- Checked by Kay Jones
- Published For
Nowadays, it's not that hard to find a respectable online casino. Though, picking one out of the pool of new online casinos is a bit of a tricky endeavour. Formerly known as Winstar, Reels Royale fits both brackets; it's an old dog with a new name.
Reformed, redesigned and re-launched, Reels Royale was ready to take on the UK market and wider. However, it took less than 2 years before Reels Royale decided to shut down completely.
As of September 28th, the casino went out of business. We can refer you to our review hub for UK casino sites, where you will find much better casinos than Reels Royale ever was. All information you'll find in our Reels Royale Casino is obsolete and not valid for players from any jurisdictions.
Reels Royale Casino Summary
I’ve been working at CasinoCountdown.com for a few years now. After graduating from university where I studied business at the University of Bristol, I then moved into the online casino sector and I’ve been involved in it ever since, originally as a content writer.
These days, I'm the site’s Editor-in-Chief which allows me to be involved across many different tasks, including helping others to develop their skills. I spend my days sharing my knowledge with my team of experts and ensuring that our reviews are of the highest quality.
Quality Gaming Library
UK Phone Number
Native Android/iOS Apps
Sublime Live Casino
24/7 Live Chat
Lack of VIP Club
Welcome Bonus Could Be Better
Reels Royale Welcome Bonus
Reels Royale’s sign-up bonus totals to 100 Bonus Spins, available in your first deposit.
To claim it, you will have to deposit and wager at least £30 on any slot. This promo is aimed at UK players, but customers from all eligible countries can take advantage using any one of the accepted currencies.
Bet £30, Get 100 Bonus Spins
Opt-in required. 18+ only. 100 bonus spins will be awarded after depositing and then wagering £30 (or currency equivalent) on any slot after opt-in. Bonus spins valid on select slots only. Winnings from bonus spins carry a Wagering Requirement of 45x Bonus Amount. Maximum bet with bonus is £5 per round and £0.50 per line. Neteller, Skrill, and PaySafeCard Deposits not permitted. 7 day expiry on bonus spins. Full Terms & Conditions apply.
Your bonus spins will be valid in 7 days. They can be used on any of the following slots: Gonzo's Quest, Starburst, Aloha! Cluster Pays, Berryburst, Finn and the Swirly Spin and Pyramid: Quest for Immortality.
Let’s dive into the Reels Royal Casino bonus terms where we can fully evaluate this sign-up offer.
Reels Royale Bonus Terms
We can say right off the bat we like the bonus terms at Reels Royale. They're simple enough and straight to the point. We'll give you an overview of the key terms alongside the thoughts of our review team.
- Wagering Requirements: 45X Bonus Amount
- Minimum Deposit: £30
- "Gamble" Feature on Slots Restricted
- Neteller, Skrill, Paysafecard deposits excluded
- Maximum Bet: £5
- Bonus Valid for: 7 Days
- Bonus Spins Valid on Certain Games Only
The wagering requirements are quite fair considering the fact you only have to wager your bonus cash. The list of slots which are available to use with your bonus spins is solid across the board. Starburst is especially popular for wagering, and so is Gonzo's Quest with its infinite re-chain potential.
The Max Bet rule has become an industry-standard, so nothing out of the ordinary there. The same can be said for the restriction of e-wallets like Neteller and prepaid card deposits from claiming the bonus.
Make sure not to use gamble feature on any slot while playing. This will completely void any winnings.
All in all, Reels Royals' bonus terms are neck-to-neck with industry leaders in terms of fairness. Though, we still recommend you give them a full read. While we go in great detail, we can't cover them from the A to Z.
Reels Royale Regular Promotions
Players who decide to extend their stay at Reels Royale will get plenty of benefits past the sign-up bonus. The casino likes to hold regular promotions, where players can deposit and earn a match or bonus spins. You can stay up-to-date with the latest bonuses by subscribing to the casino's newsletter or checking up on their promotions page.
The casino's leaderboards system is without a doubt their main highlight in terms of regular rewards. Similar to tournaments, there are monthly leaderboards with daily prizes ranging in hundreds of bonus spins. Players can compete by placing wagers on select slots, and each win carries a set amount of points. The most successful players will reap the largest rewards. More details are available on the casino's website, so be sure to give it a look.
Can Reels Royale Be Trusted?
Reels Royale Casino has somewhat of a reputation through its former market presence as Winstar. Though, as this is a completely fresh site with a new name, we'll look at it from a fresh perspective.
Licensing and Regulation
Reels Royale Casino has a remote gaming software license by the UK Gambling Commission (Ref. No. 2604) issued to its parent company; GAN Plc. Players accessing the casino outside the UK will fall under licensing issued by the Alderney Gaming Control Commission.
In today's market, there is no better indicator of trust than UKGC's seal of approval. It is much more than a business handshake, as it entails a number of safety regulations that ensure UK players can enjoy games in a fair environment.
One of these regulations is protection of funds, and it means that the casino holds all player cash (deposits, winnings, withdrawable bonus cash) in a client bank account separate from company funds. There's also a number of self-restriction tools to speak of, which we'll talk cover as you read on.
Game fairness is ensured through an independent audit by Technical Systems Testing, though we couldn’t find links to any certificates that would include dates and important details.
Fair Play and Responsible Gambling
Reels Royale values responsible gambling, as evident by their dedicated page towards gaming control. Players will find links to third-party services such as GamCare, as well as pointers to parental control software to prevent underage gambling.
What we like the most are the self-control options in place. Namely, players can choose to self-exclude, meaning account closure for a set amount of time. There's also the option of setting a cool-off period and reality checks. Players can also set daily, weekly and monthly deposit limits, with any change taking effect 24 hours after initiation.
Though, we would like to see improvement in this area through tools such as loss limits and wager limits - but none of these are available at Reels Royale for the time being.
Banking Options – PayPal Accepted!
|As of 14th April 2020, players from the UK are no longer allowed to make credit card transactions at online casinos|
Having a decent selection of payment methods is essential to having a good gaming experience. Reels Royale Casino is well aware of this, and they’ve paid special attention to the UK player base. The immediate standout out of the payment method selection is PayPal, available for both deposits and withdrawals.
Players will also have access to VISA, MasterCard, Maestro, Paysafecard, Skrill and Neteller. Bank Transfer is also an option at Reels Royale, and players from the UK can take payments via Cheque as well.
Keep in mind the casino’s closed loop policy, which has become an industry standard at this point. It means that your initial deposit method will be used for withdrawals whenever possible. This is why we recommend e-wallets for quickest both-way transactions. Though, alternatives will have to be used if you wish to claim the welcome bonus.
Reels Royal Casino also requires identity verification prior to requesting a withdrawal. You can get in touch with customer support for the exact details on this matter. UK players may also be requested to complete a source of funds procedure. In compliance with the latest UKGC regulations, Reels Royale must make sure players are gaming within their means. As such, you may be requested to send over copies of paperwork such as a pay slip, proof of inheritance, and so forth.
Reels Royale Withdrawal Times
- Minimum Deposit: £/€/$10
- Maximum Deposit**: N/A
- Minimum Withdrawal: £/€/$10
- Maximum Withdrawal**: £/€/$10,000 Per 24-Hour Period, £/€/$100,000 per any 30-day period
*Withdrawal limits are not necessarily enforced, but the casino reserves the right to impose these restrictions.
**Maximum Deposit/Withdrawal may be limited by your payment processor
The transaction limits at Reels Royale are sublime because they’re basically non-existent. As long as your payment method is not limiting you, you can deposit and withdraw virtually endless amounts of cash. The withdrawal limits, even when enforced, are as good as one can ask. We’re sure high-rollers won’t have any issues at this casino.
Reels Royale Casino Games
A major aspect of the casino's re-branding under the name of Reels Royale is the improved and expanded gaming library. Now, the casino is powered by market leaders such as NetEnt, IGT, WMS, iSoftBet, Real Time Gaming, Blueprint, and others. This translates to a wide array of cutting-edge slots and table games, rich in quality and quality to boot. Let's break them down by category.
At Reels Royale, slots are in the spotlight, as is usually the case. Players can browse through hundreds of titles boasting excellent payout potential and rich aesthetical effects. Barcrest's Rainbow Riches, WMS' Raging Rhino, NetEnt's Starburst, Jumanji and Gonzo's Quest - these are but a few examples of what awaits.
You're also encouraged to browse Reels Royale's exclusive slots for a taste of something unique. Starry Night, African Diamond and Mystical Tarot are a few we can recommend.
Pyramid: Quest for Immortality, Cleopatra Gold, Blood Suckers, Halloween Jack and Book of Merlin are a few other community-favourites available at Reels Royale casino. Though we'll leave the rest of the exploring to you, you can rest assured there is plenty to uncover.
The casino has made sure to cover the needs of jackpot players as well, as there are over 30 titles to choose from. Not all of them are progressives, but that's not to say they can't fill your pockets with a single spin.
Still, the network progressives are the main highlights at Reels Royal Casino. Namely, NetEnt's Divine Fortune and IGT's Mega Jackpots series including Cleopatra, Siberian Storm and Golden Goddess - to name a few. These games often boast multi-million prizes, so be sure to check them out.
Unfortunately, NetEnt's Mega Fortune is not on the menu at Reels Royal Casino. What's more, Microgaming's absence is most felt in this area as well, as Mega Moolah would've been a great addition to entice prospective players.
The table game selection goes to show that no corners have been cut in designing the casino's gaming library. There's about a dozen choices when it comes to most of the big hits: Roulette, Blackjack, Poker and Baccarat.
There are 5 Blackjack variants in total, including Reels Royale's very own exclusive version. Baccarat is available in a few variants as well, which includes Punto Banco and Big Win Baccarat. Roulette is available in European, French and American, as well as a few other variations such as Key Bet, 3D and VIP.
Reels Royale Casino poker players get some love through tables of Mississippi Stud, Casino Hold'em, Three Card Poker and Ultimate Texas Hold'em. There's also a number of Video Poker titles on the menu, including classics such as Jacks or Better, Deuces Wild, Double Bonus Poker, and others.
The gaming selection is rounded off with two Instant Win titles: Rainbow Riches Leapin' Leprechauns and Firefly.
- Video Poker
- Jackpot Slots
- Table Games
- Live Dealer Blackjack
- Live Dealer Roulette
- Live Dealer Baccarat
Reels Royale Mobile – Native Apps on The Menu
Mobile support is essential in today’s market, and Reels Royale goes above expectations with their mobile casino. Players will be able to browse through 300+ mobile games on their smartphones and tablets.
Both iOS and Android are supported, with downloadable native apps. Alternatively, you can access the casino through a web browser. The site performs as well as you’d expect: smooth gameplay, seamless navigation and excellent design.
The gaming selection sits at the centre, letting you browse through all the usual categories found on the desktop site. Pop open the menu to your right, and you will get easy access to your account-related menus, bonuses, limits, customer support, and so forth.
Read below for instructions on how to download the Reels Royale mobile apps.
How to download Reels Royale Android App
- Open up Google Play Store
- Type in “Reels Royale” in the search box
- Click on “Reels Royale”
- Tap the download button
- You will be good to go in less than a minute!
How to download Reels Royale iPhone app
- Open up Apple’s App Store
- Search for “Reels Royale – Games & Slots” within the store
- Click the download button on your iPhone or iPad
- Wait for the installation to finish and play
Reels Royale Live Casino
Reels Royale’s live casino combines the best of both worlds: NetEnt and Evolution Gaming. In most cases, Evolution alone is enough, as they’ve set the bar at a very high level. Though, NetEnt comes very close. When we put the two together it’s safe to say we have the best live casino one can hope for.
Players will be able to browse through top-quality, luxurious tables of Blackjack, Roulette, Baccarat, Poker and a number of unique tables you’re unlikely to meet outside of online casinos.
NetEnt’s Blitz Blackjack, Roulette and VIP Blackjack for high rollers are our personal recommendations. Evolution’s Infinite Blackjack, Immersive Roulette, Lightning Dice and Texas Hold’em Bonus are some standouts as well. Though, for a taste of something unique we recommend you try out Deal or No Deal and Monopoly Live.
We’ll leave the rest of the exploration to you. No matter where you turn, seats are open 24/7, and the friendly presenters will do their utmost you have a good time.
Does Reels Royale Have A VIP Club?
Reels Royale Casino does not run a VIP club for the time being. The casino compensates for the lack of a regular reward structure in the form of a VIP club through regular ongoing promotions. These promos entail deposit matches and bonus spins. You can anticipate them at random times, so it’s best to stay subscribed to the Reels Royale newsletter. Though, you’re certain to run into some promos during certain holidays throughout the year.
What’s more, the casino rewards competing frequent players through its leaderboard system. If you like playing slots, then it might be just the thing for you.
Reels Royale Customer Support - At Your Disposal 24/7
We can't stress enough how much we appreciate that Reels Royale's support team is available 24/7. Nowadays, many of the best online casinos have somewhat limited working hours, so having support at your disposal at literally any hour of the day is very welcoming.
The most efficient way of getting in touch is via Reels Royale Casino Live Chat, readily accessible via the "Live CHAT" button on the center bottom of the website. Click on the button, enter your name, email and alias and you'll be greeted by an agent within a few minutes at worst. Besides the great response times, we like the support agents' eagerness to help and general friendly attitude.
Reels Royale Casino UK players can also benefit from a more hands-on approach through a UK phone number. There's also email as an option, but we can't say we felt the need to use it given the efficiency of 24/7 Live Chat. Players are also encouraged to browse through the FAQ section. It doesn't have a search function, but all the available questions and answers are packed in a single page for easy access.
Reels Royale Casino Contact Details:
- Live Chat: 24/7
- Telephone: +44 (0) 808 196 0523
- Email: [email protected]
- FAQ Section: Available, No Search Function
Featured Markets: UK Takes Centre Stage
Reels Royale makes it pretty clear that they’re aiming their full efforts towards the UK player base. A quick look on their website can tell you everything you need to know.
The UK phone number and exclusive availability of PayPal to UK customers should be your biggest indicators. What’s more, players can use the British pound as their main account currency. Needless to say, there’s also the UKGC license, without which we wouldn’t even be reviewing this casino.
All in all, there’s nothing to say that players from other countries are unwelcomed at Reels Royale. In fact, many of them are. Though, it’s clear as day that UK customers are in the spotlight.
- United Kingdom
- South Korea
- Czech Republic
- Hong Kong
- Syrian Arab Republic
- North Korea
- Puerto Rico
- United Arab Emirates
- Aland Islands
- Burkina Faso
- Brunei Darussalam
- Bonaire, Saint Eustatius and Saba
- Bouvet Island
- Central African Republic
- Cote d'Ivoire
- Cook Islands
- Cape Verde
- Heard Island and McDonald Islands
- British Indian Ocean Territory
- Lao People's Democratic Republic
- Sri Lanka
- Libyan Arab Jamahiriya
- Marshall Islands
- Papua New Guinea
- Palestinian Territory
- Saudi Arabia
- Solomon Islands
- Sierra Leone
- South Sudan
- Sao Tome and Principe
- Sint Maarten
- Trinidad and Tobago
- Tanzania, United Republic of
- United States Minor Outlying Islands
- Holy See (Vatican City State)
- Virgin Islands, U.S.
- South Africa
Reels Royale Casino Verdict: A Successful Rebirth
Reels Royale is not the first casino to undergo a rebranding, and we dare say that the casino is already ahead of its predecessor. Obviously, that was the goal of the operators, and they’ve done a fantastic job at attaining it.
A top-notch gaming selection, 24/7 live chat, varied payment method selection, numerous bonuses and promotions – our Reels Royale review went through everything, and there’s not much more we can ask for. Whether you’re in the UK or any other accepted jurisdiction, you’re guaranteed to have a good time here.
FAQ Reels Royale Casino Review
- ❓What is Reels Royale?
Reels Royale is a complete redesign and rebranding of Winstar casino. Launched under a new name, Reels Royale has gathered their forces to focus on the UK market. The casino is powered by a number of leading software providers. It also features a wide selection of payment options, as well as a valuable sign-up offer for new registering players.
- 📱Can I download a Reels Royale mobile app?
Yes, you can. The casino has native apps for Android and iPhone/iPad devices. The apps can be downloaded from your device’s respective app store. The mobile casino can also be accessed directly via web browsers. Players can enjoy a mobile gaming library consisting of 300+ titles, and a number of features mirrored from the desktop site.
- ☎️How can I contact Reels Royale casino?
Reels Royale Casino is available 24/7 – 7 days of the week via live chat. The chat button is readily accessible on the casino’s website, both on desktop and mobile as well. Players can also get in touch via a UK phone number, as well as email.