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PlayFrank Casino Review

3/5 star-full-icon star-full-icon star-full-icon star-empty-icon star-empty-icon
Written By Kay Jones

PlayFrank has an impressive range of 1600+ slots plus exciting table games and a live casino making it a great all-rounder for players.
In this Playfrank review discover all about bonuses and how valuable they are, payments, support, game selection and more.

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Welcome bonus - UK 100% up to £100 + 50 Spins
Claim Bonus
New players only. Min deposit £20. Bonuses to a max of £100 + 50 bonus spins. Wagering bonus 35x. Wagering bonus spins 35x. The winnings must be wagered within 21 days. Bonus T&Cs apply. #ad
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kay jones
Kay Jones
Our Expert

The first thing we noticed about PlayFrank is how well organised it is. Having game filters made finding our favourite slot easy and everything is very well sign-posted. Overall, it was a great experience testing this site.

PlayFrank Casino Casino Review screenshot Trust badge

PlayFrank Casino - Deposit Bonus up to €/$300 + 200 Free Spins

PlayFrank’s welcome package varies according to region. For players from the UK it's a simple first deposit bonus up to £100 plus bonus spins. For the rest of the world, it includes €/$300 in bonuses on your first 3 deposits. With these deposit bonuses, you can enjoy and explore the world of PlayFrank. Besides the $/€300 you will also receive valuable free spins adding up to 200 Free Spins in total! We would definitely say that this is a favourable welcome package that players must consider. 

Welcome Bonus Bonus Spins
Deposit Bonus #1 - UK 100% up to £100 50 Free Spins
New players only. Min deposit £20. Bonuses to a max of £100 + 50 bonus spins. Wagering bonus 35x. Wagering bonus spins 35x. The winnings must be wagered within 21 days. Bonus T&Cs apply.
Deposit Bonus #1 - RoW 100% up to €/$100 50 Free Spins
Deposit Bonus #2 - RoW 50% up to €/$200 50 Free Spins
Deposit Bonus #3 - RoW N/A 100 Free Spins
18+ New customers only - T&C’s Apply - Gamble Responsibly

PlayFrank Casino Deposit Bonus Terms and Conditions

  • The minimum deposit is €/$/£20
  • Bonus Wagering Requirement: x35
  • Free Spins Wagering Requirement: x35
  • Free Spins valid on Book of OZ
  • The wagering requirement must be met in full within 7 days of the Bonus being credited to your Bonus Balance
  • The max bet that can be placed is €/$5 or currency equivalent
  • Game Contributions: Video Slots (100%) *, Classic Slots (50%), Table Games (0%), Live Casino Games (0%), Video Poker (0%), Other Games (0%)
  • 18+ New Customers Only T&C’s Apply – Gamble Responsibly

*The following Video Slots will be excluded from playing with Bonus balance: Zombie Hoard, Frozen Inferno, High Society, The Wishmaster, Big Bad Wolf, Dead or Alive, Kings of Chicago, Devil's Delight™,Champion of the Track, Robin Hood, Tower Quest, Scrooge, Castle Builder, Castle Builder II, Tomb Raider Secret of the Sword, Beautiful Bones, Cool Buck, Stardust, Peek-a-Boo, Untamed Crowned Eagle, Untamed Bengal Tiger, Untamed Giant Panda, Untamed Wolf Pack, Forsaken Kingdom, Dragon’s Myth, Berryburst MAX. All Booming games. All Betsoft games. All Jackpot games. All Roulette Games. All Virtual Sports Games are excluded. 

Overall, we were quite pleased with the welcome bonus offered by PlayFrank casino. Even though we feel that the x35 wagering requirement is a little on the high side, the large amount of free spins you receive does make up for this pretty well. It’s unfortunate that the free spins are only valid on 1 game, however, there are various options to use the bonus on, so we can’t complain much here. If you're looking for your next online casino experience or even just want to enjoy killing some time, set up your PlayFrank account and take advantage of their inviting deposit and free spins welcome offer!

Deposit Bonus

  • slots-icon Over 1800 games
  • software-icon Great filters
  • countries-icon Different currencies available
Welcome bonus - UK 100% up to £100 + 50 Spins
New players only. Min deposit £20. Bonuses to a max of £100 + 50 bonus spins. Wagering bonus 35x. Wagering bonus spins 35x. The winnings must be wagered within 21 days. Bonus T&Cs apply. #ad
Bonus Details
Welcome Bonus: 100% up to £100 + 50 Bonus Spins ● 18+, New players only. ● UK only. ● Min deposit: £20. ● Players must wager the bonus amount 35x. ● Winnings must be wagered in 21 days. ● Bonus T&Cs apply. Wagering Requirements Slots - 35 x Bonus #ad
Payment methods
visa mastercard giropay interac maestro sofort
United Kingdom, Malta
kay jones Reviewed by Kay

PlayFrank Current Casino Promotions

Visit PlayFrank’s promotions section to find all of the latest bonus deals and upcoming offers. Unfortunately, at the time of writing, there aren’t many PlayFrank promotions on display. In fact, we could only come across the free spins give away for players next deposit. Though they do provide PlayFrank daily challenges to keep you on your toes any day of the week! These challenges vary from having to hit a certain number of big wins or bonus rounds, or even just wagering a certain amount of times on a specific game. Keep an eye on their promotional dashboard to check out the new adventures each day, featuring different games and challenges to get your free spins reward.

Is PlayFrank Legit?

PlayFrank has also won the trust of the community by encrypting its site with SSL, following a strict privacy and cookie policy. They also have a UKGC and an MGA licence. Very clear and concise FAQS and player protection pages are also a plus. However, we were disappointed when it came to the unorganized structure of their terms and conditions, as well as finding no information on their random number generators. Though they do have various filtering systems in place to regulate U18 gambling and due diligence KYC verification documents. We were also very impressed by PlayFranks commitment to responsible gambling. When creating an account, a responsible gambling page pops up to ask if you’d like to set a deposit limit. They also provide various financial restrictions, gambling organizational links and self-exclusion options for players to enjoy their site while maintaining control.

PlayFrank Casino Payment Options and Withdrawal Limits

Getting your money in and out of the casino isn’t a struggle or an obstacle with PlayFrank, as they have user-friendly pages for a swift deposit or withdrawal. Unfortunately, there isn’t a large selection of payment methods at PlayFrank, though they do offer the major suppliers such as credit card, Skrill, Neteller, and Ecopayz. On the bright side, PlayFrank doesn’t charge any fees for any transaction, though it is good to note that they have a minimum deposit of $/€/£20 for any payment method chosen.

PlayFrank Casino Withdrawal Limits

Payment Method

Withdrawal Time 

Credit Card

1-5 working days


1-5 working days


1-2 Days


1-2 Days


1-2 Days

Paysafe Card


  • Monthly Withdrawal Limit: €/$/£25,000
  • Weekly withdrawal limit: €/$/£10,000
  • Jackpot wins are paid out in full

PlayFrank Casino has a speedy withdrawal time, as they only take a maximum of 24 hours to process your withdrawal internally, and once it’s been processed, you’ll receive an email notification letting you know it’s gone through. Even though they do have a few withdrawal limits in place, we were happy to see such a swift and fast approach when it comes to payments.

Accepted Currencies
  • USD - $
  • EUR - €
  • ZAR - R
  • CAD - $
  • GBP - £
  • NOK - kr
  • INR - ₹

PlayFrank Casino Games

At PlayFrank players can join in a variety of games, all designed by over 30 reputable casino software providers. Some of which include NetEnt, IGT, GreenTube, Nyx, Yggdrasil, and Evolution Gaming, who provide the best and most popular casino games, suiting both low and high rollers alike!

When browsing through their casino lobby, you are able to select the type of games you’d like to see such as Slots, Classic Slots, Table Games, Live Casino, Jackpot, or all games. You can then extend your search by using the search bar or filtering tool. We were super happy to see we could filter our game selection, as this allowed us to select the game provider, theme, such as Fairytales or Animals, and feature. The filter feature sets PlayFranks casino apart because it allows you to choose what type of variance you’d prefer. Players can also go a step further by sorting the games via popularity, name, newest additions or A-Z. We tried out Pixies Vs Pirates, Hot 4 Cash, Mayan Wild Mystery and Donuts, all of which were super enjoyable and worked perfectly on our desktop. Unfortunately, we were let down as there weren’t any Thumbnails showing bet limits, bonus rounds, or anything of this sort. Though overall, we were happy to see such a variety of games provided by industry-leading gaming providers.

Available Games
  • Keno
  • Blackjack
  • Video Poker
  • Slots
  • Jackpot Slots
  • Table Games
  • Scratch Cards
  • Roulette
  • Craps
  • Baccarat
  • Live Dealer Blackjack
  • Live Dealer Roulette
  • Live Dealer Baccarat
  • Bingo

PlayFrank Mobile App – 1895 Games Available!

If you prefer to play when you’re on the move and want to spend some time playing your favourite game, PlayFrank is the place to go, as they still offer all 1895 games on mobile. Even if they don’t have an official mobile application, their powerful mobile-friendly web app will serve you well. We’ve tested their mobile version out and couldn’t find any discrepancies. We tested out Twin Spin, Lucky Clover, as well as Benny the Panda, each game delivered high results as expected, providing smooth and steady visuals too. All in all, PlayFrank’s mobile features are identical to those on desktop, thereby promising players a swift and user-friendly experience. We definitely have no complaints here.

playfrank casino screenshot app

PlayFrank Live Casino

We really liked PlayFranks Live Casino as it offers everything, we imagine one would want to play on the go and includes filter options and bet limit information. We loved that they had thumbnails, showing the live game minimum and maximum bet limits, as well as a player icon so you could see how many players were in each room. You may play on both mobile and desktop, so it shouldn't be hard to find a game that matches your style, though it is good to note that not all live casino providers are available on mobile. Nonetheless, they only have three gaming providers for their Live Casino section, Netent, Evolution Gaming, and Ezugi, but they make up for it by having a variety of exciting games to try out! We tried Dragonara Roulette, Dream Catcher, Blackjack White 2, and Baccarat B and had no issues with the interface; in fact, we quite enjoyed them. You will definitely have no problem finding entertaining games on their Blackjack, Roulette, and Baccarat section for hours of play.

PlayFrank Casino Loyalty Rewards

Choose the right track for you! PlayFrank gives out various rewards to loyal and active players. These rewards get better over time as they have a progression-based track reward system in place on how much you wager on their games. It’s nice to know that PlayFrank doesn’t take how much you deposit into consideration for this. All players start at the Base Track, though after a few levels you’d need to choose a specialized track so PlayFrank can offer you a customized experience. Those who then opt for the Spins Track will be offered various free spins benefits. While, those who opt for the Bonus Track will be offered more bonus related rewards, such as deposit or enhanced bonuses. These rewards are just the icing on the cake, as an active player you may still get to benefit from any ongoing bonus promotions mentioned earlier.

PlayFrank Casino Customer Service Open 7 days a Week!

The only two ways you can contact PlayFrank Casino is through Live Chat or via E-mail, as unfortunately, they do not provide any form of phone support. Though we’re happy to add that their Live chat is available Monday to Sunday from 9.00 Am to 1.00 Am. As usual, we tested out their customer support and got a response within a few minutes by a friendly and experienced customer service representative. Needless to say, we were pleased with our customer service experience and would recommend the PlayFrank support team to those in need of any assistance.

PlayFrank Casino Customer Support Contact Details

  • PlayFrank Casino Email: [email protected]
  • Phone Support: N/A
  • Live Chat: Yes (9 Am - 1 Am/7 days a week)
  • FAQs: Yes

PlayFrank Casino – Play in Your Own Currency!

It’s clear that PlayFrank wants to suit the needs of players from all over the world. Their website is offered in different versions for different locations, such as the UK, Canada, Europe, India, New Zealand and Germany. They even go a step further by providing a variety of currencies such as Canadian Dollar, Indian Rupee, South African Rand, British Pound and Euro, which we were very happy to see. We would suggest that international players keep an eye out when it comes to specific promotions as bonus and deposit amounts may differ when it comes to different currencies.

Available Languages
  • English
Main Countries
  • Canada
  • India
  • New Zealand
Excluded Countries
  • USA
  • Ireland
  • Australia
  • Portugal
  • Netherlands

We’re being Frank when we say Join Now!

PlayFrank is one of those online casinos which are fully confident in what they offer, and we seem to agree. Everything from their loyalty rewards, to the game library on their mobile version, is engineered with players’ needs and wants in mind. On a fundamental level, PlayFrank Casino seems like a modest casino. However, we’re sure our PlayFrank casino review has shown you otherwise. Don’t wait, join now! Claim the welcome package and start exploring all the games PlayFrank have to offer!

FAQ PlayFrank Casino Casino Review

Does PlayFrank have a Mobile App? chevron-down-icon

At the time of writing, no PlayFrank does not have a mobile app. The mobile site is nearly identical to that of desktops, meaning you can PlayFranks casino whenever you’d like.

Is PlayFrank a safe and reliable online casino? chevron-down-icon

It most definitely is. It has won the hearts and minds of the general online gaming community. However, they don't get complacent. Instead, they continuously upgrade their game collection and adapt their bonuses to meet the needs and wants of their loyal players.

What are the withdrawal times at PlayFrank Casino? chevron-down-icon

The withdrawal times are rather fast at PlayFrank casino, as they only have a 24-hour processing time. The timeframe varies depending on which payment method you choose, though generally, it could be anytime between 1-5 days.

100% up to £100 + 50 Spins
Claim Bonus
New players only. Min deposit £20. Bonuses to a max of £100 + 50 bonus spins. Wagering bonus 35x. Wagering bonus spins 35x. The winnings must be wagered within 21 days. Bonus T&Cs apply. #ad