Duelz Casino Review
- Checked byThomas Williams
- Published For
With 1000+ games, Duelz Casino is the next big hit in the online casino world which will impress many players.
In this Duelz Casino review, we're going to lay out all the facts for you. This includes exploring their withdrawal times, mobile offering, and more.
Duelz Casino Summary
This casino offers a welcome bonus, ongoing promotions and loyalty rewards to keep you entertained. We're highly impressed with the unique Duelz feature too which is something that we've never come across in any other review.
- Unique Loyalty Rewards Program
- 24/7 Live Chat
- Great Variety Of Games
- Valuable Welcome Offer
- Great Banking Options
- No FAQs and Phone Support
- Loyalty Rewards Program Not Transparent
Duelz Casino Bonuses for New Players
Duelz Casino offers excellent welcome offers to players across the globe, with region-friendly welcome bonuses for UK, Canada and New Zealand players.
Under our evaluation, we concluded that all bonuses offer a solid bang for your buck, with a great deposit match and bonus amount on top. We have listed all available welcome bonuses per region below.
UK Welcome Offer
The welcome bonus for UK players offers a 100% deposit match up to £100 with a 30x wagering requirement. The 100 free spins make the simple offer slightly more generous, since the amount of free spins on the UK market is usually around 50.
Free Spins Details:
- 20 free spins immediately
- 20 free spins per day for the next 4 days
- All free spins eligible on Book of Dead slot only
Sign-Up Bonus for CA and NZ
If you’re joining Duelz Casino from Canada or New Zealand, you can look forward to a geo-targeted welcome bonus.
The welcome bonus for Canadian players exceeds CA market averages. However, the welcome offer for New Zealand is relatively standard.
Regular Welcome Bonus Terms
- Wagering Requirements (WR): 30x bonus amount
- Free Spins WR: 45x winnings amount
- Min Deposit: £20 or C$/N$30
- Expiry Date (Bonus): 30 Days
- FS (Free Spins) Expiry: 30 Days
- FS Max Cashout: £100 or C$/N$150
- Max Bet Limit: £2 or C$/N$8
- Game Contributions*: Video slots, Classic slots & Jackpot slots: 100%, Scratch games: 100%, All Roulette 5%, All Video Poker: 5%, All Blackjack & Baccarat games including Punto Banco: 5%, 3-card Poker, Oasis Poker and Red Dog: 5%, All Live Casino tables: 5%, other table games: 40%.
*Please refer to the Bonus T&Cs for the full list of wagering restrictions and excluded games.
Duelz Casino’s bonus terms are all-around fair. The 30x wagering requirements are within industry standards. The same can be said for the rest of the terms, such as free spins max withdrawal and max bet limit.
As bonus terms are prone to change, we strongly suggest you read the full terms and conditions.
Ongoing Casino Promotions
Regular players will have a great time at Duelz Casino, as there are various ongoing promotions after the welcome package. These include daily and weekly prize drops, free spins, cashbacks, jackpots, a loyalty package and much more.
The Mega Moolah jackpot and weekly cashbacks are available for existing players of Duelz Casino who make their real money deposit.
There are also daily and weekly prize drops with a total of £2,500,000 or C$/N$4,000,000 given out monthly.
All of the latest promotions are listed on the promotions page at Duelz Casino. We also suggest you subscribe to receive notification updates about new promotions like free spins, deposit bonuses and other valuable offers via email, SMS, phone and email.
Is Duelz Casino Safe?
Duelz Casino is operated by SuprPlay Limited, a company registered and regulated by the UK Gambling Commission (Ref. No. 48695) for UK players. Canada and New Zealand players fall under the MGA license (MGA/B2C/325/2016).
The site uses 256-bit SSL encryption. This means that any personal information that you give the casino is 100% protected from fraudsters.
The license and SSL encryption guarantee that Duelz Casino is 100% safe.
Duelz Casino shows that it cares about its customers through a Responsible Gaming page. Here, troubled players can find self-control tools and guidance to join associations like GamCare, Gamblers Anonymous and Gambling Therapy.
These are the self-control tools available for you to use:
- Loss Limits
- Deposit Limits
- Wagering Limits
- Session Limits
- Account Closure
All in all, Duelz Casino is dedicated to making players feel safe when using their site.
Payment Methods, Withdrawal Times & Limits
Considering its multi-market focus, the wide range of payment methods available by Duelz Casino doesn’t come off as a total surprise. You can select from debit/credit cards, e-wallets, prepaid cards, instant banking and bank transfers.
While players from the UK will have access to PayPal, Trustly, Skrill and Neteller among several other options, Canadian players can benefit from e-wallets like Interac, iDebit and Flexepin.
New Zealand customers can also choose from several e-wallets such as ecoPayz, and Paysafecard. Most of these options are available across several regions, but Duelz Casino stays on top of the competition with the addition of geo-friendly payment methods.
As a registered Duelz Casino player, you can deposit and play in several currencies, such as GBP, CAD, NZD, AUD, INR and EUR, amongst many others.
Duelz Casino Withdrawal Times
The withdrawal times for all these payment methods is well above average compared to other casinos.
*Withdrawal timeframes can be prolonged due to identity verification checks, which can take up to 2 business days.
Visa and MasterCard deposits incur a charge of 2.5%.
Under special circumstances, the casino may offer to pay your withdrawal by bank transfer which includes a fee depending on the amount, currency, your bank, and the country of destination of the payment.
Global Transaction Limits
- Min Deposit: £/C$/N$20
- Max Deposit: Varies*
- Min Withdrawal: £/C$/N$20
- Max Withdrawal: Varies*
*Maximum withdrawals and deposits vary depending on the payment method. For more information, take a look at the Payment Info page of the Duelz Casino website.
Players from the UK using Trustly have a £100,000 cashout limit, which is beneficial for high-rollers.
- Bank Transfer
- EUR - €
- CAD - $
- GBP - £
1000+ Casino Games
Duelz Casino is home to more than 1000 games, with its gaming library poweredby big names such as like NetEnt, Play'n GO, Quickspin, Yggdrasil Gaming and Microgaming.
However, when compared to market leaders, they fall short by a decent margin. The casino is only partnered with around 19 providers, whereas many competitors offer games by over 40 software suppliers.
Customers can filter by game type, and have access to game-sorting features such as Instant Win, Newest, Feature Buy and Gamevy.
A search box located on the left lets you search for games by name only.
All games can be played in demo mode. This means that you don’t have to wager any real money to try new and interesting titles.
The number of varies between regions, this means that UK players will see a more limited selection.
Slots & Jackpots
Slots make up the majority of the Duelz Casino games selection with 900+ games. We can single out new and old hits such as Aloha, Book of Dead and Rise of Merlin.
Customers can filter slots by Jackpots, Megaways, Classics, Ancient Egypt, Sticky Wilds and High Volatility. These filtering options are great for players who are new to online casinos.
In terms of classic slots, usual names such as Starburst, Immortal Romance and Bonanza are some examples on offer.
You can expect to find plenty of established Megaways titles, such as Gonzo’s Quest Megaways, Divine Fortune Megaways and Aztec Gold Megaways.
The selection is regularly updated with new titles so that you can expect all fresh and exciting titles every week or every month.
The jackpot slots department is rich, showcasing some of the market's big-hitters such as Divine Fortune and Mega Moolah.
We recommend checking out Duelz Casino’s Drops & Wins section, with generous jackpots ready to drop at any time of the day.
Table & Other Games
At Duelz Casino, players can enjoy multiple table game variants of roulette, poker, blackjack, baccarat and video poker.
Despite the limited variety, we can single out popular versions such as:
- Vegas Single Deck Blackjack
- Classic Blackjack
- European Roulette
- American Roulette.
There are also video poker games on display for all video poker fans, including Jacks or Better, amongst others.
Besides this, you have a couple of Keno and Scratch titles to choose from.
The Duelz mobile casino experience is very user-friendly and we didn't find any issues when testing out the mobile version.
It's very similar to the desktop site - you still get access to categories like games, promotions, language, and so on. Until now, no downloadable mobile apps are available, which means that you can only access Duelz Casino from the web browser of your phone.
All in all, the graphics are excellent, navigation throughout the mobile site is great, and most of the desktop games are available for you to play. Live chat support is also available at the touch of your fingertips.
Live Dealer Casino Games
Duelz Casino’s live dealer section is supplied by Evolution Gaming, which is one top software providers.
Overall, you have 21+ live dealer tables to choose from. They include Baccarat, Craps, Roulette, Blackjack, Poker and Game Shows. Each game type is available in several distant variants and betting options.
All games are hosted by professional dealers which are available 24/7. You can also enjoy live chat with the dealers in real time.
Here are some of our top picks:
- Blackjack: Blackjack Lobby
- Roulette: Lightning Roulette, Immersive Roulette
- Baccarat: Baccarat Lobby
- Poker: Ultimate Texas Hold’em, Three Card Poker
- Game Shows: Monopoly Live, Dear or No Deal
Although limited in number, there is no doubt that Duelz casino offers a good selection of live casino games.
A Unique Loyalty Rewards Program
Instead of the usual tiered system where you earn points for playing, players can fight against other real-time opponents whilst playing all-time favourite slots like Starburst or Book of Dead.
Every finished duel earns you stars and trophies, which are used to unlock different chests containing cash prizes or spells that you can add to your collection. You can also unlock chests by buying them by using your account balance.
With every trophy you collect you rise in the leaderboard, and when you are promoted to a higher league, you compete with better opponents and grab even more valuable rewards.
We noticed that the casino is not transparent about the levels, stars and trophies that can be sought after, so we can’t provide any specific information about this.
Customer Service – 24/7 Live Chat Available
During your stay at Duelz Casino, acquiring help with any issue or question you have related to the casino, is quite easy and straightforward, as well as strikingly fast.
Your best contact method is the 24/7 live chat, as the agents usually respond within 5 minutes.
The only alternative option they currently have available is to send an e-mail. You can expect to receive a detailed response from the skilled support agents within 24-48 hours.
The only remarks we have is the missing FAQs section, which would help players with all non-urgent matters, and of course, the fact that there’s no telephone number available.
Duelz Casino Contact Details:
- Live Chat: 24/7
- Telephone Support: N/A
- Email (UK): email@example.com
- Email (International): firstname.lastname@example.org
- FAQs Section: N/A
Featured Markets – UK, CA, NZ
Duelz Casino has a strong multi-market focus, with UK casino players at its forefront. Other English language markets have also been kept in mind, meaning players from Canada and New Zealand are also in focus.
The casino has excellent geotargeting, and players from these regions will get a chance to enjoy region-targeted welcome bonuses in local currencies, such as GBP, CAD, NZD, EUR and AUD, amongst others.
The same goes for geo-friendly payment methods, which will depend on your region. Players from the UK will have access to PayPal, while Canadian customers can enjoy Interac, iDebit and Flexepin.
On the flip side, players from NZ can take advantage of ecoPayz and Paysafecard.
Since Duelz Casino is also available for several other markets, the website is multilingual and can be accessed in English, Norwegian, Dutch, Finnish, Japanese and Indian.
- United Kingdom
- New Zealand
- Costa rica
Verdict: A Unique Casino Experience
As we have seen in this Duelz Casino review, this is an excellent all-around online casino that emphasizes on all things modern.
It offers a top-quality game selection and one-off loyalty program. The lack of detail in the loyalty rewards program may raise some questions, so the casino could do better here.
However, the casino's range of geo-targeted banking options will satisfy several international customers. There is also an excellent support team that will make all your problems disappear.
Thus, our final conclusion is a positive one. Duelz Casino leaves players wanting more, and with the region-targeted welcome offers and ongoing promotions, you will certainly have your desires met.
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FAQ Duelz Casino Review
- Is Duelz Casino legit?
Yes, Duelz Casino is 100% legit. The site is licensed and regulated by the UK Gambling Commission and Malta Gaming Authority. This means they must keep a standard of cybersecurity, fairness and data protection in order to operate. The exact details on why Duelz Casino is legit are available in our review’s security section.
- What payment methods are accepted at Duelz Casino?
Duelz Casino accepts VISA, MasterCard and key e-wallets such as Interac, Neteller and ecoPayz. Availability of payment methods varies per region. For example, Interac is only available in Canada. We list all withdrawal methods and withdrawal times in our payment method section.
- Can I play any of the Duelz Casino games on my mobile phone?
Yes, you can enjoy Duelz Casino games on mobile devices. Although no native apps are available for iPhone and Android, most of the desktop games are available on mobile without any performance issues. We talk about the mobile casino in our review’s mobile experience section.
- Does Duelz Casino have a no deposit offer?
Duelz Casino doesn't have a no deposit bonus for newly registered players. However, the casino offers a great welcome bonus for players making their first real money deposit. Furthermore, ongoing promotions and bonuses and a Loyalty Rewards Program are available for returning players.