a couple of minutes.
Keep in mind, you must have an account for live chat to become an option on the screen.
The casino also has an international phone number you can reach during the casino’s support working hours: 06:00 to midnight GMT – every day of the week.
Last but not least, email is also an option for non-urgent matters. There is an FAQ section as well, but it is very brief and lacking substance.
Winner Casino Contact Details:
- Live Chat: Open 06:00 AM – 00:00 (GMT)
- International Telephone: +359-2-4225-401
- FAQ Section: Lacking Detail
- Email: email@example.com
Featured Markets: South Africa
Players from many countries are welcome at Winner Casino, and the full list of restricted regions is available below our payments section.
However, our focus is on featured markets, and South Africa is clearly the main market at Casino Winner.
They have full ZAR support. You can use the South African rand as an account currency and claim ZAR bonuses as well. The casino has also made available SA-friendly payment methods such as EasyEFT, ecoPayz, Neteller and Skrill.
In summary, it’s easy to see why many SA players prefer Winner Casino as a long-term gaming destination. They’ve done everything they could to accommodate customers from this market.
- United Kingdom
Review Summary: Excellent Fit for South Africa Players
Throughout our Winner Casino review, the site ticked all the right boxes for SA customers. When looking at the site’s competition in this region, the site comes ahead in many aspects.
From the information we gathered, payouts are processed quickly and you have several trusted methods to choose from. Of course, EasyEFT is in the spotlight, but Neteller, Skrill and ecoPayz are excellent e-wallet options as well.
What’s more, live chat has limited working hours, but the support quality cannot be questioned. There is a downside in the fact we didn’t find a regular promotions calendar, but the welcome bonuses offer good value. Although there isn’t a no deposit bonus, real money players can claim an excellent 200% welcome bonus.
FAQ Winner Casino Review
- Is there a Winner Casino no deposit bonus?
Winner Casino does not offer a no deposit bonus for the time being. You can instead claim a welcome offer that gives you three options, depending on your budget. There is a low, mid and high roller option, all of them requiring the same deposit amount. However, they vary by bonus percentage.
- Is Winner Casino Legit?
Yes, Winner Casino has been operating since 2009 with an excellent track record of timely payouts and good customer care. The casino is licensed and regulated by a respectable gaming authority, and they are also the sister site to the well-renowned Europa Casino.
- How long do withdrawals take at Winner Casino?
Winner Casino withdrawals usually take up to 3 business days to process once you’ve made your cashout request. This period also includes the casino’s payment security procedures. You can check out all withdrawal times per payment method when we cover banking in our Winner Casino review.
- What payments options can I choose from?
Winner Casino keeps things simple in terms of payment options. You can choose from EasyEFT, Neteller, Skrill, ecoPayz if you are playing from South Africa. Traditional options such as credit cards, debit cards and bank transfer are not available. Customers from other regions also have access to Paysafecard and Entropay.
- How do I contact Winner Casino?
You can get in touch with Winner Casino through multiple channels. The best option for all customers is live chat, but it is not always available. It also requires you to have an account to reach live chat. Winner casino also has a phone line and a support email address.