- Checked byKay Jones
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Virgin Casino is part of a global brand, so we had high expectations of the site. Luckily, we weren't disappointed.
In this Virgin Casino review, we explore how fair the 100% welcome bonus is, what games are on offer, security and more. Read on to find out!
Virgin Casino Summary
Virgin Casino is among the pioneering online casinos in New Jersey and we have to say it’s one of the best. The design is slick and we found the usability excellent.
Virgin Casino Guarantees All New Players are Winners
As soon as you become a full registered play at Virgin Casino, you also become eligible for the distinctive Real Cash Back welcome offer. We say distinctive because it differs greatly from what RTG casinos have offered to the general USA casino player base. Virgin will pay back up to $100 to players who lose more than 90% of the amount they deposit. You better check the bonus terms and understand them before you start playing. We’ve provided an in-depth review of the bonuses and promotions in our dedicated Virgin Casino Bonuscodes & Bonuses review.
Because these are not the standard kind of bonuses, there are no wagering requirements. Furthermore, you won’t find a list of games that would otherwise contribute towards the completion of the wagering requirements, if there were any.
Overall, both the welcome bonus and all subsequent bonuses seem very attractive. “Seem” and “are” are two different words. It has to be duly noted. By the way, if you’re not from New Jersey, don’t even try to join or claim any bonus offer. Virgin Casino is available only to players who are physically located in New Jersey and can provide the necessary documents.
Bonuses & Promotions
To be honest, Virgin Casino has quite a lot of bonus offers on the menu for existing players, ranging from competitions, raffles, to much needed ongoing bonus offers. Sure, the said bonus deals are almost identical to the bonus offer. That is, the mechanics of the bonus terms are the same.
On top of the range of regular offers and rewards, Virgin’s players can become members of the VIP club, where more offers await, which are rather generous. You can get daily free spins on Virgin’s most popular games, or, you can join the race and compete for a piece of the Virgin’s community jackpot. In addition to this overwhelming range of ongoing bonuses, expect to receive more spectacular promotions via newsletters.
Virgin Casino is fond of Play Back offers. This seems to be a different word for Cashback Bonuses. However, due to the twist in the bonus terms, we totally support this decision.
In Line with the Rules of the New Jersey Division of Gaming Enforcement
This Virgin Casino is part of a casino group that has been present in the market for quite some time. As you might’ve heard, Virgin is a brand that’s present in many other industries besides online gaming. This particular casino holds a license certificate granted by the New Jersey Division of Gaming Enforcement (License No. NJIP#13-005). There are a few licenses for the time being. The market was liberalized not so long ago. Apparently the authorities want to test the waters with a handful of licenses before they, hopefully, allow other operators to obtain their very own permit.
Moreover, the minimum legal age at Virgin Casino is 21. Underage gambling is not tolerated! In addition to this, Virgin Casino recommends to all players to set limits before they indulge in playing. Virgin Casino is vocal about the players’ safety and security. Another reason for these sheer advices and tips might be the regulations and rules imposed by the New Jersey Division of Gaming Enforcement.
Virgin Casino Banking and Payment Options
Considering the fact that this market is new to online gaming, or relatively new at the very least, the payment options are limited, just like we expected them to be. Players are limited to using credit cards, debit cards, a few e-wallets and they can also make direct deposits to the Tropicana Casino & Resort, which is associated with the online Virgin Casino. VISA, MasterCard, Skrill and Neteller are among the accepted deposit options alongside Instan E-Check and ACH Bank Transfer which are, surprisingly, recommended by Virgin Casino. Another somewhat convenient deposit option is PayNearMe. Thanks to the 7-11 convenience store network, it’s great for players who can’t obtain a credit card or a bank account for whatever reason.
Players can withdraw their winnings using checks sent by post, via ACH Bank Transfers and good ol’ Skrill and Neteller. If you live close by the Tropicana Casino & Resort, or you want to withdraw a hefty amount from Virgin Casino, you might as well head over there and get your money in person.
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Mixture of Popular and High Quality Casino Games
The finest, most online casino games have legally arrived on USA soil, thanks to the progressive approach of the New Jersey Division of Gaming Enforcement. The games of NetEnt, IGT, Gamesys, Sgi and High5Games are available at Virgin Casino. There’s a lot of work that needs to be done, a lot of games are missing. However, still, pretty much all casino game categories are available at Virgin Casino, including a fine selection of Video Poker games, a decent range of table and card games, the likes of Baccarat, Blackjack, Roulette and Craps.
It’s difficult to point out a few games because Virgin Casino has done a great job creating this refined, handpicked selection of slot games. However, we did enjoy revisiting Wild Wild West: The Great Train Heist, Secrets of Atlantis and the electrifying Motorhead slot. We must admit, Virgin Casino is a bit short on jackpot games. That being said, there are only a few of them, including Wonderland, which is an exclusive game, and Dear or No Deal. The lack of jackpot games doesn’t have a major impact on the overall player satisfaction, but eventually, New Jersey casino players will want to join the hunt for the prestigious slot jackpots the likes of Mega Moolah and Mega Fortune.
Download the Respective Virgin Casino App (iOS and Android)
Now, it gets strange here. Virgin Casino is available to mobile players, but only if they download a mobile app. The mobile web app you see serves only as a landmark which points you in the right direction. Virgin Casino has gone the distance to provide a set of instructions how can Android players download the apk file safely, without any threats. We scanned this apk file and it proved to be 100% safe.
This mobile app seems to be available to Android users only. iPhone and iPad users can download the iOS app from Apple’s App Store. It’s safe and easy. Moreover, it looks amazing! However, Android players have to change the security settings. Otherwise, your device will not accept the said apk file. The game offer is significantly smaller. A decent number of IGT games are available, but we enjoyed playing NetEnt games the most.
Virgin Casino is “Live Dealer Free”
In spite of the download apps, tailor made to deliver the perfect mobile gaming experience, and the exceptionally well-designed interface, Virgin casino does not have any Live Dealer Casino games. We sincerely hope that one day there will be! Ideally, Evolution Gaming and the NetEnt Live casino games would be perfect for Virgin Casino. After all, so far they’ve cooperated with the top-notch providers only. We see absolutely no reason why they’d settle for anything less in regards to live dealer casino games.
Endless Stream of VIP Bonuses – “Experience More”
Regardless of your standards in bonus offers and promotions, Virgin Casino has a lot of them and the majority is of high quality, in other words, they’re profitable. Not only you get more funds to play, you will enjoy longer! The V*Points you earn by playing at Virgin Casino will get you more bonus money to play with. Not only that, as a loyal customer you you can become a VIP player, eligible for spectacular, VIP Exclusive bonus offer. So how do you become a VIP? If you’ve been a VIP in a different online casino feel free to contact the Virgin Casino VIP team at VIP@virgincasino.com or dial 201-885-5370.
What do you get as a VIP player at Virgin Casino?
A lot of cool features and a treatment like you’ve never experienced before. At least, that’s what Virgin Casino says. For starters, you’ll get your V*Points multiplied and you get better conversion rates as well. Moreover, there are new VIP ongoing bonuses whenever you need to reload. To put the icing on the top, you will have access to the special VIP team 5 days a week, between 9:30 AM and 6:00 PM.
As it turns out, Virgin Casino also spoils its trusted customers with luxurious gifts. What are these gifts? We have absolutely no idea, but if you happen to get one, feel free to share it with us. We have no doubt it’s something valuable!
Courteous Customer Support Like No Other
We didn’t expect the quality support we were provided by the customer support team of Virgin Casino. We are extremely satisfied with their approach to dealing with queries of all kinds, so much so that we made them go the extra mile. Initially, we asked them more about the bonus terms and the payment options. The agent provided us with the information instantly! We also tested their approach to new players who are new to the online gaming world. Sure, looking for help how to open a new player account sounds simple for the customer service agent, but in our experience, we’ve witnessed agents who simply copy and paste a link where we can find additionl information. Well, Virgin Casino’s support is nothing like that. The agent asked us if we’re going to play on desktop or mobile, and proceeded from this point.
The instructions were spot on! Step by step, one procedure at a time, and she even stopped to ask if everything is OK so far. Friendly, courteous and professional from the get go!
The easiest way to resolve any queries is the live chat, which is available and online 24/7. Since this is an online casino which entertains New Jersey players only, phone support is beyond reasonable. The toll-free phone number is (844) 737-7616. The 3rd method is by email, or by using the contact web form provided in the Help section. We haven’t tested the email response time, but following the pleasant experience we had, we’re going to believe their promise that they respond within 24 hours maximum.
Virgin Casino has Its Eyes on New Jersey
Most likely, you have already figured it out. This is New Jersey’s best online casino, and it’s open to players from New Jersey only. That said, if you’re not from New Jersey, check out the similar casinos we’ve listed below this review. We can’t blame Virgin Casino for this approach.
The customer support, both the deposit and withdrawal options and the bonus offers are specifically designed to meet the needs of this player group. Basically, there’s no better option for New Jersey players as far as reputable, fair, safe online casinos go. You’re still suspicious of Virgin Casino’s integrity? Head over to the Tropicana Casino & Resort and find out more about it in person. In short, we totally recommend Virgin Casino as the number choice of casino players from the newly established market of New Jersey.
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Join Virgin Casino Now
This is New Jersey’s local online casino. A pioneer in a new, recently established online gaming market, with high potential to become an acclaimed leader in the not so distant future. If the online gaming market in the USA expands due to a change in legislation, we hope to see Virgin Casino grow as well.
Sure, the game collection is not as abundant as the ones of other EU online casinos, but it’s a great start! From what we saw, the existing game collection is growing steadily, and the bonus offers are as attractive as they were on day one.
And don’t forget, if you’re a mobile player, get your app right away! On the other hand, desktop players can jump into online casino action instantly!