- Checked byKay Jones
- Published For
Looking for an exclusive Joo Casino bonus? Then check out our boosted 200% offer with 100 free spins on top!
In this Joo Casino review, uncover the details and get all you need to know on withdrawals, support, security and more.
Joo Casino Summary
At first glance, it looks like any other SoftSwiss casino, but we soon doscvered there was more to Joo Casino than first meets the eye. With 700+ slots and dozens of other games it’s clear to see why it has been such a big hit with players.
- Bitcoin and Other Cryptos Accepted
- VIP Program and Loyalty Rewards
- Decent Collection of Jackpot Games
- Generous Welcome Package
- No Phone Support
Joo Casino Sign-up Bonus
The Joo Casino sign-up bonus differs slightly based on the player's location. This said, the welcome bonus is spread across the first 4 deposits, regardless of your region. What's more, it's a mix of match deposit bonuses and free spins.
We used to have an exclusive Joo Casino no deposit bonus offer for our players from Australia. Things have changed slightly, however. The good news is that we are still able to offer our readers something better, however, it's in the form of a first deposit bonus. To claim this bonus, you won't be required to enter any Joo Casino bonus codes. Simply follow our link to the casino.
Here's how the Joo Casino sign-up bonus looks in the table below.
If you have any experience with online casinos, then you're aware that the 200% Joo Casino bonus can go a long way. This does depend on the terms though, which we'll take a closer look at below.
Joo Casino Bonus Terms & Conditions
- Min Deposit: €/$20, AU$30
- Wagering Requirements: 50 x Bonus Amount
- Game Contributions to WR: Slots (100%), Roulette (5%), Video Poker (5%), Baccarat (5%), Blackjack (5%)
- Maximum Bonus Bet Limit: $/€5, AU$/CA$7
- Sign-Up Free Spins available on: Wolf Treasure
- Free Spins available on Domnitors, Cherry Fiesta, Brave Viking Slot
- Bonus Expiry: 14 days
- Max Cashout of Free Spins Winnings: €/$50, AU$/CA$75
The terms that apply to this Joo Casino welcome package are within what you'd consider normal and acceptable. With 50 times the bonus wagering requirements, players do indeed have decent chances of making a profit.
It’s unclear how many days players have to complete the wagering requirements. This information is only available in your account once you register and you claim the Joo Casino sign-up bonus. According to the info available in the Bonuses tab, bonuses expire after 14 days.
Joo Casino Bonus Codes for Existing Players
With a reload bonus on Mondays, and Free Spins on Wednesdays, Joo Casino seems to be pretty generous when it comes to existing players. We've summed things up below.
- Monday Afterparty: 40% Reload Bonus on Monday
- Wednesday Free Spins: Up to 50 Free Spins on Wednesday
Both offers were subject to the standard bonus terms. Similarly to the sign-up bonus, you won't be required to enter any Joo Casino bonus codes.
This is just a small part of the full bonus offer at Joo Casino. Let’s not forget that there’s a VIP program that will not leave any player indifferent to its qualities. Tournaments are also a big thing, which means that subscribing to the Joo Casino newsletter makes a lot of sense.
As for players looking for a Joo Casino no deposit bonus, we can only tell you that none are on display at the time of writing. The fact that these offers are mentioned in the main terms does, however, indicate that the casino might offer them at some point.
Is Joo Casino Safe and Reliable?
Joo Casino holds a license by the Government of Curacao. Although this is not the most popular jurisdiction, the casino makes the information clear from the start. Transparency is something that we tend to value.
Joo Casino is also powered by SoftSwiss, which has become a staple and one of the pillars of Curacao-based casinos online. It enables casinos of this kind to integrate a variety of payment options, extended range of casino software providers, and do so in a reliable manner. Real money is at stake, and reliability and security are what matters the most.
It boasts the seal of iTechLabs, but it doesn’t link to iTechLab, so we cannot confidently say that the games are audited by the independent auditor. Besides that, Joo Casino shows the seals of several different community members, with direct links to some like GPWA. For a Curacao casino, it's doing a decent job.
Payment Options & Withdrawal Policy
Joo casino players from most regions have access to the popular e-wallets like Skrill, NETeller and ecoPayz. On the other hand, players that are based in countries where things are less regulated can opt for alternative payment methods like Bitcoin or prepaid vouchers. Credit cards are accepted, but you might want to double-check with your bank account manager.
Joo casino's Australia players will be pleased to see that Neosurf is also on the cards. NOTE: the payment methods that will show up once you register are based on the currency you select when you register, and your country of residence. So, if you want to play with Bitcoin, please select BTC or any of the accepted cryptocurrencies when you register.
Joo Casino Withdrawal Times & Policy
- Pending Period: 0-24 Hours
- Verification Procedure: Up to 72 Hours
- Bank Transfers: 72 Hours
- Credit Cards: 3 to 5 Days
- E-wallets: Up to 48 Hours
Joo Casino Withdrawal Limit
- Weekly Withdrawal Limit: €/$2,500 or other currency equivalents*
- Monthly Withdrawal Limit: €/$12,000 or other currency equivalents*
(*including BTC and other cryptocurrencies)
It would've been nice if Joo Casino had included a more transparent list of all payment methods and their availability by country. For the time being, players will need to register an account to view this information. Luckily, they list their withdrawal policy in their main terms.
- Skrill - Moneybookers
- Skrill - Moneybookers
- USD - $
- EUR - €
- ZAR - R
Casino Games – All of the Essentials
In general, the Joo casino game library is well supplied by the likes of iSoftBet, Platipus, BGaming, Betsoft Gaming and IGTech. There are few others, but these seem to stand out as the regulars at bitcoin casinos. Game filter-wise, we’re not thrilled, but most casual players will find their way around. At the time of writing, Joo Casino offered players filtering based on the casino game provider, and the casino game type, like Card Games, Jackpot Games, Slots and Live Casino.
We did notice some inconsistencies with the Joo Casino IP filters in the games lobby. Online casinos of this kind usually have certain game restrictions based on the players' region. But we were able to see the complete lobby regardless of location. Digging deeper, when we tried to access games by Evolution Gaming, for example, from Australia, we were redirected to an error page. The moral of the story, not all Joo Casino games you see are available to you. They could be, but not necessarily.
Joo Casino Pokies
As for the actual games, the pokies, or slots collection, is decent. Joo Casino Australia players are treated to the likes of Wolf Treasure slot by IGTech and Booongo's Great Panda slot. The latter forms part of the jackpot game collection. While you won't find Mega Moolah or Mega Fortune within this section, using the manual search bar will confirm that they are available. This reiterates our worries about inconsistencies. Luckily, the jackpot slots that they do show within this section are still extremely varied.
There are also quite a lot of blackjack, roulette and video poker variations available. Most of which can be found under the Card Games section. The only downside is that Joo Casino RNG games have been merged with live dealer tables. You'll need some experience to browse through this section. The choice is however there, once you figure out how to navigate through it all. Whether you’re playing with BTC or any FIAT currency, Joo Casino has you covered.
- Video Poker
Mobile Casino Experience
Android or iOS, Blackberry or Windows, smartphone or tablet, Joo Casino app is compatible, regardless of the operating system. There are no native apps that you can download from the Google Play Store or iTunes. Frankly speaking, we don’t think they are necessary.
The current Joo Casino mobile web app holds enough games to get most players through a few weeks, at the very least. However, we do have a remark regarding the interface. Filters are not that big of a deal on desktop, but on mobile, they can dramatically change the player’s experience. Besides the Top Games, New Games and Recommended, there aren’t any other categories or filters.
Both pokies and table games are available in large quantities, and all bonuses that can be found on the promotions page are available both to desktop and mobile players unless otherwise stated.
The Joo Casino live chat button is located in the bottom left corner of the screen, and it's always there because the mobile web app is responsive. On the left side, you can find the big, green, deposit button. Everything is placed in an easy to reach location.
A Well-supplied Live Dealer Section
The Joo Casino live dealer selection is admirable, with Evolution Gaming being at the forefront. Nevertheless, since Joo Casino is reaching out to certain markets like Australia, most of these games are not available in all countries. The good news is that they have recently teamed up with Ezugi, Pragmatic Play Live and Lucky Streak to target more regions.
As you can probably imagine, choice isn't an issue with Joo live casino. Baccarat, roulette, blackjack, poker, and all of the rest are available in several different variations. They also range in terms of limits, with more than enough VIP tables to choose from. The only thing that kind of raises concerns is that not all players get the same treatment. Then again, this is not Joo Casino's fault. What they could do though is ensure that players see what games are actually available to them before they register.
VIP Program & Winner’s Club
As soon as you register with Joo Casino, you will be approached by a VIP account manager. The VIP program hides many surprises, and we're going to mention some of them below.
There are a total of 7 Joo Casino VIP levels to climb. Each €/$20 (AU$30) you wager on slots, will earn you 1 comp point. Aside from the weekly cashback bonus mentioned above, players will also receive a mystery prize. This can be in the form of Joo Casino free spins, money and more. You may even end up receiving a Joo Casino no deposit bonus. Of course, you'll need to ensure that you read the full bonus terms before claiming any of these offers.
Customer Support – Responsive & Professional
We tested the Joo Casino live chat response, and we have to say, we're pleased with the service we received. We contacted the customer support trying to find out more about the live dealer casino games, and which games are available to Aussie casino players. The casino representative asked us to provide a few screenshots, and things started rolling. The most important thing for us was that somebody responded immediately and tried to get to the bottom of our query.
Other than that, it's also possible to turn to the FAQs section. Unfortunately, it's not one of Joo Casino's strongest areas and in most cases, your query will go unanswered. The casino also gives players the option to fill out a contact form. This will, of course, take longer to receive a reply that Joo's live chat.
Joo Casino Contact Details
- Email: Online Contact Form
- Live Chat: Yes, 24/7
- Phone Number: N/A
- FAQs: Yes, Brief Overview
Australia & Canada Optimised
Right from the start of this Joo Casino review, it becomes apparent that Australia is getting the front seat. Casinos of this kind are particularly popular here because of the availability of bitcoin. In fact, Softswiss is considered a reputable name within the region.
Speaking of payment methods, Neosurf is another aspect that should keep Joo's Australian players happy. Plus they have an AU specific version of their site with all promotions displayed in AUD.
Lately, Joo Casino has also extended their reach to Canada. They have integrated the likes of Interac, into their portfolio and again accept CAD. Players from New Zealand are also able to access an NZ version of Joo Casino site. Players from these regions have more payment options and a wider range of games at their disposal.
In short, except for the US, the UK and a few other markets like Spain and Turkey, all others are in Joo Casino’s reach.
- New Zealand
- United Kingdom
Joo Casino Verdict: Plenty of Promotions
Except for the flaws we pointed out related to the casino game lobby, Joo Casino ends up being the perfect getaway for VIP players. It's an all-around online casino, reliable, with well-defined policies in place. We'd go the full distance and say that in spite of their licence, Joo is better than the majority of operators that target the same markets. They're definitely more transparent and easy to get in touch with.
If you think you’ve missed anything, have another look at the Joo Casino review. We tend to update it regularly to keep up with any of the casino's latest revamps.
FAQ Joo Casino Review
- How can I claim the Joo Casino sign-up bonus?
At the time of writing we have an exclusive Joo Casino bonus for new players. This is available of the first deposit and is a combination of bonus money and free spins. You won't need to enter any Joo Casino bonus codes but instead sign-up to the casino directly via our link.
- Is there a Joo Casino no deposit bonus?
No. For the time being, there isn't a Joo Casino no deposit bonus. They are known to change their promotions regularly though. This is why we suggest checking back to our review from time to time. We'll be sure to update you with all necessary details including any Joo Casino no deposit bonus codes.
- Will I need any Joo Casino bonus codes?
No. Joo Casino bonus codes no longer seem to be used. There was a time when you needed a promo code to be eligible for some of the offers though. If the casino decides to change things once again, we'll be sure to display all necessary Joo Casino codes.
- Are Joo Casino Australia players accepted?
Yes. Joo Casino is licensed by the government of Curacao and accepts players from Australia. They are actually considered one of the casino's feature markets. In fact there's a AU specific version of the website just for players from this region. Joo Casino Australia players also have some other perks that we looked into earlier on.