We present to you Mr Play Casino! It’s designed on traditional principles, traditional online gaming values, which set the grounds for convenient online gaming experiences. Long range of payment options, ever-growing casino game library and an extensive, comprehensive VIP program are the three pillars that are in fact the selling point of Mr Play Casino. Our Mr Play Casino review covers all of these and much more. We’ve taken a close look at its T&C as well, without our “pink glasses”. We’re not hinting that it’s bad. Instead, we just want to say that we were as objective as we could be.
The standard welcome bonus deal which grants new players up to €/£200 and 100 Bonus Spins is OK, but we have something way better. It's a 200% first deposit bonus up to staggering €/£500! You won't get any spins, but you will have the liberty of doing whatever you want to with the bonus money. This bonus triples your money which is nowhere near what the regular bonus is.
200% - €/£500
18+, New Customers Only. Gamble Responsibly – www.begambleaware.org
All Bonuses are Subject to the Mr Play Casino T&C.
According to the bonus terms tied to the welcome bonuses, players need to wager the bonus amount 35 times. Now, this is moderate, even favorable. As a matter of fact, the wagering requirements are on the low end if compared with other welcome bonuses. But, it’s not all that special of a welcome bonus. A long list of video slots contributes only half of the bet amount to the reduction of the said wagering requirements. To make matters worse, table games, video poker and other table games are completely excluded. To avoid any confusion, here’s a brief list of the games and how much your bets weigh in the eyes of Mr Play Casino:
The 50% video slot line worries us. We can’t simply say that you will enjoy the bonus funds straight out, because some of your favorite video slots might be on this list. Among others, games like Hall of Gods, Glow, Motorhead and Psycho are listed as 50% contribution slots. The finest, most popular games are treated differently at Mr Play Casino. Table games are not an option.
You have 21 days to clear the 35x bonus amount wagering requirements.
Mr Play Casino jumps straight to VIP action! There are no ongoing promotions or bonus deals displayed in the promotions section, but that’s why the VIP program and the benefits are boldly advertised. And they have a very good reason to do so. The benefits are attractive, and are worth to pursue. There’s a light at the end of the tunnel and it’s called the Exclusive Club!
As it turns out, reload bonuses, cashback bonuses and even match bonuses are on the bonus menu. We’re going to shed more light on the VIP benefits in the latter sections of this review. It’s recommended to subscribe to the Mr Play Casino newsletter. It’s the best way to stay up to date with the latest events at Mr Play Casino, including new games, upcoming prize draws, competitions and standard bonus deals.
Mr Play Casino, although a recently launched online casino, it has two licenses, one granted by the esteemed UK Gambling Commission (License No. 000-039483-R-319409-001) and the other by the Malta Gaming Authority. Moreover, it boasts the seal of iTechLabs. But, why? Mr Play Casino is powered by Asprire Global, which is a rather sizeable online casino group. As such, it has access to resources, a wide network of skilled and experienced management team. These give it the necessary conditions to excel and quickly become a worthy competitor of the best and well-established online casinos.
Both country specific and payment providers with an international presence are available at Mr Play Casino. VISA, MasterCard, Skrill and Neteller are the usual suspects and they are available to all online casino players. There’s a decent range of payment providers that service narrow player groups. To illustrate, INSTADEBIT is available to players coming all the way from Canada, Euteller is the dedicated direct online banking option for players from Finland, and Zimpler is the go-to deposit option for mobile casino players from Sweden. GiroPay and Sofort are the featured payment options for players from Germany.
The withdrawal times are not admirable, meaning players have to wait longer than usual to get their money out. However, this statement is based on the “fail-safe” timeframes displayed in the T&C. Moreover, players can withdraw using credit cards, e-wallets, INSTADEBIT, EntroPay, Bank Transfers and Bank Wire Transfers.
As a registered Mr Play Casino player, you can deposit and play in a number of currencies, such as GBP, EUR, CAD, SEK and NOK among others.
Mr Play Casino features a traditional online casino game library, which holds slots, table games, scratch cards and live dealer casino games. It’s a wide array of games which covers all types, and it’s able to entertain casino players with different affinities. Much like the game offer, the filters and the search options are conservative as well. Players can view or sort the games by their type, view the recent games they’ve played and there’s a search box as well. As you might’ve concluded already, it’s simple, minimal user interface which is getting there.
The abundance of games must be duly noted. In practice, as a new game is released, it will be added to the Mr Play Casino's portfolio, guaranteed. Mr Play Casino features, recommends some of the greatest hits which have become a staple amongst slot players, such as Starburst, Reel Bandits, Fruity Friends, but it proved to be fond of new titles such as EmotiCoins, Moon Princess slot and Leprechaun Goes to Hell slot.
Jackpot games are not available at this moment. If this doesn’t get changed in the upcoming few months, Mr Play Casino will start lagging behind its already well-established, and well positioned competitor online casinos.
Mobile players can access all casino games that are compatible with mobile devices. That being said, some games are unavaiable. The Mr Play Casino mobile app, which does not need to be downloaded, is compatible with iPhones, iPads, Android smartphones and tablets, and Windows devices. The main menu is a true marvel, holding most of the settings and it can take you to literally any part of the casino. In case you’re looking for the search box, you can find it in the main menu as well.
The games are somewhat neatly organized, but only by their type. Live casino games are available for mobile players, both the VIP and regular tables.
Most of the games will never see any attention, because they’re hidden in plain sight. Why? We feel that casinos that offer any filters make even abundant game collections appear as limited. Mobile players that get to scroll through the entire casino game library are in fact the minority. Jackpot games are not available, but the video slots offer is admirable.
We expected more. These 3 words say more than we can in an entire essay. Well, not as much, but considering there are Roulette and Baccarat games only, the Mr Play Live Casino leaves us with a bitter taste. What about one of the largest table game player bases, the blackjack fans? We know for a fact that there are Blackjack games provided by this particular live casino game provider, but why are they not available? Was the operator in need to cut some costs? Highly unlikely!
Nevertheless, the games you see on desktop are available for mobile play, which is a silver-lining, in some way. Once poker and blackjack games are added, the Mr Play Live Casino is going to become complete. It’s safe to call it, under construction at this moment. But there’s a good reason for this, it’s a recently launched online casino!
We’re happy with the Mr Play Casino VIP program, which is also known as the “Exclusive Club”. It comes with 7 different VIP levels, and each of them brings new, and more exciting benefits than the previous one. As you go up, you will be treated with exciting free bonuses, and you will get access to faster withdrawals, dedicated account managers and frequent boosts of all kinds. The VIP levels are:
The Premium and the Prestige VIP are reserved for players who truly have proved to be loyal to Mr Play Casino, or simply, they play a lot! This loyalty doesn’t go unnoticed, and players are INVITED to these highest VIP circles. Nevertheless, the Platinum VIP is open to all players, and you do not need an invite to become part of it. Monthly cashbacks, personalized offers, higher deposit and wager limits, VIP Live Tournaments and improved comp point redemption rates are just part of what you can expect down the road at Mr Play Casino as a VIP player.
The customer service representatives proved to be inconsistent. The quality of the service provided largely depends on WHO will actually be appointed to your query. Some agents are still not trained well, or are inexperienced when it comes to online gaming jargon, so much so that they can’t provide answers to the most fundamental questions. Nevertheless, all of them are friendly and will try to go the distance to comfort you. Inconsistent doesn’t mean bad overall, it means just that, it can go both ways. We managed to get a hold of skilled customer support agents, and this time around, the service was up to par with our expectations.
You can get live support every day, between 06:00 GMT and 23:00 GMT. We recommend the live chat, because it’s without a question the most efficient, but effective way of resolving any issues as well. You can also contact the Mr Play Casino by email, by simply filling out the contact web form in the Help section. Mr Play Casino is a follower of the C.A.R.E. principle, which is an abbreviation for the Customer Are Really Everything. We can also add that the customers are always right.
In spite of being a recently launched online casino, Mr Play is well-prepared to tackle most challenges. The casino is available in English, Swedish, Finnish, German and Norwegian, which pretty much covers the majority of online casino players in the world. These markets are the home many passionate online casino players. Besides the United Kingdom, we can add players from New Zealand and Canada as Mr Play’s favorite clients.
The language options and the nature of the casino game offer are just the tip of the iceberg, even the payment options point to the aforementioned regions. If you’re located in any of these countries, rest assured, Mr Play Casino will entertain you in its full capacity.
We can’t really make a final evaluation, or rank it accordingly, because there are some inconsistencies, and it seems like more games will be added in the upcoming period. As a new online casino, we must give it the benefit of the doubt. Some flaws like no Live Blackjack games, no jackpot slots, and the inconsistent customer support indicate that the casino is still making its baby steps. Also, pay attention to what games you play with bonus funds. Other than this, Mr Play looks decent and it seems promising. Can it be put among the best new online casinos for 2017? If anything changes, we’ll definitely revisit it, and update our Mr Play Casino review accordingly.
|MrPlay Casino Review Overview|
|Number of Bonuses:||3|
|Number of Withdrawal Options:||6|
|Number of Deposit Options:||16|
|Number of Currencies:||6|
|Number of Languages:||5|
|Number of Casino Games:||12|
|Number of Excluded Countries:||2|
|Number of Licenses:||2|
|Number of Softwares:||34|
|Number of reviewed Slots:||185|