21 Casino Review

by casinocountdown.com™
Players from USA are not allowed in this casino
Last Update

Here is a list of casinos that do accept players from USA

21 Casino - Your Magic Number!

A subtle name for a functional online casino - simplicity works and 21 Casino is a good example of this! The online casino has been around for quite some time, and it’s been performing exceptionally well. Nevertheless, it’s managed to entertain a rather narrow player base, which prefers function over design, and you will see why in our 21 Casino review. In fact, it shouldn't take you much time to realize this for yourself. For what it’s worth, first, we’re going to introduce you to its qualities as well as the pros and the cons that come with it. It’s best to be prepared for any situation, and we can do just that for you!

21 Casino Welcome Package - 121% Up to €/$300!

We told you 21 would be your lucky number with this and it starts right from the beginning. Even the welcome bonus follows the “21 rule”. New players get a 121% bonus up to a maximum of £/€300! That’s right, that’s one hundred and twenty-one per cent. Previously, the bonus was rather overwhelming, with a maximum bonus amount of £/€121,000. You got that right, that's a 6 digit sum of money. Needless to say, most players took only a tiny fraction of that amount. Today, the 21 Casino welcome bonus looks like this:



Bonus Spins

Welcome Bonus (RoW)

121% - €/$300


Welcome Bonus (UK)

121% - £300


Gamble Responsibly - www.begambleaware.org 
All Bonuses are Subject to 21 Casino T&C.

The bonus rules are pretty straighforward, and considering the bonus qualities, the terms are rather favorable. Players who claim this bonus need to wagerd the bonus amount only 35 times before they can submit a withdrawal request. It’s also worth noting that deposits made using Skrill or Neteller are not eligible for the welcome bonus offer. The maximum bet players can place is £/€5, which is an industry standard.

Surprisingly, but there’s no maximum cashout which applies to this or any other deposit bonus at 21 Casino. You have 30 days to complete the wagering requirements. But what games you can play to complete the wagering requirements? Don’t worry, it’s a list of games that covers pretty much all casino game types:

  • Video Slots – 100% (not all of them)
  • Table Games – 10%
  • Video Poker – 5%
  • Scratch Cards – 100%
  • Keno – 100%
  • Other Games – 0%
  • Progressive Jackpot Slots – 0%

Speaking of slots, the welcome package no longer includes bonus spins, this may be disappointing for new players but we would suggest you check out their promotions section as there is always something up for grabs for existing players.

Is there a 21 Casino No Deposit Bonus?

Not at the moment, however, in the past, there was a no deposit bonus which was attracting a lot of attention. Nevertheless, following the change in regulation in the United Kingdom, most online casinos, including 21 Casino, removed the no deposit bonuses, and focused on deposit ones. Frankly speaking, we kind of miss the 21 Casino no deposit bonus as well!

21 Casino Bonuses For Existing Players

A magnificent welcome bonus deserves to be followed by a plethora of ongoing and reload bonuses that will catch the attention of any player, including ones that are not that into playing with bonuses. 21 Casino raises the bar when it comes to bonuses for existing players. In all honesty, we haven’t really stumbled upon an offer that’s so diverse, and generous, regardless of your definition of a high-quality bonus. We also like how 21 Casino named these promotions. Moreover, some of the ongoing reload bonuses, like the Wild Reload Bonus which is available on Mondays and Tuesdays, also follows the 21 rule, because it’s a 21% bonus up t £/€210. You can also find bonus spins offers, the more you deposit, the higher the number of the bonus spins will be.

In addition to these never ending bonus opportunities, 21 Casino has a loyalty programme, which as you might’ve suspected works takes on the approach that the more you play, the more rewarding it becomes. However, we’re going to shed some light on it later on in our review.

21 Casino Holds an MGA License

As strange it might sound to you, 21 Casino is actually licensed in the UK. It may not have the design qualities to look the part, but it does in fact hold a UK Gambling Commission license (License No. 000-038720-319481-008). There’s also a Malta Gaming Authority license which is the entry ticket for 21 Casino into the rest of Europe. In case you’re an experienced casino player, it’s worth noting that this is a white label online casino, meaning the operator is focusing on the marketing activities, whereas all other aspects are covered by a different company, in this case, that’s White Hat Gaming Limited.

The casino adheres to the latest responsible gaming rules laid out by the UKGC. It’s associated with GambleAware, GameCare, and underage gaming is strictly prohibited. Since it follows all standards and regulations regarding this matter, there are mechanisms which can be of great help to players that get carried away easily, such as deposit, wager and loss limits. You'll find all the details in their neatly laid out responsible gaming section.

21 Casino is pretty transparent when it comes to most of its sections, however, they don't give much information about fair gaming. Their games are RNG tested but we would have liked to see some form of approval from an audit company like eCogra. Some online casinos even go to the trouble of providing reports on RTP of various games. 

As for sensitive data, players can rest assured that their information is safe courtesy of the SSL encrypted interface. They also have a privacy policy to help illustrate players rights when it comes to their personal data. This is particularly important with white label casinos.

21 Casino Payment Options and Withdrawal Policy

As of 14th April 2020, players from the UK are no longer allowed to make credit card transactions at online casinos
Players from Germany are not allowed to use paysafecard at this online casino. 

21 Casino accepts an array of 100% secure and reliable banking methods which allow you to swiftly perform your deposits and withdrawals. They do not have a dedicated banking page but unregistered users will still be able to view the various options in the site's footer section. You may use all of the regular suspects such as VISA*, Mastercard*, Maestro, Neteller, Skrill and Paysafecard (*Note: credit card transactions not available in the UK). However, the list goes on with several country-specific payment options, which are visible and also available to players from, you guessed it, from certain regions. Good examples are Sofort and Giropay, which are available to players from Germany for instance. Nevertheless, Trustly is our absolute favourite. It is available to a rather big player base, which resides in Western, Central and Northern Europe. Players from Canada will be pleased to see that Interac has also been made available.

When it comes to their payment policy, we feel that 21 Casino could have made things easier to find. The information is there, you'll just need to know where to look which luckily we did. We've made things simple for you and listed the main terms below.

  • Min. Deposit - €/£/$10
  • Min. Withdrawal - €/£/$10
  • Max Weekly Deposit RoW - €/$25,000
  • Max Weekly Deposit UK - No Limits
  • Average Withdrawal Time - Up to 3 Days

One thing to point out at this stage is that they have been quite vague with things. Withdrawal time, for instance, will depend on the actual payment method you opt for. Generally, e-wallets tend to be the faster option but they can also come with certain internal costs. Whatever payment option you do opt for, keep in mind that transactions are subject to a further 48 hours of processing. No payment is truly instant so you'll need some patience here.

Deposit Options

  • Bank Wire Bank Wire
  • Boku Boku
  • Entropay Entropay
  • Giropay Giropay
  • Interac Interac
  • Maestro Maestro
  • MasterCard MasterCard
  • Neteller Neteller
  • Paysafecard Paysafecard
  • Skrill - Moneybookers Skrill - Moneybookers
  • Sofort Sofort
  • Trustly Trustly
  • Visa Visa

Withdrawal Options

  • Bank Wire Bank Wire
  • Giropay Giropay
  • Interac Interac
  • Neteller Neteller
  • Skrill - Moneybookers Skrill - Moneybookers
  • Trustly Trustly
  • Visa Visa

Accepted Currencies

  • CAD - $
  • EUR - €
  • GBP - £
  • NOK - kr
  • NZD - $
  • SEK - kr
  • USD - $
  • ZAR - R

Great Casino Game Interface - Outstanding Filters & Navigation

Players from Germany are not allowed to play the following games: Jackpots, Table games, Scratch Cards, Live games, Live Casino, Poker, Roulette and Baccarat.

Perhaps 21 Casino's biggest selling point is its game lobby. Style, substance, functionality - it has it all as we are about to see. The first thing that will hit you is the sheer number of game providers on board. This isn't just any list, it actually includes some of the best in the industry such as NetEnt and Microgaming. With so many games to choose from, you'd think it would be hard to find what you're looking for. The online casino has also ensured navigation is easy courtesy of some great game filters they have in place. Games can be broken down into different categories as well as 'new', 'top' and 'most popular'. Most importantly though, players' selection can be furthered narrowed down in terms of provider. Of course, you can also make use of the manual search button if you know what you're looking for.

As for the actual games, slots are where you can get the most of your money, in terms of entertainment and winnings. NetEnt is famous among players for providing stunning graphics and audio qualities in all of their game titles. There are also some great games by Play'n GO such as 'Book of Dead'. Those looking to win real money quickly should definitely check out their jackpot section. With the likes of Mega Moolah and Mega Fortune on show as well as many others, they have really outdone themselves here!

Slots may be the focus but the casino also packs a solid selection of Table Games and Video Poker, where you can play Baccarat, Blackjack, Roulette and many others. Players will even be able to choose between low or high stake tables for a number of games. They also have some great Microgaming Gold Series titles available to play. Video poker fans should also check out the table game sections for some options such as All Aces Poker. 21 Casino even has some Bingo games available. There is literally something for everyone.

Casino Games

  • Baccarat
  • Blackjack
  • Keno
  • Live Dealer Baccarat
  • Live Dealer Blackjack
  • Live Dealer Roulette
  • Progressive Slots
  • Roulette
  • Scratch Cards
  • Slots
  • Table Games
  • Video Poker

21 Casino Mobile App - Available Instantly on Android, Windows and iOS

21 Casino features a special web site which is very well attuned to mobile devices. You can enjoy the full depth of the casino on your iOS or Android mobile or tablet device. You can also claim bonuses, visit the cashier and manage your account.

If we are objective, we have to admit the mobile casino design looks way better than what desktop players see. Why? Maybe it’s because of the grey colour. It looks better on mobiles. The game library differs greatly, but it’s still within the scope of mobile casino players. In fact, all types of games are well-covered, including slot games, virtual and live dealer games, jackpot games and other games such as keno and scratch cards. Good examples are Ted slot, Mythic Maiden slot and the challenging Twin Spin.

The entire range of filters is available to mobile players, with few exceptions, like the RTP for instance. You can adjust the language options by tapping on the flag located in the top right corner, and you can initiate a live chat session with the customer support via the main menu. Remarks? We don’t have any.

21 Live Casino Powered by Evolution Gaming

Previously, 21 Casino's live dealer section was powered by NetEnt. They have changed things around a bit and put all of their trust in one live casino provider. Evolution’s games were added not so long ago in fact. Now players can enjoy Live Dealer Hold’Em Poker, Live Dealer Three Card Poker and the elusive Dream Catcher. The featured game on NetEnt’s end is the Live Dealer Common Draw Blackjack.

VIP tables? Unfortunately, there are none available at the time of writing this review! We would still say that this is an all-around live dealer game offer, covering all popular table and card games. It’s also worth noting that 21 Casino recognizes table game bets as a way to complete the wagering requirements, but not live casino bets.

21 Casino feat. Royal Loyalty Program & VIP

Active players who are looking for extra rewards, will find them at 21 Casino, thanks to their Loyal Royalty program. As you play, you earn these Loyalty Points. Once you reach the threshold of 1,000 points, you can get £/€5 bonus money. We should point out that not all games will bring you the same amount of points. Here’s a brief overview of how much each type of game bet is valued at 21 Casino and its Royal Loyalty Program:

Type of Game

Loyalty Points (£/€10 wagered)



Scratch Cards


Video Poker








However, there are certain limits you should be aware of. For example, you can’t get more than 10,000 Loyalty Points per day, and that the credits awarded are treated as bonus money, and are subject to 35x wagering requirements. Also, the maximum bet rule applies to this bonus money. You just can’t get away from it. But this maximum bet limit serves a good purpose. Imagine if it wasn’t there. Online gaming wouldn’t be as much fun as it’s supposed to.

Live Customer Support at 21 Casino

During your stay at 21 Casino, acquiring help with any issue or question you have related to the casino, is quite easy and straightforward, as well as strikingly fast. You can contact live chat and receive a response within minutes, if not seconds. What's more, this is available 24 hours a day which is always something we like to see at online casinos. The only other option they currently have available is to send an e-mail. You can expect to receive a detailed response by one of the skilled support agents within 24 hours. According to us, 21 Casino takes a good approach to customer support. Maybe, just maybe, if the phone number was made public and easily available, that would’ve been great! One other idea could be to include an FAQs section as this would also help to make things more efficient for their team.

21 Casino Contact Details

Created with the 21 Native English Casino Player in Mind

We’re positive even you could solve this because 21 Casino has made it clear what online casino players get the most of the 21 Casino offer. For starters, United Kingdom players will find great pleasures and satisfaction, because it’s created because of them. They'll be able to use GBP at the casino and all bonuses have been optimised for this currency. PayPal would have been the cherry on the cake but there are still some good payment options for players from here. Other English language markets have also been kept in mind. Players from Canada and New Zealand, for instance, will also be able to transact in their local currencies. Canadian players will also be pleased to see the inclusion of Interac, a region-specific option.

In addition, players from Germany, Sweden, Norway and Finland can enjoy the entire casino game library in their native languages. This, of course, extends to players from Switzerland and Austria.

Available Languages

  • English
  • Finnish
  • German
  • Norweigan
  • Swedish

Main Countries

Excluded Countries

  • Afganistan
  • Albania
  • Algeria
  • American Samoa
  • Angola
  • Australia
  • Belgium
  • Bolivia
  • Bulgaria
  • Cuba
  • Denmark
  • Ecuador
  • Ethiopia
  • France
  • Ghana
  • Guam
  • Guyana
  • Hungary
  • Indonesia
  • Iran
  • Iraq
  • Israel
  • Italy
  • Kenya
  • Lao People's Democratic Republic
  • Latvia
  • Lithuania
  • Martinique
  • Myanmar
  • Netherlands
  • Nigeria
  • North korea
  • Northern Mariana Islands
  • Pakistan
  • Panama
  • Papua New Guinea
  • Poland
  • Portugal
  • Reunion
  • Romania
  • Russia
  • Sao Tome and Principe
  • Singapore
  • Slovakia
  • Slovenia
  • Spain
  • Sri Lanka
  • Sudan
  • Syrian arab republic
  • Tanzania, United Republic of
  • Thailand
  • Trinidad and Tobago
  • Turkey
  • Uganda
  • United States Minor Outlying Islands
  • USA
  • Vanuatu
  • Vietnam
  • Virgin Islands, U.S.
  • Yemen
  • Zimbabwe

Join 21 Casino & Watch 21 Become Your Next Lucky Number!

As we have seen in this 21 Casino review, this is an excellent all-round online casino which emphasizes on all things modern. They offer some of the best games available today, thanks to top game providers they have on board. Perhaps their bonuses and bonus spins may prove to be a deal breaker in your decision of joining. Before the bonus change, there were 10 bonus spins which must have lured thousands of players. Unfortunately, now there isn't a no deposit bonus at 21 Casino, but the quality of games has improved significantly! The next time we update our 21 Casino review, we hope we’re going to talk about major design improvements, and perhaps they'll throw in a new no deposit bonus that's worthy of your time and money!


  • Wide Range of Bonuses
  • Favourable Bonus Terms
  • Live Dealer Casino Games
  • Available in Multiple Languages


  • No Phone Support


Is there some kind of a maximum cashout limit that comes with the 21 Casino welcome bonus?

The definite answer is no. However, make sure you're not betting more than the specified maximum bet limit.

Is 21 Casino any good for bonus players?

As a matter of fact, it is. It's great both for players who are looking for bonuses, and for players who prefer to play with real money only. From the looks of the promotions page, no player will ever feel the need for more bonuses. Now, are the bonuses generous enough? Yes, somewhat. This largely depends on your definition of a "generous bonus deal".

Is there a 21 Casino no deposit bonus?

No. There used to be one for new players but they seem to have done away with this. They still have a good variety of bonuses for both new and existing players but you'll need to make a deposit in order to be eligible. They are known to change things regularly though and we wouldn't it past them to reintroduce a 21 casino no deposit bonus.

Summary Table

21 Casino Review Overview
21 Casino AVG
Rating: 4.0 3.9
Number of Bonuses: 3 1.1
Number of Withdrawal Options: 7 7.7
Number of Deposit Options: 13 13.2
Number of Currencies: 8 6.0
Number of Languages: 5 4.8
Number of Casino Games: 12 11.2
Mobile: Yes
Live Casino: Yes
Number of Excluded Countries: 61 113.3
Licence Score: 5 3.1
Number of Software Providers: 24 12.3
Popular Slots Covered: 56.6 % 34.8 %

Licensed by:

Software Provided by:

Reviewed Slots

List of Similar Casinos