- Checked byKay Jones
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Spela means ‘play’ in Swedish. This will already begin to give you an idea of what this casino is all about. Launched in 2018, it’s one of the more recent brands by Genesis Global Limited; a name that many will be familiar with. Spela is looking to stand out from the crowd because it is a no registration casino site. This option is only available in certain countries as we’ll find out later on. Have they done enough to diversify their product for the rest of their feature markets? This is the question we will look to answer in this Spela Casino review.
Spela Casino Summary
I’ve been working at CasinoCountdown.com for a few years now. After graduating from university where I studied business at the University of Bristol, I then moved into the online casino sector and I’ve been involved in it ever since, originally as a content writer.
These days, I'm the site’s Editor-in-Chief which allows me to be involved across many different tasks, including helping others to develop their skills. I spend my days sharing my knowledge with my team of experts and ensuring that our reviews are of the highest quality.
- PayPal Approved
- Clear on all Terms
- Game Filters in Place
- Phone Support Available
- VIP Program
- Customer Support not Available 24/7
Spela Casino Welcome Bonus
- PayPal accepted
- Free spins bonus
- Great range of live games
All new players are able to claim the Spela welcome bonus, but some have it better than others. The good news is that it’s a mix of free spins and bonus money which puts it a step ahead of most of the competition. As for players from the rest of the world, the welcome package has been extended to the first 4 deposits. Another key difference here is that players will need to take note of certain Spela bonus codes. We’ll laid it out clearly in the table below.
Bonus Codes for New Players
At first glance, the Spela welcome bonus looks attractive. You’ll also notice that players can opt for a live casino promotion. It may seem like a standard match deposit bonus however its worth pointing out that live games usually aren’t eligible for promos.
In order to fully critique the bonus though, we’ll need to take a look at the full terms and conditions.
Welcome Bonus Terms
- Min. deposit: €/$10 (R150)
- Free spins available on: Starburst (RoW) or Fire Joker (Canada)
- Free spins credited as: 20 on first deposit and remainder at a rate of 20 per day
- Maximum winnings on FS: €/$100 (R1500)
- Max. bet: €/$5 (R75)
- Bonuses valid for: 14 days
- Free spins valid for: 3 days
- Wagering requirements: 40 x Bonus
- % Game contribution to WR: Video Slots – 100%, Classic Slots – 75%, Table Games – 10%, Blackjack Games – 5%, Jackpots, Live Casino Games & Video Poker – 0%
- % Game contribution to WR (Live Casino Bonus): Live Roulette – 10%, Live Blackjack – 5%, Dream Catcher – 10%, All other Live Games – 0%
That 40x wagering requirement is in line with the industry standards for instance and they haven’t included the deposit amounts which is another plus. Another perk of Spela is that their welcome bonus is available on a wide range of casino games. Overall the bonus policy is fair.
Weekly Promotions & Real Money Raffles
Existing players at Spela Casino have a lot to look forward to when it comes to bonuses. Their promotions page is proof of this. Whether it’s in the form of free spins or a reload bonus, there are always several offers to choose from. Moreover, they’re subject to regular chances which should help keep players engaged.
Another interesting side to promotions at Spela are their raffles. The online casino is known to hold regular prize draws without thousands in real money up for grabs. We suggest checking back to their offers page regularly to keep up to date.
Is Spela Casino Safe?
Spela Casino falls under Genesis Global Limited. The group has some 10 casino sites to their name, and they are constantly adding in new brands. This in itself, should be enough to answer any worries you have about security. Nevertheless, we’ll take you through the efforts Spela is going to, to reassure their players. The casino is licensed by two of the most trustworthy regulatory bodies on the market: Malta Gaming Authority (MGA/B2C/314/2015) and UKGC (Ref. No. 45235). In 2020 Genesis Global had a temporary license suspension by the UKGC. But, after the investigation proved no wrongdoings, the brand has been given the green light to resume its operations on the UK market.
Logos can be found in the footer section, which link out to the respective certification. These are flanked by seals from third-party organisations like the Responsible Gaming Foundation. Speaking of Responsible Gaming, being a Genesis Global brand, Spela provides inhouse support via their Genesis SafePlay channel.
Payment Methods and Policy
The Spela payments section is accessible by both registered and unregistered users alike. This already earns them some points with us because transparency is something we look out for. The page has also been geotargeted which means that the list only shows banking options available in your region. Of course, some of the more common ones like Skrill, Neteller, Visa and the rest of the usual suspects are available in most countries.
Players from the UK will be able to use PayPal and Trustly. Spela Casino hasn’t stuck to the regulars though but instead looked to offer country-specific methods. South African customers, for instance, are able to deposit using EasyEFT. Canadian friendly banking methods such as Interac, INSTADEBIT and iDebit are also available.
As well as the actual banking options, Spela also makes the terms fully transparent. Deposits are instant and free of charge. For most options, the transaction limits are also standardized. Withdrawals, on the other hand, vary according to the payment method you select. Below is a table to highlight this.
Spela Casino Withdrawal Time & Limits
- Withdrawal Limit per Transaction RoW: $/€5,000
- Withdrawal Limit per Transaction UK: £5000
- Withdrawal Limit per Transaction CA: C$3,000
- Withdrawal Limit per Transaction SA: R35,000
- Withdrawal Limit per Week:$/€5,500 (R82,500)
- Withdrawal Limit per Month:$/€22,000 (R330,000)
- Withdrawal Fee: Administration fee + 2%
When it comes to withdrawals, e-wallets are usually the fastest option. It’s worth pointing out that they are still subject to processing. No Spela withdrawal is truly instant but the casino does promise to keep the time to a bare minimum. Of course, you’ll need to ensure that you have submitted the correct documentation to avoid any time lags.
One slight downside is that the online casino charges a fee. Spela does, however, state that they may charge less in certain instances. Either way, all fees are made fully transparent from the start so at least it’s something that players are aware of.
- Skrill - Moneybookers
- Skrill - Moneybookers
- USD - $
- EUR - €
- ZAR - R
A Well Organised Games Lobby
Spela Casino’s games lobby is powered by some of the best software providers in the industry. NetEnt, Microgaming and Play’n GO are some of the names on the menu. Players are able to view the full list of providers and narrow down their selection accordingly. This is courtesy of their state-of-the-art filters which makes browsing the library straightforward. There are also separate sections for various casino game types with yet more filtering options.
Spela slots players, for instance, are able to choose from regular video slots, classic slots, must fall jackpots or standard jackpots. Speaking of jackpots, Spela has all of the best progressive slots on offer. That, of course, includes both Mega Moolah and Mega Fortune. With over 40 jackpots to choose from though, this is just the tip of the iceberg. If you’re more inclined to regular online slots then rest assured that all of the classics have been accounted for. Starburst, Immortal Romance and Book of Dead are just a few examples.
As for other casino games at Spela, there are separate sections for blackjack and roulette. The variety is also impressive here with some high limit tables like Auto Roulette VIP being thrown into the mix. Other table games like baccarat also feature here but they can be found in the ‘other games’ category. This is where you’ll find several video poker titles as well as some online scratchcards. Spela Casino seems to be living up to its name.
- Video Poker
Fully Functional Mobile Web App
Being one of the newer casinos online has its perks. Most were designed with a mobile-first approach in mind. The Spela mobile casino site is no different in this manner. The site has been fully optimized for portable play and the results speak for themselves. The casino app is available to play instantly across all major devices. Keep in mind that this is a web-app so you won’t need to download anything. Currently, there is no native app for iOS or Android users. Spela Casino app players will, however, need to ensure that they are using an up to date web browser.
The layout on mobile is similar to the desktop version. All of the bonuses are available to claim and the casino lobby can be just as easily filtered. Most of Spela’s slots and other casino games are also available on mobile which means that variety shouldn’t be an issue either. Unregistered users may notice the absence of a live chat button, the type that tends to follow you around as you scroll. This is the same for desktop users too much more on this later.
Live Dealer Games
Spela live casino forms part of their virtual casino lobby. It is powered by both NetEnt and Evolution Gaming, two top names in the market. Similarly, to the RNG table games, live dealer tables can be narrowed down by the use of filters. There’s a separate section for live roulette and live blackjack. Again, high rollers have been accounted for with options like European Roulette VIP and Blackjack Fortune VIP. We were also pleased to see some country tables such as Deutsches Roulette.
Other Spela live dealer games include Baccarat and Poker. Players are also able to play Evolution favourites like Dream Catcher or the more recent Monopoly Live. Once again, they have outdone themselves when it comes to choice of games. The good thing about Spela is that they have invested just as much time in the functionality of the lobby.
The Spela VIP Effect
Online casinos take different approaches to VIP programs. Some do away with them while others have them but hide the information. Spela is one of those casino sites that makes the information clear from the start. Their VIP page can be accessed prior to signing up to the online casino. Here are some of the benefits of becoming a Spela VIP.
What to Expect?
- Personal Account Manager
- Personal Withdrawal Service
- Birthday Gifts
- Invites to VIP Events
- Tailored Holiday Packages
- Exclusive Bonuses & Promotions
- Monthly Prize Draw
One thing Spela doesn’t do, is tell players how they can become a VIP. Judging by their sister sites who seem to follow a similar approach, we have reason to believe that this is by Invite-Only. Prove your worth and the casino will deliver, that you can be sure of.
Customer Service – Live Chat, Email & Phone Support
There are several ways to get in touch with a member of the Spela Casino customer support team. If a query does come up, then we suggest checking out their FAQs first. This is another section that makes use of filters, making it user-friendly. The page will also give you all of the contact details should your question go unanswered.
After which, players are able to get in touch by email, phone or live chat. We must, however, point out that the Spela live chat feature is only available to players who sign-up. What’s more, they have yet to make this 24/7. Considering how varied the casino’s feature markets are, as well as the nature of the gaming market, this is definitely something we’d like to see them work on.
Spela Casino Contact Details
- Live Chat: 08:00 – 00:00 GMT
- Email Support: firstname.lastname@example.org
- Phone Support SA: 0800996280
- Phone Support CA: 16472646246
- Phone Support RoW: 00356 27782824
- FAQs: Provided
Tailored for English Language Markets
Spela Casino makes their feature markets clear from the get-go. Their website is geotargeted, but players can also choose from a variety of country landing pages manually. Ironically, even though the name is of Swedish origin, the online casino has focused heavily on English language markets.
English language markets that have been targetted include the UK, Canada and South Africa. Again, there’s a country-specific landing page for each with all offers showing up in GBP/CAD/ZAR respectively. Players from Canada are also able to use Interac, iDebit or INSTADEBIT for transactions while EasyEFT is an SA friendly payment option. While players from the UK can use Trustly and PayPal.
Of course, it’s still big in the likes of Sweden and Finland and this is mainly because it is a no registration casino in those countries. There are also several other language options.
- United Kingdom
- South Africa
Spela Casino Verdict: Stylish and Efficient
The first thing you’ll notice about this casino is that they are all about style. This Spela Casino review goes to show that they’re just as focused on efficiency. Expect speedy payments, a user-friendly interface and a good selection of promotions. Combine this with the 100% transparent approach they have taken, Spela has a lot to offer. We’re still waiting for them to extend their live chat working hours but even without 24/7 support, this one seems to be a keeper.
FAQ Spela Casino Review
- Is there a Spela Casino no deposit bonus?
No. At the time of writing, there is no Spela no deposit bonus. The casino is offering players several opportunities to claim free spins or bonus money. They will, however, need to meet minimum deposit bonus requirements in all cases.
- Will I need a Spela bonus code?
Yes. In some cases, players may need to enter a Spela bonus code. We suggest checking back to the bonus policy for each individual promotion. This isn't always the case but some offers do require a casino code.
- How long do withdrawals take at Spela Casino?
It depends on the withdrawal method you opt for. As a general rule, e-wallets tend to be the fastest option. It is worth pointing out that all Spela withdrawals are subject to processing. If you submit the correct documents though, the online casino promises to be swift.