MrQ Review

As a new player on the MrQ casino, you will receive a set of 30 free spins on The Dog House Megaways slot. This is awarded when you deposit and spend your first amount of £10. The good thing about this offer is that it lets you get going easily, with a relatively small deposit giving you a decent number of free spins on a good slot. 

However, anyone who likes to place a lot of bets or for bigger stakes might prefer to look for offers with bigger maximum amounts, to let them take advantage of a bigger deposit. Some British casinos give a 100% cash match on the first deposit made, up to £100 or £200, which is more likely to appeal to someone looking to make a fairly big deposit than this offer is based on.

Another positive point to bear in mind is that there are no wagering requirements on your winnings from these spins. This compares well to the typical 30x or 40x requirements that we usually see on casino offers, and means that it appears to suit anyone who wants to make a small initial deposit with a decent chance of quickly winning a profit that can be withdrawn right away.

This offer is sure to be more attractive to some players than it is to others. One way in which they could give it greater appeal would be to add a second level of bonus, meaning that players who make a bigger deposit would get more free spins or perhaps a cash match deal on top of the 30 spins mentioned. At the moment, it doesn’t give newcomers much of an incentive to make a big first deposit.

• Wagering requirement: None
•  Minimum deposit: £10
•  Game weighting/restrictions: Table games don’t count towards the spending of the £10
•  Expiration period: 48 hours
•  Other restrictions: 20p stake per free spin with no cap on winnings

The MrQ casino bonus is a good offer for a certain type of player, and it certainly helps make your initial £10 last for longer. However, if you want to deposit more money, you can make it stretch further on other casinos where the upper limit of the new player offer is higher.

The promotions page at MrQ includes a variety of interesting deals such as tournaments, prize draws, and free spins for verifying your mobile number. There are limited details on the general promotions page, although they do mention the likes of weekly and daily events so it appears that you can join in on deals regularly.  

Their promotions are mainly based on playing slot games, with a list of the qualifying games at the time of this Mr Q review showing a good variety of themes. Having said that, a little more variety with the addition of more table game offers would be nice.

The fact that they have a British Gambling Commission license means that you can play here with confidence. As you would expect from a casino with this governance, the MrQ site has a strong emphasis on player safety and includes quite a lot of relevant responsible gambling information.

While there isn’t a lot of information about the technology used in this casino, the site confirms that independent third-party testing companies are used to check the fairness of their games. The online reviews we could find for MrQ suggest that it is a better than average casino, with customers praising the security and fast withdrawals above all else.

The list of payment methods at MQ is fairly short, but it is good to see that they have largely focussed on the simplest and safest ways of moving money. This means that you can use PayPal, debit cards, bank transfers, or pay by mobile.

It is worth bearing in mind that you can only withdraw to a method that you used to deposit money in the last six months. They seem to have decided to keep their banking approach simple and straightforward, which is probably the best idea.

As mentioned earlier, a lot of customer reviews mention the speediness of withdrawals. Yet, their official information confirms that any of the methods can take up to five days to process, which isn’t particularly fast in the modern casino business.

To be fair, their speediness is largely restricted by the methods that they use, but the positive feedback seen online suggests that the actual withdrawal times may be at the lower end of the scale and not the maximum of five days. 

No doubt, some players would like to see more e-wallets added to this list, perhaps together with cryptocurrencies. It certainly seems like a fairly safe and traditional list of banking methods that most people should be familiar with.

Adding in some extra options would perhaps allow them to attract more players, but it looks like they prefer to stick to the tried and trusted methods that a majority of players like. Their pay by mobile option is particularly useful, as it covers the UK’s main mobile networks and is easy to use. 

MrQ has perhaps been best known in the past for its bingo games, but the casino games section of the site is now impressively varied. Finding something to play is simple, as the tabs include the top games, Slingo, jackpot titles, and the newest additions.

Their list of games providers covers pretty much all of the industry’s biggest names, including NetEnt, Thunderkick, Microgaming, and Blueprint. We searched for a few of our favourite games and discovered that it only took a moment to find each of them.

The slots section is particularly impressive, with titles such as Fluffy Favourites, Bonanza, and Starburst all in the top games category. There is a lot of variety here, and the chance to jump straight to the Megaways list is useful in giving you direct access to this popular type of slot.

The jackpot section also has a reasonable collection of games, including some with the well-known Jackpot King and Wowpot formats. Anyone who likes to aim for big jackpots might prefer to see a bigger choice in this section, but it looks like the operator has decided to focus on the biggest and most popular jackpot slot titles, which seems like a sensible approach.

The category marked as ‘casino’ is where you will find a few table games. It doesn’t look like an area that MrQ puts a lot of importance on, as there were only a couple of blackjack games, three versions of roulette and a video poker game at the time of this review.

You can play MrQ’s game on Android or Apple phones just by navigating to the site in your browser, with no app to download. We couldn’t see any major differences in the games listed, but their site has the number of games on mobile as being slightly lower than on the desktop version.

It is just as easy to navigate on a mobile device as it is on desktop. Actions like moving money and contacting the support team are just as fast to carry out on mobile as they are on a laptop.

There is a small selection of live dealer games that covers a few different roulette variants, such as Live Blaze Roulette, Live Nightclub Roulette, and Live Grand Roulette. There is no note in the lobby of the betting limits for each of them, so you need to enter the games to find out which ones suit your stake levels.

There is no mention on the MrQ site of any specific loyalty or VIP schemes. However, we have already seen that they offer regular promotions, which could perhaps be classed as some sort of loyalty offers for regular players.

You will find answers to the most common questions on the casino’s FAQ section. If you need more help, you can send an email or even use old-fashioned snail mail. The live chat function is available from 8.30am to 5.30 every day. 

We decided to put their live chat to the test by asking a few questions about the welcome bonus. It took a couple of minutes for an agent to answer, and they were reasonably quick in sending us the correct information. The service felt a little bit friendlier and more relaxed than on some other casinos, where it is often the case of giving a short reply and not much else.

• Email: [email protected]
• Phone: No
• Live chat: 8.30am to 5.30 Monday- Sunday
• FAQs: Yes

The MrQ brand has made a big impact since launching in 2018, and it is clear that they are interested in getting a good share of the British casino market, to go with their presence in the bingo industry. 

We can see from some of their details that they are keen to attract more mobile players, and it is certainly a segment of the market that looks likely to grow in the near future. Their bonus for mobile verification and acceptance of payment through mobile devices point to this being a market where they hope to grow. 

The MrQ casino has a solid set of games, although the small number of table games suggests that this isn’t much of a priority for them. When this is added to the fact that their promotions are heavily weighted towards slots, it seems that this site is more likely to appeal to someone who is mainly interested in spinning the reels on slots. 

The overall package is solid, with reliable banking methods and good customer services helping to give this casino a professional sheen. The welcome bonus is a good option if you want to deposit £10 and stand a chance of earning a quick profit with no playthrough requirements, but may be less appealing if you are thinking of adding a greater level of funds.