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Gala Casino Review

4/5
Written By Thomas Williams
  • Checked byKay Jones
  • Published For Flag Icon

Gala Casino is owned by the Entain Group who also own big brands such as Ladbrokes and Foxy Games, so we’re expecting big things.
In this Gala Casino review, explore the 200% welcome bonus, terms, security and more.

Welcome Bonus200% up to £40 + 20 Spins
Very Good
Claim Bonus
18+. New customers only. Deposit/spend £20, get £40 bonus + 20 Free Spins. 35x Wag on Bonus. 10x Wag on Free Spins winnings. Free Spins valid on selected games. 7 days to claim, 7 days to wager. Payment restrictions & T&Cs apply. Gamble Responsibly - www.begambleaware.org

Gala Casino Summary

Owned by
LC International Ltd
Number of Slots
Software Providers
Playtech logoIGT logoWMS logoNextGen Gaming logoNYX Interactive logoLightning Box logoBlueprint Gaming logo
Number of Live Games
Live Chat?
Mobile App?
Licenced by
  • Very Trustworthy
  • Very Trustworthy
thomas williams
Our Expert:
Thomas Williams

Gala Casino hosts over 300 casino games including a blend of slots, live casino and classic table games. It might not be the biggest collection in the world but all of the providers are of the highest quality.

Gala Casino Review screenshot

Pros

  • Great Welcome Bonus Packages
  • Outstanding VIP & Loyalty Programme
  • Live Dealer Casino Games
  • Decent Payment options
  • Great Customer Support
  • Great Welcome Bonus Packages
  • Outstanding VIP & Loyalty Programme
  • Live Dealer Casino Games
  • Decent Payment options
  • Great Customer Support

Cons

  • Extremely Long List of Restricted Territories
  • Extremely Long List of Restricted Territories

Gala Casino Welcome Bonus Offer

Previously, Gala Casino had several welcome bonuses for different casino games. They have recently updated their bonus terms and come up with a new sign-up offer available on slots only. The welcome bonus has been kept simple but they have also thrown in some bonus spins. This is exactly what you need to get you started off on the right foot.

One thing you'll have to keep in mind is that this is a deposit bonus, so you will need to meet minimum deposit requirements of £20. In addition to this, the bonus is restricted to slot games only. What this means is that wagering requirements, capped at 35 x bonus, must be completed on slots in order to be eligible for the bonus. Unfortunately, table game fans will have to look elsewhere.

Deposit Bonus

gala casino logo
Gala Casino
  • bonuses.svgGreat welcome package
  • payment methodsTrusted payment options
  • licensesExcellent reputation
Welcome Bonus200% up to £40 + 20 Spins
Very Good
18+. New customers only. Deposit/spend £20, get £40 bonus + 20 Free Spins. 35x Wag on Bonus. 10x Wag on Free Spins winnings. Free Spins valid on selected games. 7 days to claim, 7 days to wager. Payment restrictions & T&Cs apply. Gamble Responsibly - www.begambleaware.org

Bonuses & Promotions

As a loyal, existing player, or customer at Gala Casino, you can treat yourself with reload bonuses, cashback deals and you can also compete with other fellow players in tournaments. Gala Casino is doing a lot to improve the overall player satisfaction. There are bonus offers throughout the whole week, during weekdays and during weekends.

The cashbacks go as high as 25% of the net losses incurred during the qualifying promotion period. The reload bonuses vary between 25% and 50%, which is generous, enough. Sure, we’d like to see some match bonuses, but we assume they’re given to players who are not regulars. Furthermore, there’s always a promotion of some kind in the form of a raffle, a competition, basically an incentive to make a deposit. With the said deposit, you become eligible for luxurious travel arrangements, cash prizes, favorable bonus deals, and much, much more.

In order to get the best overview of the promotion, we recommend using the filter options displayed above the bonus offers, including Live Dealer, Slots, VIP, Card Games and Table Games. We really like this feature and this is probably the first time we’ve ever stumbled upon it.

Licenses, Security Certificates and Player Protection

The name Gala Casino does not echo in the online gaming industry, but Coral sure does. Not long ago, Coral and Gala mergded, that is, the operators merged. The casinos operate independently. In addition, Coral and Ladbrokes are partnered, which then means, Gala is associated with one of the largest operators in the UK, Ladbrokes!

Gala Casino is regulated and governed in accordance with the rules of the Gibraltar Betting and Gaming Association (RGL 010 & 012), and the UK Gambling Commission (License No. 000-039069-R-319426-001). The site has SSL encryption, which means the information is encrypted, and you have nothing to worry about as long as you’re browsing the Gala Casino webpage. However, we couldn’t find any information about any independent audits undertaken by a 3rd party testing agency.

As the casino recommends, players should play the games for the sake of fun and entertainment. Gala showcases a one of a kind Budget Calculator and a Time and Money Diary. This is by far the most distinctive feature of Gala Casino. We salute their efforts to reduce irresponsible play to the very minimum. A wide array of responsible gaming advocates are associated with Gala Casino, such as Gamblers Anonymous, GamCare, GamBlock and Gambling Therapy among others.

Payment Methods and Banking Terms at Gala Casino

The real fun starts when you make your first deposit and you start playing with real money. After all, this is the only way you can become richer by playing casino games. Gala Casino cooperates with all kinds of payment providers. You can deposit using credit* and debit cards, e-wallets and prepaid cards (*Note: credit card transactions not available in the UK). By far the most convenient payment options is PayPal, with Skrill and Neteller behind it. Other deposit options are EcoCard and Paysafecard.

The transactions you’re going to be making to and from Gala Casino will be processed in GBP, but you can deposit in USD and EUR. You can also play in USD and EUR as well. Gala Casino has made it clear that it will not charge any fees on deposit or on withdrawals. However, players are advised to check with their respective banks and with their payment providers if they are charging any additional fees, which in our experience is always the case.

There’s a minimum deposit threshold of £10, which is great for casual players, or for players who want to test Gala Casino’s services and get a taste of their offers. Deposits are instant, meaning you can start playing with real money as soon as you click that deposit button.

The withdrawal policy at Gala Casino is in good order as well. It might take you some time to get used to the FAQ interface, but you’ll get there. In other words, the information is there, but you need to find it. Because of this, we can’t call it a transparent casino straight out, but it is a fair one!

Credit and debit card withdrawal might take between 2 and 5 days, and Gala Casino cannot speed up this process because it’s an industry standard. The same applies to bank transfers. However, e-wallet withdrawals are processed instantly as soon as the payment is verified. In practice, you’ll get your e-wallet withdrawals completed in less than 24 hours. Also, there are no fees whatsoever.

We recommend verifying your identity, to provide the personal ID documents before the time for withdrawals comes. This way you’ll be able to take full advantage of Gala Casino’s fast withdrawals. Failing to provide proof or your identity results in account closure, freezing of funds and voiding all winnings so far.

PayPal is the absolute favorite, both as a deposit and a withdrawal option. Players who for whatever reason cannot withdraw to the deposit method they’ve used, can always opt for the Bank Transfer.

Withdrawals are processed on the principle first come, first served. In our opinion, Gala Casino has every right to boast their seal displayed at the bottom of the page saying Fast Withdrawals.

Deposit Methods
  • Neteller
  • Skrill - Moneybookers
  • Paypal
Withdrawal Methods
  • Neteller
  • Skrill - Moneybookers
  • Visa
Accepted Currencies
  • USD - $
  • EUR -
  • GBP - £

Exclusive Casino Games on Display

Gala Casino is light-years ahead of other online casinos which we can confidently call mediocre. The game library is organized, and it comes with tons of casino games. You can have the games displayed with large thumbnails, or have them listed showing short descriptions of the game at hand. Gala has its very own exclusive games to offer. As we said, the name may not echo, but its features sure do make a lot of noise!

We really like the jackpot collection! Not because we’re into 6 and 7 digit prizes, but because there are a lot of them! To put this in numbers, there are more than 30 jackpot casino games available at Gala Casino. In case you’re not looking for slots action, click on the Casino tab at the top of the page. This will take you to the Playtech collection, where, among other games, you can enjoy Blackjack, Roulette, Baccarat and Video Poker. The Macau section is quite enticing, showcasing slot games based on Asian motifs and Live Dealer games with a “touch of Asia” as well.

DC Comics’ makes the Casino section looks 10 times more attractive than it would’ve otherwise been. Sure, games like Halloween Fortune II, the Age of the Gods line of slots and the Nostramuds slot are attractive, but we will always opt for Man of Steel and Batman & The Joker Jewels, or any other Batman featured jackpot game.

Players can enjoy the games at Gala Casino instantly on desktop devices, or download the client. Either way, Gala Casino is amazing!

Available Games
  • Keno
  • Blackjack
  • Video Poker

Download the iOS Gala Casino Mobile App – Android Mobile Web App

Apple fans, or iPhone and iPad owners can download the Gala Casino mobile app from the App Store, whereas Android mobile device users can play the game instantly. There’s not much of a difference between the mobile web app and the mobile app, but it’s recommended that you do download the app for a more enjoyable experience. Gala Casino mobile has gone the distance to provide mobile players with a big mobile game collection, but also filters that allow them to sort the games by their popularity, alphabetically, by their jackpot size, by the date they were added, or simply view them by their respective game category. There’s also a search box, which is rarely available among newly established online casinos.

Besides virtual casino games, players can enter the Live Casino lobby and enjoy the live dealer experience on their smartphones and tablets. As long as you have one of these with you, you have a portable live casino in your pocket, or backpack! Everything you need is placed on the screen, meaning you don’t have to dig deep to find, for instance, the customer support, or the promotions, or a given game category. This is crucial for a convenient, pleasant mobile gaming experience. Gala Casino is, after all, a casino with long years of experience, and highly skilled web designers.

We like the jackpot game collection, but we admire the live dealer games. Some of the jackpot games we’d like to point out are Topc Cat slot, The Naked Gun featuring the legendary Leslie Nilsen and the entire Batman slot line portrayed by Adam West.

gala casino screenshot app

Gala Live Casino featuring Exclusive Live Dealer Tables

We’re not implying anything, but Gala Casino has two separate live dealer groups, Asian Live Dealers and Euro Live Dealers. It doesn’t take an expert to realize why the said titles of the groups. Nevertheless, Gala Casino provides both desktop and mobile players to enjoy Live Dealer Blackjack, Live Dealer Baccarat, Live Dealer Roulette and Live Hold’em Poker. The Asian Dealers extend the offer with Sic Bo as well.

Gala Casino promises Live Casino promotions, such as Happy Hours which for a limited time, allow players to reload their balances and get more out of their real money, more play time, more chances of winning, more excitement! As we mentioned in the Bonus section of this Gala Casino review, there are table game bonuses for new players as well. These bonuses will get your more funds, ergo more Live Casino Action. We don’t need to question the dealers’ professionalism or their approach, because Gala Casino has been online for more than a decade!

Gala Casino VIP Programme and Loyalty Scheme

The best way to make an impression on a VIP player, a High Roller or a player who’s going to put his/her trust in Gala Casino is by offering an exclusive, rather generous VIP welcome bonus. If you want to quickly reach this much desired player status, send an email at VIP@galacasino.com. Now, one of the conditions is to be a VIP player at another online casino. All you have to do is provide proof of the said player status, and Gala Casino will put you amongst its most loyal and most active players.

There are many other bonus offers and promotions down the road, which are available to VIP players only. For example, you are automatically enrolled in spectacular monthly prize draws, you’re eligible for VIP cashback offers, and you get to “recharge” your balance with reload bonuses twice per week!

Do not expect better wagering requirements, but if that’s your prime concern, feel free to negotiate a special with your dedicated account manager.

Call Them, Text Them, Write Them – Gala Casino Takes Good Care

First of all, we do not like the fact that if you attempt to access customer support, players are taken to an external page, meaning it’s not integrated within the casino. However, because of this, Gala Casino is able to introduce much more convenient FAQ interface, better tools, and provide their new and existing players with tons of information and solutions to many common queries. If the extensive FAQ collection doesn’t help, you can always reach out to them via email at help@galacasino.com, by phone dialing 0800 328 4272 if you’re from the UK or +44 203 288 7906 if you’re outside of the UK.

We value good and strong live chat support, because it’s the method most players use. Some players are reluctant to call the casino because of many reasons, inconvenience and fear of personal communication with strangers being the most common ones. That’s why we’ve tested it and we can confirm that we got what we’re looking for. We can’t guarantee, but we can promise Gala Casino will deliver the assistance you want and need.

Gala Casino’s Featured Markets

It’s clear Gala Casino has a special thing for UK players. After all, Coral and Ladbrokes, two of the largest operators with which Gala Casino is associated are leaders in the field in this market. We do prefer Gala Casino over the said casinos, mainly because it has the independence to introduce new features which allow for a better, smoother gaming experience. Only a few countries are excluded from the bonuses and promotions advertised at Gala Casino, which are not popular amongst online casinos and online casino players as well.

The parent company of Gala Casino holds a little less than 50% of the market share in the UK. That’s HUGE! It goes by the name Rank Group.

Available Languages
  • English
Excluded Countries
  • USA
  • Costa rica
  • Canada

Become Part of the Gala Casino Now

Tons of bonuses, loads of online casino games of all kinds and types, an attractive jackpot game collection and a customer support team second to none, are you impressed? You should be! Gala is a gateway to some of the most prestigious online casino games, and it has the most complete bonus offer, including both welcome and ongoing bonuses. Oh, and if you want the VIP treatment, you’ll get it, along with additional exclusive bonus deals and an incomparable VIP attention. During our Gala Casino review, the idea that no two casinos and no two players are alike was just confirmed once again.

FAQ Gala Casino Review

How long do I have to wait before the withdrawal is completed?

E-wallet withdrawals are usually completed within a few hours, up to 24. Credit card and bank transfer withdrawals take longer, between 2 and 7 business days. However, according to Gala's track record, it's proven to payout players quite fast indeed.

Most of the games I see are designed by Playtech. Are there any games designed by other online casino studios?

Sure, but Playtech games make the majority of games available at Gala Casino. You can enjoy the games of WMS, Blueprint Gaming, NYX Interactive and IGT among others.

Are the bonuses worth it?

Definitely! Gala Casino has made sure players of all kinds get what they want and need. However, it's up to you to pick the right bonus deal. For example, if you're into Roulette, claim the bonuses that allow you to play Roulette and clear the wagering requirements.

How long do I have to wait before the withdrawal is completed?

E-wallet withdrawals are usually completed within a few hours, up to 24. Credit card and bank transfer withdrawals take longer, between 2 and 7 business days. However, according to Gala's track record, it's proven to payout players quite fast indeed.

Most of the games I see are designed by Playtech. Are there any games designed by other online casino studios?

Sure, but Playtech games make the majority of games available at Gala Casino. You can enjoy the games of WMS, Blueprint Gaming, NYX Interactive and IGT among others.

Are the bonuses worth it?

Definitely! Gala Casino has made sure players of all kinds get what they want and need. However, it's up to you to pick the right bonus deal. For example, if you're into Roulette, claim the bonuses that allow you to play Roulette and clear the wagering requirements.