Futuriti Casino Review

4 / 5 by casinocountdown.com™
Players from USA are not allowed in this casino

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Futuriti Casino - Is it Back on Track, finally?

They say every coin has two sides, and we can't argue with that. However, every coin has one value, and that's it. Turn it however you like, the value will not change. Futuriti Casino has been online for several years now, and it's been through a lot. At one point, it was at the centre of a piracy scandal, which involved somewhat popular games. We got news that they've made some changes, because of this, we've decided to give them another look, and update our Futuriti Casino review. Is it reliable now? Can you trust it? Read on and find out!

Futuriti Casino - Bonus Codes for New Customers

With three different welcome bonuses up for grabs, Futuriti Casino is already better than some of its competitors, but only from a diversity point of view. We're talking about three different Free Spins offers. However, we're not overly excited about them, because the minimum thresholds are too high. Note, you do not need any bonus codes to claim these bonuses.

 

Minimum Deposit

Free Spins

Free Spins #1

€20

25 FS (Lights)

Free Spins #2

€50

35 FS (Starburst)

Free Spins #3

€100

60 FS (Aloha)

€100 for 60 FS is way too much! For an online casino that's making attempts to rise from its ashes, this is an underwhelming deal. Yes, we like the choice of games, and yes, we like that there are no wagering requirements on these Free Spins, but it's never been only about that.

The language used in the bonus terms is not consistent, and on top of this, the examples used just make it more difficult for players to clearly understand what they’re all about.

For starters, the free spins for new customers are free of wagering requirements, but you better be careful with the bonuses you’re going to get as an existing player down the road. Our word of advice, don’t go through the full bonus terms, stick to the numbers.

Overall, we LIKE that players have a choice, a saying in what they get, but what we don’t like is the fact that it took us a couple of minutes to find out more about the standard bonus terms. If you are about to join Futuriti, we recommend depositing €50 for the 35 free spins on Starburst. Lights is a low volatility game, which will grind your wins away, whereas Aloha is rather volatile. Starburst is by far the best option.

NOTE: There was a term in the general T&Cs which says that once bonus funds are activated, they expire after 24 hours only.

Bonuses & Promotions

Bonuses come in ample supply, and with large amounts, but with poor language, again. We really like the €2,000 monthly reload bonus, which should trigger the interest of both slot players and those that have an affinity for table games. The minimum deposit threshold is €20 or other currency equivalents, which basically fits all budgets. Just to be sure, if you're aiming at a more significant deposit, you might want to double check the terms with the customer support. There are typos in the bonus rule book, which is not very reassuring.

The cash back that's so proudly displayed comes with a minimum deposit threshold of €250 per week. Most players will never meet this criterion. Lastly, there's a VIP Club, with loads of bonus offers, benefits, rewards, which will surely make you feel special.

So much for the bonus talk, let’s see what has changed at Futuriti since we last had a look at them.

Bonus Spins Bonuses

Can I Trust Futuriti? - Hard Question Indeed

First and foremost, Futuriti Casino boasts an eCOGRA seal. The last audit certificate we could check is for February 2019, which at the time of writing, was the last month, so all good in this regard. However, according to the report, the RTP is well above the 100% mark, but the certificate proved to be genuine. Other seals work properly as well, including the ones that refer to responsible gambling and the seal of the eGaming Authority of Curacao. For the record, the license was valid the last time we checked. So far so good, there are a lot of improvements!

We really admire the move they made in the area of responsible gambling, promoting the likes of Gambling Therapy, Gamblers Anonymous and GamCare. Some UK licensed casinos do not pay that much attention to this stuff. However, responsible gambling tips/advice are somewhat limited.

From the looks of it, Futuriti Casino has changed a lot! But, there will always be that spot, that dark stain on their reputation. In all honesty, whoever decided to make these changes would’ve been better to quit the Futuriti brand and start from scratch. We feel responsible to point all negative past dealings related to Futuriti, including the piracy scandal. As part of our review, and because of this ghastly act.

Futuriti Casino Payment Options & Withdrawal Policy

Payments were never a problem at Futuriti Casino. To say the least, it’s pretty open to the market, with payment options like Skrill, NETeller, Paysafecard, and of course credit cards. Nevertheless, you can make only VISA deposits. For some unknown reason, MasterCard appears to be missing from the list. Most of the usual information is clearly displayed in the Help section, but we’d rather have it displayed on a dedicated page which deals only with banking and payment terms.

The requirement that you have to make a deposit, at least €10 to be able to withdraw at least €20 is not uncommon. This deposit only binds you and the operator. As per the license requirements, players first have to make a deposit before they can receive any real money. This applies to no deposit bonuses and free bonus money.

Futuriti Casino Withdrawal Times

Payment Method

Transaction Time

NETeller

Up to 1 Hour

Skrill

Up to 1 Hour

Paysafecard

Up to 1 Hour

VISA card

3-5 Days

Although it says 1-5 minutes for a withdrawal transaction, from the moment the money is released, we find this over-optimistic, and it goes against our principles. However, there's no word of how long this pending process actually is. The total period mentioned in the T&C says between 1 hour and 72 hours, which is acceptable, though difficult to deliver.

Withdrawals that exceed the amount of €1,000 trigger an automatic KYC check, which is significantly lower than what the MGA casinos mandate, €2,300.

According to the T&C, the maximum withdrawal amount per given period is based on the player's status. We will talk about this in the VIP section of this review. Lastly, the operator reserves the right to pay out any amount that exceeds €5,000 in 5 instalments, of 20% each. This can be beneficial in certain circumstances.

Deposit Options

  • ClickandBuy
  • Ecocard
  • Maestro
  • MasterCard
  • Moneta.ru
  • Neteller
  • Paysafecard
  • QIWI Wallet
  • Skrill - Moneybookers
  • Ukash
  • Visa
  • Visa Electron
  • Webmoney
  • Yandex Money

Withdrawal Options

  • Bank Wire
  • ecoPayz
  • Neteller
  • Skrill - Moneybookers
  • Ukash
  • Visa
  • Webmoney

Accepted Currencies

  • EUR - €

Futuriti Slots, Table Games - Diverse Collection

It doesn't take an experienced pair of eyes to spot the qualities Futuriti Casino shares with community approved online casinos. The filters, the game collection, the interface, everything looks flawless! If it weren't for their shady past, we'd recommend Futuriti Casino every day of the week, based on what we see when we're in the casino games section. And yes, we checked the games. They are not pirated this time around, even the NetEnt ones. It appears like Starburst never looked so genuine. Not only NetEnt, but we recommend Play'n Go's finest slots and the best Betsoft Gaming has to offer.

It's not just slots. There are the progressives as well! Cosmic Fortune, Divine Fortune, Treasure Nile, and we like to point out the Good Girl, Bad Girl, just because it's distinctive! Players can SORT the games based on their categories, the time of their release, their popularity, by the providers and jackpots get a dedicated game tab. We prefer a drop-down menu for the casino game providers, just because it allows players to combine different filters. As always, we're not going to focus on the virtual table games, because Futuriti Casino has a full range of live casino games.

Casino Games

  • Baccarat
  • Blackjack
  • Keno
  • Progressive Slots
  • Roulette
  • Slots
  • Table Games
  • Video Poker

Futuriti Mobile App - Instant Play Available

Not much has changed in this area, except for the slightly improved graphics. The interface is acceptable, and it can deliver smooth mobile play sessions. The number of slots is also admirable, especially with NetEnt, Play'n Go and Betsoft as the driving force behind the mobile gaming fun at Futuriti. The games are available for instant play, meaning you are spared from the hassle of downloading an app from iTunes or manually getting the .apk file from Futuriti Casino. Live casino games are available, and you have access to pretty much every part of the online casino. The bonus offers that you see are available to mobile players, all of them.

Futuriti Live Casino by NetEnt Live and Asia Gaming Live

Table game players can find the games of Asia Gaming Live and the well familiar NetEnt Live Casino Lobby, whereas the Common Draw Blackjack and a plethora of Roulette tables are available. Regardless of which provider you prefer, we’re pretty sure you will enjoy these games. This is the real deal, the genuine stuff. These games cannot be rigged. Well, they can, but not when it comes to NetEnt. In the past, we’ve witnessed how live dealers cheat, but those casinos have nothing to do with Futuriti Casino, they have nothing to do with Curacao nor with NetEnt.

To check out these games, you will have to register with Futuriti Casino. There's no fun mode, play mode, or demo mode. You can interact with the live dealers only if you make a real money deposit. For the record, the live dealer casino games are available both for desktop and mobile play. However, not all games that are on display on a desktop can be played on smartphones.

Futuriti VIP & Loyalty

There are two parts, two different areas Futuriti Casino wants you to be aware of. First, the VIP program, which appears to be straightforward, but with a lot of details. Unlike the bonus terms, the loyalty program is on the spot. There are ten different levels, and we don't think that it's worth listing all of them here. Instead, we're just going to list the benefits VIP players get, along with the comp conversion rates, which can be of great use in the long run. Note, you get loyalty points by WAGERING, not by DEPOSITING. THIS IS IMPORTANT! This came as a big surprise, as we were very sceptical.

  • Access to the Lottery
  • Personal Bonus Promotions
  • Access to Private VIP Parties
  • Faster Withdrawals
  • Higher Withdrawal Limits
  • Cashback up to 90% bet Amount
  • Personal Account Manager

Futuriti Casino Comp Conversion Rates

VIP Level

Loyalty Point to Cash Rate

Newbie

N/A

Iron

N/A

Steel

20 - €1

Titanium

19 - €1

Bronze

18 - €1

Copper

16 - €1

Chrome

14 - €1

Silver

12 - €1

Gold

11 - €1

Platinum

10 - €1

Are we happy about this? Yes, we are, but it will take a long time to ramp up those loyalty points.

Futuriti Customer Support

Futuriti Casino has the standard customer service methods, such as email and live chat. There are a few phone numbers mentioned, but we'd instead not point them out. They are subject to change, and we'd rather not mislead you in any way. We tested the live chat in late hours, and we got what we were looking for in less than a couple of minutes. The agent demonstrated a good understanding of bonus terms, and the general terms and conditions, and also the implications they have on the query we so cleverly presented.

Futuriti Casino Contact Details

  • Email Address: [email protected]
  • Live Chat: Yes, 24/7
  • Phone Support: N/A
  • Contact Web Form: N/A

Note: We have not conducted an email customer support test.

Open to Many Markets, yet with Limiting Terms

The opportunities are limitless! Or so it seems. Initially, we thought the casino is available in multiple languages, which is true, but not in so many! English, German, Russian are adequately provided, whereas the others are still pending, kind of. French works, partially only. The URL is alright but other than that; we don't see any difference. All values are displayed in EUR, which is worrying. That being said, we were unable to find other currencies, even once we registered. We attempted to deposit, but we failed. Until further notice, we can confirm only EUR is accepted at Futuriti Casino. Australia, Canada, New Zealand appear to be on the list, but we're pretty sure Russia also get a lot of love from Futuriti! Although at first glance it may appear that the casino also targets Germany, players from there are actually blocked and most likely they target other german speaking countries such as Austria.

Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Polish
  • Romanian
  • Russian
  • Turkish

Excluded Countries

  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Germany
  • Guam
  • Portugal
  • Puerto Rico
  • South Africa
  • United Kingdom
  • United States Minor Outlying Islands
  • USA

Join the NEW Futuriti Casino

There's progress, definitely is, but players that have been part of the community a few years back will hardly join Futuriti Casino today. It's wrong, the thought that the casino once failed the community, it just doesn't feel right. Nevertheless, we can confirm that the operator is very much different from that time. We cannot even compare the details from that time with what we have in today's Futuriti Casino review. Responsible gambling? That wasn't a thing back then. How about an eCOGRA audit? Not even close. Players who are not looking for an exceptional welcome offer will get precisely what they are looking for at Futuriti Casino.

Pros

  • Casino Available in Multiple Languages
  • Extensive VIP Programme
  • Quality Game Portfolio & Great Filters Easing Navigation

Cons

  • Although Now Resolved, Futuriti Were Once Involved in a Piracy Scandal
  • No Phone Support Available

FAQs

Can I trust Futuriti Casino?
Due to negative past dealing including a piracy scandal this is, of course, an extremely valid question. Thankfully the casino has cleaned up their act and taken all the necessary security measures to ensure they are safe. They have also made necessary certification fully transparent including an eCOGRA seal.
How can I contact the casino directly?
Futuriti Casino can either be contacted via email or live chat which is available 24 hours a day.

Summary Table

Futuriti Casino Review Overview
Evaluation: 4
Number of Bonuses: 1
Number of Withdrawal Options: 7
Number of Deposit Options: 14
Number of Currencies: 1
Number of Languages: 9
Number of Casino Games: 8
Mobile: Yes
Live Casino: No
Number of Excluded Countries: 12
Number of Licenses: 1
Number of Softwares: 6
Number of reviewed Slots: 72

Licences

Softwares

Slots

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