The Sun Vegas Casino Review

The Sun Vegas welcome bonus isn't going to make the headlines. Instead, the 100% match deposit bonus is in line with many other competitors. We'd have liked to see some Sun Vegas Casino free spins thrown into the mix. Then again, they do still have a first deposit bonus. We've seen several other UK casinos do away with this. That includes well-established ones like Bwin Casino. For what it's worth, here's how the Sun Vegas sign-up offer looks.

It may not be what we'd expect from the tabloid frenzy group, but at least it's straightforward. Sign-up to the casino, enter your Sun Vegas Casino login details and make a deposit. The welcome bonus is yours for the taking.

In case it isn't clear enough, for the time being, there is no Sun Vegas no deposit bonus. At least not for new players when they register. Even if we would have liked a welcome offer with more oomph to it, a no deposit bonus isn't what we had in mind. They're somewhat overrated. If you do win, you'll still need to deposit before the casino pays out. There's no point in instilling false hope in players. Perhaps online casinos have realised this as bonuses of this sort are becoming harder to come by.

As things stand the Sun Vegas Casino welcome bonus is simple but is there more than meets the eye? We'll have to take a look at the full terms and conditions to figure that one out.

• Min. Deposit: €/£10
• Max. Bonus: €/£300
• Bonus must be accepted within: 72 hours
• Bonus valid for: 30 Days
• Wagering Requirements: 50 x Bonus
• Game Contributions to WR: Selected Slots – 100%, All Other Casino Games (including Table Games, Video Poker & Scratch Cards) – 0%

Put simply, The Sun Vegas wagering requirements come across as rather steep. Then again, it only takes playing at a handful of other UK casinos to realise that they are pretty much in line with the competition. It's lower than some, take BGO Casino for instance. 

What we did find difficulty in though are the game restrictions in place. At present, the Sun Vegas Casino welcome bonus is only available to play on slot games. Most contribute fully to turnover requirements, but there's a list of some exceptions. This is why we always suggest checking back to the full terms as an added point of reference.

It's not the best welcome bonus we have seen, but it's far from the worst. We like the fact that the Sun Vegas has been clear on their bonus terms. If you are a new player signing up to the casino, then we don't see why you wouldn't want to claim it. Just be sure to stick to slot games!

The first deposit bonus didn't jump off the page. Similarly looking at the Sun Vegas Casino promotions page won't build much hype. This section of the website is pretty bare. We've seen this time and time again, though. Some online casinos prefer to surprise their existing players with ongoing bonuses, no strings attached. Sun Vegas Casino free spins, match bonuses, cashback; you never know what you're going to get. While we're suckers for transparency, we can understand why some players would prefer this element of the unknown. And for those who are still intent on getting their hands on a Sun Vegas no deposit bonus, this is your best shot. Never say never.

Another thing to remember is that this is a new casino. Chances are, it won't be long before the gambling sites look to fill that promotions page with some sort of offer. It's there for a reason. We'd suggest subscribing to the Sun Vegas Casino newsletter for regular updates. In the meantime, the promotions page isn't entirely empty. There's also a loyalty rewards program, but more on that later.

It's one of the newcomers, but with a name like News Group Newspaper Limited to back it, security shouldn't be an issue with this one. The company has too much to lose at this stage. Nevertheless, we're here to take you through the details about why the Sun Vegas Casino is safe.

Licensing is always the place to start, and this one has doubled their layers. The Sun Vegas Casino has a UKGC license but also one from the Alderney Gambling Control Commission. As you can probably expect, the casino site links out to the relevant documentation. Seals from the mentioned licensing bodies are flanked by other logos including GamCare, Gambling Therapy, among others. The Sun Vegas Casino is ticking all of the right boxes when it Responsible Gambling. Of course, they have a dedicated page, and even if we're not too sure about the design, all of the necessary information is made available.

Transparency is another strong area for the online casino. At least when it comes to the protection of data. Everything is neatly outlined in various documents including a privacy policy, cookie policy and other T&Cs. It will take reading The Sun Vegas terms and conditions to see their efforts in ensuring game fairness. It's only a brief mention, but at least it's something. What we'd like to see is seal from a reputable body like eCogra. In the meantime, that Playtech seal should build a little integrity. The Sun Vegas Casino has collaborated with one of the most prominent software providers around. But more on this later.

So far, all of the information has is clear and easy to find. We thought they might slip up when it came to The Sun Vegas Casino payments. It's something that a lot of newer online casinos fail to prioritise. While finding the banking page may take a little digging, the casino site does have one. And it's available to registered and unregistered users alike. Luckily it only takes accessing the site map to figure this out.

They're clear on their policy; however, we must admit we were a little let down by the actual range of Sun Vegas Casino payment options. There's only a handful; you can literally count them out on one hand. Had PayPal not been put into the mix, we may have had to write this off as a deal-breaker. Considering the main markets being UK and Ireland, most Sun Vegas players will opt for this e-wallet. There are other options including Visa, MasterCard, Skrill and bank transfers but not nearly enough. Perhaps we'll see other region-specific methods like Boku and ApplePay added in as the casino looks to grow.

Limited choice is a downfall, but it's something we're ready to overlook if the rest of the package is decent enough. Things do, however get more problematic when it comes to Sun Vegas Casino withdrawal methods. Suddenly the likes of Paysafecard is also omitted from the list. This shouldn't be an issue for the PayPal fans out there though. We'll give you a better idea of how withdrawals work at the online casino in the table below.

• *Subject to up to 3 days of processing

Sun Vegas Casino deposits are instant and free of charge. Casual players will find the minimum deposit limits of €/£5 to be rather relieving. They are lower than most. The same goes for Sun Vegas Casino withdrawal limits. Both the minimum and maximum limits are on the low side. This is particularly so for PayPal withdrawals. It's not something we're worried about considering that the online casino allows players to make multiple withdrawals. There aren't any charges from the casino site's end either; now that's player-friendly!

As for The Sun Vegas Casino transaction times, they're far from instant. Then again, no legit UK gambling site can offer instantaneous cashouts. If you find one that does, we suggest that you read the fine print. KYC checks have become a mandatory part of the process. At Sun Vegas Casino this can take up to 3 days but in more cases than not it completed over much less time. Just ensure you have all the right documents in check beforehand and you're good to go! 

It only takes a glance to realise that The Sun Vegas is a Playtech casino. Considering industry top guns like bet365 and Betfair that also fall under this category, this is something to go by. The different sites have a similar look and feel to them. 

Then again, we like the fact that Sun Vegas Casino has looked to extend things beyond Playtech. The lobby is also home to casino games by Microgaming, Blueprint and many others. But you'll have to be familiar with the titles to figure that one out. There are no filters to view casino games by a particular provider. As things stand, there are only a couple of sections for the more major game types. Browsing still involves a lot of scrolling, and this will only escalate as the casino lobby grows.

Navigation may not be the best, but the content makes up for that. The Sun Vegas slots are by far the winner here, and we aren't just talking about Playtech's notorious Age of the Gods titles. Other classics such as Immortal Romance by Microgaming and IGT's Cleopatra Slot are also featured. There are also some The Sun exclusives such as Winning Headlines, clever, right?

Perhaps the only thing missing here is NetEnt. This absence is best felt in The Sun Vegas jackpot slots section. Mega Fortune isn't listed, but neither is Mega Moolah for that matter. Then again, those Age of the Gods progressives are known to rack up prize pools in the millions. As is Blueprint's Genie Jackpots. With over 50 different jackpots to choose from, no one's complaining.

Unlike The Sun Vegas Casino slots, other casino games are much easier to browse through. This is partly down to there being less to choose from. Games have are also divided into different sections including Roulette, Blackjack, Video Poker and Arcade. The Sun Vegas live casino games have also been merged into this section. It's not ideal, but with so many other online casinos doing this, it's something we've gotten used to.

The roulette and blackjack sections offer the most comprehensive choice. We were pleased to see some of the more unusual options like Superman Roulette and Frankie Dettori's Magic Seven Blackjack. Casual players should also enjoy the likes of Penny Roulette. While there are no VIP tables, there are some options for high rollers like Progressive Blackjack. There are enough Sun Vegas classic games to go around, and if you do get tired, there's always video poker to turn to. It's not a massive choice, but enough to keep you occupied.

Take everything we've discussed so far in this review and imagine it on a smaller device. That's pretty much what The Sun Vegas Casino mobile site has to offer. In more ways than not it's a replica of the desktop version. In fact, there is no native app to download. IOS, Android or whatever other portable device you're playing from, The Sun Vegas Casino mobile app is there to play instantly. Just ensure a secure internet connection and an up-to-date web browser; you're good to go.

Most casino games can be played on mobile. This is actually made clear on the desktop site too. All Sun Vegas Casino mobile-friendly games bear a mobile icon in the bottom left corner of the thumbnail. The same goes for the live casinos, which means that you can play in real-time, wherever you are. It's almost like grabbing a cuppa and picking up 'The Sun', only this time you get to play games and potentially win real money!
The only downside to the mobile casino is that The Sun Vegas live chat is not available. For what it's worth, the same applies to desktop users. Live chat seems to be up and coming as we'll find out later.

Unlike the virtual lobby, The Sun Vegas Live Casino is Playtech pure. The software provider may not be Evolution Gaming, but they're definitely the next best thing. In some cases, their live games are actually better. Take Age of the Gods Roulette, it's not a game you'll ever find in an Evolution live casino. Other Sun Vegas live games which should catch your eye include Buffalo Blitz and Kingdom Rise Blackjack.

Of course, the regulars such as live Blackjack, baccarat and roulette are also available. With The Sun Vegas Casino only being available to players in the UK and Ireland, country-specific tables wouldn't make sense here. Perhaps the only real thing missing are VIP tables. When there's an option to play progressive live roulette though, not too many players should notice the absence.

We touched on The Sun Vegas Loyalty points briefly in our promotions section. It's the only other offer mentioned at present, apart from the welcome bonus. Similar to a lot of other online casinos, The Sun Vegas follows a comp point system. The more real money wagers placed, the more loyalty points you'll gain and the higher you'll climb in VIP status. Here are the exact figures below.

• £/€10 bet – 1 Comp point

It will take patience, but the good news is that as you move up in status, earning rates will also increase. That's as long as you don't decide to cash in. Players can exchange loyalty points for real money. Again, this ratio will become more user-friendly as you move up in VIP level.

While we can appreciate that some information is available, The Sun Vegas VIP section is far from complete. You'll have to log in to view your status as well as conversion rates. Judging by other sister sites like The Sun Bingo and their approach to VIPs, players here are in for some great rewards. We'd have asked for the details, but live chat isn't currently an option, which brings us to our next section.

There have been a few slip-ups in this Sun Vegas review but nothing alarming. But we haven't critiqued their customer service yet. Their FAQs section should always be the first place to turn to. With the addition of the Help button, it's easier to find on mobile than it is on desktop. For what it's worth, FAQs and contact details can all be accessed from the site map.

Sun Vegas Casino FAQs aren't much to go by, which means that sooner, rather than later, you'll have to get in touch. Here's where we got the blow. Live chat is not currently a feature they offer. They do however have phone support which is available daily from 8:00 AM – 1 AM. While the working hours are long, it does put those night owls at a bit of a disadvantage. In a world that never sleeps, online casinos need to make themselves available 24 hours a day. Then again, there's already a few mentions of Sun Vegas Casino live chat in the terms; it's an area they are looking to improve on.

For the time being, your only other option is email support.

• Live Chat: N/A
• Phone Support: 0800 52 000 25
• Email Support: [email protected]
• FAQs: Provided but limited

You know what we say about online casinos looking not to put all their eggs in one basket? Well, scratch that. Sun Vegas Casino has put them in two, namely the UK and Ireland. All other countries are currently unable to join. They're not the first UKGC licensed casino site to do this, and they're definitely not the last.

While it comes as a disadvantage for most countries, players from the UK and Ireland are welcomed with open arms. Everything that Sun Vegas Casino has done or aims to do is with this specific region in mind. GBP is on display throughout the site, and Euro is also accepted. We wouldn't have minded them geotargeting the page so players from Ireland. Nevertheless, PayPal is available to both, and we can't imagine it being long before other local payments crop up. The Sun Vegas is a new casino, after all.

The Sun Vegas Casino review isn't something we ever expected to be writing. But we did and were pleasantly surprised. Unlike most other new casinos, they haven't gone in with all guns blazing. They're looking to pace themselves, and we can only expect them to grow and they learn the ropes. In the meantime, they are still ticking all of the right boxes. Whoever says that an Internationally renowned newspaper can't make it in the online world of casinos, hasn't visited The Sun Vegas yet! Sign up, and it won't be long before they make the headlines.