House of Jack Casino Review

4 / 5
Players from USA are not allowed in this casino
Here is a list of casinos that do accept players from USA

Overview

Welcome to the House of Jack! It’s a seemingly common online casino, but once you look at the details, you’ll realize it’s inclined to players from Australia primarily. Nonetheless, unlike other online casinos like Gday Casino and All Australian Casino, House of Jack is open to players from other regions as well. Powered by top-notch slot producers, providing a well-organized collection of virtual table games, it can meet the gaming needs of virtually any player, regardless of their taste in casino games.

Overview

Bonuses for new customers

It takes a generous bonus to attract the attention of casino players nowadays. House of Jack provides just that. It’s a 3 step welcome bonus package that totals $450 + 100 Free Spins that do not carry any wagering requirements. Just to be clear, here’s how the welcome package looks like:

  • 1st Deposit Bonus: 100% up to $250 + 100 Free Spins – Bonus Code: JACK1
  • 2nd Deposit Bonus: 50% up to $100 – Bonus Code JACK2
  • 3rd Deposit Bonus: 100% up to $100 – Bonus Code JACK3

Deposit $20 and use the respective bonus code, and the bonus treats are yours. The welcome bonuses carry higher than the standard wagering requirements. That’s 50x the bonus amount. Other, subsequent bonuses need to be wagered 40x only.

The game wagering contributions are among the most complex we’ve ever encountered. We recommend to double check it before you play any game if you’re a bonus player. Here’s the table of wagering contributions per game:

  • Slots – 100%
  • Scratch Cards – 100%
  • Classic Slots – 75%
  • Table Games – 8%
  • Roulette – 8%
  • Baccarat – 8%
  • Craps – 8%
  • Blackjack – 2%
  • Video Poker – 2%

Live dealer games are also mentioned, but for the time being, House of Jack Casino does not offer any live casino games.

Signup Bonuses

Eligible games are Blackjack, Video Poker, Slots, Table Games, Scratch Cards, Roulette, Craps, Baccarat

1st Deposit Bonus: 100% up to $250 + 100 Free Spins – Bonus Code: JACK1

2nd Deposit Bonus: 50% up to $100 – Bonus Code JACK2

3rd Deposit Bonus: 100% up to $100 – Bonus Code JACK3

The minimum qualifying deposit is $/€20.

Bonuses & Promotions

Bonuses are available on demand. Whenever you wish to deposit, a bonus is available, regardless of the time of the day, or day of the week. Some of the bonuses and promotions we like to point out are the Choose Your Treasure!, which is a 30% reload deposit boost up to $100, Free Spins Shoot Out!, 20 Free Spins for a deposit of $20 only, and/or the Match Flash Back, a 50% reload bonus up to $150.

Make sure you use the respective bonus code when you deposit. Otherwise, you’ll have to contact customer support and resolve the misunderstanding. Furthermore, as we pointed out earlier, these bonuses carry lower wagering requirements than the ones that apply to the welcome bonus package.

Security

The only authority that oversees and regulates House of Jack Casino’s activities is the eGaming Authority of Curacao. There’s no mention of any independent audit, no certificate is advertised that would provide proof of the reliability of their games. Players need to rely on the trust the online casino game providers have accumulated over the years. However, House of Jack Casino is an advocate of responsible gambling. It’s pretty much the only policy that goes beyond what’s considered mandatory, like the license provided by Curacao.

Banking

Although it shows special affinity for players from Australia and New Zealand, the operator is aware that it needs to entertain players from other regions in order to thrive forward. Casino players from Canada are paid greater attention, at least that’s what we can conclude from the banking area. In general, players can deposit with e-wallets like Skrill, Neteller, and EcoPayz, prepaid cards like Paysafecard and credit/debit cards like VISA, MasterCard and their debit counterparts.

INSTADEBIT is also made available, but only to players from Canada. Listed as Instant Bank, we assume this is a hint that players can also use other online banking methods like POLi Payments, iDEAL and Euteller, but this is just a speculation. House of Jack Casino accepts deposits in EUR, AUD, NZD, USD and CAD.

Deposit Options

  • ecoPayz
  • INSTADEBIT
  • MasterCard
  • Neteller
  • Paysafecard
  • Skrill - Moneybookers
  • Visa
  • Visa Debit
  • Visa Electron

Withdrawal Options

  • ecoPayz
  • INSTADEBIT
  • MasterCard
  • Neteller
  • Skrill - Moneybookers
  • Visa
  • Visa Debit
  • Visa Electron

Accepted Currencies

  • AUD - $
  • CAN - $
  • EUR - €
  • NZD - $
  • USD - $

Casino Games

Slot players, or Pokies fans have a rather diverse collection of games when playing at House of Jack Casino. The games are provided by Microgaming, Quickspin, Betsoft Gaming, Spigo and Play’n Go. Most of the games are provided by Microgaming, followed by Play’n Go and Betsoft Gaming respectively.

The jackpot offer is decent, thanks to the presence of Microgaming’s Mega Moolah, Tunzamunni, Major Millions and Lotsaloot among others. Moreover, there are a few jackpot games by Betsoft Gaming such as A Night in Paris slot, Diamond Progressive, Slotfather slot and Mega Glam Life slot.

Table games are also available and Roulette and Blackjack are in the spotlight, being available in virtually all versions. Enjoy European Roulette, French Roulette, or you can raise the stakes with American Roulette. Blackjack comes in many versions as well, like Blackjack Multihand, Classic Blackjack, HiLo, Vegas Strip Blackjack, Double Exposure and there’s a Single Deck Blackjack as well.

Casino Games

  • Baccarat
  • Bingo
  • Blackjack
  • Craps
  • Keno
  • Progressive Slots
  • Roulette
  • Slots
  • Table Games
  • Video Poker

Mobile

We have to give it to House of Jack Casino, the app looks amazing. It’s surprisingly faster than other buffed up mobile casinos. Everything is in its place, positioned to deliver the optimal mobile gaming experience. Now, the game offer is not that appealing, but it is enough to keep you entertained and rewarded during your daily commute or your coffee break. The absence of NetEnt games is apparent.

No downloads are needed. You can access House of Jack mobile casino via your mobile web browser. This applies to all types of mobile devices, including Android, iOS and Windows devices, both smartphones and tablets included. We tested the app’s performance playing Hugo slot by Play’n Go, the classic Bar Bar Black Sheep by Microgaming and Single Deck Blackjack.

Live Casino

Obviously, House of Jack could use some live dealer games. After all, table game players make almost half of the entire casino player base. It does not necessarily need to bring in the games of Evolution Gaming or NetEnt, Extreme Live Gaming live casino games will do just well.

Vip

The VIP Club is called Jack’s Pack. There are few ways in which a player can become part of Jack’s Pack. Players of value to House of Jack are invited to the VIP club. You can be loyal to them, meaning you’ve been part of their community for a long time, you log in frequently, make frequent deposits and you play many casino games. Once part of the prestigious VIP club, you will have access to exclusive bonus offers, faster withdrawals, dedicated VIP hosts, a welcome VIP bonus, freebies and many other perks that only VIP players get to benefit from.

Customer Service

As a player at House of Jack Casino, you can rely on live support available 24/7. There are 3 different phone numbers and you should use the one that suits you most. Players from Australia should dial 1800-531-558, players from New Zealand can contact House of Jack Casino dialing 0800-450-127, whereas players from the rest of the world can reach House of Jack by phone at (+) 1877-280-5371.

Besides phone support, you can contact the customer support department via live chat, also available 24/7. Lastly, if you’re not in a hurry, send your emails at Info@houseofjack.com or HOJbanking@houseofjack.com depending on the nature of your query.

Markets

Players from all around the world are welcomed, but players from Australia, Canada and New Zealand are more than just welcome to join House of Jack Casino. The casino is tailor made to their needs, slot players in specific. We expect this casino to grow further, to have NetEnt’s and NYX Interactive’s games added to their collection.

Languages

  • English

Excluded Countries

  • Belgium
  • Cyprus
  • Czech republic
  • Denmark
  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Greece
  • Holy See (Vatican City State)
  • Hungary
  • Ireland
  • Italy
  • Philippines
  • Romania
  • South Africa
  • Spain
  • United Kingdom
  • United States Minor Outlying Islands
  • USA
  • Virgin Islands, U.S.

Join

House of Jack Casino certainly has its flaws, but it has one thing that other online casino do not have, style. Every aspect of the casino is designed in the spirit of Jack, the jolly crocodile. It has all the necessary, fundamental features that are required for a smooth online and mobile gaming experience. Let the welcome bonus package be the reason you need to join Jack.

Pros

  • Favorable Bonus Terms
  • VIP Program
  • Live Support 24/7
  • Great for players from Canada, Australia and New Zealand
  • Abundant Slots Collection

Cons

  • No Live Dealer Games
  • The Games and the RNG are not Audited

Summary Table

House of Jack Casino Review Overview
Evaluation: 4
Number of Bonuses: 1
Number of Withdrawal Options: 8
Number of Deposit Options: 9
Number of Currencies: 5
Number of Languages: 1
Number of Casino Games: 10
Mobile: Yes
Live Casino: No
Number of Excluded Countries: 21
Number of Licenses: 1
Number of Softwares: 5
Number of reviewed Slots: 63

Licences