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NeonVegas Casino Review

4.5/5
Written By Kay Jones

NeonVegas is a flashy, new online casino operated by the impressive Betpoint Group. It has an eye-catching 500% welcome offer, but is it legit?
Find out all you need to know in this NeonVegas review as our expert digs into the bonus details and much more.

Welcome Bonus500% up to $500
Very Good
Claim Bonus
18+, T&Cs apply, Gamble Responsibly. #ad

NeonVegas Casino Summary

Owned by
Betpoint Group Ltd
Number of Slots
Software Providers
1X2gaming logo2 By 2 Gaming logobetsoft logoBig Time Gaming logoBooming Games logoELK Studios logoEvolution Gaming logoFantasma logoFelt Gaming logoFortune Factory Studios logoFoxium logoGames Lab logoGamomat logoIron Dog Studio logoiSoftBet logoJust for the Win logoKalamba Games logoLightning Box logoMicrogaming logoNet Entertainment logoNoLimit City logoNorthern Light Gaming logoPlay n Go logoPlayson logoPragmatic Play  logoPush Gaming logoQuickspin logoRabcat logoRed Tiger Gaming logoRelax Gaming logoThunderkick logoTriple Edge Studios logo
Number of Live Games
Live Chat?
Mobile App?
Licenced by
  • Very Trustworthy
kay jones
Our Expert:
Kay Jones

Betpoint Group is behind several top brands including 21.com and Nitro. They also hold a licence with the Malta Gaming Authority, therefore we are satisfied that the site is safe

NeonVegas Casino Review screenshot

Pros

  • 500% Welcome Bonus
  • Multiple Currencies Available
  • Diverse Payment Options
  • Transparent Support Team
  • Modern Gaming Library

Cons

  • No VIP Club
  • No Phone Number

Welcome Bonus – 500% up to $/€500

The NeonVegas welcome bonus is unusual, but nonetheless valuable. It’s not every day you see a 500% match. Yet, by examining the full bonus terms, we didn’t find any “catch”, so to speak. As such, it offers better value than most competitors on the market.

The offer is detailed below. Players from Canada and New Zealand can claim it using local currencies, but the bonus is available in multiple countries.


The bonus must be wagered up-front
, using your real money deposit. If this is confusing, here’s how it would play out.

  1. Deposit at least $/€10
  2. Play with your real money deposit until wagering is complete
  3. The bonus cash gets credited to your account
  4. You can choose to claim it and keep playing, or withdraw it immediately – no extra wagering!
  • You must use the bonus code we provide to claim this offer. This can be done after registration, when making your first real money deposit at NeonVegas casino.
  • For the full $/€500, a deposit of $/€100 is required. Though, you can make a minimum deposit of $/€10 and still have $/€50 to look forward to.

Let’s examine the bonus conditions. There are some key terms we’d like to inform you about.

Bonus Terms

  • Minimum Deposit: $/€10
  • Minimum Withdrawal: $/€50
  • Wagering Requirements: 20 X Bonus Amount
  • No Maximum Bet
  • Neteller, Skrill, Paysafecard Excluded
  • Bonus Expires in 2 days
  • No Restricted Games (except Evolution Games and select slots*)

*Discover the full list of restricted slots at NeonVegas’ website. Playing them can void your bonus cash.

Besides paying attention to the small list of restricted games, we strongly advise you don’t use “bonus buy” features in any slot. This can instantly void your bonus cash as well.

If you’ve played at a couple of casinos before, you’ll notice the wagering requirements are extremely fair. In fact, they’re twice as good as market averages.

The fact there’s no maximum bet is a huge plus as well. Overall, the terms just make the bonus amount look even better. You can always explore the full t&cs on NeonVegas’ website.

Deposit Bonus

neon vegas
NeonVegas Casino
  • bonus500% welcome bonus
  • countriesMultiple currencies available
  • supportExcellent customer support
Welcome Bonus500% up to $500
Very Good
18+, T&Cs apply, Gamble Responsibly. #ad

Promotions for Regular Players

If you are unsatisfied with the welcome bonus, you can look at some other sign-up bonuses we list on our website. Before you do that, you can also check out NeonVegas’ bonuses for regular players.

The casino doesn’t shy away from rewarding loyal customers. At the time of writing, we can see a weekly deposit match, and a peculiar promotion that rewards you every day after you’ve made a deposit. It means you would get a bonus for each deposit, but on the following day.

Some prize drops are also featured on Pragmatic Play slots, with literal millions up for grabs.

Still, all promotions are prone to change. We can only mention what we see at the moment of our review. To stay up to date, it’s best you subscribe to the site’s newsletter, or manually check up on the promotions section.

Can You Trust NeonVegas?

NeonVegas casino is licensed and regulated by the Malta Gaming Authority (MGA/B2C/203/2011), under a master license issued to its parent company – Betpoint Limited.

Brand new online casinos can be hit or miss, but NeonVegas solidifies its factors of security and trust through its ownership. That’s not to say we won’t pay attention to how they operate. According to player experiences so far, we have no reason to believe you’ll run into issues.

For third-party dispute resolution, you can use MGA’s online gaming support form. The MGA is the most trusted licensing body for casinos targeting EU, Canada and NZ. They’re also constantly improving with new compliance and security measures to make sure you’re gaming in a secure environment.

In NeonVegas’ responsible gambling section, you will find links to BeGambleAware, Gamblers Anonymous and a number of tips on how to control your spending.

What’s more, the casino outlines how they address responsible gambling through regular audits, reports, protection of minors, and so forth. Of course, this can all be PR-talk for all you know. What we especially like are the tangible self-help tools at your disposal:

  • Deposit Limits (Daily, Weekly, monthly)
  • Session Reminders
  • Account Time Outs (up to 6 weeks)
  • Self-Exclusion (6 months – 5 years)

Although the MGA audits NeonVegas regularly, we’d still like to see a fairness of RNG report by a third-party organization such as eCogra or TST. As a new site, we’ll give this one the benefit of the doubt. In the future, there is definite room for improvement in this area.

Payment Methods & Withdrawal Times

As NeonVegas casino targets multiple countries, the site’s payment method selection is well-rounded.

In general, all players should have access to the likes of VISA, MasterCard, Neteller, Skrill and ecoPayz. Keep in mind, some e-wallets and prepaid cards do not qualify for claiming the offer for new customers.

Canada players at NeonVegas will have access to iDebit, Instadebit and Interac. That’s in addition to the regular payment options we mentioned above. For many EU residents, Trustly is also an option and a faster alternative to Bank Transfer. On top of that, New Zealand customers have access to Kluwp.

In continuation, we discuss average withdrawal times, fees and transaction limits:

*Accounts for casino security checks which can take 24-72 hours.
**Transactions can be prolonged pending identity verification, payment method verification and/or proof of income checks. Consult NeonVegas CS for details.

Transaction Limits:

  • Minimum Deposit: $/€10
  • Maximum Deposit: N/A
  • Minimum Withdrawal: $/€50
  • Maximum Withdrawal: $/€5000 (daily), $/€150,000 (monthly)

Fees:

  • Deposit Fee: $/€1
  • Withdrawal Fee: $/€2,99

Transaction fees is not something we often see nowadays, but on the flipside, they are pretty slim. These fees apply to all payment methods.

Deposit Methods
  • Neteller
  • Skrill - Moneybookers
  • Bank Wire
Withdrawal Methods
  • Neteller
  • Skrill - Moneybookers
  • Bank Wire
Accepted Currencies
  • USD - $
  • EUR -
  • CAD - $

Fresh & Modern Gaming Selection

Playing at NeonVegas casino will give you a virtually countless choice in games of all kinds. The casino is partnered with leading gaming suppliers such as Microgaming, Play N Go, Nolimit City, Pragmatic Play, Big Time Gaming and NetEnt.  

You can use the search bar to quickly find your favorites games. You can also filter games by provider, or simply type the provider name in the search bar. Games are also separated by categories and “A-Z”.

Video Slots – The Headliners

Video slots are at the top of the food chain, as usual. All the latest and greatest hits are on the menu.

Most popular new slots at NeonVegas:

  • Gonzo’s Quest Megaways (Red Tiger)
  • Great Rhino Deluxe (Pragmatic Play)
  • Street Racer (Pragmatic Play)
  • Gems Gone Wild (Red Tiger)

Most popular slots overall:

  • Wolf Gold (Pragmatic Play)
  • Bonanza (Big Time Gaming)
  • Starburst (NetEnt)
  • Piggy Riches Megaways (Red Tiger)

As you can tell, there are plenty of “regular” video slots and Megaways titles as well. Overall, there is a great mix of established classics and modern games.

One flaw we found is the lack of progressive jackpots at NeonVegas casino, which could be a deal-breaker to some.

Table Games & Video Poker

NeonVegas regular table game section hosts a good variety classics. Overall, it’s not mind-blowing. But given how many players prefer live casinos nowadays, it comes as no surprise. We cover the live dealer section further down.

In terms of standard games, you will find a couple of variants of Roulette, Blackjack, and Baccarat.

Video Poker has its own separate section, which is not as common nowadays. It is filled with several fan-favorites such as Jacks or Better, Deuces Wild, All American and Joker Poker. Most are available in Multi-Hand variants as well.

The gaming library is rounded off with a couple of bingo games.

Available Games
  • Blackjack
  • Video Poker
  • Slots

Mobile Games

Playing on your smartphone at NeonVegas is easy. Simply enter the website through your device’s web browser. No downloads are required, and we’re not sure if there are plans for a NeonVegas app in the future.

The mobile site functions well, as we tested it on a mid-range device. The transition between menus is smooth, and games didn’t trouble us with any stuttering or lag whatsoever.

You’ll find the gaming library at the center, with even more filters than the desktop site.

You can filter games by features, specific categories, and even themes. The search bar is also present.

Pop open the menu on the bottom left and you’ll get easy access to your account, cashier and promotions. On the bottom left you’ll find the live chat button, accessible with a single tap on your screen.

All in all, NeonVegas have covered all bases as far as mobile gaming is concerned.

NeonVegas Casino Review screenshot

Live Dealer Tables

NeonVegas’ live casino is powered by Pragmatic Play and Evolution Gaming. As such, you’ll be able to browse through over 50 live dealer tables of all kinds.

What we especially like are Pragmatic Play’s high-limit Blackjack tables, with possible bets of up to $/€30,000 per round. If you’re a high roller, you can also have a look at Evolution’s Blackjack Grand VIP and Diamond VIP tables.

For the lowest-limit table, check out Auto Roulette with a minimum bet of $/€0.2.

Overall, the variety is excellent. We especially like the Game Show selection by Evolution, such as:

  • Dream Catcher
  • Deal or No Deal
  • Football Studio
  • Monopoly Live

Unique table game variants we can single out include:

  • Lightning Roulette
  • Mega Sic Bo
  • Dragon Tiger
  • Blackjack Party
  • Baccarat Control Squeeze
  • Ultimate Texas Hold’em

VIP Club – Does NeonVegas Have One?

Unfortunately, no. The casino does not run a VIP club for the time being. As NeonVegas is quite new, there is a high likelihood this will change in the future, with the inevitable influx of players.

We also don’t know of any plans to add in a simplified loyalty program. However, as we mentioned earlier in our bonuses section, the casino does have some ongoing promotions. This means that if you’d like to prolong your stay at NeonVegas and get more bonuses after the casino's welcome offer, you will be able to claim deposit matches, occasional free spins and participate in cash drops.

Can You Rely On Customer Support?

Absolutely. The NeonVegas team is not available 24/7. They operate between 09:00 AM and 01:00 AM (CET), 7 days of the week. However, the casino’s live chat efficiency proved its worth time and time again. You can find the chat button easily accessible on the site’s bottom right corner.

As we were reviewing the casino, we got in touch several times presenting ourselves as players. The responses were always quick and knowledgeable. Even when posed with tricky questions, the support agents proved resilient and willing to investigate the issue themselves.

If you have a non-urgent query, you can always browse the site’s FAQ section. It is well-categorized, and answers common questions related to verification, payouts and bonuses.

Email is also an option, and response times may vary between a few minutes to a few hours – depending on the complexity of your issue. You can send a direct mail or use the site’s contact web form. A support phone number is not available for the time being.

NeonVegas Contact Details:

  • Live Chat: 09:00 AM – 01:00 AM (CET)
  • Email: support@neonvegas.com
  • FAQ section: Detailed, No Search Function
  • Telephone Support: N/A

Featured Markets: Canada & New Zealand in the Spotlight

The casino’s featured markets are quite obvious. You will see excellent geotargeting if you happen to enter the site from Canada or New Zealand. Of course, we’re referring to the welcome bonus.

As a player from these countries, you’ll find your that NZ$ and CAD$ are fully supported for deposits, withdrawals and bonuses. 

Looking at the payment methods, we can single out Interac, Instadebit and iDeal as CAD-specific payment methods. As we mentioned in our payment section, New Zealanders can take advantage of Kluwp.

The general EU market is welcome at NeonVegas as well. Just make sure you’re not accessing the site from a restricted country. The full list of forbidden regions is available right below this text. 

Available Languages
  • English
  • German
  • Japanese
Main Countries
  • Canada
  • New Zealand
Excluded Countries
  • USA
  • United Kingdom
  • Gibraltar

Bold & Generous – NeonVegas Is A Positive Surprise

When it comes to new online casinos, our skepticism is in full swing. NeonVegas managed to crush it bit by bit. Some areas can definitely be improved, such as the addition of a VIP club or extended support hours.

Though, the positives can’t be overlooked. Such as the payment method selection, extremely-friendly bonus terms, ongoing promotions and gaming diversity.

Taking all into consideration, we can’t help but conclude our NeonVegas casino review with a beaming green light of recommendation. If you’re making a real money deposit, take advantage of your welcome bonus while you can!

FAQ NeonVegas Casino Review

Do I need a bonus code to claim my welcome bonus?

Yes, you will need to enter bonus code NEON to be able to claim this offer. Make sure not to skip this step – the bonus code must be entered during a deposit. The excellent welcome offer cannot be claimed on your second and subsequent deposits! More details are available in our bonus section.

Is NeonVegas a trustworthy online casino?

Taking all security aspects and fair play measures in consideration, we’ve come to a definite conclusion that NeonVegas can be trusted. What we especially like that the casino has taken the effort to attain a MGA license, which is the beacon of trust for CAD, NZ and EU casinos. You can refer to our security section for more specifics on this matter.

What are the usual withdrawal times at this casino?

Typically, the casino processes most withdrawals within 72 hours. For the fastest withdrawal times, we suggest using e-wallets such as Skrill and ecoPayz. The full list of available withdrawal methods and average payout times are listed in our banking section.

How do I get in touch with customer support?

The best way of contacting NeonVegas customer support is live chat. The chat button is available to registered and non-registered users alike. It can be found on the bottom right of the website. You can also use email or the site’s contact web form.