Playluck Casino Review

by casinocountdown.com™
Players from USA are not allowed in this casino
Last Update

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Playluck Casino is a user-friendly casino platform featuring a nice mix of quality games and incentives to keep players engaged. 

Existing players will be treated with loyalty benefits and rewards, whereas newcomers can enjoy exclusive welcome bonuses combined with free spins on various slots.

This Playluck Casino review will uncover its best qualities regarding payment methods, security measures, and customer support.

Playluck Exclusive Bonuses for New Players

Depending on the country you’re joining from, you’ll be eligible to claim one of our Playluck Casino region-targeted exclusive welcome offers split into four separate deposits.

The welcome bonus requires four consecutive deposits to be made in 4 days, but our exclusive offer provides much better value than the regular sign-up bonus at the casino.

You won’t be required to enter any Playluck Casino bonus codes to qualify, but you will need to claim the offer directly via our link on Casinocountdown.

Exclusive UK Welcome Bonus

Players from the UK that make several deposits can expect up to four separate bonuses with a £100 deposit match combined with 150 free spins. This is a nice value in UK market standards, considering the usual welcome deals offered to players in this region.

Deposit Welcome Bonus Bonus Spins
#1 50% - £50 50 (Starburst)
#2 N/A 30 (Book of Dead)
#3 N/A 30 (Fire Joker)
#4 50% - £50 40 (Gonzo’s Quest)
18+, Welcome Bonus: New Players only. Min Deposit: £20. Max bonus £100. Offer valid 72h. Wagering requirements 35x bonus amount. Welcome package split over 4 deposits. Full T&C apply. BeGambleAware. Gambling can be addictive, please play responsibly.

It should be noted that some deposits require a high minimum deposit, especially the 2nd and 3rd deposit bonus, which might not be worthwhile for most players, as 30 FS don’t amount to the £20 deposit requirement, but keep in mind that the bonus has favourable wagering requirements.

Exclusive Sign-Up Bonus for Other Regions

Any new players from the rest of the world that sign up at Playluck Casino can look forward to a more generous welcome bonus. Players from Canada and New Zealand can claim up to $800 in bonus money combined with 100 free spins on top, while South African players can get the same value in their own currency.

CA, NZ, SA Welcome Bonus Bonus Spins
#1 100% - €/$200 or R,3200 20 (Starburst)
#2 50% - €/$200 or R1,600 30 (Starburst)
#3 50% - €/$200 or R1,600 30 (Book of Dead)
#4 100% - €/$200 or R1,600 20 (Aloha! Cluster Plays)
18+, New Players Only. Min Deposit: $20 or R320. Max bonus $800 or R8,000. Offer valid 72h. Wagering requirements 35x bonus amount. Welcome package split over 4 deposits. Full T&C apply. BeGambleAware. Gambling can be addictive, please play responsibly.

We have to say that this welcome bonus package presents good value across the board since the match percentage lowers only on your second deposit and third deposit, but a decent amount of free spins backs it.

Bonus Terms

  • Wagering Requirements: 35x bonus amount
  • Free Spins WR: 35x winnings amount
  • Min Deposit: €/$/£20 or R320
  • Offer valid: 72h
  • Expiry Date: 21 Days
  • Max Bet Limit: €/$/£4 (or 15% of the deposited amount)
  • Skrill and Neteller Max Bet Limit: €/$/£2.5
  • Game Contributions: Slots (100%), NetEnt Slots (50%), Magic Spinner (10%), Video Poker, Roulette, Quick Play, Hi-Lo, Baccarat & 3 Card Poker (0%)*
    *Please refer to the Bonus T&Cs for the full list of wagering restrictions and excluded games.

The bonus terms are equally the same for all regions. The wagering requirement of 35 times is considered a low wagering requirement. Moreover, the max bet limit slightly below the market averages as well.

Other than that, you'll have 21 days to meet the wagering target, which makes this bonus offer even more attractive.

Also, players should be aware of the lower bet limit on Skrill and Neteller, but deposits via other e-wallets are still applicable without restrictions. E-wallets are usually ineligible when claiming welcome bonuses at online casinos in the UK.

Promotions for Existing Casino Players

Once you gain the regular player status at Playluck Casino, you’ll have lots to look forward to. You can expect plenty of decent deals in the shape of free spins, bonus cash and other additional prizes.

Playluck Casino also has a generous Loyalty program split into several tiers that offer many special benefits, such as free play bonuses and express cashouts. 

There are regular weekly tournaments held on slots from various game providers, which boast a prize pool of up to several thousand. Typically, participation is free for all players.

Most of the promotions that are running are recurring, but some are seasonal. This is why we can’t provide any specific details. However, you can find all available promotions listed on the casino’s Promotions page.

We advise you to subscribe to the casino’s newsletter during sign-up to receive tailored offers by email or by SMS and stay updated with the latest promos.

Is Playluck Casino Trustworthy?

Playluck Casino is part of Aspire Global Limited, a well-known name in the industry standing behind several successful online casino brands.

The casino site is licensed and regulated by the MGA (MGA/CRP/148/2007) for players outside the UK, while a UK Gambling Commission (Ref. No. 39483) license allows Playluck to offer its services to UK players too.

To protect players sensitive data and payment details the site uses 256-bit SSL encryption technology to ensure that all transferred information is fully protected.

Moreover, the site is powered by leading gaming providers with 100% legitimate portfolios, such as NetEnt, so players should rest assured that every roll of dice is truly random.

Responsible Gaming

The responsible gaming section has plenty of useful advice on gambling, including links to third-party organizations for support and assistance such as Gambling Therapy and Gamblers Anonymous.

Playluck Casino also features several handy self-control tools at your disposal:

  • Deposit Limit
  • Cool-Off Period
  • Self-Exclusion
  • Reality Check
  • Session Limit

Using these tools, you can have complete control over gaming sessions at the casino site. A nice addition to these tools would’ve been the wagering and loss limits, which we have seen featured at other sister casinos.

Payment Option, Withdrawal Times & Limits

As of 14th April 2020, players from the UK are no longer allowed to make credit card transactions at online casinos

There are over 15+ payment options available at Playluck Casino, including e-wallets, credit and debit cards, bank transfers and prepaid cards.

Since players from the UK are in focus, they will have access to PayPal, Skrill and Neteller.

All of the other listed payment methods cater to multiple markets worldwide, including Canada, New Zealand and South Africa. Players coming from Canada will be able to deposit using Interac, while NZ players will have access to Paysafecard, MuchBetter and ecoPayz.

There are also multiple currencies to choose from, such as GBP/CAD/NZD/ZAR, including ones for their other targeted regions.

Playluck Casino Withdrawal Times

Payment method Withdrawal Time
VISA 0-6 Days
Mastercard 2-6 Days
Bank Transfer 2-7 Days
Trustly 0-4 Days
Skrill 0-2 Days
Neteller 0-2 Days
PayPal 0-2 Days
ecoPayz 0-4 Days
MuchBetter 0-2 Days
Rapid Transfer 0-4 Days
AstroPay 1-3 Days

*Withdrawal time frames can be prolonged due to player verification procedures, which can take up to 5 business days.

Note that you must make at least one deposit in order to cash out at Playluck Casino. Other than that, the casino doesn’t charge any fees on deposits and withdrawals.

Global Transaction Limits

  • Min Deposit: £/€/$10
  • Max Deposit: N/A
  • Min Withdrawal: £/€/$10
  • Max Withdrawal: £/€/$7,000 per month (doesn’t apply to VIP Platinum members)

All of the offered limits are suitable for casual casino players. On the other hand, high-rollers will surely mind the low maximum withdrawal limit, as they have to settle with the £/€/$7,000 limit per month until they reach the VIP Platinum member status.

Deposit Options

  • Bank Wire Bank Wire
  • CashtoCode CashtoCode
  • ecoPayz ecoPayz
  • EPS EPS
  • Euteller Euteller
  • Giropay Giropay
  • Interac Interac
  • Klarna Klarna
  • MasterCard MasterCard
  • MuchBetter MuchBetter
  • Neteller Neteller
  • Paypal Paypal
  • Paysafecard Paysafecard
  • Rapid Transfer Rapid Transfer
  • Skrill - Moneybookers Skrill - Moneybookers
  • Skrill 1-Tap Skrill 1-Tap
  • Trustly Trustly
  • Visa Visa

Withdrawal Options

  • AstroPay AstroPay
  • Bank Wire Bank Wire
  • ecoPayz ecoPayz
  • MasterCard MasterCard
  • MuchBetter MuchBetter
  • Neteller Neteller
  • Paypal Paypal
  • Rapid Transfer Rapid Transfer
  • Skrill - Moneybookers Skrill - Moneybookers
  • Skrill 1-Tap Skrill 1-Tap
  • Trustly Trustly
  • Visa Visa

Accepted Currencies

  • CAD - $
  • EUR - €
  • GBP - £
  • NZD - $
  • USD - $
  • ZAR - R

Playluck Casino Games - More Than 950 Titles

Several market-leading providers, including NetEntPlay ‘N GoPragmatic Play supply the gaming selection at Playluck Casino. They are all known for quality titles and exciting features, and they keep coming with new titles.

Games are divided by game category, but you cannot filter games by features, which is a slight shortcoming. There is also a search bar that lets you search for game name only, making Playluck a destination for experienced casino players.

Nevertheless, players can try out each game using the play for fun option without risking any real money, which is a great addition for novice players.

Slots & Jackpots

With more than 800 slots to choose from, slot players are bound to have a great time at Playluck Casino. It is the home to many classic three-reel slots, including popular video slots like Starburst, Twin Spin and Book of Dead.

Megaways slots are also included, and players can try around 20 Megaways slot titles such as Aztec Gold Megaways, Valetta Megaways, and The Dog House Megaways, including the mega-hit Bonanza.

The jackpot selection features only a few titles. In fact, the only one we could single out is NetEnt’s Divine Fortune. However, since this is a new casino, we expect many more life-changing jackpot titles, such as Mega Moolah.

The game offer is constantly refreshed, and you can find all newly released titles in the New Games section inside the lobby.

Table Games

Table game fans can expect a limited range of table games that features several roulette, blackjack and video poker table games.

Roulette can be played in language variants such as European Roulette and American Roulette and other variants such as Sapphire Roulette.

One of the highest paying blackjack tables, Vegas Single Deck, is also available, including other types such as Classic Blackjack and Vegas Strip Blackjack are also on offer. 

However, only one video poker title is available - Jacks or Better, while poker and baccarat tables are not included in table games selection.

On top of all these games, there are several scratch cards such as Hit the Bank and Slapshot! that are worth the try.

Casino Games

  • Baccarat
  • Blackjack
  • Live Dealer Baccarat
  • Live Dealer Blackjack
  • Live Dealer Roulette
  • Poker
  • Progressive Slots
  • Roulette
  • Scratch Cards
  • Slots
  • Table Games
  • Video Poker

Playluck Mobile Casino

The casino’s mobile version can be accessed through a web browser on any iOS and Android devices, as native mobile apps are not available at the moment. 

Overall, the performance was excellent, and you can quickly find your way around the friendly user interface and enjoy a gaming experience without interruptions.

The game filters are identical to desktop ones. As we already mentioned, the lack of an advanced filtering system might prove difficult for some mobile players.

However, all essential features a few taps away, as the live chat support button is always present, and the cashier and account settings can be reached through the pop-up menu on the top left.

Playluck Live Casino Lobby - By Evolution

The live casino selection is 100+ title rich. It is powered by Evolution Gaming, which has been delivering cutting-edge live casino products for some time, jam-packed with unique and engaging bet features.

You can try several Roulette tables, including hit-favourites among live casino fans such as Lightning Roulette and Immersive Roulette.

Live poker table game enthusiasts can try Ultimate Texas Hold'em Poker alongside Caribbean Stud Poker and Three Card Poker.

While Blackjack is available in the Free Bet Blackjack and Blackjack Party table varieties, including Classic Blackjack tables.

Game Show tables are also included. Titles such as Crazy Time, Dream Catcher, MONOPOLY Live are all in there.

There are plenty of VIP tables for players going for higher stakes, but casual players will enjoy many low-limit table choices too.

Playluck VIP & Loyalty Rewards

The VIP Program at Playluck Casino is open to all players from the moment they sign up at the casino. There are 6 tiers you can advance through.

Most ranks grant a provide bonus fast cashout and free play rewards, while the top 3 levels provide higher limits on cashouts and express withdrawal times.

You can rank up by collecting Reward points at a rate of 1 Point = €/$/£40 wager.

Tier Points Required
New Member -
Bronze 10
Silver 60
Golden 350
Platinum 1000
Premium Invitation Only
Prestige Invitation Only

Please note that all of the special gifts included in the Loyalty Program have an expiration time, and they have to be claimed within the provided timeframe. Also, players are only eligible for 1 bonus per day, so keep this in mind when you want to claim VIP bonuses on top of other bonuses at the casino.

Quality Customer Support

At Playluck Casino, you can reach out to the attentive customer support team via live chat or through the web form.

The live chat support is not open 24/7. Live chat agents operate from 08:00 to 00:00 AM (CET), 7 days a week. All agents are well-spoken and knowledgable, and they quickly and promptly replied to all queries.

Feel free to refer to the site’s FAQ section if your casino query is not urgent. It is very detailed and has plenty of information regarding verification, reward points and bonuses. You can also use the site’s contact web form, or you write them an email.

All in all, we can say that live chat is the best way of contact, even though they are not available 24/7. Unfortunately, Playluck Casino does have a telephone number.

Playluck Casino Contact Details:

  • Live Chat: Every Day (08:00-00:00 CET)
  • Telephone Support: N/A
  • Email: [email protected] / Web-from
  • FAQ Section: Categorized / Detailed

Featured Markets: UK, CA, NZ and SA

Playluck Casino targets several English and non-English speaking markets. From the English speaking ones, UK, Canada, New Zealand and even South Africa are in focus. However, players from several European countries are welcome too.

In light of this, the casino has incorporated several region-friendly payment options, such as Interac for Canadian players and Paysafecard for players from New Zealand.

On the other hand, UK players can use PayPal, among several other e-wallets such as Skrill, Neteller and ecoPayz. At the same time, South African customers take advantage of AstroPay card.

What’s more, the Playluck Casino has region-specific sign-up bonuses available for claiming in local currencies such as the Canada/New Zealand Dollar, British Pound and even South African Rand. 

Available Languages

  • English
  • Finnish
  • Norweigan

Main Countries

Excluded Countries

  • Afganistan
  • Aland Islands
  • Albania
  • Algeria
  • American Samoa
  • Andorra
  • Angola
  • Anguilla
  • Antarctica
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Australia
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bonaire, Saint Eustatius and Saba
  • Bosnia and Herzegovina
  • Botswana
  • Bouvet Island
  • Brazil
  • British Indian Ocean Territory
  • Brunei Darussalam
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • China
  • Christmas Island
  • Cocos (Keeling) Islands
  • Colombia
  • Comoros
  • Congo
  • Congo, The Democratic Republic of the
  • Cook Islands
  • Costa rica
  • Cote d'Ivoire
  • Croatia
  • Cuba
  • Curacao
  • Cyprus
  • Czech republic
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Falkland Islands (Malvinas)
  • Faroe Islands
  • Fiji
  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Gabon
  • Gambia
  • Georgia
  • Ghana
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guernsey
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Heard Island and McDonald Islands
  • Holy See (Vatican City State)
  • Honduras
  • Hong kong
  • Hungary
  • Iceland
  • Indonesia
  • Iran
  • Iraq
  • Isle of Man
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jersey
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Kuwait
  • Kyrgyzstan
  • Lao People's Democratic Republic
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libyan Arab Jamahiriya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • Macedonia
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Micronesia, Federated States of
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • Netherland Antilles
  • Netherlands
  • New Caledonia
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • North korea
  • Northern Mariana Islands
  • Oman
  • Pakistan
  • Palau
  • Palestinian Territory
  • Panama
  • Papua New Guinea
  • Paraguay
  • Philippines
  • Pitcairn
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Reunion
  • Romania
  • Russia
  • Rwanda
  • Saint Bartelemey
  • Saint Helena
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Martin
  • Saint Pierre and Miquelon
  • Saint Vincent and the Grenadines
  • Samoa
  • San Marino
  • Sao Tome and Principe
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Sint Maarten
  • Slovakia
  • Slovenia
  • Solomon Islands
  • Somalia
  • South Georgia and the South Sandwich Islands
  • South korea
  • South Sudan
  • Spain
  • Sri Lanka
  • Sudan
  • Suriname
  • Svalbard and Jan Mayen
  • Swaziland
  • Sweden
  • Switzerland
  • Syrian arab republic
  • Taiwan
  • Tajikistan
  • Tanzania, United Republic of
  • Thailand
  • Timor-Leste
  • Togo
  • Tokelau
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Turks and Caicos Islands
  • Tuvalu
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United States Minor Outlying Islands
  • Uruguay
  • USA
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Vietnam
  • Virgin Islands, British
  • Virgin Islands, U.S.
  • Wallis and Futuna
  • Western Sahara
  • Yemen
  • Zambia
  • Zimbabwe

Playluck Casino Verdict: Newcomer With Big Plans

As this Playluck Casino review shows, this new casino addition really boasts all features that Aspire Global casinos truly stands for, an exciting casino platform with a quality game selection.

The payment method range is also excellent, and geo-specific banking options will go a long way to accommodating customers from its targeted markets. 

As a long-term member, you can look forward to many weekly promotions and loyalty perks and rewards. In case you run in trouble, you also always resort to several support channels, including live chat.

In summary, Playluck Casino earns our full recommendation. Just make sure to take advantage of your exclusive welcome bonus if you join!

Pros

  • Open VIP Program
  • Variety of Payment Options
  • Friendly Customer Support
  • Quality Game Selection
  • Frequent Promotions

Cons

  • Lack of Gaming Filters
  • No Phone Number
  • Live Chat Not 24/7
  • Low Number of Poker Table Games

FAQs

Is Playluck Casino legit?

Playluck Casino is owned by Aspire Global Limited, a well-known name in the industry, operating under MGA and UKGC licenses. Licenses from these regulatory authorities are a necessity in the UK and non-UK markets. Meaning that the casino operates under strict operational procedures.

How long do PlayLuck Casino withdrawals take?

The average withdrawal time is around 2 days. After passing the KYC check at the casino, the withdrawal times differ depending on your preferred payment method. As usual, e-wallet cashouts are the fastest, whereas credit/debit cards, including wire transfers, can take up to 6 business days.

How do I contact Playluck Casino?

You can reach out to the support team via live chattelephone and email. The most effective way of contacting the casino is through live chat, even though it is not open 24/7. Nonetheless, the detailed FAQ section will provide you with lots of useful information, and you can try using email support too.

Is there a Playluck Casino no deposit bonus?

At the time being, Playluck Casino does not offer a no deposit bonus. However, you can take advantage of the exclusive region-specific welcome bonuses. All welcome offers provide excellent bang for your buck and are tied to player-friendly bonus terms.

Summary Table

Playluck Casino Review Overview
Playluck Casino AVG
Rating: 4.3 3.9
Number of Bonuses: 3 1.1
Number of Withdrawal Options: 12 7.7
Number of Deposit Options: 18 13.2
Number of Currencies: 6 6.0
Number of Languages: 3 4.8
Number of Casino Games: 12 11.2
Mobile: Yes
Live Casino: Yes
Number of Excluded Countries: 237 113.3
Licence Score: 5 3.1
Number of Software Providers: 59 12.3
Popular Slots Covered: 72.8 % 34.8 %

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