Novibet Casino Review

by casinocountdown.com™
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It is the go-to UK casino for slot players. Novibet takes this title home because of its casino game offer and outstanding promotions. The name has “bet” in there, but the casino is what caught our attention. To make your start better, we have an exclusive bonus, which you will learn more about in our Novibet Casino review.

The bonus is just one part of the reviewing process. We will talk about payment options, game offer, customer support and loyalty rewards.

Novibet Casino Welcome Offer

The bonus we’re offering is slightly dinofferent from the standard Novibet Casino bonus for new customers. Besides up to £150 in bonus money and the 15 spins on Book of Dead, which is the standard offer, with us you get extra 20 spins on Hotline slot.

If you already had your mind set on Novibet, claiming this bonus is highly recommended, instead of the standard one.

Exclusive Bonus Free Spins
Deposit #1 100% - £150 15 FS + 20 FS (Book of dead and Hotline)
18+ | KYC verified | New UK customers only | Min deposit £10 | Deposit a maximum of £150 to receive 100% bonus | Min 35x wagering (on deposit + bonus) on selected games | Live casino games are excluded from this offer | Game restrictions apply | Neteller and Skrill payment methods are excluded from this offer | Valid for 30 days | T&Cs apply |

The Book of Dead slot free spins are worth £0.10 each, whereas the Hotline are valued at £0.15 each.

Bonus Terms

  • Minimum qualifying deposit £10
  • 35 free spins awarded upon successful deposit
  • Wagering requirement: 35x deposit + bonus
  • Time to complete WR: 30 days
  • 18+, new customers only

The wagering requirement is on the high end, requiring players to wager both the deposit and the bonus amount 35 times. The rest of the bonus terms are what we considered standard and are within acceptable criteria.

A note worth taking is that as you progress through with the WR, 50% of your bets are contributing to the deposit part, and the other 50% to the bonus part. This allows you to withdraw slightly earlier, before the WR is completed.

Other Novibet Casino Promotions

Novibet Casino is the go-to operator for players who like their bonuses. There’s a unique bonus offer every single day. Besides the unique promotions, ranging from Lucky Wheel(s), Cash Prizes and Bonus Spins, there’s also a loyalty programme they boast. More about that later.

The tournaments are another thing worth considering, especially if you’re into slots. There’s a clear schedule available in the Tournaments tab, which you can find next to promotions. You can plan ahead for these competitions.

In our opinion, the best part is that Novibet is transparent with all the details. You know what you’re getting yourself into.

Compared to other online casinos, Novibet ends up being 10 times more generous than the average UK online casino.

Is Novibet Casino Safe?

Novibet hold a UKGC license (No: 039440-R-319360-025) since 2014. Their consistently positive record puts them ahead of top brands that are household brands in the UK. Besides casino games, they’re also licenced to offer sports betting and bingo. Their user-friendly website is protected with 256-bit encryption which is enough to meet even mid-tier security standards. We had a look at the responsible gambling mechanisms they offer, and they all check out well.

The privacy policy and the terms and conditions are also standard, meaning there are no surprises that might affect your experience in one way or another.

In addition, Novibet hold customers’ funds separately from their business accounts. According to UKGC terminology, this is classified as “medium protection”. This puts Novibet ahead of more than half of all brands in the UK. Only a handful of brands have “high protection” label.

Overall, Novibet, or as the owner company is called, NOVIGROUP LIMITED, is one of the safest online casinos in the UK.

One concerning fact is the pending status of Novigroup Limited’s. We found out about this following the links on their website that point to their licence at the UK Gambling Commission website. This could be simply an outdated link. We double checked and their licence status is all good, meaning there are no problems with it whatsoever.

Upon registering, you will be prompted to complete the KYC procedure. You don’t have to do it now, but you will have to before you withdraw.

Novibet Casino Withdrawal Policy & Payment Options

You can get money in and out of Novibet with debit cards, online banking, and e-wallets. The go-to choice is PayPal, but if you like to claim the welcome bonus, you will have to deposit with a debit card.

Novibet Withdrawal Time and Policy

Payment Method Withdrawal Time
Debit Cards 1-3 days
PayPal 2-24 hours
Skrill 2-24 hours
Neteller 2-24 hours
Trustly 1-3 days

There are no withdrawal limits mentioned in the Terms and Conditions, which can raise some flags, not necessarily “red”. Novibet Casino states that they will not pay out any withdrawal more than £1,000 until they are not happy with a valid ID proof and a scan of a bank statement or a debit card (if requested). This is very subjective. We’d rather like to see specific details to what entails a good enough proof, with what specifications.

However, due to the “medium protection” of the funds, you have some peace of mind that even if you forget some money in there, it can’t just disappear.

Deposit Options

  • Maestro Maestro
  • MasterCard MasterCard
  • Neteller Neteller
  • Paypal Paypal
  • Paysafecard Paysafecard
  • Rapid Transfer Rapid Transfer
  • Skrill - Moneybookers Skrill - Moneybookers
  • Skrill 1-Tap Skrill 1-Tap
  • Visa Visa
  • Visa Debit Visa Debit
  • Visa Electron Visa Electron

Withdrawal Options

  • MasterCard MasterCard
  • Neteller Neteller
  • Paypal Paypal
  • Skrill - Moneybookers Skrill - Moneybookers
  • Skrill 1-Tap Skrill 1-Tap
  • Visa Visa
  • Visa Debit Visa Debit
  • Visa Electron Visa Electron

Accepted Currencies

  • AUD - $
  • EUR - €
  • GBP - £

Novibet Casino Games - A Surprisingly Wide Choice

With more than 3,600 casino games of all kinds, game filters, game categories and a variety of sorting parameters, Novibet Casino’s offer is tough to beat. We know of only 2 other casinos that can come close to this, SlotsMillion and Videoslots, both of which do not have the bonuses and promotions Novibet Casino does.

You can check out the full list of software providers at the end of our review. It truly is a long list!

Slots & Jackpots

Novibet Casino enables players to filter games based on their popularity, time of release, the game theme, and they even have a category called “Premium Slots”. Other categories that stand out are, Drops & Wins, Lucky, Music, Magic, “Book slots” and “Slingo”. You can still use the common ones, such as Megaways, Progressive Slots, New Slots, Featured and so on.

Saying it’s a good mix of new slots and classics would do them injustice, because they have all of them. Even if some games are missing, it’s irrelevant titles that don’t deserve a spot at online casinos anymore.

Table Games

You can find the “Tables Games” listed separately, as Roulette, Card Games and Video Poker. The rest of the casino games are all put in "Various Games”. Now this can be a bit confusing for new casino players. In total, there are a little over 250 casino games that do not qualify as slots. This number does not include live casino games. That’s a separate category which we look at later.

Casino Games

  • Baccarat
  • Bingo
  • Blackjack
  • Craps
  • Keno
  • Live Dealer Baccarat
  • Live Dealer Blackjack
  • Live Dealer Roulette
  • Progressive Slots
  • Roulette
  • Slots
  • Table Games
  • Video Poker

Mobile Casino

You can either play with the Novibet Casino mobile app, in your mobile web browser, or you can get the mobile apps from the Google Play store or Apple’s App Store, whichever applies to you. It doesn’t score well in the app stores, but if we compare the rating, it’s at the top. Gaming apps don’t usually get high ratings, because only people with bad experiences review the apps.

Both the download and the web apps are the same. There aren’t any differences in the product area, but you will see much better performance with the native apps.

We did a detailed test of the Android app. The best part about it is the navigation of the games. You can scroll horizontally, yet jump between different categories vertically, without changing pages.

The user-experience is much better on mobile that desktop, despite having to deal with a smaller screen. Nothing to complain about in this department. The Novibet Casino app scores top points from us.

If we could change one thing, that would probably be bundling together all table and card games into one. It’s something that’s become a standard in the gaming world. While better on paper, players who are simply looking for fun, and for what options they have, they want to see something like this.

The Novibet Live Casino

The live dealer lobby has a completely different vibe. It’s powered by:

  • Evolution Gaming
  • Playtech
  • Pragmatic Play
  • Play’n Go
  • BetGames TV
  • Authentic Gaming
  • Real Dealer

The one provider that is kind of a surprise is Play’n Go, which is a leading slot game producer in the UK. The rest of them, we see them elsewhere on a regular basis.

Live baccarat, live blackjack, live roulette, and a few other types of live casino games are available in the Novibet Casino.

VIP & Loyalty

Novibet has a comprehensive “Casino Club” VIP promotion with which you can up £4,000 in monthly bonuses. You collect “credits”, which are converted at the end of the month in bonus money. This offer is subject to the standard terms and conditions and the general promotions terms.

Besides this, there’s not much information available. All signs point to a VIP programme, however, we can’t see any information. In this kind of cases, it’s best not to raise any expectations as the offers and the terms are subject to change.

Nevertheless, considering the size of the casino, its market presence, and its track record, we’re positive there are more loyalty rewards. Take it with a grain of salt.

Novibet Customer Support

Since a “single” market casino, focused on the UK, Novibet can and is providing top-class service, with several different communication channels. Besides the standard live chat and email support, you can reach out to them via Facebook Messenger, skype and there’s a detailed FAQ section.

There’s no room for mistakes, and Novibet have clearly raised the bar with the quality of the customer support. To figure this out, we had a chat with them about the bonus offer and we had a couple of questions about the withdrawal terms. We got clear and to the point answers.

Whether it’s a query related to a promotion, or to product, the customer support team at Novibet seems like it can help, much better than most of its competitors in the UK.

Contact Details

  • Live Chat: 24/7
  • Email: [email protected]
  • Phone: +44 1412805221 – Call back service available
  • FAQs: Available, Detailed
  • Other: Skype, Facebook Messenger

Featured Markets

This one is all about the United Kingdom. It’s based in the UK, licensed in the UK, and loved by UK casino players. The payment methods, the game selection, the bonus offers, all of them are tailored to meet the criteria of UK players, regardless of their preference in casino games.

Novibet Casino has a few other sites which target other regions, mainly Italy and Greece. However, this one is dedicated to UK casino players. Splitting the product in this way allows Novibet to focus on the needs of their customers, without creating noise or adding confusion. And lastly, and probably the most important thing, the customer support is based in the UK and fits UK hours. This is a huge advantage

Available Languages

  • English
  • German
  • Greek

Main Countries

Excluded Countries

  • Australia
  • Canada
  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Ireland
  • Israel
  • Portugal
  • Turkey
  • USA

Novibet Casino: Log in and Start Playing Today!

In short, Novibet Casino should be one of the top 5 options for real money casino players. Players who are simply looking for a generous welcome bonus, will find it easy to look the other way. However, their game collection, combined with the promotions for existing players makes it great for loyal players. We honestly can’t find reasons why a player would like to jump ship and join different online casino.

Based on all the facts showcased in our Novibet Casino review, we can confidently recommend it to any UK casino player, whether slots or table games are their game of choice.

Pros

  • Great Live Dealer Casino Game Offer
  • Outstanding VIP Program
  • Very Easy to Use Website that Loads Quickly
  • Attentive and Professional Customer Support
  • Audited, Tested by Independent Testing Agencies

Cons

  • Limited Payment Options

FAQs

How do I claim the Novibet Casino sign-up offer?

Once you register with Novibet, you will be promted to verify your identity. You can skip this procedure at this point. You have to opt-in for the bonus during registration. Alternatively, you can claim it during your first deposit, if you opt-in. Deposit £10 or more to trigger the bonus offer.

Is there a Novibet Casino no deposit bonus?

Not at the moment. However, we have seen a few Novibet Casino no deposit bonuses in the past. If we come across one, we’ll make sure to update our Novibet Casino review and we will give you our unbiased evaluation.

Can I play on mobile at Novibet Casino?

Yes, you can play the whole range of casino games on your mobile phone with Novibet Casino. You can either get the app from Google Play store or Apple’s App Store, or you can play directly in your mobile web browser. Both are good, but if you plan on playing with Novibet for some time, it’s best to download the app.

Is Novibet a safe online casino?

Novibet has been licensed with the UKGC since 2014. Their licence is in good standing, without any outstanding penalties, ongoing investigations or anything else of that kind. The games are all tested and well-known in the market.

How do I contact Novibet?

You can contact Novibet by phone, live chat, email, Facebook Messenger or skype. Whether you’re with them because of the Novibet Sports section or the Novibet Casino, the customer support service is at a very high level of quality.

Summary Table

Novibet Casino Review Overview
Novibet Casino AVG
Rating: 4.0 3.9
Number of Bonuses: 1 1.1
Number of Withdrawal Options: 8 7.7
Number of Deposit Options: 11 13.2
Number of Currencies: 3 6.0
Number of Languages: 3 4.8
Number of Casino Games: 13 11.2
Mobile: Yes
Live Casino: Yes
Number of Excluded Countries: 11 113.3
Licence Score: 5 3.1
Number of Software Providers: 45 12.3
Popular Slots Covered: 66.0 % 34.8 %

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