- Checked byKay Jones
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You might not have heard of Lucky 31 casino but with a suite of 1500+ games you’ll want to know more about it!
Uncover the details of the generous, two-tiered welcome offer, fair terms, support channels and more in this in-depth Lucky 31 casino review.
Lucky 31 Casino Summary
We’re impressed that this site is available in 7 different languages. This makes for an excellent user experience across a number of territories.
- Extraordinary Live Dealer Casino Games Offer
- Outstanding Slot Games Collection
- Abundance of Bonus Deals & Promotions
- Great Customer Support
- Lucky 31 Casino is reputable and high rated Gaming Environment
- Live Support is NOT available round the clock.
- No Phone Support
- Lengthy Bonus Terms and General T&C. However, both are favorable.
Bonuses for New Customers
Before any other bonus offer, get your hands on a welcome bonus of up to $/€150, split across the first two deposits. It is a modest deposit bonus which carries high wagering requirements. According to the bonus rules, new players need to wager the deposit and bonus amount 30x before they can submit withdrawal requests.
Players can clear any wagering requirements playing slots, video poker and wagers in the Real Casino contribute 25% of the bet amount. Video Poker bets reduce the wagering requirements by 30% of the bet amount, and Slots will reduce the wagering requirements 100%! You need to wager the welcome bonus within 30 days!
Bonuses & Promotions
Bonuses are not scarce. They come in different shapes and sizes and rather frequently. Start off your week with up 100 Free Spins. You should know that winnings from free spins need to be wagered 30x before you can withdraw them. Reload bonuses are available on Wednesdays and on Fridays, seemingly modest, but very useful! These bonuses require players to wager the deposit + bonus amounts only 1 time! This is what makes them exquisite. The promotions can also be monthly. For example, during the first week of the month, you can take part in the Monthly Spin Mission. The prizes are eye-catchers!
Lucky 31 Casino operates under a standard remote gaming license issued by the eGaming Authority of Curacao. In all honesty, the casino appears as if it is licensed by the UK Gambling Commission and the Malta Gaming Authority. Nonetheless, the Curacao license is enough, because the casino has won the trust of the online gaming community. Lucky 31 states that all outcomes are derived randomly, however, there’s no mention of any audits.
There’s an SSL certificate which will protect your privacy, both your personal and banking details. The payment providers selected by Lucky 31 are safe and secure. There are no security threats whatsoever.
Players who sign up at Lucky 31 Casino can deposit and play in USD, GBP and the EUR. The payment options are decent, featuring the most widely available VISA, VISA Electron, MasterCard, Skrill and Neteller, and the market specific Sofort, GiroPay and Trustly.
Equipoise is also made available, besides Cashlib, Neosurf and the wonderful alternative to credit and debit cards EntroPay. The time that withdrawals take are admirable at the very least. Some withdrawals are processed within 24 hours, but it’s a common occurrence to see a payout taking up to 3 days.
In our opinion, Lucky 31 Casino could use certain addition to the payment methods list, like Zimpler for players from Sweden, Norway and Finland, POLi Payments for players of Australia and INSTADEBIT for Canadian players.
- Skrill - Moneybookers
- Skrill - Moneybookers
- USD - $
- EUR - €
- GBP - £
Both slots and table game players are in for long playing sessions, exploring new content non-stop. All types of games are well-covered, games are provided by a number of top-notch online casino game studios. This makes the casino game library colorful, diverse, and it gives us the right to call it all-round.
New releases are added to the game offer as soon as they’re launched. NetEnt’s and Microgaming’s games are expectedly in the spotlight. You have access to classic like Starburst, Immortal Romance and Blood Suckers, but you can also enjoy other attractive games like Chibeasties 2, Power Plant slot and Matsuire among others. Jackpot games come in high number as well!
Players who are not into slots can choose from many different Roulette games, Blackjacks, Video Poker and a dozen Scratch Cards like Pirate Hunters, Gone Camping and Golden Wealth to name a few.
- Video Poker
It looks great both on desktop and mobile devices. The pleasant mix of colors makes the games stand out. Furthermore, the casino is available in all 7 languages as well. You do not need to download any mobile app from iTunes or Google Play’s app store. Both Android and iOS devices can access the casino instantly.
We tested the interface and its overall performance by trying to jump from one type of game to another. One might say we were harsh about it. We tested the Lucky 31 Casino mobile web app playing the classic slot Mystery Joker, and then we jumped to the Live Dealer Immersive Roulette, followed by a few rounds on Candy Dreams slot.
Lucky 31 Casino excels when it comes to live casino action. There are tons of live dealer games. In fact, there are so many different tables that Lucky 31 employs a sorting system similar to the one used for slot games. Regardless if you’re in Texas Hold’Em Poker, Roulette, Blackjack, Baccarat, Caribbean Stud Poker or Craps, you can enjoy it with the assistance of courteous, professional live dealers.
Certain tables are hosted by dealers speaking in German, but the majority come in English.
VIP & Loyalty Rewards
Lucky 31’s way of saying thank you for your loyalty comes in the form of SuperPoints. They work pretty much the same as any comp points you’ve seen elsewhere. You collect SuperPoints on a daily basis and you use them to get yourself cool, useful bonus funds. For example, 5 Free Spins cost 5,000 SuperPoints, if you want to get €5 free you need to collect 40,000 Super Points. Lastly, in case you want your very own reload bonus, you need to get at least 50,000 points. As it turns out, you get quite a lot of Super Points with wagering, but Lucky 31 Casino will give you Super Points just for logging in!
The customer support team of Lucky 31 Casino is rather responsive. Live Support is available from 11:00AM to 00:00. Some might find this inconvenient, considering that this time period does not fit everyone’s needs. In case the live chat is not available, feel free to send your messages at email@example.com. Besides this, Lucky 31 staff is always on the lookout for the existence of any complaints. They sure are dexterous, trying to satisfy every player.
We value diversity, accessibility and most of all, we like to see casino accepting players from around the world, without being inclined to specific online gaming markets. Yes, Lucky 31 Casino comes with a short restricted territory list, but the list of jurisdictions that are not eligible for the welcome bonus is a long one. This will discourage these players to join Lucky 31, and after our experiment, we noticed that the restricted countries list is not accurate. Players from certain countries that are not eligible for the welcome bonus cannot register at all.
For what it’s worth, we can confidently say that Lucky 31 Casino is a great option for players from Sweden, Finland, Australia, Canada, New Zealand and players from Germany and Austria.
- United Kingdom
Usually, we outline the type of players a casino is designed for. However, after quite a long discussion, we still couldn’t put a finger on this, mainly because their game collection is so diverse and abundant. Bonuses are nowhere near being scarce! However, SuperPoints won’t get you far. As always, claim the welcome bonus! In the spirit of the number 31, claim the 131% match bonus up to $/€131!