Mansion Casino Review

Coming from a company that has been in the iGaming scene for over a decade - Mansion Group, we can’t argue on how big this casino really is.

With a wide range of games, top game providers, including market-leading promotions such as their welcome bonus offer. Mansion Casino has all you need and more.

We will go in detail with this Mansion Casino review and see what it’s truly made of. Topics include withdrawal times, payment options and quality of customer support.

The Mansion Casino welcome bonus offer varies depending on the country you're coming from. Players from the UK will be eligible for only one bonus. In contrast, CA, SA, and NZ players can choose between two options, which we cover further down.

The UK bonus is not out of what we consider ordinary. However, the wagering requirements are on the high end. Here are the details.

Bonus Terms

• Wagering Requirements 40x bonus amount
• Min Deposit: £20
• Excluded deposits: Neteller, Skrill, PayPal
• Expiry Period: 30 Days
• Maximum Bet Limit: Slots - £5, All Other Games – 10% Of Bonus Amount
• Game Weighting: Slots, Scratch Cards (100%), Pai Gow, Red Dog, Casino Hold’em, Roulette (25%), Baccarat, Blackjack, Craps, Sic Bo, Video Poker (0%), Blackjack Switch, Pontoon, Lucky Wheel (5%), All Other Games (0%)*
  *refer to the promotion T&Cs for the full list of wagering restrictions. 

Sign-Up Bonus for Other Regions

Surprisingly, Mansion Casino is much more generous to players out of the UK. This doesn’t mean that Mansion won’t treat UK customers well. The main reason is probably the fees and taxes the operator pays in the UK when offering casino bonuses to UK players.

And here is the rather attractive welcome bonus reserved for high rollers. To claim it, you will have to deposit at least €/$1,000 or other currency equivalents.

Please check the full bonus terms on the Mansion casino site.

Players from South Africa will be eligible for SA exclusive no deposit bonus, which grants 20 FS that can be used on Age of Gods slot games. The players' winnings will be transferred to their account as redeemable bonus funds, which will need to be wagered 20x before withdrawal. This is a rather low wagering requirement if we consider that SA free games on slots come with a wagering requirement of 35x your winnings.

Players looking past the welcome bonus are eligible for plenty of special promotions, such as festive promos, weekly prize draws, reloads and cashback options.

In terms of regular promos, you can expect a prize pool worth up to €/$/£2,000,000 in the form of tournaments and daily prize drops. Both are running weekly from Thursday to Wednesday on selected games.

Loyal players can take advantage of the casino’s VIP program and earn loyalty benefits. Make sure you understand all terms before committing to long play sessions.

All ongoing promotions are listed on the Mansion Casino promotions section. However, they don’t update it that often. It’s recommended to check it every week or so. Also, make sure you subscribe to weekly and special offers, provided in the occasional newsletter.

Mansion Casino has been around since 2004 and is a part of the Mansion Group – a leading provider with over a decade of experience in online gaming operating brands like Casino.com and Slots Heaven.

In the UK, Mansion Casino operates under a UK Gambling Commission license (Ref. No. 39448). In contrast, for players outside of the UK, the brand operates under a license issued by the Gibraltar Licensing Authority (RGL No.029). Both of these authorities are amongst the most reputable gambling accreditation bodies in the world.

This entails a strict fair play regulation across all of the markets the casino operates in. The casino is also a member of the Gibraltar Betting and Gaming Association.

The site is SSL-encrypted to safeguard all of your account information, and players can file complaints through a third-party dispute settling organization IBAS (Independent Betting Adjudication Service).

The casino is rigorous when it comes to age verification in particular, so before accessing any games or making any deposits, it’s best to provide the casino with the needed documents to avoid any additional hassles.

On the casino site footer, several seals are leading to gambling assistance organizations. They also have a dedicated responsible gambling section, where you can find advice and information about gambling management tools.

These are several tools that let you control how you spend and play:

• Self-Exclusion
• Time-out Period
• Daily, Weekly, Monthly Deposit Limits
• Session Limits

All of these spending limits are standard across all online casinos, but the inclusion of a session limit to better manage any gameplay length is a nice addition in terms of fair play.

Lastly, Mansion Casino games are not independently tested by third-party auditors, at least that’s what we could gather from their Fair play section. They don’t have any external links to any RNG certifications. Though, they claim to use a legitimate RNG (Random Number Generator).

Mansion Casino's payment options variety caters to all kinds of casino players, and you can choose anything from bank transfers, credit cards, debit cards, e-wallets and more. 

Players from the UK will be eligible to use PayPal, Neteller and Skrill. However, we recommend using UK players always to consider PayPal to fund their accounts, as it’s one of the most reliable payment methods for online casino players.

Payment Methods For Other Regions

Mansion Casino's primary targeted audience may be the UK. Still, the casino offers several market-focused payment methods for the rest of the targeted regions like South Africa, Canada and even New Zealand. Players from these countries can choose from several localised options, which we outline below.

South Africa

South African players can deposit with EasyEFT. This minimises any potential issues that might arise on your and the casino’s end. We recommend depositing with EasyEFT if you’re coming from this region. Mansion Casino is one of the few reliable online casinos that accept this SA dedicated payment method.

Based on the information on-site, you can also deposit in Rand, but you will play in USD. For this, you will incur a small currency conversion charge (1 USD=10 ZAR).

Canada

Canadian players can enjoy the benefits of CAD exclusive payment methods like INSTADEBIT and iDebit. Both of these payment options allow rapid transactions but keep in mind that with iDebit, you’d need to pay a small transaction fee.

New Zealand

Players coming from New Zealand, on the other hand, will have access to Skrill and prepaid card options like Paysafecard. These payment methods are some of the most secure payment methods available to NZ players.

Some of these payment methods are shared between countries such as ecoPayz, Skrill and Neteller and Bitcoin.

Mansion Casino Withdrawal Times

*Withdrawal time does not include processing time. Processing time is based on your Loyalty level and is as follows:

• Bronze, Silver & Gold Members: up to 3 Days
• VIP members: 1-2 business days

Mansion Casino Withdrawal Limits

The monthly withdrawal limits vary per loyalty level, with VIP and Elite players enjoying the highest withdrawal limits. Further details can be found on the lists below.

Please keep in mind that you can only withdraw using previous depositing methods and that your withdrawal method may be restricted based on your country. It’s best to check with customer support for further information on which withdrawal methods are available to you.

The Mansion Casino game lobby has more than 250+ games and is powered by some of the top-rated providers out there, from the likes of Playtech, NetEnt, Microgaming, and Play’n GO.

Games are separated into categories and can be filtered by provider. There is also a search bar, which lets you search by game name only, you can also sort games by Top Games and A-Z, which might be handy if you’re looking for popular titles or something specific.

Game availability varies by region, so you will only see games that are available in your country. For example, Canadian players will see slightly fewer games than UK players, but all of the popular titles will be accessible.

Slots and Jackpots

Slot game fans will be happy to see the Kingdoms Rise, alongside Age of the Gods series, which have proven to be especially popular among UK players.

The casino also boasts loads of Megaways titles, such as Gonzo’s Quest Megaways, Legacy of Ra, Piggy Riches, Bonanza and many others.

Cult classics like Mega Moolah and Mega Fortune are also present. Despite that, the casino has split their jackpot slots offer into two categories: daily jackpots and progressive jackpots, so expect plenty of entertainment coming your way.

Daily jackpots are especially popular since their jackpot must drop each day, so your chances of winning are much higher than progressives.

Table Games

The casino’s table game offering is decent and features both roulette and blackjack variants, alongside other classic casino games such as poker and baccarat.

Baccarat is available in only one variant, while roulette players will enjoy Roulette language variants.

Blackjack players will have several options like Perfect Blackjack, Premium Blackjack and Multiplayer Blackjack.

Casino Hold’em, Caribbean Stud Poker are some poker table examples, whereas the video poker selection has titles like Jacks or Better and Wild Deuces.

Accessing Mansion Casino site regardless of what mobile device you’re using has proven to be a fully-responsive experience.

The casino also has an app for iOS and Android users, respectively, and both can be downloaded for free. All of the essential desktop functions are available on both the web app and native apps.

Your access to the cashier, promotions and your favourite games are just a few taps away. Speaking of games, you be able to play around 150 mobile slots and table games.

The live chat option is not easily accessible on the iOS app, which is something we must point out. We should also remind you that if you’re using the iOS app, you will not be eligible for the welcome bonus offer. Moreover, you will only get access to Playtech and Pragmatic Play game selection.

The mobile app has a face ID sign-in too, which adds an extra layer of protection if you’re used to playing games on the go.

Playtech powers Mansion Casino's live casino, and it features some of their best tables, such as Roulette, Blackjack, Poker and Baccarat.

Even though Playtech live dealer tables are not ranked as high as Evolution Gaming or NetEnt live games, they are certainly worth the visit and are a common sight at online casinos in the UK.

You can expect 20+ well-known Playtech titles like Quantum Blackjack, Sic Bo, Spin A Win, Quantum Roulette and many other ones that we’ll let you discover by yourself.

In addition to the standard roulette table offering, the casino also features the Age of the Gods Bonus Roulette table, which features a bonus slot game inspired by the famous Playtech hit.

The Mansion Casino VIP club is only available to loyal players. Once you start making enough deposits and earn enough Loyalty Points, you’ll be ready to start your VIP journey.

Loyalty points are earned by playing different games, and each game can award a different amount of points. For example, online slot games award more points per wager than a game of online Craps.

There are four different loyalty levels: Bronze, Silver, Gold and Elite. As you move up the ladder, the benefits and prizes get better. For example, the VIP level will give you access to a personal VIP manager.

Mansion Casino is very transparent about their VIP managers, and you can find more information about who they are on the casino’s VIP section.

The benefits per loyalty level are detailed below. 

To qualify for the VIP tiers Mansion Casino you need to reach the following loyalty points:

• VIP: + 20,000 and deposit over $3,000/£2,000/2,200€
• VIP Elite: + 50,000 and deposit over $24,000/£16,000/17.600€
  *Please refer to Mansion Casino’s site for more information regarding loyalty points.

You can also claim cash bonuses relating to your loyalty level, the higher you climb, the higher the bonus will be. It's best to save your points and spend them at the higher levels since you will get more cash for your points, as outlined in the table below.

Mansion Casino has a team of dedicated and knowledgeable customer support managers that can be reached through a variety of channels, such as phone, email and 24/7 live chat.

Live chat support is available for registered customers only, and the button is always present on the website’s top right corner. You will need to answer a few security questions after the chat gets picked up. 

We had a satisfactory experience, and we even got the chance to speak with three different representatives, but we should point out that some of the agents were slower than others, but they did their best to make sure we were helped. 

Their FAQ is well organized and decently populated, it has some common questions regarding sign-up, safety, promotions and more, and it can be found on the Support page. 

We strongly suggest using live chat for urgent casino queries, as the agents usually respond in a minute. We tried out the email option too, but we received an answer after a couple of hours, which is completely normal.

Mansion Casino Contact Details

• UK number: 0800 376 8375
• International number: +35020047382
• Email: [email protected]
• Live Chat: 24/7
• FAQs: Categorized, Detailed

Its primary market may be the UK, and this is well reflected in the availability of PayPal as one of the many payment methods. But Mansion Casino targets several different markets, whether you’re coming from Canada, South Africa or New Zealand it has got you covered. 

Aiming to establish itself on the global market, Mansion Casino has made an effort to include other geo-specific banking options like EasyEFT, iDebit and Interac. Customers from each of the targeted markets can play in CAD/ZAR/NZD.

Their welcome bonus offer is geo-targeted, and the bonus terms, with the bonus offer being more rewarding for players outside of the UK.

Mansion Casino has exceptional payment methods that suit players coming from the UK, including other markets such as Canada, New Zealand and South Africa.

On top of that, many local currencies such as CAD/NZD and ZAR are supported. The customer support agents can be reached 24/7.

The casino has many ongoing promotions, as well as an established VIP program, where loyal players can look forward to various rewards VIP benefits.

While newcomers can take advantage of the generous welcome bonus offer, especially if they are coming outside of the UK. Finally, we can sump up this Mansion Casino review with a well-deserved recommendation.