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Rich Casino Review

4/5
Written By Kay Jones

Launched 2009, Rich Casino has earned the trust of thousands of South African customers. Our Rich Casino review is here to discover if they really have what it takes to earn your membership. On first look, there were several things we liked. The diverse gaming library, in contrast to RTG sites, is a breath of fresh air.

Then we have a number of generous promotions, as well as trusted payment options. Nonetheless, many more factors will shape our final evaluation. Join us as in discovering all the details.

Welcome Bonusup to R75000 + 110 Spins
Very Good
Claim Bonus

Rich Casino Summary

Owned by
Blacknote Entertainment Group ltd
Number of Slots
Software Providers
Rival logoIGT logobetsoft logoVivo Gaming logoPragmatic Play  logo
Number of Live Games
Live Chat?
Mobile App?
Licenced by
  • Acceptable
kay jones
Our Expert:
Kay Jones

Rich Casino certainly lives up to the hype. From the valuable welcome bonus, including free spins, to fast payouts and an in-depth gaming library. They're definitely a casino to consider for South African players.

Rich Casino Review screenshot

Pros

  • Quality Live Casino
  • No Deposit Bonus
  • Excellent Welcome Bonus
  • ecoPayz Withdrawals
  • Excellent on Mobile

Cons

  • No Live Chat
  • No Phone Support

Rich Casino No Deposit Bonus & Sign-Up Package

rich casino logo
Rich Casino
  • dealer liveQuality live casino
  • bonusExcellent welcome bonus
  • bonus no depositNo deposit bonus
Welcome Bonusup to R75000 + 110 Spins
Very Good
Bonus Terms and Conditions
rich casino logo
Rich Casino
  • dealer liveQuality live casino
  • bonusExcellent welcome bonus
  • bonus no depositNo deposit bonus
No Deposit Free Spins30 Spins
Very Good
Bonus Terms and Conditions

If you consider yourself a no deposit hunter, then you can tick Rich Casino off your list immediately after registration. The casino will welcome you with 25 no deposit free spins – no strings attached.

Then, if you want to claim a bonus using a real cash deposit, up to R75,000 across your first 3 deposits lie in wait. We’ve provided the details underneath.

As you can see above, Rich Casino bonus codes aren’t required. Your bonuses will be credited automatically after you make a real money deposit. You can opt-out of bonuses by talking to live chat.

Your no deposit free spins can be used on games in the “Free Spins” section of the homepage. Your sign-up bonus free spins have a maximum redemption of R2,000. A minimum deposit requirement must be met to claim your welcome offer. The minimum deposit depends on your payment method.

Rich Casino Bonus Rules

  • Minimum Deposit: Check Cashier
  • Wagering Requirements: 35X Deposit + Bonus
  • No Deposit WR: 20X Free Spins Winnings
  • Sign-Up Free Spins Max. Cashout: R1,000
  • Maximum Bet: R50
  • Bonus and FS Expire in 7 Days
  • Game Weighting Applies: Slots (100% Wagering Requirements Contribution) – Video Poker (25%), Roulette, Casino War, Mini-Baccarat, Keno, Weed Whacker (10%) – Blackjack (2.5%)
  • No Deposit Bonuses Have 4X Lesser Contribution i.e. Slots contribute 25%

We really that the bonus terms section at Rich Casino is short and understandable. The terms themselves are fair as well. Wagering requirements of 35X are right in line with South African casino standards. What’s more, you’ll have 7 days to complete wagering.

There is no maximum cashout on the bonus funds, only on sign-up and no deposit free spins.

Please pay in mind to the max bet rule, as breaking it can void any bonus funds and winnings.

As always, we recommend you give a full read to the terms and conditions before claiming any bonus. However, our verdict is positive; we didn’t find any unreasonable restrictions whatsoever.

Rich Casino Bonuses for Regular Players

Rich Casino features a daily calendar of bonuses for loyal customers. If you choose so, you can claim a different bonus each day. Once again, bonus codes aren’t necessary to claim these offers.

However, we must highlight that all these bonuses are prone to change. This is why we cannot list any specific details. We advise you check up on Rich Casino’s website regularly for the latest bonus deals. You may also be notified by email by subscribing to the site’s newsletter for instant notifications.

Before claiming any offer, be sure to read the full terms and any specific bonus terms related to the promotion you’re claiming.

Is Rich Casino Legit?

Rich Casino is licensed and regulated by the Curacao eGaming Authority. This regulatory body is one of the most trusted on the South African market. It means that Rich Casino must respect Curacao’s strict criteria of daily operation, send regular reports and provide a fair gaming environment.

The site also boasts 128-Bit SSL encryption provided by CloudFlare. This will keep your account and banking details safe at all times. Rich Casino also bears the Norton and McAafee seals of security.

The casino has a special Responsible Gambling section, where you’ll find links to third party organizations such as GamCare and Gamblers Anonymous. They also offer support through advice and tools you can use to assume control of your gaming sessions.

The casino will let you impose self-control using the following tools:

  • Deposit Limits (contact customer support)
  • Reality Checks
  • Self-Exclusion (timed or permanent)

To answer our initial question, yes; Rich Casino is legit and it has maintained a clean reputation for 10+ years.

Rich Casino Withdrawal Times & Options

Rich Casino has a diverse set of payment options, but the site’s South African payment selection is a bit limited. You can take advantage of the following: VISA, MasterCard and ecoPayz.

You can only make ecoPayz withdrawals, whereas all 3 methods are available for instant deposits.

The flipside of this is that you can benefit from fast payouts. Since, ecoPayz is an e-wallet, payouts are sent instantly after processing.

The casino’s processing period can take 72 hours, but it’s usually less than that.

As always, you will need to send verification documents as a standard security precaution. This includes a proof of address (utility bill, bank statement), identification document and if necessary – credit/debit card photo or scan.

The casino does not charge deposit/withdrawal fees, but your payment processor may place a small charge on your transaction. This is unavoidable if currency conversion is involved. However, the casino accepts multiple currencies besides ZAR so you have plenty choice on that matter.

There is a weekly R40,000 withdrawal limit. All withdrawals higher than that will be paid out in weekly installments of up to R40,000, until the full sum is paid out. The minimum withdrawal is R500.

If you wish to withdraw your no deposit bonus winnings, keep in mind that you will have to make a real money deposit at least 5 days before requesting a withdrawal. 

Deposit Methods
  • ecoPayz
  • MasterCard
  • Visa
Withdrawal Methods
  • ecoPayz
Accepted Currencies
  • USD - $
  • EUR -
  • ZAR - R

Rich Casino Games – Pragmatic Play & Betsoft Lead The Way

Rich Casino stands out the most from competing South African sites through its gaming selection. Rather than being limited by RTG, the casino is powered by market leaders such as Pragmatic Play and Betsoft.

That’s alongside the likes of VIVO Gaming and Octopus Gaming. All-around, you can expect a top-quality gaming selection with modern slots and well-paying titles.

The gaming lobby is separated by category, and there is a search bar as well. You can try out any game in demo mode before playing for real money.

Slots & Jackpots

There are hundreds of slots to choose from at Rich Casino. They are split between classic, video and progressive jackpots.

Aztec Gems and Irish Charms are our top recommendations out of the classic slot lineup. In total, 35+ titles of this type await.

Of course, the video slots selection is where most of the action lies. The mega-popular Wolf Gold, Great Rhino, Slotfather, Aztec Bonanza, and many others are among our top recommendations.

You can even enjoy Great Rhino Megaways, with its 200,702 ways-to-pay, which is a rare find among South African online casinos.

In terms of progressive jackpots, we can recommend Legend of the Nile, Treasure Room and Slots Angel. But, we’ll leave the rest of the exploring to you.

Table Games

The table game selection covers the usual classics: Roulette, Blackjack and Baccarat. Only poker is missing, unfortunately, but what’s available is spread across dozen variants.

For instance, you can try your hand at Super 7 Blackjack, Zoom Roulette, Swipe Roulette, and others.

High-rollers can enjoy VIP European Roulette, with top odds and high betting limits. 

Video Poker

Video Poker players can indulge in 30 game variants at the time of writing. All fan-favorites are on the menu, available in regular and multihand versions.

Jacks or Better, Deuces Wild, All American – these are just a few highlights out of the vast selection.

All in all, we’re very satisfied with the gaming selection. It’s full of games suited to all types of players: casuals, high-rollers, slot lovers and table game enthusiasts.

Available Games
  • Baccarat
  • Blackjack
  • Craps

Rich Casino Mobile Play

Players on the go can enjoy the instant play mobile web app of Rich Casino. It has been optimized to run on all Android, iPhone/iPad, Blackberry and Windows Phone devices. No downloads are required – simply access the site by web browser. For convenience, you can place a shortcut on your home screen.

Rich Casino mobile provides a sleek, minimalistic interface that mirrors everything from the desktop site.

You can access customer support, cashier, claim bonuses, edit account info, upload documents, and so forth.

The gaming selection is full of hundreds of mobile slots and table games. And you can even enjoy the live casino. Overall, we found no performance issues during gameplay or navigation.

As such, mobile can be your primary device for playing at Rich Casino, mainly because most games have been optimized for smartphones and tablets.

Live Casino – Courtesy of Pragmatic Play

Pragmatic Play is one of the best up-and-coming live gaming providers, and it’s a pleasure to see them featured at Rich Casino. Table game enthusiasts can enjoy cutting-edge live tables of classics such as Live Roulette and Live Blackjack.

The tables are streamed in high-definition, and hosted by professional presenters you can interact to via live chat. All these factors combined make for a highly immersive experience.

There are tables suited to high-rollers and casual players with lower limits. English VIP Roulette, Blackjack VIP, American Roulette and basic Roulette and Blackjack are all on offer.

The one downside is lack of Baccarat and Poker, but overall, we’re satisfied with what we experienced. In contrast to most South African casinos that don’t even have a live casino, Rich Casino stands out from the pack.

Multi-Tiered VIP Club

Rich Casino’s VIP club is quite comprehensive, and new players are automatically enrolled in the lowest tier.

There is a VIP point requirement for each level. You earn points by depositing and playing, and lose points by withdrawing.

  • Each R15 Deposited = Gain 2 VIP Points
  • Each R2,500 Wagered = Gain 1 VIP Point
  • Each R15 Withdrawn = Lose 2 VIP Points

We’ve outlined all the VIP club details below.

Feel free to refer to Rich Casino’s website for more details, or contact customer support.

Quality Email Support

Customer support is unfortunately Rich Casino’s biggest downside. Namely, there is no live chat, which is basically unheard of in this day and age. We understand this may be a deal breaker to you, so we can refer you to similar or even better South African casinos, reviewed by our expert team.

Now, on to the positives. We reached out to Rich Casino by email on several occasions. The operator usually responded within half an hour. And the support agents were friendly and knowledgeable.

What’s more, the FAQ section is excellent. It covers literally every question you can think of, related to bonuses, deposits, withdrawals, and so forth.

We don’t feel you would need to rely on live chat for gameplay issues. However, when you need quick information about withdrawal status or some similar concern, having live chat is crucial. That is why this has left a bit of a bad taste in our mouth, despite the casino’s support quality.

Rich Casino Contact Details:

  • Live Chat: N/A
  • Telephone: Not Available
  • Email: support@richcasino.co.za
  • FAQs: Very Detailed, No Search Bar

Featured Markets: Strong South Africa Focus

Rich Casino is available in multiple countries, such as Australia, and a handful of different currencies. They also accept Bitcoin, but the South African offering is a bit different. Nonetheless, it’s no secret that SA players are Rich Casino’s primary audience. The site was launched with players from this region in mind.

They accept the South African rand, and make room for convenient payments via ecoPayz. Unfortunately, EasyEFT is not available, so there is definite room for improvement there.

The South African bonuses are the main highlight, most importantly the no deposit bonus for new SA players. All in all, despite room for improvement, the overall experience for South African players is excellent at Rich Casino.

Available Languages
  • English
  • German
  • French
Main Countries
  • Australia
  • New Zealand
  • South Africa
Excluded Countries
  • USA
  • United Kingdom
  • Costa rica

Verdict: A Solid South African Casino Destination

Our Rich Casino review confirmed many of the positive word-of-mouth surrounding this site. The bonus selection is our favorite aspect, in particular the no deposit bonus for new players.

We’re also fond of the availability of ecoPayz for fast cashouts, which is a welcome addition for South African players. The regular promotions are excellent, but regular players can also look forward to a rewarding VIP program.

The gaming selection is top-notch, powered by leading suppliers such as Pragmatic Play. Our appreciation extends into the live casino as well, which is quality all around. The lack of live chat is concerning for sure, but if you don’t mind waiting longer to get email responses, then we feel Rich Casino can be your home for the considerable future.

FAQ Rich Casino Review

What is Rich Casino?

Rich Casino South Africa is an online casino licensed and regulated by the Curacao eGaming Authority. The site welcomes players from many regions on the globe, and offers real money slots and table games. As a new player, you can also claim various bonuses, including a valuable sign-up offer. You can read our full review for all the details.

Is Rich Casino legit?

Rich Casino has been serving South African customers for over 10 years. As such, it has earned its full legitimacy over its years of operation. Going through our Rich Casino review, we have every reason to consider it a trustworthy brand. Feel free to look at our security section for more details.

Can I claim a Rich Casino no deposit bonus?

Yes, new players can claim 25 no deposit free spins just after registration. All you need to is create an account, enter your Rich Casino login details and claim your bonus. Check the cashier for the bonus token. You can also contact customer support for more details.

What are my withdrawal options at Rich Casino?

As a player from South African, you can withdraw your winnings using ecoPayz. Since this is an e-wallet, cashouts tend to be processed rather quickly. The casino has a security checking period which can take 72 hours, after which your cash should immediately reflect on your account.

Where can I find Rich Casino complaints?

Our Casinocountdown in-house review team is constantly open for player complaints and suggestions of all operators we review on our website. To date, we haven’t received any Rich Casino complaints, related to deposits/withdrawals, bonuses or anything of the like. As such, you can rest assured that you’ll be in safe hands by making a real money deposit.