Vegas Hero Casino Review

by casinocountdown.com™
Players from USA are not allowed in this casino
Last Update

Here is a list of casinos that do accept players from USA

Vegas Hero is best known as one of Genesis Global Ltd brands, a company which has a long and established experience in the industry. 

The brand is running lots of promotions and has an extensive list of payment methods. And loyal players can look towards an extensive VIP scheme too.

But before you head out to check the great welcome bonus offer, which includes a live casino welcome bonus, we suggest you take a look at all other factors covered in this Vegas Hero Casino review.

Vegas Hero Casino Welcome Offer

New players from that sign up at Vegas Hero can choose between two welcome deals, a multi-tier welcome bonus pack, or a unique Live Casino welcome bonus, which we cover further below.

The primary market of Vegas Hero is the UK, but the casino targets several markets, and the general welcome offer varies depending on the region. For instance, players from Canada can earn up to $1,000 + 50 FS, while players in South Africa can claim up to R15,000 + 50 FS.

10 Free Spins will be credited instantly upon making a deposit, while the rest will be credited at the rate of 10 per day for 4 days on pre-selected games. The details, game eligibility and corresponding deposit codes for each region are given below.

UK Welcome Bonus Offer

The Vegas Hero Casino welcome offer for UK players is a decent one. There’s up to £100 up for claims, alongside 50 Free Spins. The offer is not out of the ordinary and it's in line with the general match deposit bonus we’re used to seeing on the UK market.

Deposit Welcome Bonus Bonus Spins
#1 100% - £100 50
New customers from UK only. Minimum deposit £10. 40x wagering. Max bet £5. Game weighting, payment restrictions and T&Cs apply. 18+ New Players Only.

 Free Spins usable on:

  • Dazzle Me, Neon Staxx, Guns N' Roses, Stickers (NetEnt)

Sign-Up Bonus For Canada and South Africa

If you’re visiting from Canada, Vegas Hero you can look forward to a welcome offer up to $1,000 + 50 Free Spins

The welcome bonus offer for players in South Africa is topped at R15,000 alongside 50 FS, which right in line with the South African market averages.

Deposit Welcome Bonus Bonus Code
#1 - CA/SA 100% - $200 or R3,000 + 50 FS N/A
#2 - CA/SA 50% - $200 or R3,000 WHERO2
#3 - CA/SA 25% - $300 or R4,500 WHERO3
#4 - CA/SA 25% - $300 or R4,500 WHERO4
New customers from CA and SA only. Minimum deposit $10 or R150. 40x wagering. Max bet $5 or R75. Game weighting, payment restrictions and T&Cs apply. 18+ New Players Only.

The Vegas Hero welcome bonus for both Canada and South Africa has good value for your money, especially on the first deposit offer. As expected, the following deposits entitle you to less bang for your buck and claiming any of them is up to you.

Free Spins Eligible On:

  • Canada: Fire Joker (Play’n GO)
  • South Africa: Dazzle Me, Neon Staxx, Guns N' Roses, Stickers (NetEnt)

Make sure you check the right Vegas Hero bonus codes before claiming any deposit bonuses past the first deposit. As we can notice, the 2nd, 3rd and 4th deposit bonuses bear necessary codes.

Live Casino Welcome Offer

Vegas Hero has one more welcome bonus up their sleeve, and it’s the addition of the live casino welcome bonus. First-time depositors at Vegas Hero who enjoy the thrill and excitement of Live Casino games, can get up to $/£100 live casino bonus money which they can use on selected games.

Deposit Live Casino Welcome Bonus Bonus Code
#1 100% - $/£100 or R1,500 N/A
New customers only. Minimum deposit $/£10. 40x wagering. Max stake $/£30 or R450. Game weighting, payment restrictions and T&Cs apply. 18+ New Players Only.

Keep in mind that you may only claim one welcome offer (Welcome Package or Live Casino Bonus). Once you have claimed one, you will not be eligible for the other.

The Live Casino welcome bonus can be used only on Vegas Hero Live Dealer games such as Roulette, Blackjack and Dream Catcher, all other Live Casino games are excluded. 

However, when it comes to live casino welcome bonuses, they are not offered as frequently as standard welcome bonus offers. One of the main reasons why online casinos choose to offer promotions for live casino players is that these types of games are based on pure luck. 

Bonus Terms

  • Wagering Requirements: 40x bonus amount
  • Free Spins WR: 40x winnings amount
  • Min Deposit: $/£10 or R150
  • Excluded Deposits: Skrill, Neteller
  • Expiry Date: 14 Days
  • FS Expiry Date: 72 Hours
  • Maximum Bet Limit: Slots - $/£5 or R75, Any other game - $/£30 or R
  • FS Max Cashout: $/£100 or R1500
  • Game Contributions: Slots and Other Games (100%), Classic Slots (75%), Table Games (10%), Blackjack (5%)*
  • Live Casino Game Contributions: Live Roulette (10%), Live Blackjack (5%), Dream Catcher (5%), All Other Games (0%)*
    *refer to the bonus T&Cs for the full list of wagering restrictions and game weighting. 

Generally speaking, the wagering requirements are fair, considering that you’ll have to wager the bonus amount only. The free spins bonus has a maximum withdrawal limit, which is standard across most online casinos and the max bet limit is typical too. 

One small detail you should keep in mind is that the bonus money cash is used first while wagering. This also means if you withdraw your winnings before completing the wagering requirements, you will forfeit the bonus. 

Also, bonus terms are prone to change, so always read the full terms and conditions before you claim any offer at the Vegas Hero website. If something’s not clear, you can always check with customer support.

Ongoing Casino Promotions

Frequent players at Vegas Hero can look forward to a variety of attractive promotional offers, such as bonuses, free spins and cash drops.

The standard bonus terms apply to all ongoing daily and weekly repeating bonus deals, which is another thing you shouldn’t worry about while playing at Vegas Hero casino.

At the time of writing, we noticed a live casino cashback bonus, that pays back a percentage that your loss earned, which is another great opportunity for live casino game fans, in we take into account the live casino welcome bonus.

Players that enjoy the thrill of a VIP setting at an online casino will be equally rewarded with some of the most rewarding VIP program around, that offers you custom-made rewards along with dedicated and personalised support.

All of the latest promotions can be found on the promotions page at Vegas Hero. We also suggest you to subscribe to their newsletter to be eligible to claim the mentioned promotions.

Is Vegas Hero Secure?

Vegas Hero Casino is part of Genesis Global Limited, a group that’s focused on demonstrating consistent performance and quality of the player’s experience through other brands like Casino Gods, Sloty and Spela.

The site is licensed and regulated by the MGA (MGA/B2C/314/2015) for players around the world. While for players in the UK, Vegas Hero operates under a license granted by the UKGC (Ref. No. 45235), which was renstated to its operator - Genisis Global Ltd, after a several-month long suspension in 2020.

The site is also SSL-encrypted, which means all the data and information that you pass onto the casino is protected from third-party eyes. 

In terms of game fairness, Vegas Hero is partnered with MGA-approved game providers, which means that a legitimate RNG (Random Number Generator) is assured across all games.

Responsible Gambling

Vegas Hero has a special section on their website dedicated to responsible gaming, where you’ll find advice and pointers to third-party gambling counselling organizations such as GamCare and Gambling Therapy. Also, it is part of Genesis Safe Play – an entire website dedicated to responsible gambling.

There are also self-help tools to control your gambling spend:

  • Self-Exclusion
  • Account Closure
  • Deposit Limits
  • Wager Limits
  • Loss Limits
  • Session Limits

The loss limit option really stands out, as this feature is not frequent among online casino sites. It ensures that players can set how much they can afford to lose.

Payment Options, Withdrawal Times And Limits

As of 14th April 2020, players from the UK are no longer allowed to make credit card transactions at online casinos

Considering that Vegas Hero Casino is focused on multiple markets, the vast range of offered payment methods doesn’t surprise us. You can choose from debit cards, credit cards, e-wallets, prepaid cards, instant banking and bank transfers. 

Players from the UK will have access to Skrill, Neteller and PayPal, among many others.

Payment methods For Other Regions

The availability of payment options varies per country. Customers from other targeted markets such as Canada and South Africa will have access to locally popular payment method providers. We discuss all available payment options below. 

Canada

Players from Canada would be able to deposit using the widely accepted Interac Online and Interac E-transfer. The deposit limits for both methods in the range of $10 to $2500 per transaction. Interac E-transfer can be used for withdrawing funds, while Interac Online is not available for withdrawal at Vegas Hero.

South Africa

Customers from India will have great options like Skrill, Neteller and ecoPayz at their disposal. The minimum withdrawal limit starts at R150, and the maximum is R35,000. These payment methods have a set of unique features and are easy to use, plus they are safe and secure payment methods.

Other regions

Players from other targeted markets can deposit with Jeton, MuchBetter, American Express, and other methods.  

Vegas Hero Withdrawal Times & Withdrawal Limits

Payment method Withdrawal Time*
Visa 1-3 Days
Mastercard 1-3 Days
Bank Transfer 3-5 Days
Skrill Instant
Neteller Instant
Interac E-transfer 3-5 Days
ecoPayz Instant
Trustly Instant
PayPal Instant
MuchBetter Instant
MiFinity Instant
Jeton Instant

*Withdrawals can be extended pending identity, payment method and proof of income verification procedures, so we recommend going through the KYC policy as soon as you create your account.

Withdrawal transactions incur a fee of 2% at the point of processing, with a minimum fee of £1.70 (or currency equivalent), the correct amount to be charged will be displayed before the player making the request. 

The transaction limits vary per payment option, and we’ll list the highest and lowest possible limit regardless of the payment option. Further details can be found on the casino site. 

Global Transaction Limits

  • Min Deposit: £/$10 (or currency equivalent)
  • Max Deposit: £/$5000(or currency equivalent)
  • Min Withdrawal: £/$10 (or currency equivalent)
  • Max Withdrawal (Canada and South Africa only):
    • $22,000 or R330,000 per month
    • $5,500 or R82,500 per week

Deposit Options

  • Amex Amex
  • AstroPay AstroPay
  • Boku Boku
  • Diners Club Diners Club
  • Easy EFT Easy EFT
  • ecoPayz ecoPayz
  • EnterCash EnterCash
  • Entropay Entropay
  • Euteller Euteller
  • Giropay Giropay
  • iDeal iDeal
  • Interac Interac
  • Jeton Wallet Jeton Wallet
  • Maestro Maestro
  • MasterCard MasterCard
  • MuchBetter MuchBetter
  • Neteller Neteller
  • Paypal Paypal
  • Paysafecard Paysafecard
  • Skrill - Moneybookers Skrill - Moneybookers
  • Sofort Sofort
  • Trustly Trustly
  • Visa Visa
  • Visa Electron Visa Electron
  • Zimpler Zimpler

Withdrawal Options

  • AstroPay AstroPay
  • Bank Transfer Bank Transfer
  • ecoPayz ecoPayz
  • Entropay Entropay
  • Giropay Giropay
  • Interac Interac
  • Jeton Wallet Jeton Wallet
  • Maestro Maestro
  • MasterCard MasterCard
  • MuchBetter MuchBetter
  • Neteller Neteller
  • Paypal Paypal
  • Skrill - Moneybookers Skrill - Moneybookers
  • Trustly Trustly
  • Visa Visa
  • Visa Electron Visa Electron
  • Zimpler Zimpler

Accepted Currencies

  • BGN - лв.
  • BHD - BD
  • CAD - $
  • CNY - ¥
  • CZK - Kč
  • DKK - kr
  • EUR - €
  • GBP - £
  • GEL - ₾
  • HRK - kn
  • HUF - Ft
  • KWD - KD
  • MXN - Mex$
  • NGN - ₦
  • NOK - kr
  • NZD - $
  • PEN - S/.
  • PLN - zł
  • QAR - QR
  • RON - lei
  • RUB - руб
  • SAR - SR
  • SEK - kr
  • TRY - ₺
  • USD - $
  • VAE - DH
  • VEF - Bs.
  • ZAR - R

Vegas Hero Casino Games (1300+ Titles)

Vegas Hero Casino is powered by the biggest names in the industry, such as NetEnt, Microgaming and Yggdrasil, among others. Play’n GO and Quickspin are the wax on top, which make the game collection appear complete and diverse.

You can advantage of some decent game filtering options, and you can filter games by game type and provider. In addition, the search box is located in the top right corner of the page, which lets you search by game name only.

Additionally, Vegas Hero, lets you try out games for free using the demo mode, which might is a great advantage to players that want to try new games.

Slots & Jackpots

Vegas Hero slot game lobby is constantly being updated with fresh titles, so you can expect all new titles as soon as they are released.

You can expect to find plenty of established slot games, such as Book Of Dead, Gonzo’s Quest, Immortal Romance, and many more.

Of course, the lobby wouldn’t be as complete, without a handful of Megaways titles to complete out the look, with games such as Gonzo’s Quest Megaways, Piggy Riches and Aztec Gold, to name a few.

Jackpot slot players will find that the jackpot slots offer is great, showcasing titles such as Mega Fortune, Gunslinger, Hall of Gods and Mega Moolah. Basically, these are the highest paying jackpot slots. There are also several Must Fall Jackpots on offer, with jackpots that must drop each day.

Table Games

At Vegas Hero, you can expect 40+ classic table games such as roulette, blackjack baccarat and video poker, will make sure you bring out your inner table game superhero.

Roulette is available in all popular language variants such as French Roulette, European Roulette and American Roulette.

Classic Baccarat, Big Win Baccarat, are some great examples for Baccarat table game fans.

There is also a wide range blackjack tables such as Classic Blackjack and Multihand Blackjack along with unique versions such as Blackjack MH and Vegas Single Deck.

If you’re into poker table games, then you can try out your hands in Caribbean Stud and Three Card Poker.

Video Poker players are in for a major treat. There are a few dozen of various video poker games at your disposal, Aces & Faces, Deuces & Jokers, Jacks or Better are just some of the titles.

Casino Games

  • Baccarat
  • Blackjack
  • Keno
  • Live Dealer Baccarat
  • Live Dealer Blackjack
  • Live Dealer Roulette
  • Poker
  • Progressive Slots
  • Roulette
  • Scratch Cards
  • Slots
  • Table Games
  • Video Poker

Vegas Hero Mobile Casino

Vegas Hero Casino offers an ultra-modern mobile web app, which is fully compatible across all mobile devices, be it iOS or Android.

Navigating through the app is easy, as all desktop filters are present and available mobile players as well, including type and game provider. There is also a search box provided in the upper right corner of the app.

The mobile casino hosts hundreds of mobile slots, table games and live games. You can also play your favourite jackpots. In terms of functionality, you have access to everything you need.

Live chat is available, but at the time of writing, we struggled to find the button at first, which is probably due to an error on the site. The FAQ section is also within reach, and you can also make deposits, withdrawals or edit your accounts settings in just a few taps.

To access the web app just open it up in your mobile phone browser and type in the address, Vegas Hero doesn’t operate any native apps for iOS and Android devices at the moment.

Vegas Hero Live Casino

Vegas Hero Casino is set to take you on a Live Casino adventure with 90+ live casino games, powered by two of the best leaders in the industry - Evolution Gaming and NetEnt Live.

It doesn’t matter if you’re into Blackjack or Roulette, or maybe you’re looking for a Poker table, Vegas Hero comes with a complete live casino game portfolio. All of them are neatly organized, ready and waiting to push you to greater heights.

Live Dealer VIP tables are also provided, with bets going as high as £/$5,000 per game round, while low-limit players can enjoy tables with minimum bets as low as £/$0,2.

Our top picks for roulette players are the Immersive Roulette and Lightning Roulette table provided by Evolution Gaming and NetEnt’s Rapid Auto Roulette table. Moreover, Vegas Hero made sure that language versions are also available.

There are also multiple variations of speed Blackjack live games a, and other variations such as Green Diamond BlackjackBlitz Blackjack and more.

Tv game show fans at Twin Casino can enjoy established live casino titles such as Dream Catcher, MONOPOLY Live and Football Studio.

Poker fans, on the other hand, can check out the Caribbean Stud Poker table, alongside Three Card Poker and classic Texas Hold’em poker table.

Vegas Hero VIP Program

The VIP program lets players create their own VIP experience. Online casinos usually have a multi-level VIP system, but Vegas Hero Casino treats their VIP like real heroes, with tailored rewards and perks. 

The program is invite-only, but once the doors to the VIP lounge will open for you, you will be entitled to a number of different benefits such as:

  • Exclusive Bonuses
  • Dedicated Account Manager
  • Invites to Exclusive VIP Events
  • Holiday Packages
  • Monthly VIP Prize Draws
  • Faster Withdrawals
  • Birthday Gifts
  • Flight Tickets

We were unable to gather specific details regarding qualification, but according to the customer service representatives, you will need to make enough deposits and have enough gameplay time in order to be considered.

Customer Support - 24/7

The customer service department at Vegas Hero is reachable via various channels, from live chat to phone and email.

In our review of the casino, we tested the live chat response, and the agents took less than 30 seconds to respond. Moreover, the agents were well-trained and provided the information promptly, without asking too many questions.

In case your issue is not urgent, you can always check out the FAQ section. It is very nicely organized with common queries related to security, bonuses and promotions, account information, payments, and so on.

Additionally, you can send a direct email, but we haven’t tested email response times, then again, it’s reasonable to expect a response within a few hours.

Overall, we really liked that there are dedicated phone lines, which are free to use and is something we don’t often see.

Vegas Hero Casino Contact Details

  • Live Chat: 24/7 Availability
  • Email Support[email protected]
  • Phone Support:
    • United Kingdom: 08001700126
    • International:00356 27761397
    • Canada: 16474947616
    • South Africa: 0008000501585
  • FAQs: Searchable/Filterable

Featured Markets – UK, Canada and South Africa

Vegas Hero’s reach touches upon several English-speaking markets around the world, starting from the UK, all over to Canada and South Africa. However, players from other English-speaking markets and most European countries are also welcome.

Players from each targeted region can benefit from locally popular payment methods. Canadians can make deposits using Interac Online and Interac E-transfer, while players from South Africa can benefit from the accessibility of Skrill, Neteller and ecoPayz while making both deposits and withdrawals on the go.

Vegas Hero Casino accepts a long-range of currencies, including the GBP/EUR and CAD/ZAR among others. What’s more, the entire website is geo-targeted and each player can see the country-specific welcome offers and bonus terms in their own currencies.

Available Languages

  • English
  • Finnish
  • French
  • German
  • Norweigan
  • Swedish

Main Countries

Excluded Countries

  • Australia
  • Belgium
  • Denmark
  • France
  • Greece
  • Hungary
  • Iran
  • Israel
  • Portugal
  • Romania
  • Slovenia
  • Spain
  • Turkey
  • Ukraine
  • United States Minor Outlying Islands
  • USA
  • Virgin Islands, U.S.

Unleash The Vegas Hero Within You

Vegas Hero has a unique approach to a modern online casino and as this Vegas Hero Casino review shows it’s a brand that will be enjoyed by seasoned and new players alike.

The casino game selection is sensational, you’ll come across all kinds of games, from slots to jackpots and live games by some of the best developers in the industry. 

Payment methods range is also excellent, featuring several region-specific payment options, additionally, players can rest assured knowing that customer support is within reach 24/7. 

On top of this, we found the option to choose between two welcome bonuses to be a great welcome deal for newcomers at Vegas Hero Casino.

Pros

  • Two Welcome Bonus Options
  • Frequent Bonus Deals and Promotions
  • Available In Multiple Languages
  • Fast Withdrawal Times
  • 24/7 Live Chat Support

Cons

  • No Native Mobile Apps
  • Withdrawal Transactions Incur A Fee

FAQs

Are there any Vegas Hero bonus codes?

Yes, there are. At Vegas Hero, bonus codes are needed to claim the welcome bonus offer, which is split into four deposit bonuses. To claim the first deposit bonus, no bonus code is required, but the following bonuses do require bonus codes. Otherwise, players may not be eligible to claim the rest of the welcome package.

Is Vegas Hero legit?

Yes, Vegas Hero casino is legit. It is a part of Genesis Global Ltd, which has been around in the industry for some time. What's casino site has been regulated and licensed by both the MGA and UKGC, which means that Vegas Hero is subjected to rigorous evaluation from two regulatory bodies.

Is there a Vegas Hero casino no deposit bonus?

Vegas Hero doesn’t offer a no deposit bonus at the moment. However, new customers that register at the casino can select from two welcome bonuses. This is not a common sight around online casinos. Additionally, the casino offers plenty of frequent promotions and bonuses in all kinds of shapes and sizes.

Is there a VIP program at Vegas Hero?

Vegas Hero has one of the most extensive VIP programs around. Players that join the VIP lounge at Vegas Hero will be treated with a wide variety of tailored rewards, including personalised support, holiday packages and more. The VIP club is invite-only, so players that will become eligible will be invited by email.

Summary Table

Vegas Hero Casino Review Overview
Vegas Hero Casino AVG
Rating: 4.0 3.9
Number of Bonuses: 4 1.1
Number of Withdrawal Options: 17 7.7
Number of Deposit Options: 25 13.2
Number of Currencies: 28 6.0
Number of Languages: 6 4.8
Number of Casino Games: 13 11.2
Mobile: Yes
Live Casino: Yes
Number of Excluded Countries: 17 113.3
Licence Score: 5 3.1
Number of Software Providers: 15 12.3
Popular Slots Covered: 53.1 % 34.8 %

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