House of Jack Casino Review

It takes a generous bonus to attract the attention of casino players nowadays. House of Jack provides just that. It’s a 3 step welcome bonus package that totals $450 + 100 Free Spins that do not carry any wagering requirements. Just to be clear, here’s how the welcome package looks like:

Deposit $20 and use the respective bonus code, and the bonus treats are yours. The welcome bonuses carry higher than the standard wagering requirements. That’s 50x the bonus amount. Other, subsequent bonuses need to be wagered 40x only.

The game wagering contributions are among the most complex we’ve ever encountered. We recommend to double check it before you play any game if you’re a bonus player. Here’s the table of wagering contributions per game:

• Slots – 100%
• Scratch Cards – 100%
• Classic Slots – 75%
• Live Dealer Roulette – 10%
• Live Dealer Blackjack – 10%
• Live Dealer Baccarat – 5%
• Live Dealer Hold’Em – 5%
• Table Games – 8%
• Roulette – 8%
• Baccarat – 8%
• Craps – 8%
• Blackjack – 2%
• Video Poker – 2%

Live dealer games are also mentioned, but for the time being, House of Jack Casino does not offer any live casino games. We should also point out that there’s a maximum cashout limit of $5,000 on winnings that are a result of the welcome bonus. This applies to all 3 bonuses.

Bonuses are available round the clock. Whenever you wish to deposit, a bonus is available, regardless of the time of the day, or day of the week. Some of the bonuses and promotions we like to point out are the Choose Your Treasure!, which is a 30% reload deposit boost up to $100, Free Spins Shoot Out!, 20 Free Spins for a deposit of $20 only, and/or the Match Flash Back, a 50% reload bonus up to $150.

Make sure you use the respective bonus code when you deposit. Otherwise, you’ll have to contact customer support and resolve the misunderstanding. Furthermore, as we pointed out earlier, these bonuses carry lower wagering requirements than the ones that apply to the welcome bonus package.

The only authority that oversees and regulates House of Jack Casino’s activities is the eGaming Authority of Curacao. There’s no mention of any independent audit, no certificate is displayed that would provide proof of the reliability of their games. Players need to rely on the trust the online casino game providers have earned over the years. However, House of Jack Casino is an advocate of responsible gambling. It’s pretty much the only policy that goes beyond what’s considered mandatory, like the license provided by Curacao.

We’ve followed the House of Jack for quite some time now, and we haven’t received any complaints, nor we have heard of any recently. However, we heard of rumors that the games payouts have been reduced. Now, this can’t be taken as reliable information because players rarely boast when they win. Ergo, we have to exclude them and take them as rumors. Players who decide to play at Curacao licensed online casinos should be aware of the threat in front of them. If possible, please join a UK licensed online casino, one that we recommend.

Although it used to show special affinity for players from Australia and New Zealand, the operator is aware that it needs to entertain players from other regions in order to thrive forward. Casino players from Canada are paid greater attention, at least that’s what we can conclude from the banking area. In general, players can deposit with e-wallets like Skrill, Neteller, and EcoPayz, prepaid cards like Paysafecard and credit/debit cards like VISA, MasterCard and their debit counterparts.

INSTADEBIT is also available, but only to players from Canada. House of Jack Casino accepts deposits in EUR, NZD, USD and CAD.

Following the legislation changes in Australia, much has changed at House of Jack Casino. It was, after all, primarily an Australia facing online casino featuring payment options like POLi for instance. Nowadays, the alternative is Neosurf.

Deposits are instant, whereas withdrawal can take between 3 and 5 days, according to the withdrawal times displayed in the banking section. We are skeptical about these withdrawal times. From what we were able to dig out on the net, withdrawals are known to take longer than that. Just make sure you have your verification documents in order and available when they’re requested. There’s just something about Curacao licensed online casinos that doesn’t allow us to tell you to relax and just make your deposit. Sure, you will be able to play, but once the time comes for a withdrawal, that’s usually when troubles show up.

Slot players, or Pokies fans have a rather diverse collection of games when playing at House of Jack Casino. The games are provided by Microgaming, Quickspin, Betsoft Gaming, Spigo and Play’n Go. Most of the games are provided by Microgaming, followed by Play’n Go and Betsoft Gaming respectively.

The jackpot offer is decent, thanks to the presence of Microgaming’s Mega Moolah, Tunzamunni, Major Millions and Lotsaloot among others. Moreover, there are a few jackpot games by Betsoft Gaming such as A Night in Paris slot, Diamond Progressive, Slotfather slot and Mega Glam Life slot.

Table games are also available and Roulette and Blackjack are in the spotlight, being available in virtually all versions. Enjoy European Roulette, French Roulette, or you can raise the stakes with American Roulette. Blackjack comes in many versions as well, like Blackjack Multihand, Classic Blackjack, HiLo, Vegas Strip Blackjack, Double Exposure and there’s a Single Deck Blackjack as well.

House of Jack Casino can meet the needs of slots players in full. Whether you’re into jackpots or you just want to spin the reels for the thrills Jack can deliver! NetEnt’s finest are not available at House of Jack which is a flaw in a way. Sure, they’re not the only attractive games, but they are popular for a very good reason.

We have to give it to House of Jack Casino, the app looks amazing. It’s surprisingly faster than other buffed up mobile casinos. Everything is in its place, positioned to deliver the optimal mobile gaming experience. Now, the game offer is not that appealing, but it is enough to keep you entertained and rewarded during your daily commute or your coffee break. The absence of NetEnt games is apparent.

No downloads are needed. You can access the House of Jack mobile casino via your mobile web browser. This applies to all types of mobile devices, including Android, iOS and Windows devices, both smartphones and tablets included. We tested the app’s performance playing Hugo slot by Play’n Go, the classic Bar Bar Black Sheep by Microgaming and Single Deck Blackjack.

Obviously, House of Jack could use some live dealer games. After all, table game players make almost half of the entire casino player base. It does not necessarily need to bring in the games of Evolution Gaming or NetEnt, Extreme Live Gaming live casino games will do just well. Ezugi, VIVO Gaming and Asia Gaming are decent options as well. Players will surely appreciate Jack’s efforts.

Everything is set for Live Dealer Casino Games at House of Jack Casino, even the bonus terms include rules on completing the wagering requirements for bonus players. We really hate saying this but, what are they waiting for? With a bit of work on their reputation in the community, some early paid out withdrawals, and extra cashback offers, they can be back on the right path and make that investment pay off in full.

The VIP Club is called Jack’s Pack. There are few ways in which a player can become part of Jack’s Pack. Players of value to House of Jack are invited to the VIP club. You can be loyal to them, meaning you’ve been part of their community for a long time, you log in frequently, make frequent deposits and you play many casino games. Once part of the prestigious VIP club, you will have access to exclusive bonus offers, faster withdrawals, dedicated VIP hosts, a welcome VIP bonus, freebies and many other perks that only VIP players get to benefit from.

If you’re that kind of a player who likes to be rewarded for showing loyalty and staying with an online casino longer than the average casino player, stop right there. House of Jack Casino should be your only option if you’re located in a country which is usually on the list of restricted countries. Why? It takes a lot of time and money to reach VIP status, especially the higher tiers. We’re not saying it’s not worth to pursue such status at House of Jack Casino. Instead, we’re saying that you should first check your other options.

As a player at House of Jack Casino, you can rely on live support available 24/7. Prior to the all out ban on online gaming, there were 3 phone numbers displayed at the House of Jack Casino. One of them was dedicated to Australian casino players, the other to New Zealand casino players, and the 3rd one was open to all online casino players with account at House of Jack. For the time being, the only phone number that’s open to casino players is 1877-280-5371.

Should you require email support for whatever reason, send your messages at info@houseofjack.com, or if it’s a payment related query, contact House of Jack Casino at HOJbanking@houseofjack.com.

Besides phone support, you can contact the customer support department via live chat, also available 24/7. In all honesty, they could’ve kept the two other phone lines open. After all, there still are players from New Zealand who play at House of Jack Casino. However, we can’t say the same about any Australian casino players.

House of Jack was a prominent Australian online casino, which faced harsh changes in the legislation. We expected the changes to put an end to House of Jack. Its short lived success forced the operator to rethink its approach and consider expanding into other regions. Also, the casino seems to be doing well from a standpoint of Canadian casino players. Lastly, players from New Zealand can still gorge on all games that are put on display at the House of Jack Casino.

It’s easy to spot the signs of strong Australian influence. Fortunately, the casino managed to deal with the challenges thrown at it, but it appears that it still is sailing in muddy waters.

House of Jack Casino certainly has its flaws, but it has one thing that other online casino do not have, style. Every aspect of the casino is designed in the spirit of Jack, the jolly crocodile. It has all the necessities, fundamental features that are required for a smooth online and mobile gaming experience. Let the welcome bonus package be the reason you need to join Jack. However, know what you’re getting into. If you’ve carefully read our House of Jack Casino review, you know what we’re talking about.