Europa Casino Review

by casinocountdown.com™
Players from USA are not allowed in this casino
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Its name may mislead you, as Europa Casino is huge in South Africa. Up and running since 2004, Europa Casino is a household name in this region, and it has a decent presence in Canada as well. Yet, you may wonder if it is legitimate, safe and what it offers to South African players. These are all the questions we’ll answer in our Europa Casino Review.

Immediately, we noticed a no deposit bonus and a year-long unique welcome bonus. Scroll down for the rest of the details, including security, withdrawal times, and customer support.

Welcome Offer – R100 No Deposit Bonus!

Players from South Africa at Europa Casino get a no deposit bonus right upon registration. This offer is rewarded automatically. All you need to do is click “accept” after you have made your account.

Then, the casino has a welcome offer for players from SA/Canada that amounts up to R1,000 or $100. This offer can be claimed on your first deposit, and then it comes in the form of a “monthly reload bonus”. It can be claimed once per month, on your first deposit of that month. Make sure to enter the appropriate bonus code to claim it.

This equals to a total of R12,000 or $1000 in welcome bonus cash. The details are below.

Bonus Type Bonus Bonus Code
No Deposit Bonus R100 N/A
First Deposit Bonus 100% - R1,000 / $100 N/A
Monthly Reload Bonus 100% - R1,000 / $100 XM5YTB3
18+, New Players Only, Full Terms Apply, Please Play Responsibly – www.begambleaware.org

Bonus Terms

  • Minimum Deposit: R200 or $20
  • Wagering Requirements (WR): 30X Deposit + Bonus
  • Monthly Reload Bonus WR: 20X Deposit + Bonus
  • Bonuses Are Not Cashable
  • No Deposit Bonus WR: 50X Bonus
  • No Deposit Bonus Expires In 1 Hour
  • Deposits by Neteller/Skrill are not valid
  • A deposit of R400 is required to withdraw no deposit winnings
  • Game Weighting Applies: Slots: 100%*, Scratch Cards: 100%, Pai Gow: 33%, Casino Hold’em: 25%, Roulette, Blackjack: Mixed Contributions, Lucky Wheel: 25%, Other Games: 0%

*Some exceptions apply. Visit the terms and conditions of Europa Casino’s welcome bonus for the full list of restricted and permitted games.

Overall, we find Europa Casino’s bonus terms fair. The wagering requirements are standard compared to similar SA casino sites.

However, it should be noted that bonuses aren’t cashable i.e. they can’t be withdrawn. Your bonus is issued for wagering purposes, but you can withdraw any winnings made using your bonus cash. We’ve singled out the key terms above, but please read them in full on the casino site before claiming the welcome offer.

Promotions for Regular Customers

Europa Casino rewards loyalty. They even have a dedicated loyalty program, but more on that later. What we’re referring to is the various, frequent on-going casino promotions available to all players.

As you’ve been made aware, there’s a monthly reload bonus that you can claim for a full year. Aside from the welcome bonus, the casino has a Refer A Friend program if you’d like to invite your friends to play. This can net you $50 in bonus cash. Overall, this isn't the best regular promotions lineup we've seen, compared to some other South African top casinos

There are also daily drops and wins and deposit bonus cash and Europa Casino free spins to look forward to.

What’s more, the operator rewards payment method bonuses. These are only applicable to specific payment options and can net you up to 15% in extra bonus money. You can have a look at the casino’s website for the full details, as well as terms and conditions.

Is Europa Casino Legitimate?

Europa Casino is one of the safest South African casinos on the market.

They’re licensed and regulated by the Malta Gaming Authority (MGA/B2C/249/2013). This is the most respectable licensing authority outside the UK. It means Europa Casino must respect dozens of strict regulations related to customer protection.

The casino site also protects your information through 256-bit SSL encryption supplied by DigiCert. As such, your banking details and account info will always be kept safe.

We also like the fact Europa Casino’s games are verified for fairness by a third-party auditing body – Gaming Laboratories International (GLI Labs).

To instill confidence in customer care, the casino has a dedicated responsible gambling section. Besides advice and tips on how to control your gaming activities, you will find helpful tools of self-control.

  • Wager/Bet Limits*
  • Loss Limits*
  • Session Time Limits*
  • Deposit Limits*

*any request to change these limits takes effect 7 days after the request.

These limits can be set in your account settings menu, or by talking to customer support. With these tools in hand, you can have complete control over your spending. For this, Europa Casino earns a big plus in our books, because it’s something many leading competitors fail to provide.

Dozens of Payment Options

A wide range of country-specific payment options are at your disposal at Europa Casino. Players from South Africa have access to EasyEFT, alongside e-wallets, prepaid cards and debit/credit cards.

EasyEFT Supported Banks in SA for Europa Casino:

  • ABSA
  • Nedbank
  • FNB/RMB
  • Standard Bank
  • Capitec
  • Investec

The casino also pays special attention to Canada, through the introduction of iDebit and Instadebit. Whereas Indian customers can enjoy AstroPay. To top it off, Neteller and Skrill are available to customers from most regions.

We’ve singled out all withdrawal options and timeframes for payment options facing the English market.

Withdrawal Method Withdrawal Time*
neteller payment logo
Neteller
48 Hours
skrill payment logo
Skrill
48 Hours
ecopayz payment logo
ecoPayz
48 Hours
entropay payment logo
EntroPay
3-Days
easyeft payment logo
EasyEFT
3 Days
instadebit payment logo
Instadebit
3-5 Days
idebit payment logo
iDebit
3-5 Days
astropay payment logo
AstroPay
3-5 Days
trustly payment logo
Trustly
5 Days
credit and debit cards payments logo
Credit and Debit Cards
5-7 Days

*Withdrawal times refers to working days. Keep in mind, withdrawals can be prolonged pending identity verification and/or payment method verification. This process is usually required once.

In terms of fees, the casino generally doesn’t charge fees for deposits or withdrawals. In the terms and conditions, there is a section which covers this topic. The casino states they may charge a fee to frequent depositors, but you will be notified in advance.

The limits are reasonable, and we believe many high-rollers will find them acceptable.

  • Minimum Deposit: R100 - $10 (R200 - $20 for Bonuses)
  • Maximum Deposit: N/A
  • Minimum Withdrawal: R200 - $20
  • Maximum Withdrawal: R2,000,000 - $20,000 (monthly)

Deposit Options

  • AstroPay AstroPay
  • Bank Wire Bank Wire
  • Credit/Debit Cards Credit/Debit Cards
  • ecoPayz ecoPayz
  • iDebit iDebit
  • INSTADEBIT INSTADEBIT
  • Neteller Neteller
  • Skrill - Moneybookers Skrill - Moneybookers
  • Trustly Trustly

Withdrawal Options

  • AstroPay AstroPay
  • Bank Wire Bank Wire
  • Credit/Debit Cards Credit/Debit Cards
  • ecoPayz ecoPayz
  • iDebit iDebit
  • INSTADEBIT INSTADEBIT
  • Neteller Neteller
  • Skrill - Moneybookers Skrill - Moneybookers
  • Trustly Trustly

Accepted Currencies

  • CAD - $
  • CHF - CHF
  • EUR - €
  • GBP - £
  • NZD - $
  • RUB - руб
  • SEK - kr
  • USD - $
  • ZAR - R

Europa Casino Games (400+ Titles)

Europa Casino is powered by Playtech, and it is available in download or instant play form.

The casino is also partnered with the likes of NetEnt, Pragmatic Play and similar market-leading providers. This means you can enjoy a quality, diverse gaming selection. We should not that some providers are restricted in certain regions, such as Pragmatic Play in South Africa.

Also, the download casino is Playtech-only, meaning you will be missing out on games by NetEnt. Nonetheless, we provide step-by-step download instructions.

How to download Europa Casino desktop client

  1. Open Europa Casino’s website
  2. Click “download” in the navigation menu next to “slots” and “promotions”
  3. Follow the on-screen instructions
  4. Install the client and open it from your desktop
  5. Enter your Europa Casino login details
  6. Enjoy playing 400+ casino games!

Slots & Jackpots

As a mainly Playtech casino, Europa has plenty to offer in terms of slots. You can browse through new hits such as Buffalo Blitz II and Stallion Strike. There’s also Playtech’s latest Kingdom’s Rise series of slots, boasting titles such as Sands of Fury, Guardians of the Abyss and Chasm of Fear.

NetEnt classics in the likes of Starburst and Gonzo’s Quest will be at your disposal as well.

There are excellent sorting filters to discover new titles. You can sort by theme, popularity, category, and release date.

Europa Casino can make you a millionaire with its impressive progressive jackpot selection. We already mentioned the Kingdom’s Rise series. However, Playtech’s hallmark Age of the Gods series is also on offer. In the jackpot selection, we can also single out Gladiator, Jackpot Bells and Great Blue Jackpot.

Table & Card Games

Those who like table games have plenty in store at Europa Casino. There are multiple variants of Blackjack, Roulette, Poker and Baccarat, meaning all the classics are covered. There is even a Craps table, which is not easy to find nowadays.

On top of that, the gaming selection hosts an excellent variety of Video Poker titles. The usual suspects such as Deuces Wild, Aces and Faces and Joker Poker are just a few examples we can single out. Most are available in regular and Multi Hand versions.

Casino Games

  • Baccarat
  • Bingo
  • Blackjack
  • Craps
  • Keno
  • Live Dealer Baccarat
  • Live Dealer Blackjack
  • Live Dealer Roulette
  • Progressive Slots
  • Roulette
  • Scratch Cards
  • Slots
  • Table Games
  • Video Poker

Europa Casino App (Instant Play)

Those who enjoy playing on the go will find a gorgeous, well-optimized Europa Casino app for instant play. No downloads are required to play. You simply need to enter the casino URL in your mobile web browser.

You can enjoy Europa Casino mobile games on Android, iPhone, iPad, as well as Blackberry and Windows tablets and smartphones.

We tested the casino on a mid-range device and found the performance excellent across the board. There were no lag issues during gameplay or navigation.

The mobile site hosts 200+ mobile slots and table games supplied by the likes of NetEnt and Playtech.

To make sure you have an enjoyable mobile gaming experience, Europa Casino covers all bases: mobile live chat, mobile payments, and every important functionality you would find on desktop.

You will find navigating through the site easy as well. All important menus are a tap-away, and the neatly-organized gaming selection lets you easily play and switch through games.

Live Dealer Games

The Playtech-powered live dealer lobby at Europa Casino will satisfy every table game enthusiast. It’s not Evolution Gaming, but we’d say it’s the next best thing.

Players will find table game classics and unique variants based on them. All the usual suspects are on offer: Blackjack, Roulette, Baccarat and Poker.

There are various tables based on Playtech’s slot releases, such as Kingdom’s Rise Blackjack and Age of the Gods Roulette. You can also enjoy tables such as Auto Roulette Live and Soho Blackjack.

Poker players can indulge in Casino Hold’em and several Asian Baccarat variants.

The majority of tables are VIP-friendly, and many are open with low betting limits for players with limited budgets.

All in all, Europa Casino’s live games offer excellent quality and variety. The presenters are friendly, engaging and all games are delivered in high-definition streams. There are seats open 24/7, and many have the “Bet Behind” feature which will let you play on a full table.

VIP Lounge & Loyalty Rewards

Europa Casino has a VIP club open to all members. Each customer is automatically enrolled by creating a real money account.

You can move up tiers by wagering real money, and each tier brings better benefits, including a weekly loyalty bonus. We’ll give you an overview of the perks below.

  • Faster Withdrawal Times
  • Higher Withdrawal Limits
  • Personal Account Manager
  • Exclusive Promotions
  • Higher Comp Point Conversion Rate
  • Higher Weekly Loyalty Bonuses

The weekly loyalty bonus depends on your VIP level. You also must meet a deposit and wagering requirement for that specific week to qualify. The bonus can be claimed by contacting customer support. Have a look at the terms and conditions, as well as all details, on Europa Casino’s website.

In terms of comp points, different games earn you varying comp point amounts:

  • Slots and Jackpot Slots: 1 point per R90 wagered
  • Roulette, Card Games: 1 point per R200 wagered
  • Video Poker, Blackjack Switch Surrender: 1 point per R300 wagered
  • All Other Games: 1 point per R100 wagered

Customer Support – Responsive Live Chat

Europa Casino’s customer service highlight is the responsive and friendly live chat support. Keep in mind, this is only available to registered users, so you will have to make an account to reach them.

Besides that, there is an international phone number open to all players. Customers can also reach out by email for non-urgent matters. There is also an FAQ section to browse through. It contains answers related to bonuses, deposits, verification, and similar topics.

All in all, we felt live chat is most efficient if you have any sort of issue or question. The response times are excellent, and the agents are friendly and well-trained to tackle on complicated matters.

Europa Casino Contact Details:

  • Live Chat: Open 06:00 AM – 00:00 (GMT)
  • International Telephone: +359-2400-8916
  • FAQ Section: Provided & Detailed – No Search Bar
  • Email: [email protected]

Featured Markets: South Africa, Canada, India

South Africa is Europa Casino’s biggest market. By biggest we mean most players from this region prefer this casino, and vice-versa.

The site makes players from this region feel right at home in several ways. In terms of payment options, EasyEFT is available alongside several trusted e-wallets. The ZAR is accepted as an account currency as well. To top it off, all bonuses are geo-targeted to feature the South African rand.

Players from Canada get special attention through payment options such as iDebit and Instadebit, as well as CAD support to eliminate currency conversion fees. Last but not least, players from India can resort to AstroPay.

However, it should be noted that players from a much wider range of countries are accepted at Europa Casino. But the countries we outlined are the operator’s primary focus.

Available Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish

Excluded Countries

  • Afganistan
  • Aland Islands
  • Antigua and Barbuda
  • Australia
  • Bahamas
  • Barbados
  • Belgium
  • Belize
  • Bulgaria
  • China
  • Cuba
  • Cyprus
  • Denmark
  • Dominican Republic
  • Estonia
  • Faroe Islands
  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Greenland
  • Grenada
  • Guyana
  • Haiti
  • Hong kong
  • Hungary
  • Iran
  • Iraq
  • Israel
  • Italy
  • Jamaica
  • Libyan Arab Jamahiriya
  • Macao
  • Montserrat
  • Netherland Antilles
  • Netherlands
  • Philippines
  • Romania
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Vincent and the Grenadines
  • Serbia
  • Singapore
  • Slovenia
  • Spain
  • Sudan
  • Suriname
  • Syrian arab republic
  • Trinidad and Tobago
  • Turkey
  • Ukraine
  • United Kingdom
  • United States Minor Outlying Islands
  • USA
  • Virgin Islands, U.S.

Europa Casino Review Verdict: Safe, Responsive & Generous

Taking into consideration everything in our Europa Casino Review, they’ve made it easy for us to give them our recommendation. The SA/CA friendly welcome offer will be a key highlight for many, but much more lies under the hood.

We see excellent all-around payment options, facing multiple markets. Such as, AstroPay, Instadebit and EasyEFT.

The responsive live chat support, and phone number option will make sure you have no issues during gameplay. There is even a VIP club for loyal members who’d like to extend their stay. As a new South Africa player though, be sure to claim your no deposit bonus!

Pros

  • Option Of Setting Loss and Wager Limits
  • South Africa No Deposit Bonus
  • Quality Gaming Selection
  • Numerous Payment Methods
  • Excellent Live Chat Support

Cons

  • No Native Apps for Android/iOS
  • Dated Website Design

FAQs

Is Europa Casino legitimate?

Europa Casino is absolutely legitimate. You can find out why in our security section. In short, the operator holds a license by the Malta Gaming Authority. As such, it respects dozens of regulations related to day-to-day operations and customer protection. The casino also protects sensitive data through 256-BIT SSL Encryption, and they hold an independent RNG fairness certificate.

Is Europa Casino legal in South Africa?

Yes, players from South Africa can play at Europa Casino because it is licensed by the Malta Gaming Authority. This means it is not based on South African soil, and it does not fall under the country’s laws and regulations. As an off-shore licensed casino, Europa welcomes players from Canada and India as well, among other countries.

How do you get free spins on Europa Casino?

The casino offers free spins to regular customers through its ongoing promotions calendar. You can check it out on the casino website that lists all currently available offers. The casino sends personalized email bonuses with free spins to many players, so it pays to subscribe to Europa’s email newsletter.

How do I withdraw money from Europa Casino?

You can withdraw money through payment methods like EasyEFT, Instadebit, Neteller, and others we’ve listed alongside withdrawal times. The casino’s payment options vary by region, and not all methods are available everywhere. You will be able to see which options are available to you when you open an account at Europa Casino.

Where can I find Europa Casino complaints?

Our team at Casinocountdown.com is always open to player feedback by a contact web form you can find in our site’s About Us section. To date, we haven’t received player complaints related to Europa Casino in any shape or form.

Summary Table

Europa Casino Review Overview
Europa Casino AVG
Rating: 4.5 3.9
Number of Bonuses: 2 1.1
Number of Withdrawal Options: 9 7.7
Number of Deposit Options: 9 13.2
Number of Currencies: 9 6.0
Number of Languages: 10 4.8
Number of Casino Games: 14 11.2
Mobile: Yes
Live Casino: Yes
Number of Excluded Countries: 55 113.3
Licence Score: 2 3.1
Number of Software Providers: 11 12.3
Popular Slots Covered: 51.8 % 34.8 %

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