Slots Heaven Casino Review

by casinocountdown.com™
Players from USA are not allowed in this casino
Last Update

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Slots Heaven Casino - Slot Destination!

Slots Heaven Casino is a UK based online casino with an extensive selection of great games. If their welcome and ongoing promotions haven’t caught your attention yet, maybe some of their top games will. In this Slots Heaven Casino review, we will take a close look at what makes this casino any better or worse than the competition. Slots Heaven attracts slot players in general, but the casino game library includes other types of casino games. First on the menu is the welcome bonus offer, and from there will dive deep in to legal and licensing. 

Slots Heaven Casino Welcome Package

New customers at Slots Heaven Casino can expect a 100% matched bonus on their initial deposit up to a maximum of $/£/€100, with an extra 200 free spins. We think this is a pretty good deal based on the current standard model for slot casino bonuses. Players who fancy a table game experience over slots are also in luck.  As at the time of writing, they also offer a table welcome bonus, for those looking for something other than slots. We suggest taking a look at the fine print for yourself, so you’ll be up to date on exactly which games you need to wager on to claim the bonus. Looking at both bonuses side by side, it's pretty clear that the first seems to offer much better value. But we’re pretty used to slots bonuses exceeding those more geared to table games, so this didn’t surprise us too much.

Welcome Offer

Bonus

Bonus Code

FS Deposit Bonus

100% - $/£/€100 + 200 FS (Age of Gods)

N/A

Table Deposit Bonus

20 Golden Chips ($/£/€20)

Table

18+. New Customers Only. Min deposit $/£/€20. Bonus wagering requirement is 40 x bonus. Free Spins wagering requirement is 20 x FS. Full Slots Heaven Casino T&Cs apply. Gamble Responsibly - www.begambleaware.org.

Slots Heaven Casino FS Deposit Bonus Terms and Conditions: 

  • Minimum Deposit is: $/£/€20
  • Bonus Wagering Requirement: 40 x Bonus 
  • Free Spins Wagering Requirement: 20 x FS 
  • Free Spins values can only range from: $/£/€0.20 and $/£/€0.25
  • Game contributions: Slots (100%), Scratch Cards (100%), Pai Gow (25%), Casino Hold'em (25%), Roulette (25%), Baccarat (20%), Blackjack (20%), Craps (20%), Video Poker (20%), Baccarat (20%)*
  • *Various Game Exclusions Apply 
  • 18+ New Customers Only 
  • T&Cs Apply

Slots Heaven Casino Table Games Deposit Bonus Terms and Conditions: 

  • Minimum Deposit is: $/£/€20 ( in one Single Deposit)
  • You need to wager $/£/€20 first to get the golden chips bonus 
  • Golden Chip Values: $/£/€1 
  • Wagering Requirement: N/A
  • Golden Chips expire after: 14 Days
  • Game contributions: Slots (100%), Scratch Cards (100%), Pai Gow (25%), Casino Hold'em (25%), Roulette (25%), Baccarat (20%), Blackjack (20%), Craps (20%), Video Poker (20%), Baccarat (20%)*
  • *Various Game Exclusions Apply 
  • 18+ New Customers Only 
  • T&Cs Apply 

Players can expect to get 40 spins on their first deposit, and these spins are subject to a 20x wagering requirement, which is far from the highest we’ve seen. What’s worth noting though is that these spins and bonus funds can only be used on Age of Gods Games. Also, the 100% matched deposit bonus is subject to a 40x wagering requirement subject to game weighting. Unfortunately, these wagering requirements are quite high, considering each of the bonus and free spins need to be wagered. However, this has become quite the norm nowadays. So, if you happen to find a deposit match bonus in addition to free spins without any wagering requirements consider yourself lucky. 

Slots Heaven Casino On-Going Promotions

Slots Heaven Casino also offers a wealth of ongoing promotions to keep their existing players entertained. Weekly bonus spins and cashback offers are just some of such bonuses. Table game players who manage to ‘beat the dealer’ can even expect to win a cash prize in addition to extra golden chips when on a winning streak on live roulette. Slots Heaven also offers seasonal bonuses, which is something we always like to see as it means that the site’s promotion page is updated at regular intervals. Their promotion page is available even before logging in, so if anything we mentioned here piqued your interest, we suggest you check it out for yourself to see everything they currently have on offer. Promotional terms are also available from the same page, so players will always know what they’re getting into before they make their first deposit.

Is Slots Heaven Casino Secure?

Slots Heaven Casino is operated by Mansion Europe Holdings, which holds a license and regulated by the GBGA. Towards the bottom of any page on site, players will come across a statement to this effect. It is complete with a license number and links to both these regulators. For players based in the UK, the UKGC also regulates this casino, and such players can take any disputes they have directly to IBAS.

With this in mind, we can say that Slots Heaven Casino meets the standard for casino safety and security. Not only are they licensed in 2 jurisdictions, but their site contains links to their license info and relevant regulators, as well as Gamble Aware. The site is SSL encrypted offering players' peace of mind in knowing that their details are safe. They are also a little more careful with document verification than most sites, as age verification is required before deposits can be made or games accessed. This is also necessary to check RTP information in each individual game guide.

On the other hand, we weren’t too crazy about the way their terms and conditions are displayed. These come up as a pop-up window when clicking the link, making them a little harder to navigate and/or print than if they were given a dedicated page. The site claims to use an RNG to produce game results, thereby ensuring fairness in their games randomly. However, their Fair Gaming page has no external links to any certification for their RNG. In this page, they do claim that the UK authority audits their RNG and that it couldn’t possibly be tampered with. Unfortunately, we’ll need to take them at their word since the certificate isn’t displayed anywhere on site.

Slots Heaven Casino Payment Options and Withdrawals

As of 14th April 2020, players from the UK are no longer allowed to make credit card transactions at online casinos

Slots Heaven Casino has a dedicated payment page which is quite comprehensive and is accessible before logging in. This means they’re transparent about their payment options from the get-go. The casino offers a wealth of payment methods, including credit cards, Skrill, NETeller, Bank Transfer, PayPal, EcoPayz, WebMoney, EasyEFT, iDebit and InstaDebit. All of which are available for withdrawals too. These payment methods are country-specific, meaning that players will need to register an account to see exactly which methods will apply to them.For example, iDebit and InstaDebit are available to those located in Canada only. All in all, we’re pretty pleased with the information this casino makes available to players. Though we wish we could select our country from the payments page. Thus, making it possible to see which methods are available in our jurisdiction before registering an account. We’ve gone ahead and included the withdrawal time frames for each of these methods, in a table below for ease of reference.

Slots Heaven Casino Withdrawal Timeframes: 

Payment Method

Withdrawal Timeframe

Credit/Debit Cards

6-8 Business Days

Skrill

2-7 Business Days

NETeller

1-2 Business Days

Bank Transfer

3-4 Business Days

PayPal

3-4 Business Days

Instant Payments

6-12 Business Days

EcoPayz

6-8 Business Days

WebMoney

1-2 Business Days

Easy EFT

3-4 Business Days

iDebit

5-7 Business Days

InstaDebit

5-7 Business Days

*credit card transactions not available in the UK
  • Monthly Withdrawal Limit: £/€10,000/$15,000
  • VIP Monthly Withdrawal Limit: £/€20,000/$30,000

Slot Heaven Casino’s withdrawal policy has its own dedicated page, which gives all relevant information in a clear and concise manner, in addition to their page on their payment methods. We appreciate casinos like this that go the extra mile to ensure their payment information, in particular, is clear and accessible. We found their terms to be pretty fair. However, players should note that your choice of currency and VIP status can also affect the processing time of your withdrawals.

Deposit Options

  • AstroPay AstroPay
  • Bank Transfer Bank Transfer
  • Bitcoin Bitcoin
  • Boku Boku
  • Boleto Bancario Boleto Bancario
  • Easy EFT Easy EFT
  • ecoPayz ecoPayz
  • iDebit iDebit
  • INSTADEBIT INSTADEBIT
  • Instant Bank Instant Bank
  • Lobanet Lobanet
  • MasterCard MasterCard
  • Neteller Neteller
  • Nordea Nordea
  • Paypal Paypal
  • Paysafecard Paysafecard
  • SafetyPay SafetyPay
  • Skrill - Moneybookers Skrill - Moneybookers
  • Sofort Sofort
  • Trustly Trustly
  • Visa Visa
  • Webmoney Webmoney
  • Zimpler Zimpler

Withdrawal Options

  • Bank Transfer Bank Transfer
  • Easy EFT Easy EFT
  • ecoPayz ecoPayz
  • iDebit iDebit
  • INSTADEBIT INSTADEBIT
  • Neteller Neteller
  • Paypal Paypal
  • Skrill - Moneybookers Skrill - Moneybookers
  • Visa Visa

Accepted Currencies

  • AUD - $
  • CAD - $
  • EUR - €
  • GBP - £
  • NZD - $
  • USD - $

Slots Heaven Casino Games

Slots Heaven Casino has quite the selection of casino games available, ranging from slots and jackpots to table games, and even live casino games. We did enjoy our time playing Superman Comic, Tiger Stacks, and Eternal Lady. However, the game menu is crisp and attractive, and even though it could do with some filtering options. Between the search tool and category bar, we don’t see players having too much trouble finding their favourite games. Players should note that they will be required to submit age verification before they are able to load games, or even make an initial deposit. However, once they are verified beyond this step, they will also be able to access a guide for each game complete with game rules and RTP info. There is also supposed to be a desktop software which makes the gaming experience more immersive. The software was under maintenance when we reviewed the site so we can’t comment on it at the time of writing.

Casino Games

  • Blackjack
  • Craps
  • Keno
  • Live Dealer Baccarat
  • Live Dealer Blackjack
  • Live Dealer Roulette
  • Progressive Slots
  • Roulette
  • Scratch Cards
  • Slots
  • Table Games
  • Video Poker

Slots Heaven Mobile Casino App

Slots Heaven Casino is one of the remaining online casinos that still offers its customers a mobile app. This can be downloaded from the Apple App Store or the Google Play store from any Android or iPhone. The app provides players with exclusive promotions and offers, as well as access to over 200 slot and jackpot games, and a selection of table games. Live Casino games are also accessible through the mobile app. However, for players who don’t want to go through the trouble of downloading an app, and aren’t bothered with promotions exclusive to the app, the Slots Heaven Casino site is equally accessible through any phone browser. Logging in this way will give players a scaled-down experience which is otherwise identical to that available on desktop. This may be worth a try for players who just want to test Slot Heaven Casino’s games out on their phone. Still, for mobile power players, the app may be the way to go due to exclusive promotions and faster loading speeds.

Slots Heaven Live Casino Games

One of the best things about Slot Heaven Casino is the range of live casino games they offer. These games include various types of Blackjack, Roulette, Poker and Baccarat, just to name a few, powered play Playtech. Some of the most popular live games we saw at the time of writing include Age of Gods Roulette Live, Buffalo Blitz Live, as well as Spin a Win Live. All the live games have a variety of different limits, suitable for any type of live casino player. Thus, it doesn't matter if you're a low or high roller, as Slots Heaven Casino has 39 live game for you to choose from! As we mentioned in the previous section, these games are even available on mobile, making this an ideal casino for all kinds of players who are craving a human element in their gaming experience. All their live casino games appear to be high quality, and if we had to be honest, they do offer a wider selection of such games compared to many other casinos we’ve seen. 

Slots Heaven Casino VIP and Loyalty

All players at Slots Heaven Casino fall in one of the levels on the VIP and loyalty scale. These are bronze, silver, gold and VIP. Players earn points with each deposit which can be converted to cash, at a rate depending on your VIP level. This means that with each level, the value you can get in return for your points increases. These conversion bonuses can be claimed from the points tab under my account page. This page also informs players of how many points are needed to get to the next level, in addition to how many points are available and how many have been earned in total. We’ve gone ahead and put the point-cash conversion bonuses available for each level in a table below. 

Points Level

Cash Bonus

Cost (points)

Bronze

1

100

Bronze

10

400

Silver

50

1500

Gold

250

7000

Gold

500

10000

VIP

1500

20000

VIP

5000

60000

Some promotions are exclusive to silver and gold levels. Players at these levels may receive an email, SMS, or pop-up notification about such bonuses. Reaching VIP level is permanent, meaning you won’t need to worry about keeping up your wagering to keep your status. Once at this level, players are assigned a personal account manager. They also get access to special gifts, exclusive events, promotions, and VIP reloads, as well as higher deposit limits and faster withdrawal times. As we’ve already mentioned, your level depends on the amount of points you’ve gained by wagering on the site. All types of games have different wagering requirements to reward 1 point. In our opinion, the requirement for full VIP status is a little on the high side, but this is also reflected in the benefits that come with this status. We’ve included a table below listing how many points you need for each level. 

Level

Points

Bronze

0 - 499

Silver

500 – 2,999

Gold

3,000 – 20,000

VIP

50.000+

 

Slots Heaven Casino Customer Support

Slot Heaven Casino have a pretty comprehensive FAQ page available which goes in detail on issues including player safety and security, promotions and payments. This page is even helpful enough to show the recommended pc requirements for their games. However, if your query is niche and you need specialised support, you’re in luck! This casino offers 24/7 live support through phone email and chat. UK players can call the freephone line, while international customers will need to pay for their call. However, the live chat and email are, of course, free to use.  Our experience on their live chat was pretty pleasant. A customer care representative picked our chat up in seconds, and after a few security questions was quick to get to answering all our queries. Even though the process wasn’t as efficient as we’d like, the person we were in touch with was professional and helpful and did her very best to make sure our questions were answered. Contact information for all Slots Heaven Casino’s channels of support can be found in a handy list below.

Slots Heaven Casino Customer Support Details:

Slots Heaven Casino Accepts Players from Around the Globe!

Slots Heaven Casino welcomes players for all over the globe. In fact, it is a good suitable online casinos for international players. Versions of the site include ones specific for the UK, Africa, Chile, Ireland, Canada, Argentina, Mexico, Brazil and New Zealand among others. The casino accepts a variety of currencies, including GBP, EUR and USD. With the exception of a medium length list of countries which can be found in the casino’s terms and conditions, including Belgium and Australia, this casino’s services are available in most jurisdictions. 

Available Languages

  • English
  • Swedish

Main Countries

Excluded Countries

  • Antigua and Barbuda
  • Australia
  • Austria
  • Belgium
  • Bulgaria
  • Cyprus
  • Estonia
  • France
  • Hong kong
  • Hungary
  • Ireland
  • Israel
  • Libyan Arab Jamahiriya
  • Lithuania
  • Macao
  • Netherland Antilles
  • Philippines
  • Portugal
  • Romania
  • Singapore
  • Slovenia
  • Spain
  • Switzerland
  • Turkey
  • USA

Check out the Slot Kingdom at Slots Heaven Casino!

Slot lovers will definitely enjoy their time when playing on this online casino. Slot Heaven Casino is a UK site offering a wide range of games and favourable promotions to its new and existing players. We’re pretty happy that none of their software is necessary to play their games, not on desktop nor mobile. They are one of the more transparent casinos we’ve come across recently, meaning that a lot of the relevant information, ranging from licensing to payment information is easily accessible through their site. While we’ve highlighted a few things which we felt were missing throughout our Slots Heaven Casino review above, we’re ultimately pretty satisfied with this site. So, overall, with all these aspects in mind, we feel pretty comfortable recommending Slots Heaven Casino to any casino player.

Pros

  • Huge selection of casino games
  • Information is made easily accessible
  • Variety of currencies on offer

Cons

  • Takes long to reach VIP status
  • Monthly withdrawal limits

FAQs

Does Slots Heaven Casino have a mobile app?

Slots Heaven Casino has its own mobile app which can be downloaded from the app or play store for use on any phone! This app will make exclusive offers and a better gaming experience available to mobile players. However, if you don’t have time or space for it, fret not, as you can play all their games from your phone browser!

Do I need to download Slot Heavens software to play their casino games?

Slots Heaven Casino offers a desktop software client for download which is meant to improve the gaming experience. Luckily though, this is not necessary to play any of their games which can launch straight from your browser. Some games may require flash player, but no other software is required.

Does Slots Heaven Casino have a welcome bonus for table games?

Yes! In addition to their primary welcome bonus, which is more geared for fans of slot games, they do offer another option for table game players. After wagering $/£/€20 on an eligible table game, players will be credited 20 Golden Chips to be used on almost any table game. If you are interested in this, or any of the site’s other features, be sure to check out our Slots Heaven Casino review!

Summary Table

Slots Heaven Casino Review Overview
Slots Heaven Casino AVG
Rating: 4.0 3.9
Number of Bonuses: 1 1.2
Number of Withdrawal Options: 9 7.7
Number of Deposit Options: 23 13.8
Number of Currencies: 6 6.0
Number of Languages: 2 4.8
Number of Casino Games: 12 11.1
Mobile: Yes
Live Casino: Yes
Number of Excluded Countries: 25 99.6
Licence Score: 5 3.2
Number of Software Providers: 1 10.3
Popular Slots Covered: 4.9 % 34.1 %

Licensed by:

Software Provided by:

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