Duelz Casino Review

by casinocountdown.com™
Players from USA are not allowed in this casino
Last Update

Here is a list of casinos that do accept players from USA

Duelz Casino is a modern online casino with 1000+ games and a user-friendly interface that will appeal toseveral casino players.

This is all backed by a welcome bonusongoing promotions and loyalty benefits down the road.

In this Duelz Casino review, we are going to look beyond the attractive design and give you a complete perspective on what you can expect, including payout times, payment options and quality of customer support.

Duelz Casino Bonuses for New Players

Duelz Casino offers excellent welcome offers to players across the globe, with region-friendly welcome bonuses for UK, Canada and New Zealand players.

Under our evaluation, we concluded that all bonuses offer a solid bang for your buck, with a great deposit match and bonus amount on top. We have listed all available welcome bonuses per region below.

UK Welcome Offer

The welcome bonus for UK players offers a 100% deposit match up to £100 with a 30x wagering requirement. The 100 free spins make the simple offer slightly more generous, since the amount of free spins on the UK market is usually around 50.

 

Welcome Bonus

Bonus Spins

#1

100% up to £100

100

18+, New players only. Min. deposit £20. Bonus spins valid on Book of Dead slot only. 30x wagering on bonus, 45x wagering on free spins. £2 bonus max bet. Bonus and spinsmust be used within 30 days. Full T&Cs apply. Gamble responsibly – www.begambleaware.org

Free Spins Details:

  • 20 free spins immediately, and then 20 per day for the next 4 days on Book of Dead.

Sign-Up Bonus for CA and NZ

 If you’re joining Duelz Casino from Canada or New Zealand, you can look forward to a geo-targeted welcome bonus.

Deposit Welcome Bonus Bonus Spins
#1 C$1600 or N$100 200
18+, New players only. Min. deposit C$/$N30. Bonus spins valid on Book of Dead slot only. 30x wagering on bonus, 45x wagering on free spins. C$/N$8 bonus max bet. Bonus and spins must be used within 30 days. Full T&Cs apply. Gamble responsibly – www.begambleaware.org

The welcome bonus for Canadian players exceeds CA market averages. However, the welcome offer for New Zealand is relatively standard. 

Regular Welcome Bonus Terms

  • Wagering Requirements (WR): 30x bonus amount
  • Free Spins WR: 45x winnings amount
  • Min Deposit: £20 or C$/N$30
  • Expiry Date (Bonus): 30 Days
  • FS (Free Spins) Expiry: 30 Days
  • FS Max Cashout: £100 or C$/N$150
  • Max Bet Limit: £2 or C$/N$8
  • Game Contributions*: Video slots, Classic slots & Jackpot slots: 100%, Scratch games: 100%, All Roulette 5%, All Video Poker: 5%, All Blackjack & Baccarat games including Punto Banco: 5%, 3-card Poker, Oasis Poker and Red Dog: 5%, All Live Casino tables: 5%, other table games: 40%.
    *Please refer to the Bonus T&Cs for the full list of wagering restrictions and excluded games.

Duelz Casino’s bonus terms are all-around fair. The 30x wagering requirements are within industry standards. The same can be said for the rest of the terms, such as free spins max withdrawal and max bet limit.

As bonus terms are prone to change, we strongly suggest you read the full terms and conditions.

Ongoing Casino Promotions

Regular players will have a great time at Duelz Casino, as there are various ongoing promotions after the welcome package. These include daily and weekly prize drops, free spins, cashbacks, jackpots, a loyalty package and much more.

The Mega Moolah jackpot and weekly cashbacks are available for existing players of Duelz Casino who make their real money deposit.

There are also daily and weekly prize drops with a total of £2,500,000 or C$/N$4,000,000 given out monthly.

All of the latest promotions are listed on the promotions page at Duelz Casino. We also suggest you subscribe to receive notification updates about new promotions like free spins, deposit bonuses and other valuable offers via email, SMS, phone and email.

Is Duelz Casino Safe?

Duelz Casino is operated by SuprPlay Limited, a company registered and regulated by the UK Gambling Commission (Ref. No. 48695) for UK players. Canada and New Zealand players fall under the MGA license (MGA/B2C/325/2016).

The site uses 256-bit SSL encryption, which means all your personal information and banking details are being transferred via a secure environment.

Responsible Gaming

Duelz Casino has a special dedicated section to responsible gaming, where you’ll find advice and pointers to third-party gambling associations such as GamCare, Gamblers Anonymous and Gambling Therapy. 

Duelz Casino also has useful self-control tools at your disposal

  • Loss Limits
  • Deposit Limits
  • Wagering Limits
  • Session Limits
  • Self-Assessment
  • Self-Exclusion
  • Account Closure

All in all, Duelz Casino is dedicated to making players feel safe when using their site.

Payment Methods, Withdrawal Times & Limits

As of 14th April 2020, players from the UK are no longer allowed to make credit card transactions at online casinos

Considering its multi-market focus, the wide range of payment methods available by Duelz Casino doesn’t come off as a total surprise. You can select from debit/credit cards, e-wallets, prepaid cards, instant banking and bank transfers.

While players from the UK will have access to PayPal, Trustly, Skrill and Neteller among several other options, Canadian players can benefit from e-wallets like Interac, iDebit and Flexepin.

New Zealand customers can also choose from several e-wallets such as ecoPayz, and Paysafecard. Most of these options are available across several regions, but Duelz Casino stays on top of the competition with the addition of geo-friendly payment methods.

As a registered Duelz Casino player, you can deposit and play in several currencies, such as GBP, CAD, NZD, AUD, INR and EUR, amongst many others.

Duelz Casino Withdrawal Times

 The withdrawal times for all these payment methods is well above average compared to other casinos.

Payment method Withdrawal Time*
VISA 2-4 Days
Mastercard 2-4 Days
Bank Transfer 2-4 Days
Trustly Instant
Paysafecard Instant
PayPal Instant
Skrill Instant
Neteller Instant
MuchBetter Instant
ecoPayz Instant
Interac Instant

*Withdrawal timeframes can be prolonged due to identity verification checks, which can take up to 2 business days.

 Visa and MasterCard deposits incur a charge of 2.5%.

Under special circumstances, the casino may offer to pay your withdrawal by bank transfer which includes a fee depending on the amount, currency, your bank, and the country of destination of the payment. 

Global Transaction Limits

  • Min Deposit: £/C$/N$20
  • Max Deposit: Varies*
  • Min Withdrawal: £/C$/N$20
  • Max Withdrawal: Varies*

*Maximum withdrawals and deposits vary depending on the payment method. For more information, take a look at the Payment Info page of the Duelz Casino website.

Players from the UK using Trustly have a £100,000 cashout limit, which is beneficial for high-rollers.

Deposit Options

  • AstroPay AstroPay
  • Bitcoin Bitcoin
  • Citadel Citadel
  • ecoPayz ecoPayz
  • FlexePIN FlexePIN
  • iDebit iDebit
  • INSTADEBIT INSTADEBIT
  • Interac Interac
  • Litecoin Litecoin
  • MasterCard MasterCard
  • MuchBetter MuchBetter
  • Neosurf Neosurf
  • Paysafecard Paysafecard
  • Visa Visa

Withdrawal Options

  • Bank Transfer Bank Transfer
  • ecoPayz ecoPayz
  • Interac Interac
  • MasterCard MasterCard
  • MuchBetter MuchBetter
  • Neteller Neteller
  • Paypal Paypal
  • Paysafecard Paysafecard
  • Trustly Trustly
  • Visa Visa

Accepted Currencies

  • AUD - $
  • CAD - $
  • DKK - kr
  • EUR - €
  • GBP - £
  • INR - ₹
  • NOK - kr
  • NZD - $
  • SEK - kr

Casino Games – 1000+

Duelz Casino is home to more than 1000 games, with its gaming library poweredby big names such as like NetEnt, Play'n GO, Quickspin, Yggdrasil Gaming and Microgaming.

However, when compared to market leaders, they fall short by a decent margin. The casino is only partnered with around 19 providers, whereas many competitors offer games by over 40 software suppliers.

Customers can filter by game type, and have access to game-sorting features such as Instant Win, Newest, Feature Buy and Gamevy.

A search box located on the left lets you search for games by name only.

All games can be played in demo mode. This means that you don’t have to wager any real money to try new and interesting titles.

The number of varies between regions, this means that UK players will see a more limited selection.

Slots & Jackpots

Slots make up the majority of the Duelz Casino games selection with 900+ games. We can single out new and old hits such as AlohaBook of Dead and Rise of Merlin.

Customers can filter slots by Jackpots, Megaways, Classics, Ancient Egypt, Sticky Wilds and High Volatility. These filtering options are great for players who are new to online casinos.

In terms of classic slots, usual names such as  Starburst, Immortal Romance and Bonanza are some examples on offer.

You can expect to find plenty of established Megaways titles, such as Gonzo’s Quest Megaways, Divine Fortune Megaways and Aztec Gold Megaways.

The selection is regularly updated with new titles so that you can expect all fresh and exciting titles every week or every month.

The jackpot slots department is rich, showcasing some of the market's big-hitters such as Divine Fortune and Mega Moolah.

We recommend checking out Duelz Casino’s Drops & Wins section, with generous jackpots ready to drop at any time of the day.

Table & Other Games

At Duelz Casino, players can enjoy multiple table game variants of roulette, poker, blackjack, baccarat and video poker.

Despite the limited variety, we can single out popular versions such as Vegas Single Deck Blackjack and Classic Blackjack and popular roulette language variants such as European Roulette and American Roulette.

There are also video poker games on display for all video poker fans, including Jacks or Better, amongst others.

Besides this, you have a couple of Keno and Scratch titles to choose from.

Casino Games

  • Baccarat
  • Blackjack
  • Keno
  • Live Dealer Baccarat
  • Live Dealer Blackjack
  • Live Dealer Roulette
  • Poker
  • Progressive Slots
  • Roulette
  • Scratch Cards
  • Show Games
  • Slots
  • Table Games
  • Video Poker

Mobile Experience

The Duelz mobile casino experience is a user-friendly adapted desktop version that can be accessed from the web browser of a mobile phone. It works great on all mobile devices and is in line with the mobile casino players’ wants and needs.

Although downloadable mobile apps are not available, the browser version offers excellent graphics and navigation throughout the whole mobile site.

Most of the desktop games can be enjoyed on mobile and live chat support is also available.

The pop-up menu at the bottom mirrors all desktop functionalities. You will have quick access to all important options, such as promotions, games and language.

Everything was running smooth across the board, and we didn’t experience any issues.

Live Dealer Casino Games

Duelz Casino’s live dealer section is supplied by Evolution Gaming, which is one top software providers.

Overall, you have 21+ live dealer tables to choose from. They include Baccarat, Craps, Roulette, Blackjack, Poker and Game Shows. Each game type is available in several distant variants and betting options.

All games are hosted by professional dealers which are available 24/7. You can also enjoy live chat with the dealers in real time.

Here are some of our top picks:

  • Blackjack: Blackjack Lobby
  • Roulette: Lightning Roulette, Immersive Roulette
  • Baccarat: Baccarat Lobby
  • Poker: Ultimate Texas Hold’em, Three Card Poker
  • Game Shows: Monopoly Live, Dear or No Deal

Although limited in number, there is no doubt that Duelz casino offers a good selection of live casino games.

 

A Unique Loyalty Rewards Program

Instead of the usual tiered system where you earn points for playing, players can fight against other real-time opponents whilst playing all-time favourite slots like Starburst or Book of Dead. 

Every finished duel earns you stars and trophies, which are used to unlock different chests containing cash prizes or spells that you can add to your collection. You can also unlock chests by buying them by using your account balance.

With every trophy you collect you rise in the leaderboard, and when you are promoted to a higher league, you compete with better opponents and grab even more valuable rewards.

We noticed that the casino is not transparent about the levels, stars and trophies that can be sought after, so we can’t provide any specific information about this.

Customer Service – 24/7 Live Chat Available

During your stay at Duelz Casino, acquiring help with any issue or question you have related to the casino, is quite easy and straightforward, as well as strikingly fast.

Your best contact method is the 24/7 live chat, as the agents usually respond within 5 minutes.

The only alternative option they currently have available is to send an e-mail. You can expect to receive a detailed response from the skilled support agents within 24-48 hours.

The only remarks we have is the missing FAQs section, which would help players with all non-urgent matters, and of course, the fact that there’s no telephone number available.

Casino Contact Details:

Email (International): [email protected]

  • FAQs Section: N/A

Featured Markets – UK, CA, NZ

Duelz Casino has a strong multi-market focus, with UK casino players at its forefront. Other English language markets have also been kept in mind, meaning players from Canada and New Zealand are also in focus.

The casino has excellent geotargeting, and players from these regions will get a chance to enjoy region-targeted welcome bonuses in local currencies, such as GBPCADNZD, EUR and AUD, amongst others.

The same goes for geo-friendly payment methods, which will depend on your region. Players from the UK will have access to PayPal, while Canadian customers can enjoy InteraciDebit and Flexepin.

On the flip side, players from NZ can take advantage of ecoPayz and Paysafecard.

Since Duelz Casino is also available for several other markets, the website is multilingual and can be accessed in English, Norwegian, Dutch, Finnish, Japanese and Indian.

Available Languages

  • Dutch
  • English
  • Finnish
  • Japanese

Excluded Countries

  • Afganistan
  • Aland Islands
  • Albania
  • Algeria
  • American Samoa
  • Andorra
  • Angola
  • Anguilla
  • Antarctica
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Aruba
  • Austria
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bonaire, Saint Eustatius and Saba
  • Bosnia and Herzegovina
  • Botswana
  • Bouvet Island
  • Brazil
  • British Indian Ocean Territory
  • Brunei Darussalam
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Chile
  • China
  • Christmas Island
  • Cocos (Keeling) Islands
  • Colombia
  • Comoros
  • Congo
  • Congo, The Democratic Republic of the
  • Cook Islands
  • Costa rica
  • Cote d'Ivoire
  • Croatia
  • Cuba
  • Curacao
  • Cyprus
  • Czech republic
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Falkland Islands (Malvinas)
  • Faroe Islands
  • Fiji
  • Finland
  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Gabon
  • Gambia
  • Georgia
  • Germany
  • Ghana
  • Gibraltar
  • Greece
  • Greenland
  • Grenada
  • Guadeloupe
  • Guam
  • Guatemala
  • Guernsey
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Heard Island and McDonald Islands
  • Holy See (Vatican City State)
  • Honduras
  • Hong kong
  • Hungary
  • Iceland
  • Indonesia
  • Iran
  • Iraq
  • Ireland
  • Isle of Man
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jersey
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Kuwait
  • Kyrgyzstan
  • Lao People's Democratic Republic
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libyan Arab Jamahiriya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • Macedonia
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Martinique
  • Mauritania
  • Mauritius
  • Mayotte
  • Mexico
  • Micronesia, Federated States of
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Montserrat
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • Netherland Antilles
  • Netherlands
  • New Caledonia
  • Nicaragua
  • Niger
  • Nigeria
  • Niue
  • Norfolk Island
  • North korea
  • Northern Mariana Islands
  • Oman
  • Pakistan
  • Palau
  • Palestinian Territory
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Pitcairn
  • Poland
  • Portugal
  • Puerto Rico
  • Qatar
  • Reunion
  • Romania
  • Russia
  • Rwanda
  • Saint Bartelemey
  • Saint Helena
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Martin
  • Saint Pierre and Miquelon
  • Saint Vincent and the Grenadines
  • Samoa
  • San Marino
  • Sao Tome and Principe
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Singapore
  • Sint Maarten
  • Slovakia
  • Slovenia
  • Solomon Islands
  • Somalia
  • South Africa
  • South Georgia and the South Sandwich Islands
  • South korea
  • South Sudan
  • Spain
  • Sri Lanka
  • Sudan
  • Suriname
  • Svalbard and Jan Mayen
  • Swaziland
  • Switzerland
  • Syrian arab republic
  • Taiwan
  • Tajikistan
  • Tanzania, United Republic of
  • Thailand
  • Timor-Leste
  • Togo
  • Tokelau
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Turks and Caicos Islands
  • Tuvalu
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United States Minor Outlying Islands
  • Uruguay
  • USA
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Vietnam
  • Virgin Islands, British
  • Virgin Islands, U.S.
  • Wallis and Futuna
  • Western Sahara
  • Yemen
  • Zambia
  • Zimbabwe

Verdict: A Unique Casino Experience

As we have seen in this Duelz Casino review, this is an excellent all-around online casino that emphasizes on all things modern.

It offers a top-quality game selection and one-off loyalty program, however, we do feel that the lack of transparency might be off-putting for some players.

The casino’s range of geo-targeted banking options are bound to satisfy players from several different regions. Besides this, there is an excellent support team.

All in all, our final verdict is positive. Newcomers can take advantage of region-targeted welcome offers, with a generous deposit match and free spins.

Pros

  • Unique Loyalty Rewards Program
  • 24/7 Live Chat
  • Great Variety Of Games
  • Valuable Welcome Offer
  • Great Banking Options

Cons

  • No FAQs and Phone Support
  • Loyalty Rewards Program Not Transparent

FAQs

Is Duelz Casino legit?

Yes, Duelz Casino is 100% legit. The site is licensed and regulated by the UK Gambling Commission and Malta Gaming Authority. This means they must keep a standard of cybersecurity, fairness and data protection in order to operate. The exact details on why Duelz Casino is legit are available in our review’s security section.

What payment methods are accepted?

Duelz Casino accepts VISA, MasterCard and key e-wallets such as Interac, Neteller and ecoPayz. Availability of payment methods varies per region. For example, Interac is only available in Canada. We list all withdrawal methods and withdrawal times in our payment method section.

Can I play any of the Duelz Casino games on my mobile phone?

Yes, you can enjoy Duelz Casino games on mobile devices. Most of the desktop games are available on mobile without any performance issues. We talk about the mobile casino in our review’s mobile experience section.

Does Duelz Casino have a no deposit offer?

Duelz Casino doesn't have a no deposit bonus for newly registered players. However, the casino offers ongoing promotions and bonuses and even a Loyalty Rewards Program.

Summary Table

Duelz Casino Review Review Overview
Duelz Casino Review AVG
Rating: 4.0 3.9
Number of Bonuses: 3 1.1
Number of Withdrawal Options: 10 7.7
Number of Deposit Options: 14 13.2
Number of Currencies: 9 6.0
Number of Languages: 4 4.8
Number of Casino Games: 14 11.2
Mobile: Yes
Live Casino: Yes
Number of Excluded Countries: 242 113.3
Licence Score: 5 3.1
Number of Software Providers: 17 12.3
Popular Slots Covered: 57.0 % 34.8 %

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