Stay Casino Review

by casinocountdown.com™
Players from USA are not allowed in this casino
Last Update

Here is a list of casinos that do accept players from USA

StayCasino is a promising casino with 4000+ games and a great multi-tiered welcome bonus opportunity.

This is all backed by ongoing promotions and loyalty benefits down the road.

In this StayCasino review, we are going to look beyond the attractive design and give you a complete perspective on what you can expect, including payout times, payment options and quality of customer support.

StayCasino Bonuses for New Players

All newcomers from Canada and Australia at StayCasino will be treated with region-specific welcome bonuses.

Under our evaluation, we concluded that all bonuses offer a solid bang for your buck, with a great deposit match and bonus amount on top. We have listed all available welcome bonuses below.

Canada and Australia Welcome Offer

If you’re joining Stay Casino from Canada or Australia, you can look forward to a multi-tiered welcome offer. Canadian and Australian players can claim up to C$/A$190 + 100 free spins.

Deposit

Welcome Bonus

1

100% - C$/A$190 + 100 Free Spins

2

75% - C$/A$190 + 50 Free Spins

3

75% - C$/A$130 + 50 Free Spins

4

50% - C$/A$250 + 100 Free Spins

5

100% - C$/A$130 + 50 Free Spins

18+, New players only. Min. deposit C$/A$20. 40x wagering requirement. C$/A$8 bonus max bet. Bonus must be used within 14 days, spins within 3 days. Full T&Cs apply.Gamble responsibly – www.begambleaware.org

 The welcome bonus is above average when compared to Canadian and Australian markets. It offers a good deal for your money, especially on the 1st deposit bonus, which offers the highest value.

 Regular Welcome Bonus Terms

  • Wagering Requirements (WR): 40x bonus amount
  • Free Spins WR: 40x winnings amount
  • Min Deposit: C$/A$20
  • Expiry Date (Bonus): 14 Days
  • FS (Free Spins) Expiry: 3 Days
  • FS Max Cashout: C$/A$65
  • Max Bet Limit: C$/A$8
  • Game Contributions*: All table games, roulette – 5% of the bet, video poker - 5%, craps - 5%.
    *Please refer to the Bonus T&Cs for the full list of wagering restrictions and excluded games.

StayCasino’s bonus terms are all-around fair. The 40x wagering requirements are within industry standards. The same can be said for the rest of the terms, such as free spins max withdrawal and max bet limits. 

As bonus terms are prone to change, we strongly suggest you read the full terms and conditions.

Ongoing Casino Promotions

Regular players will have a great time at StayCasino, as there are various ongoing promotions after the welcome package. These include multiple weekly bonuses and free spins, a VIP package and much more.

The casino also holds regular weekly tournaments on selected games, with a prize pool worth C$/A$150 and 50 free spins.

All of the latest promotions are listed on the promotions page at Stay Casino. We also suggest you subscribe to their newsletter and notification updates for new promotions, latest news and tailored bonuses.

Is StayCasino Safe?

StayCasino is owned and operated by Hollycorn N.V., a company registered and established under the laws of Curaçao (Ref. No. 144359).

The site uses 256-bit SSL encryption, which means all your personal information and banking details are being transferred via a secure environment.

Although casino does not have a third-party RNG test certificate, there haven’t been any reoccurrence of games being rigged.

Responsible Gaming

The responsible gaming section is proof enough that the casino is committed to promoting responsible gambling. The dedicated page features links to third-party problem gambling assistance organizations such as GamCare and Gambling Therapy. 

StayCasino also has useful self-control tools at your disposal:

  • Deposit Limits
  • Loss Limits (not often found at all online casinos)
  • Wagering Limits (not often found at all online casinos)
  • Self-Exclusion
  • Session Limits
  • Account Closure

All in all, StayCasino is a safe casino.

Payment Methods, Withdrawal Times & Limits

As of 14th April 2020, players from the UK are no longer allowed to make credit card transactions at online casinos

StayCasino supports e-walletsdebit cards, bank transfer and cryptocurrencies. The list of options is concise and full of trusted, well-known options.

We should note that Australian customers do not have e-wallets at their disposal.

Canadian players can benefit from e-wallets like Interac, Neteller, ecoPayz and Flexepin. Amongst theaccepted currencies for English-facing markets are CAD, AUS, EUR, GBP, NZD, USD and INR, as well as several others.

Stay Casino Withdrawal Times – Fast Withdrawals

The withdrawal time for all these payment methods is above average when compared to other casinos.

Payment method

Withdrawal Time*

Bank Transfer

3-5 Days

CoinsPaid

Instant

Interac

Instant

ecoPayz

Instant

*Withdrawal timeframes can be prolonged due to identity verification checks.

 Global Transaction Limits

  • Min Deposit: C$/A$15
  • Max Deposit: C$/A$500 (Flexepin) or C$/A$6,000 (all other payment methods)
  • Min Withdrawal: C$/A$30
  • Max Withdrawal: C$/A$7,000 per week or C$/A$15,000 per month

Players will have to stay within the weekly C$/A$7,000 cashout limit, which is not beneficial for high-rollers.

Deposit Options

  • Bank Transfer Bank Transfer
  • Credit/Debit Cards Credit/Debit Cards
  • ecoPayz ecoPayz
  • FlexePIN FlexePIN
  • Interac Interac
  • Maestro Maestro
  • Neteller Neteller
  • Visa Debit Visa Debit

Withdrawal Options

  • Bank Transfer Bank Transfer
  • ecoPayz ecoPayz
  • Interac Interac

Accepted Currencies

  • AUD - $
  • BRL - R$
  • BTC - ฿
  • CAD - $
  • DOGE - Ð
  • EUR - €
  • GBP - £
  • INR - ₹
  • JPY - ¥
  • LTC - Ł
  • NOK - kr
  • NZD - $
  • PLN - zł
  • RUB - руб
  • USD - $

Casino Games – 4000+

StayCasino is home to more than 4000 games, with its gaming library powered by big names such as NetEnt, Evolution Pragmatic Play and iSoftBet.

Customers can filter by game provider and game type, and have access to game-sorting features such as popularity, newest and A-Z 

A search box located on the menu lets you search for games by name only. 

All games can be played for free if you select Demo mode. This means that you don’t have to wager any real money to try new and interesting titles.

Slots & Jackpots

There’s quite a few choices in terms of video and classic slots at StayCasino. Slots make up most of the gaming selection with 3500+ games.

In terms of classic slots, usual names such as Starburst, Immortal Romance, Gonzo’s QuestBonanza and Blood Suckers are some examples on offer.

You can expect to find plenty of established Megaways titles, such as Divine Fortune Megaways, Maze Escape Megaways and Heroes Hunt Megaways.

The selection is regularly updated with new titles so that you can expect all fresh and exciting titles every week or every month.

The jackpot slots showcase some of the market's big-hitters such as Mega Fortune. However, other big-hitters like Mega Moolah are unavailable.

Table & Other Games 

At StayCasino, players can enjoy multiple table game variants of poker, roulette, blackjack, baccarat and video poker. 

We can single out popular versions such as Texas Hold’em Poker, Single Deck Blackjack, No Commission Baccarat, and popular roulette language variants such as European Roulette and American Roulette

There are also video poker games on display for all video poker fans, including Aces & Faces and Jacks or Better, amongst others.

Besides this, you have a couple of Keno and Scratch titles to choose from.

Casino Games

  • Baccarat
  • Bingo
  • Blackjack
  • Craps
  • Keno
  • Live Dealer Baccarat
  • Live Dealer Blackjack
  • Live Dealer Roulette
  • Poker
  • Progressive Slots
  • Roulette
  • Scratch Cards
  • Slots
  • Table Games
  • Video Poker

Mobile Experience

The Stay mobile casino experience is an adapted desktop version that can be accessed from the web browser of a mobile phone. It works great on all mobile devices and is in line with the mobile casino players’wants and needs.

Despite this, downloadable native apps for Android and iOS are not available

Most of the desktop games can be enjoyed on mobile and live chat support is also available.

The pop-up menu at the bottom mirrors all desktop functionalities. You will have quick access to all important options, such as promotions, loyalty and payments.

The live chat support is also available. Everything was running smooth across the board, and we didn’t experience any issues.

Live Dealer Casino Games

StayCasino’s live dealer section is supplied by big providers like Evolution Gaming and Ezugi

Overall, you have hundreds of live dealer tables to choose from. The casino has made sure to include all popular variations from Roulette, Baccarat, Craps, Blackjack, Poker and Game Shows. Each game type is available in several distant variants and betting options.

All games are hosted by professional dealers which are available 24/7.

Here are some of our top picks:

  • Blackjack: Power Blackjack, Blackjack Party
  • Roulette: Lightning Roulette, Immersive Roulette
  • Baccarat: No Commission, Controlled Squeeze
  • Poker: Caribbean Stud, Three Card Poker
  • Game Shows: Crazy Time, Monopoly Live

If you’re a live casino games fan, then you’ll surely like the choice of games on display. There is no doubt that Stay Casino presents a complete live casino experience.

VIP Program and Loyalty Rewards

With the VIP benefits listed on the site, StayCasino shows that it takes good care of its loyal customers.

 Once you collect 20 points, you automatically join the VIP program which has 25 different levels. For every C$/A$60 you spend, you get 1 point, which means that to automatically join the VIP Program you need to spend C$/A$1200.

We noted that the casino is not transparent about the perks received per level, so we can’t provide any specific information about this. All prizes are kept secretive until you receive them.

 Apart from this, only money spent on slots counts towards the VIP levels.

Level

Points

Bets till Level Up

1

20

C$/A$3 000

2

50

C$/A$6 000

3

100

C$/A$15 000

4

250

C$/A$30 000

5

500

C$/A$48 000

6

800

C$/A$60 000

7

1 000

C$/A$90 000

8

1 500

C$/A$120 000

9

2 000

C$/A$150 000

10

2 500

C$/A$180 000

11

3 000

C$/A$210 000

12

3 500

C$/A$270 000

13

4 500

C$/A$300 000

14

5 000

C$/A$330 000

15

5 500

C$/A$420 000

16

7 000

C$/A$540 000

17

9 000

C$/A$600 000

18

10 000

C$/A$720 000

19

12 000

C$/A$900 000

20

15 000

C$/A$1 080 000

21

18 000

C$/A$1 200 000

22

20 000

C$/A$1 500 000

23

25 000

C$/A$1 800 000

24

30 000

C$/A$2 100 000

25

35 000

-

Customer Service – Stellar Quality

The customer support quality is exemplary at StayCasino. As a player, you can’t ask for more.

Your best contact method is the 24/7 live chat, as the agents are helpful and quick to respond (under 60 seconds).

Alternatively, you can also send an email or fill the web form, for which you will receive a reply within 24 hours. However, no phone support is available. 

For non-urgent matters, you can also check out the categorised and detailed FAQ section.

 Casino Contact Details:

  • Live Chat: 24/7
  • Telephone Support: N/A
  • Email: [email protected]
  • FAQ Section: Categorised/Detailed

Featured Markets – CA, AUS, UK, SA, IR and IN

StayCasino has a multi-market focus, with Canadian and Australian casino players at its forefront. Other English language markets like the UK, South Africa, Ireland and India are also at the focal point.

Players from these regions will get the opportunity to enjoy region-targeted welcome bonuses in local currencies, such as CAD, AUS, EUR, GBP and INR, amongst others.

Geo-friendly payment methods are also available, with CA players having access to Interac, Netller andecoPayz.

StayCasino is available in English only.

Available Languages

  • English

Excluded Countries

  • Bonaire, Saint Eustatius and Saba
  • Curacao
  • France
  • French Guiana
  • French Polynesia
  • Guadeloupe
  • Israel
  • Lithuania
  • Martinique
  • Mayotte
  • Netherlands
  • New Caledonia
  • Reunion
  • Saint Martin
  • Spain
  • United Kingdom
  • USA
  • Wallis and Futuna

StayCasino Review Verdict – A Promising Casino

As we have seen in this StayCasino review, the site has a refined gaming library with over 4000 titles to choose from and there are all kinds of promotions to keep you engaged in the long run.

Players can also enjoy VIP rewards and benefits through the open loyalty program. However, we do feel that the lack of transparency might be off-putting for some players.

All in all, our final verdict is positive. Newcomers can take advantage of region-targeted welcome offers, with a generous deposit match and free spins on popular slots.

Pros

  • Valuable Welcome Offer
  • Fast 24/7 Live Chat
  • 4000+ Casino Games
  • Wagering and Loss Limits
  • High Quality Mobile Casino Experience

Cons

  • VIP Program Isn't Transparent
  • No Phone Support
  • Licensed By Curaçao Only

FAQs

Can I play at Stay Casino from my mobile phone?

Yes, you can enjoy Stay Casino games on mobile devices. Most of the desktop games are available on mobile without any performance issues. We talk about the mobile casino in our review’s mobile experience section.

How do I contact Stay Casino customer support?

You can get in touch with the support team at Stay Casino through live chat, web form and email. We recommend using live chat since it offers the quickest response times, and you can expect your issue resolved within minutes. You can also refer to the extensive FAQ section for all non-urgent queries.

What type of welcome bonus does Stay Casino offer?

Stay Casino offers a multi-tiered welcome bonus to its new players, which consists of 5 different deposit bonuses. All customers can benefit from a generous deposit match and free spins.

Which payment methods are accepted?

Stay Casino accepts VISA, MasterCard, Maestro and key e-wallets such as Interac, Neteller and ecoPayz. Availability of payment methods varies per region. For example, Interac is only available in Canada. Australian players can only use debit/credit cards. We list all withdrawal methods and withdrawal times in our payment method section.

Summary Table

Stay Casino Review Review Overview
Stay Casino Review AVG
Rating: 3.8 3.9
Number of Bonuses: 1 1.1
Number of Withdrawal Options: 3 7.7
Number of Deposit Options: 8 13.2
Number of Currencies: 15 6.0
Number of Languages: 1 4.8
Number of Casino Games: 15 11.2
Mobile: Yes
Live Casino: Yes
Number of Excluded Countries: 18 113.3
Licence Score: 1 3.1
Number of Software Providers: 41 12.3
Popular Slots Covered: 39.2 % 34.8 %

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