MrQ Review

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The MrQ casino is a gaming site where you will find a variety of games and a welcome promotion that lets you try one of their slots with 30 free spins, although this deal might not be right for everyone. There are some issues to cover in this MrQ review, such as relatively few banking methods and the shortage of table games, but there are also a number of positive factors to weigh these things up against.

MrQ Bonus for New Customers

As a new player on the MrQ casino, you will receive a set of 30 free spins on The Dog House Megaways slot. This is awarded when you deposit and spend your first amount of £10. The good thing about this offer is that it lets you get going easily, with a relatively small deposit giving you a decent number of free spins on a good slot.

However, anyone who likes to place a lot of bets or for bigger stakes might prefer to look for offers with bigger maximum amounts, to let them take advantage of a bigger deposit. Some British casinos give a 100% cash match on the first deposit made, up to £100 or £200, which is more likely to appeal to someone looking to make a fairly big deposit than this offer is based on.

Another positive point to bear in mind is that there are no wagering requirements on your winnings from these spins. This compares well to the typical 30x or 40x requirements that we usually see on casino offers, and means that it appears to suit anyone who wants to make a small initial deposit with a decent chance of quickly winning a profit that can be withdrawn right away.




Deposit #1

30 free spins on The Dog House Megaways


First deposit only. Min deposit & spend £10. Max 30 spins on The Dog House Megaways at 20p per spin. Spins credited upon spend of £10. Full T&Cs apply.

This offer is sure to be more attractive to some players than it is to others. One way in which they could give it greater appeal would be to add a second level of bonus, meaning that players who make a bigger deposit would get more free spins or perhaps a cash match deal on top of the 30 spins mentioned. At the moment, it doesn’t give newcomers much of an incentive to make a big first deposit.

Mr Q Bonus Terms and Conditions

  • Wagering requirement: None
  • Minimum deposit: £10
  • Game weighting/restrictions: Table games don’t count towards the spending of the £10
  • Expiration period: 48 hours
  • Other restrictions: 20p stake per free spin with no cap on winnings

The MrQ casino bonus is a good offer for a certain type of player, and it certainly helps make your initial £10 last for longer. However, if you want to deposit more money, you can make it stretch further on other casinos where the upper limit of the new player offer is higher.

Other Promotions

The promotions page at MrQ includes a variety of interesting deals such as tournaments, prize draws, and free spins for verifying your mobile number. There are limited details on the general promotions page, although they do mention the likes of weekly and daily events so it appears that you can join in on deals regularly.  

Their promotions are mainly based on playing slots games, with a list of the qualifying games at the time of this Mr Q review showing a good variety of themes. Having said that, a little more variety with the addition of more table game offers would be nice.

Can MrQ Be Trusted?

The fact that they have a British Gambling Commission license means that you can play here with confidence. As you would expect from a casino with this governance, the MrQ site has a strong emphasis on player safety and includes quite a lot of relevant responsible gambling information.

While there isn’t a lot of information about the technology used in this casino, the site confirms that independent third-party testing companies are used to check the fairness of their games. The online reviews we could find for MrQ suggest that it is a better than average casino, with customers praising the security and fast withdrawals above all else.

Payment Methods at MrQ

The list of payment methods at MQ is fairly short, but it is good to see that they have largely focussed on the simplest and safest ways of moving money. This means that you can use PayPal, debit cards, bank transfers, or pay by mobile.

It is worth bearing in mind that you can only withdraw to a method that you used to deposit money in the last six months. They seem to have decided to keep their banking approach simple and straightforward, which is probably the best idea.

Withdrawal Times and Limits at MrQ

As mentioned earlier, a lot of customer reviews mention the speediness of withdrawals. Yet, their official information confirms that any of the methods can take up to five days to process, which isn’t particularly fast in the modern casino business.

To be fair, their speediness is largely restricted by the methods that they use, but the positive feedback seen online suggests that the actual withdrawal times may be at the lower end of the scale and not the maximum of five days.  

Payment method

Withdrawal time


Visa Debit

Up to five working days

Not stated

MasterCard Debit

Up to five working days

Not stated


Up to five working days

Not stated

Pay By Mobile

Up to five working days

Not stated

Easy Bank Transfer (Ecospend)

Up to five working days

Not stated

No doubt, some players would like to see more e-wallets added to this list, perhaps together with cryptocurrencies. It certainly seems like a fairly safe and traditional list of banking methods that most people should be familiar with.

Adding in some extra options would perhaps allow them to attract more players, but it looks like they prefer to stick to the tried and trusted methods that a majority of players like. Their pay by mobile option is particularly useful, as it covers the UK’s main mobile networks and is easy to use.  

Deposit Options

  • MasterCard MasterCard
  • Pay By Mobile Pay By Mobile
  • Paypal Paypal
  • Visa Visa

Withdrawal Options

  • Bank Transfer Bank Transfer
  • MasterCard MasterCard
  • Paypal Paypal
  • Visa Visa

Accepted Currencies

  • EUR - €
  • GBP - £

Casino Games

MrQ has perhaps been best known in the past for its bingo games, but the casino games section of the site is now impressively varied. Finding something to play is simple, as the tabs include the top games, Slingo, jackpot titles, and the newest additions.

Their list of games providers covers pretty much all of the industry’s biggest names, including NetEnt, Thunderkick, Microgaming, and Blueprint. We searched for a few of our favourite games and discovered that it only took a moment to find each of them.

Slots & Jackpots

The slots section is particularly impressive, with titles such as Fluffy Favourites, Bonanza, and Starburst all in the top games category. There is a lot of variety here, and the chance to jump straight to the Megaways list is useful in giving you direct access to this popular type of slot.

The jackpot section also has a reasonable collection of games, including some with the well-known Jackpot King and Wowpot formats. Anyone who likes to aim for big jackpots might prefer to see a bigger choice in this section, but it looks like the operator has decided to focus on the biggest and most popular jackpot slot titles, which seems like a sensible approach.      

Table & Card Games

The category marked as ‘casino’ is where you will find a few table games. It doesn’t look like an area that MrQ puts a lot of importance on, as there were only a couple of blackjack games, three versions of roulette and a video poker game at the time of this review.

Casino Games

  • Baccarat
  • Blackjack
  • Live Dealer Baccarat
  • Live Dealer Blackjack
  • Live Dealer Roulette
  • Progressive Slots
  • Roulette
  • Scratch Cards
  • Slots
  • Table Games
  • Video Poker


You can play MrQ’s game on Android or Apple phones just by navigating to the site in your browser, with no app to download. We couldn’t see any major differences in the games listed, but their site has the number of games on mobile as being slightly lower than on the desktop version.

It is just as easy to navigate on a mobile device as it is on desktop. Actions like moving money and contacting the support team are just as fast to carry out on mobile as they are on a laptop.

Live Casino

There is a small selection of live dealer games that covers a few different roulette variants, such as Live Blaze Roulette, Live Nightclub Roulette, and Live Grand Roulette. There is no note in the lobby of the betting limits for each of them, so you need to enter the games to find out which ones suit your stake levels.


There is no mention on the MrQ site of any specific loyalty or VIP schemes. However, we have already seen that they offer regular promotions, which could perhaps be classed as some sort of loyalty offers for regular players.

Customer Support

You will find answers to the most common questions on the casino’s FAQ section. If you need more help, you can send an email or even use old-fashioned snail mail. The live chat function is available from 8.30am to 5.30 every day. 

We decided to put their live chat to the test by asking a few questions about the welcome bonus. It took a couple of minutes for an agent to answer, and they were reasonably quick in sending us the correct information. The service felt a little bit friendlier and more relaxed than on some other casinos, where it is often the case of giving a short reply and not much else.

Contact Details

  • Email: [email protected]
  • Phone: No
  • Live chat:  8.30am to 5.30 Monday- Sunday
  • FAQs: Yes


The MrQ brand has made a big impact since launching in 2018, and it is clear that they are interested in getting a good share of the British casino market, to go with their presence in the bingo industry.

We can see from some of their details that they are keen to attract more mobile players, and it is certainly a segment of the market that looks likely to grow in the near future. Their bonus for mobile verification and acceptance of payment through mobile devices point to this being a market where they hope to grow. 

Available Languages

  • English

Main Countries

  • United Kingdom

Excluded Countries

  • Afganistan
  • Aland Islands
  • Albania
  • Algeria
  • American Samoa
  • Andorra
  • Angola
  • Anguilla
  • Antarctica
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Australia
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bonaire, Saint Eustatius and Saba
  • Bosnia and Herzegovina
  • Botswana
  • Bouvet Island
  • Brazil
  • British Indian Ocean Territory
  • Brunei Darussalam
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Canada
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • China
  • Christmas Island
  • Cocos (Keeling) Islands
  • Colombia
  • Comoros
  • Congo
  • Congo, The Democratic Republic of the
  • Cook Islands
  • Costa rica
  • Cote d'Ivoire
  • Croatia
  • Cuba
  • Curacao
  • Cyprus
  • Czech republic
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Falkland Islands (Malvinas)
  • Faroe Islands
  • Fiji
  • Finland
  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guernsey
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Heard Island and McDonald Islands
  • Holy See (Vatican City State)
  • Honduras
  • Hong kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Iran
  • Iraq
  • Isle of Man
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jersey
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Kuwait
  • Kyrgyzstan
  • Lao People's Democratic Republic
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libyan Arab Jamahiriya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • Macedonia
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Micronesia, Federated States of
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • Netherland Antilles
  • Netherlands
  • New Caledonia
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • North korea
  • Northern Mariana Islands
  • Norway
  • Oman
  • Pakistan
  • Palau
  • Palestinian Territory
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Pitcairn
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Reunion
  • Romania
  • Russia
  • Rwanda
  • Saint Bartelemey
  • Saint Helena
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Martin
  • Saint Pierre and Miquelon
  • Saint Vincent and the Grenadines
  • Samoa
  • San Marino
  • Sao Tome and Principe
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Sint Maarten
  • Slovakia
  • Slovenia
  • Solomon Islands
  • Somalia
  • South Africa
  • South Georgia and the South Sandwich Islands
  • South korea
  • South Sudan
  • Spain
  • Sri Lanka
  • Sudan
  • Suriname
  • Svalbard and Jan Mayen
  • Swaziland
  • Sweden
  • Switzerland
  • Syrian arab republic
  • Taiwan
  • Tajikistan
  • Tanzania, United Republic of
  • Thailand
  • Timor-Leste
  • Togo
  • Tokelau
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Turks and Caicos Islands
  • Tuvalu
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United States Minor Outlying Islands
  • Uruguay
  • USA
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Vietnam
  • Virgin Islands, British
  • Virgin Islands, U.S.
  • Wallis and Futuna
  • Western Sahara
  • Yemen
  • Zambia
  • Zimbabwe

Why Join MrQ Casino?

The MrQ casino has a solid set of games, although the small number of table games suggests that this isn’t much of a priority for them. When this is added to the fact that their promotions are heavily weighted towards slots, it seems that this site is more likely to appeal to someone who is mainly interested in spinning the reels on slots.

The overall package is solid, with reliable banking methods and good customer services helping to give this casino a professional sheen. The welcome bonus is a good option if you want to deposit £10 and stand a chance of earning a quick profit with no playthrough requirements, but may be less appealing if you are thinking of adding a greater level of funds.    


What other type of betting is available at MrQ?

This site is best known for its bingo games, and this is the other main section on their site. This popular game is present in a variety of formats, with different bingo rooms offering various ways to play.  

Is tournament play available?

The promotions page on MrQ mentions weekly tournaments, which seem to be focused on slots play. They are set up on a leaderboard challenge basis where you earn points based on playing and winning on the game listed.

What currencies do they accept?

As a site that is aimed solely at British players, the only currency currently that is accepted on MrQ is the British Pound. It is unclear whether they have any plans to move into other regions in the future.

How do I know their games are fair?

The fact that this casino has a UK Gambling Commission license and features games from the most-respected developers gives confidence that their games are all completely fair. The site also confirms that all of their games are tested by independent third-party companies.

Summary Table

MrQ Review Overview
Rating: 4.5 3.9
Number of Bonuses: 1 1.1
Number of Withdrawal Options: 4 7.7
Number of Deposit Options: 4 13.2
Number of Currencies: 2 6.0
Number of Languages: 1 4.8
Number of Casino Games: 11 11.2
Mobile: Yes
Live Casino: Yes
Number of Excluded Countries: 247 113.3
Licence Score: 3 3.1
Number of Software Providers: 8 12.3
Popular Slots Covered: 48.9 % 34.8 %

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