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Videoslots Casino Review

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Written By Kay Jones

Disclaimer! Because of poor communication related to specific payment issues, we are not recommending Videoslots Casino at the moment. When and if these issues get resolved, we will amend our review. 

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Our Expert:
Kay Jones

Videoslots has been removed from our recommended list for the time being. Check out one of our top sites from the list below instead!

Videoslots Casino Review screenshot

Videoslots Bonuses for New Players

Newcomers at Videoslots can benefit from wager-free welcome spins combined with a deposit match offer on their first deposit.

Claiming the bonus is done directly via our Casinocountdown link - Videoslots bonus codes are not needed.

The casino has a multi-market focus, but welcome bonuses for all regions are equal, but they differ in market value. We have thoroughly analyzed each of the bonuses per market, and all details are provided below.

UK Welcome Bonus

UK players at Videoslots can get a relatively standard welcome offer of 100% up to £200. But the fact that it’s combined with free spins that are free from any wagering requirement makes it even more attractive.

Deposit Welcome Bonus Bonus Spins
#1 100% - £200 11 (Starburst)
18+. New UK customers only. Activation required. Min deposit £10. Wagering requirements: 35x. The bonus will be paid out in 10% increments to your cash account. Offer valid for 30 days. 11 free spins on Starburst with first deposit valid for 7 days, 24h expiry. Free spins winnings paid as cash, no max cashout limit. Full T&Cs apply. Play responsibly.

If you take a closer look, you’ll see that the welcome bonus presents a good value, as the bonus spins don’t have a cashout limit. This is not a common sight in the usual welcome bonuses on the UK market, making this one of the most stand-out offers out of all online casinos in the UK.

Sign-Up Offer For Other Regions

The welcome bonus for players outside of the UK varies depending on the country. Canada and NZ players will be eligible to get up to $200 on top of the wager-free spins, while India players can claim the same value in their own currency.

CA, NZ, IN Welcome Bonus Bonus Spins
#1 100% - €/$200 or ₹20,000 11 (Starburst)
18+. New customers only. Activation required. Min deposit €/$10 or ₹1,000. Wagering requirements: 35x. The bonus will be paid out in 10% increments to your cash account. Offer valid for 30 days. 11 free spins on Starburst with first deposit valid for 7 days, 24h expiry. Free spins winnings paid as cash, no max cashout limit. Full T&Cs apply. Play responsibly.

As far as welcome bonuses in other regions go, the CA/NZ bonus value falls short behind competitors. In comparison, players from India will receive a market-average value. Nonetheless, the wager-free spins still provide a nice boost to the relatively average bonus.

Bonus Terms

  • Wagering Requirements: 35x bonus amount
  • Free Spins WR: No requirement
  • Min Deposit: €/$/£10 or ₹1,000
  • Offer Valid: 30 Days
  • Expiry Date: 60 Days
  • FS Expiry: 24 Hours
  • FS Max Cashout: N/A
  • Max Bet Limit: 50% of the bonus amount (or an amount up to €/$/£20 or ₹2,000)
  • Game Weighting Applies: Slots (contributions based on RTP)*, Roulette (10%), Blackjack (10%), Video Poker (10%), Progressive Jackpots (0%)**
    *exceptions apply.
    **Please refer to the Bonus T&Cs for the full list of wagering restrictions.

The wagering requirements might be a bit confusing. Still, the bonus terms are player-friendly in general. The 35x bonus amount is a below-average wagering requirement and the 60-day expiry period is more than enough to clear it.

Nonetheless, one of the biggest advantages of this welcome offer is that all winnings from free spins are paid as cash, without any wagering requirements or max withdrawal limits. 

However, be careful on which games you’re going to wager the bonus, especially on slots, as not all slot games contribute the same. For example, a slot with 96% RTP contributes 100%, while a slot with 97% RTP contributes 75%. You can find all slots’ RTPs by visiting the Payout section at Videoslots.

Promotions for Existing Customers

Existing players at Videoslots will be eligible for a decent number of promotions. Though, they might not be immediately apparent since the casino doesn’t have a promotions section.

All available promotions are listed on the casino’s homepage and are split into categories. These rewards from the promotional offers usually come in the form of free spins and cash rewards

The daily tournaments are held on several slots, and you can earn up to 500 free spins on different slots. Typically, there are several different types of slots clashes running every day, which differ only in how you earn points.

Also, by completing achievements, you’ll earn XP and get a chance to spin one of the 9 different wheels to earn huge cash prizes, among other rewards. This is an incentive for loyal players, which we cover in greater detail later in our review.

During the registration procedure, make sure you subscribe to the casino’s newsletter if you want to receive special bonus deals and promotions that might be of your interest.

Security & Licensing

Videoslots is operated by Videoslots Limited, and it is licensed and regulated by the UKGC (Ref. No. 39380) for all players from the United Kingdom. While for players in Canada, NZ and IN, the company is regulated under the Malta Gaming Authority license (MGA/CRP/258/2014).

Your personal details and banking information are fully protected from third-party eyes, thanks to the 256-bit SSL encryption technology

On top of this, the Videoslots is powered by RNG tested and certified studios, meaning that outcomes from all games are truly random.

Responsible Gaming

Videoslots has a dedicated responsible gambling section that clearly states its aim to help you gamble responsibly. There is advice on problematic gambling, including links to agencies and support groups.

To help you gamble responsibly, the casino lets you adjust the following limits:

  • Deposit Limit
  • Bet Limit
  • Loss Limit
  • Withdrawal Lock
  • Session Limit
  • Reality Check
  • Time-Off
  • Cool Off Period
  • Self-Exclusion

Considering the number of self-control tools on display, it’s clear that Videoslots really stayed on top of the competition in terms of fair play. Using these, you can have complete control over your spending and your game time.

Payment Options & Withdrawal Times

Players at Videoslots will see a long list of payment options, which includes many e-wallets, credit and debit card options, on top of prepaid vouchers and a bank transfer.

UK players will have various options at their disposal besides the regular debit cards, including PayPal and Trustly

Payment Methods For Players Outside Of UK

Players from other regions such as Canada, New Zealand and India will benefit from region-targeted payment methods. They can withdraw and deposit using locally acceptable and trending options.


By using Interac Online and Interac E-Transfer, players in Canada will be able to choose both convenient and secure payment options. They can also use Instadebit as a simple way to deposit and withdraw funds without sharing any private information. 

New Zealand

Players in New Zealand can use Skrill, Neteller and ecoPayz as e-wallet options. Besides this, they can also select Paysafecard that doesn’t require a bank account or credit cards.


Indian players can benefit from modern payment apps such as MuchBetter, one of the most flexible options. It allows players to manage their finances while on the go. 

The majority of the provided options are shared between regions, and players from each of their targeted regions will be able to choose plenty of currencies as the main account currency, including GBP/CAD/NZD/INR and several others.

Videoslots Casino Withdrawal Times

Payment methodWithdrawal Time*
VISA2-5 Days
Mastercard2-5 Days
Bank Transfer4-7 Days
Trustly1-2 Days
Skrill1-2 Days
Neteller1-2 Days
PayPal1-2 Days
ecoPayz1-2 Days
Interac1-3 Days
Instadebit1-2 Days
MuchBetter1-2 Days

*Withdrawal timeframes can be extended due to customer’s identity verification procedures, which can take up to 3 business days and withdrawals are processed within 48 hours.

Videoslots doesn’t charge processing fees on both deposits and withdrawals, except on Euteller. Players are allowed to withdraw once per day without any fees. However, if a player withdraws twice in one day, a fee of €/$/£2.5 will be applied.

Global Transaction Limits

  • Min Deposit: €/$/£10
  • Max Deposit: N/A
  • Min Withdrawal: €/$/£20
  • Max Withdrawal*: €/$/£30,000**
    *progressive jackpot winnings are excluded.
    **amounts over have to be paid by a bank transfer.

The provided limits are fair and will fit the needs of both high-roller and casual players, considering that all payments over €/$/£30,000 can be paid via bank wire. To request an amount over €/$/£30,000, you should contact customer support.

Videoslots Game Library - Advanced Navigation & 5,000+ Games

Slot games may be the casino’s strongest area, but Videoslots is home to one of the largest gaming portfolios, covering all types of casino games.

With the wide selection of high-quality, fair games from well-proven software providers, you will certainly find games you enjoy that can prove to be entertaining for hours on end.

As expected, filtering options are outstanding and let you easily narrow down titles. You can sort games using several filters, including providers, special features such as Expanding Wilds, Free Spins, Multipliers and Re-Spins, among others. You can also browse games using the search box.

The gaming library is constantly refreshed with new titles that can be found in the New games section. New titles are added daily, meaning there is always something fresh and exciting to try out.

Slots & Jackpots

At Videoslots, there will be plenty of slot types to choose from, including trending and well-performing video slots, classic slots, and jackpot slots.

All of the fan-favourite such as Book of Dead, Starburst and Immortal Romance are on display. And they are also quite a lot of classic slots like Break Da Bank, Mega Joker and Fire Joker, to single out a few.

There are numerous Megaways slots, including old-time hits like Bonanza, among plenty of new ones like Divine Fortune Megaways, Great Rhino Megaways and Gonzo’s Quest Megaways.

The jackpot selection is above and beyond. There are many progressive slots, including Daily Jackpots slots, with guaranteed jackpot drop each day. Some of the mega-win jackpots on display are Mega Fortune, Mega Moolah and Wow Pot slot series.

Table Games

The table games section at Videoslots is just as extensive as the slots one, offering some of the best tables of Roulette, Poker, Video Poker, and Blackjack. 

Roulette is available in European Roulette and American Roulette language variations, including the in-house Videoslots Roulette table.

There will be plenty of options like Triple Edge Poker, Caribbean Stud and Three Card Poker when it comes to poker.

Fans of video poker can choose from multiple variations of Joker Poker, Aces and Faces, Jacks or Better, including Deuces Wild

On the other hand, blackjack is available in the following tables: Vegas Single Deck, Multi-Hand Blackjack and Atlantic City Blackjack.

There are also several Baccarat tables games, including one Craps table. The table games selection is topped off with various scratch cards, including Slingo and keno games.

Available Games
  • Keno
  • Blackjack
  • Video Poker
  • Slots
  • Jackpot Slots
  • Table Games
  • Scratch Cards
  • Roulette
  • Craps
  • Baccarat
  • Bingo

Videoslots Mobile - Sleek and Responsive Web App

The Videoslots mobile casino can be enjoyed on the well-optimized web app on all devices without downloading any software.

The mobile site is a mirror-match of the desktop counterpart, as all sections such as filtering, promotions, cashier and settings are just a tap away.

Their mobile gaming library is massive, with 3000+ games, featuring all types of different kinds of casino game categories.

The advanced filters are also available, and you can narrow down games by different options, including popularity, category, features and volatility.

You will also have easy access to live chat through the floating chat button present on the bottom left across all sections.

Videoslots presents an impeccable mobile experience with no real flaws. We should note, however, that native casino apps for iOS and Android are not available.

videoslots screenshot app

Full Range of Live Dealer Games

Videoslots’ live dealer section is supplied by 3 providers: Evolution, Playtech and Pragmatic Play. All studios are known for their high-quality streams, innovative games and professional dealers. 

As such, you can find dozens of live table games variants of Blackjack, Roulette, Baccarat, Craps, and Poker, including Game Shows.

The casino has over 300 live tables operating at any time. You will find VIP, as well as regular seats with low and high-stake options available in abundance.

There is a nice selection of language variants, such as Andar Bahar which is popular among Indian costumers. There’s also are several French Roulette variants available as well. 

For the highest quality, we suggest trying Evolution’s games. In particular, some of their stand-out titles are Crazy Time, Lightning Roulette and Mega Ball.

By providing games from three software providers, Videoslots has covered all the bases and is able to provide you with the ultimate live casino experience.

Videoslots VIP & Loyalty Rewards

Videoslots doesn’t have a traditional loyalty scheme. The casino has replaced the loyalty schemes with an interactive challenge system involving an experience bar and trophies. As you play, you will complete “achievements” and earn XP points.

You earn XP points for every wager you make on Slots and Video Slots, except for in Progressive Jackpot games. How much XP you earn per €1 wagered is based on a specific game's RTP (return to player). For example: a game with 96% RTP gives you 1 XP, a game with 95% RTP gives you 1.25 XP.

For every 5th XP level you complete (including level 21), you will win an XP trophy. Random XP trophies will grant you spin in one of the "XP Wheels". Different XP levels will grant you access to different types of wheels.

XP Wheel XP Level
Wood 5-20
Special 21
Bronze 24-45
Silver 50-95
Gold 100-495
Diamond 500+

You will have to complete achievements on selected games available in the “My achievements” section to win trophies and spins to one of the “Game wheels”. There are three types of "Game Wheels".

Game Wheel Where to find it
Blue Hidden behind random game trophies
Red Win all trophies for a game
Green Hidden behind random trophies

Each of the wheels above come with their own types of prizes: mega jackpot, major jackpot, minor jackpot, free cash, battle tickets and free spins. However, keep in mind that not all prizes are available on every wheel. Besides, no matter what XP level you are on, you can still win a spin to a higher XP wheel.

Outstanding Customer Service

Videoslots Casino’s customer service one of the best we’ve seen. You can contact their support representatives via live chat, email or phone

The live chat is the fastest method out of all others. The support representatives reply quickly (under a minute) and are also friendly and knowledgeable. They did their best to make sure we were helped at all times.

Email support takes a while, whereas the phone support doesn’t work as you might’ve expected. That being said, you have to fill out a brief question form related to the nature of the query, and you need to provide your phone number. So, in practice, you’re requesting a callback.  

There is also a well-detailed, categorized, and searchable FAQs section that answers the most common queries regarding various casino topics. But we suggest reaching out via live chat as it provides the best response times.

Videoslots Casino Contact Details:

  • Live Chat: 24/7
  • Telephone Support: Request a callback
  • Email: [email protected] / Web-form
  • FAQ Section: Searchable / Categorized

Featured Markets – UK, Canada, NZ and IN

Once you take a look at the available currencies on display, you’ll notice that Videoslots targets several different markets, with several English and non-English speaking markets at the front.

UK customers will benefit from Trustly and PayPal, among other options. At the same time, players in Canada can take advantage of Interac and Instadebit as region-specific methods. 

On the other hand, IN and NZ players can choose from Skrill, Neteller, ecoPayz, including Paysafecard and MuchBetter.

As we said, the casino is available in multiple currencies, and you set GBP/CAD/NZD/INR, including EUR, as one of the main account currencies.

Available Languages
  • English
  • German
  • Russian
  • Swedish
  • Norwegian
  • Finnish
Main Countries
  • United Kingdom
  • Canada
  • New Zealand
Excluded Countries
  • USA
  • France
  • Ireland
  • Australia
  • India
  • Vietnam
  • Portugal
  • Spain
  • Denmark
  • Poland
  • Cyprus
  • Israel
  • Bulgaria
  • Czech Republic
  • Turkey
  • Romania
  • Belgium
  • Afghanistan
  • Hong Kong
  • Iraq
  • Iran
  • Jordan
  • Kuwait
  • Pakistan
  • Syrian Arab Republic
  • Yemen
  • Estonia
  • Cuba
  • Myanmar
  • North Korea
  • Sudan
  • Ukraine
  • Kyrgyzstan
  • Austria
  • Argentina
  • Haiti
  • Panama
  • Puerto Rico
  • Venezuela
  • United Arab Emirates
  • Angola
  • American Samoa
  • Bosnia and Herzegovina
  • Bangladesh
  • Bahrain
  • Bahamas
  • Congo, The Democratic Republic of the
  • Congo
  • Cote d'Ivoire
  • Algeria
  • Egypt
  • Eritrea
  • Fiji
  • Guam
  • Guyana
  • Kenya
  • Kazakhstan
  • Lao People's Democratic Republic
  • Lebanon
  • Sri Lanka
  • Liberia
  • Lithuania
  • Libyan Arab Jamahiriya
  • Northern Mariana Islands
  • Mozambique
  • Nigeria
  • Papua New Guinea
  • Palestinian Territory
  • Qatar
  • Rwanda
  • Saudi Arabia
  • Singapore
  • Senegal
  • Somalia
  • Tanzania, United Republic of
  • Uganda
  • United States Minor Outlying Islands
  • Holy See (Vatican City State)
  • Virgin Islands, U.S.
  • Vanuatu
  • Zimbabwe

Review Summary – One Stop Slots Destination

If you want access to the world’s largest slot collection, then Videoslots is an online slots paradise. Besides this, the casino is rich in other game categories too.

The site supports plenty of currencies and player can choose from multiple payment options, plus some region-friendly methods.

On top of this, they have exceptional customer service and they boast several types of promotions and slots tournaments for its most loyal player base. 

Even though its interface is a bit dated, this Videoslots casino review proves that it still is an attractive gaming destination. Newcomers can look forward to a valuable welcome bonus offer with wager-free spins on top.

FAQ Videoslots Casino Review

How long do Videoslots withdrawals take? chevron-down-icon

Withdrawals at Videoslots usually take up to 1-2 days. If you're using an e-wallet, you can expect relatively quick cashouts, but withdrawals using credit/debit cards and bank transfer can take up to 5 business days. The full list of withdrawal options, including timeframes, is provided in our review.

Is there a Videoslots no deposit bonus? chevron-down-icon

Unfortunately, Videoslots does not offer a no deposit bonus for new players. However, you can claim a valuable welcome bonus, which includes a deposit match and wager-free spins. The offer is available for several regions, and it is tied to extremely player-friendly terms and low wagering requirements.

Is Videoslots secure? chevron-down-icon

Videoslots is licensed and regulated by the MGA and UKGC, which makes it as safe as possible for players visiting from the UK and other regions. These licensing bodies have some of the strictest guidelines on the market, with a heavy focus on player protection and fair play. 

Do I need a Videoslots bonus code to claim the welcome bonus? chevron-down-icon

Bonus codes are not required in order to become eligible for the welcome bonus at Videoslots. Nevertheless, you will still need to claim the offer through our Casinocountdown link. Keep in mind that the welcome bonus is subject to specific bonus terms, like wagering requirements and game weighting.