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Up-and-running for over a decade, Energy Casino is a familiar name to casino players. The site’s unique interface, regular tournaments and one-of-a-kind cash shop are its most distinct features.
In our up-to-date review, we’re going to take a refreshed look at how the site compares to market leaders. The welcome offers show promise, especially for UK players. However, our Energy Casino review will look at customer support quality, fair play, withdrawal times, and more.
Our team at Casinocountdown has managed to secure improved, exclusive deals for CA/NZ players making a first real money deposit.
There is also a wager-free UK welcome offer for customers from this region.
|UK Welcome Bonus - Deposit 10 - Get 50 Wager-Free Spins|
|18+. Open to UK residents who have registered through the relevant affiliate link after 04.01.2020. T&Cs apply. Get 50 EnergySpins (ES) on Book of Dead™️ (£0.10, valid 7 days) with your first deposit. Offer not available for any deposits thereafter. Available once per customer. Opt-in by choosing the Welcome Offer tab before making your deposit, otherwise select "NO BONUS". Winnings from ES carry no wagering requirement. Max winnings are capped at: £100. Irregular gameplay may affect eligibility. BeGambleAware.org. Play responsibly.|
The UK welcome bonus presents great value. 50 free spins aren’t ground-breaking. But, considering they’re wager-free and only require a minimal deposit, there’s no room to complain.
Here is how the welcome offer for CA/NZ and the rest of the world shapes up:
|Canada – Exclusive||1st||N/A|
|New Zealand - Exclusive||1st||N/A|
|Rest of World||1st||N/A|
|18+, New Players Only, T&Cs Apply.|
*some exceptions apply. Refer to the full T&Cs for a list of excluded games.
Looking at the bonus terms, the wagering requirements are above-average by a fine margin since you must wager your deposit + bonus. This is off-set by the 200% deposit match, but it’s still a thing to consider.
The high minimum deposit requirement is unorthodox, so it may suit mid-to-high rollers. Overall, though, we feel Energy Casino’s bonus terms are fair. This welcome bonus is not for everyone, but it has its merits.
Energy Casino is not shy in dishing out regular casino promotions open for all customers.
You can take part in various cash pots, weekly match bonuses and occasional free spins as well.
We can only speak in general terms, since all these promotions are prone to change. However, one thing’s for sure, there will always be something up for grabs as a regular player.
The casino is famous for its regular slot tournaments. There is a special tournament page, where you’ll find the prize pots, eligible games and all the important details.
There are also the Energy Points and Energy Cash Shop, which we cover later in our review.
Backed by the market’s most trusted licenses, you have every reason to feel safe at Energy Casino. What’s more, the casino has been active since 2009. Over the years, they’ve amassed a healthy reputation with thousands of players.
The site also has a dedicated Responsible Gambling page, with links to helpful 3rd party organizations like GamCare and GA. You’ll also find access to various 3rd party tools for gambling control. On top of that, there are handy tips on controlling your game sessions.
Most importantly, you can take advantage of several limits to place your spending habits under control, such as:
The loss and wager limits are exceptional. They place Energy Casino far ahead of many competitors in terms of fair play.
As a multi-market operator, Energy Casino accepts over a dozen payment methods including e-wallets, prepaid cards, bank transfers, and debit and credit cards.
There are great options for Canada, NZ, India and UK players. We can single out examples like Interac, AstroPay, ecoPayz, MuchBetter, Skrill, Neteler and Paysafecard.
The full list of payment options is extensive, and we’ll have a look at how they rank per withdrawal times.
|Withdrawal Method||Withdrawal Time*|
|Credit and Debit Cards||3-7 Days|
|Bank Transfer||3-7 Days|
*Withdrawal times will be longer if you haven’t completed an identity and/or payment method verification procedure. In the UK, a source of funds procedure may be required.
The casino doesn’t charge fees for any transactions, which is always good news and in line with most competitors.
The transaction limits are high-roller friendly, as you are only limited daily.
Most of the online casinos we come across in recent times have the same layout, the same casino games, which has severely reduced the diversity. Unlike them, EnergyCasino is not striving to bring all online casino games. In other words, they’re not concerned with quantity, but quality.
You'll find many of the most popular producers: Quickfire (Microgaming), Greentube (Novomatic) and NetEnt. Energy Casino also offers the harder to find Merkur Games, the seemingly “anonymous” Bally Wulff, Gamomat and UC8, plus Wazdan, BF Games, Oryx and Kalamba.
The interface allows players to navigate the big game collection easily. There are the casino game categories, there’s a search box, and players can filter the games by their respective casino game producers.
Regular slots are available in abundance. You will find many classics like Starburst, Immortal Romance, Thunderstuck II and the likes. What's more, Energy Casino have expanded to include a lot of Megaways slots as well. Many are "Big Time Gaming originals", but you'll also find dozens produced by BTG partners.
Jackpot slots take an important place in EnergyCasino. The two most popular lines of jackpot slots, the Mega Fortune and the Mega Moolah are available. Moreover, Hall of Gods is provided as well, which has become a fierce rival of the said record-breaking jackpot games. The NetEnt classic Arabian Nights is listed as well.
Now, table and poker games are not that diverse, but there’s at least one game of all types. Blackjack, Roulette, Baccarat and a number of poker and Video Poker games are available. In spite of the seemingly low number of games, we’re satisfied with the game offer, mainly because the live casino makes up for the lack of virtual table games.
Though there is no specific App for EnergyCasino, the site was re-designed in 2016 and optimised for mobile devices. Android smartphone, an iPad, an iPhone or maybe you have a Windows mobile device, they will all do just fine. There aren’t any distinctive visual elements that might steal away your attention. Function over form, the visuals are not demanding, which is actually great for mobile casino players that don’t have access to high internet download speeds.
Jackpot games are available for mobile play, but you will have to use the search box to find them. Live Casino games are also available for mobile play.
Don’t look for the Live Casino games among the virtual casino games. In order to access them, you need to click on the Live Casino button at the top of the page, next to the Sportsbook and the Casino. Once in, you will be given the opportunity to join any of the 50+ diverse, distinctive live dealer tables. Evolution Gaming and NetEnt power the Energy Live Casino, bringing one of the most complete live casino game offer. The bet limit range starts with a few cents and goes all the way up, beyond the €/£10,000 threshold.
Are you tired of playing on the same old plain Live Dealer Roulette tables? If so, check out the Live tables streamed directly from world famous land-based casinos like the Hippodrome and the Dragonara. The thing is, both of these showcase high-quality settings, available in Full HD streams. And the best part, there are tables available in different languages, not limited to English only.
The more you play, the more points you will amass. You may later convert EnergyPoints into cash, or into various merchandise in the EnergyShop. This is more of a loyalty gesture, and there’s more. Make sure you the promotions closely, because EnergyCasino offers double Energy Points quite often. It’s best to be prepared before the start of the promotion period in order to take full advantage of the promotion. As a standalone deal, these offers are not all that great, but the EnergyShop really has a lot to offer.
Here’s a list of some of the valuable gifts and prizes you can get at the time of writing. Bear in mind, the following list is subject to change, and this list should only give you an idea of what you can expect:
|Price (Energy Points)||Description|
|100 EP||€/£1 CASH|
|2,000 EP||2019 Energy Calendar|
|100,000 EP||Signed Boxing Glove|
|2,500 EP||Women’s Tank Top|
|2,000 EP||Branded Hat|
|3,000 EP||Branded Zippo Lighter|
|6,000 EP||Wireless Mouse|
|10,000 EP||iPod Shuffle|
|12,000 EP||Branded Tourister Luggage|
|22,000 EP||iPod Nano|
|50,000 EP||iPad Air 2|
|300,000 EP||Summer Cruise in Malta|
You can get a hold of a customer support agent from Monday to Friday between 09:00 and 00:00 CET, whereas during the weekend, you can get instant live support between 13:00 and 21:00 CET. Moreover, the live support is further limited during important, big holidays, the likes of Christmas for instance. But this is happening only a few days of the year, which is not all that important.
As a well-established online casino and online sportsbook, Energy introduced phone support as well. There are two different phone numbers, one is available to players from the UK and the other connects you to their offices on the beautiful island of Malta.
Lastly, email support is also available, but it’s more convenient to simply fill out the contact web form provided in the Help area. In practice, they work the same way.
EnergyCasino excludes only the "usual suspects" from their game offer, such as France, the USA, Turkey, Israel, Spain, Italy and Belgium among others. In addition, they've made sure that the majority of EU players can enjoy their favourite games in their first, and some in their second language as well. In the end, we can safely say that the United Kingdom is in the zenith of Energy's scope. German, Finnish and Norwegian players also enjoy a couple of privileges, including custom bonus deals, being able to play in their local currency and enjoy all benefits in their first language.
EnergyCasino is the Swiss army knife of online casinos, it has everything you can ask for as a customer; quality games library, bonuses and VIP rewards, efficient customer service, wide variety of currencies and banking methods and most importantly of all; the casino is secure and reliable, as well as entertaining. There’s no EnergyCasino bonus code that can bring you these, you have to click on the offer listed at the start of our EnergyCasino review, and you will be taken directly to the registration form!
The withdrawal times largely depend on the payment provider that you choose. As far as EnergyCasino is concerned, they take up to 12 hours to verify and validate the withdrawal request and approve it. Beyond that, e-wallet withdrawals are almost instant, credit cards can take around 2-3 working days, and bank transfers up to 5 working days. In other words, it's among the online casinos with the fastest withdrawals, but only if you have verified your identity with EnergyCasino prior to submitting the request.
Absolutely! In practice, just by taking part in them, you get the opportunity to win extra prizes, without paying any extra! And you still get to play some of your favourite online casino games.
|Energy Casino Review Overview|
|Number of Bonuses:||4||1.1|
|Number of Withdrawal Options:||13||7.7|
|Number of Deposit Options:||22||13.2|
|Number of Currencies:||8||6.0|
|Number of Languages:||10||4.8|
|Number of Casino Games:||12||11.2|
|Number of Excluded Countries:||20||113.3|
|Number of Software Providers:||14||12.3|
|Popular Slots Covered:||48.2 %||34.8 %|