CrazePlay Casino Review – Colourful Interface

by casinocountdown.com™
Players from USA are not allowed in this casino
Last Update July 23, 2020

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    18+. First 4 deposits of £10+. Certain deposit methods excluded. 4 bonuses available once, in chronological order. 40x play through within 14 days. Real money first when playing bonus. Available currencies are GBR, EUR and CAD. Conversion £1 = €1 = C$1. Weightings apply. Further T&Cs apply, www.begambleaware.org
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CrazePlay Casino isn’t a name many of you will have heard of. They’ve been around for over a year now and are already building some street cred in Europe.

As we’re about to find out in this CrazePlay Casino review, they’re also moving into other corners of the World, like Canada and New Zealand.

So how does this casino stand out? Their colourful interface and fun animations will reel you in. But they also promise 1,000+ casino games and 24/7 customer support. Read on as we unveil exactly what CrazePlay Casino is all about.

Exclusive Welcome Bonus + Free Spins

The standard CrazePlay welcome package is three tiered and includes both bonus money and free spins. That’s a total of up to €/$500 and 150 free spins. To be eligible you’ll need to meet minimum deposit requirements of €/$20.

We can’t offer you a CrazePlay Casino no deposit bonus, but we do have an exclusive deal. If you sign up to the gaming site directly via our link, you’re able to claim a first deposit bonus of 150% up to €/$300 plus 60 free spins. This offer also applies to Canadian players, which as we’ll find out later on is one of the casino’s main markets.

If you claim this exclusive promotion, you’re still eligible for the regular second and third deposit offers. What’s the catch? Simply to meet the minimum deposit requirements we mentioned earlier. No CrazePlay Casino bonus code needed!

Deposit Welcome Bonus Free Spins
Exclusive Bonus: Dep. #1 150% - €/$300 60 FS
Standard Bonus: Dep. #1 100% - €/$100 25 FS (Starburst)
Standard Bonus: Dep. #2 50% - €/$100 25 FS (Twin Spin or Immortal Romance (CA))
Standard Bonus: Dep. #3 25% - €/$300 100 FS (Northern Sky)
18+, New Players Only
T&Cs Apply

The exclusive bonus percentage is 50% more generous than the standard CrazePlay Casino first deposit bonus. Moreover, there’s over double the amount of bonus money and free spins up for grabs. Compared to many of our other exclusive casino promotions, this is one of the better ones, especially for players from Canada.

As for the terms, they’ve kept them consistent across all new player promotions, as we show below.

CrazePlay Casino Welcome Bonus Terms

  • Min. deposit: €/$20
  • Max. winnings on free spins: €/$100
  • Wagering requirements (match bonus): 40 x deposit + bonus
  • Wagering requirements (free spins): 40 x bonus
  • Game contributions to WR: Slots – 100%, All other games – 0%

At 40x, the wagering requirements for the CrazePlay Casino welcome bonus are on the higher side. That’s mostly because you’ll need to turnover both deposit and bonus amounts. For free spins where it’s just your winnings, things are more in line with the competition.

One other thing to keep in mind is the fact that the bonus can only be claimed on slots. CrazePlay is one of those casinos that eliminates all other games from their promotions. Then again, if you’re looking to maximise your winnings then slot games are usually the best go-to regardless of where you play.

Ongoing Promotions: Regularly Revamped

CrazePlay is a colourful casino and that’s particularly evident within their promotions section. Not only do they have a wide array of bonuses, but the page is nicely animated too.

As an existing player, you’re able to claim offers almost daily. CrazePlay Casino promotions vary from reload bonuses to free spins and cashback offers too. In most cases, the standard bonus terms that we discussed earlier on will apply. These offers are all against a deposit and you won’t need any CrazePlay Casino bonus codes either.

Tournaments are another part to CrazePlay and they come in several different forms. Some happen every week like their ‘Daily Drops and Wins’. Others last longer and are subject to regular changes. Most tournaments must be played on a specific slot or provider and you’re able to win real money. Check the full terms as each come with their own house rules.

Is CrazePlay Casino Safe?

CrazePlay Casino is licensed by the Malta Gaming Authority (MGA/B2C/295/2015). Compared to the likes of Curacao, which also allows operators to target Canada, an MGA license is one of the more reputable ones. All of this information can be found in their footer section with links to the original certification.

The casino also links out to Gambling Therapy, one of the many third party organisations that support problem gamblers. Clicking on their ‘18+’ logo will take you to the CrazePlay Responsible Gambling page. Here, they provide more support for players at risk and further links to support agencies. They also have a handy budget calculator which isn’t something we’ve seen done before.

All other information can be found in their cookie policy, privacy policy and main terms and conditions. CrazePlay Casino doesn’t have a Fair Gaming section or seals from independent auditors like iTech Labs. In fact, the only information they provide relates to the licensing details for each of their providers. Though we consider the casino a safe one, this is one void we’d like to see them fill.

Payment Methods & Policy

The CrazePlay Casino banking page can be accessed by registered and unregistered players alike. While a cashier section is always available once you’re logged in, not all casino sites make this information available prior.

The only downside to this page is that it’s not geotargeted. All players see the same list with Euro as the default currency, regardless of their country. You’ll need to keep in mind that not all CrazePlay payment methods listed are available to you.

As a general list, the options are what you’d expect considering the online casino’s target markets. They include all of the regular credit/debit card, e-wallet and prepaid voucher card options. CrazePlay also has some region specific payment methods like Interac for players from Canada and Neosurf for countries like New Zealand. Bank transfers are also available on withdrawals which we’ll take a closer look at in the section below.

CrazePlay Casino Withdrawal Time & Limits

Most deposits are instant but CrazePlay casino withdrawals take some time. This will depend on the actual payment option as shown in the table below.

Withdrawal Method Withdrawal Time*
Visa/ MasterCard 2 – 5 days
Skrill Instant
Neteller Instant
Paysafecard Instant
AstroPay Instant
Bank Transfer 2 – 5 days
ecoPayz Instant
Zimpler Instant
Trustly Instant
Klarna 2 – 5 days
Sofort Instant
Interac Instant
  • *Pending Time: 0 – 24 hours
  • Minimum Withdrawal: €/$20 (bank transfers - €/$100)
  • Weekly Withdrawal Limits: €/$5,000
  • Monthly Withdrawal Limits: €/$20,000

All withdrawals are subject to processing. Luckily CrazePlay Casino promises to complete this is less than 24 hours. The gaming site offers swift cashouts compared to others.

As for the limits shown above, for some high rollers these could be seen as rather restrictive. Luckily, these limits are higher for VIP players but more on this later.

Deposit Options

  • AstroPay AstroPay
  • Bank Wire Bank Wire
  • ecoPayz ecoPayz
  • Interac Interac
  • MasterCard MasterCard
  • Neosurf Neosurf
  • Neteller Neteller
  • Paysafecard Paysafecard
  • Skrill - Moneybookers Skrill - Moneybookers
  • Sofort Sofort
  • Trustly Trustly
  • Visa Visa
  • Zimpler Zimpler

Withdrawal Options

  • AstroPay AstroPay
  • Bank Wire Bank Wire
  • ecoPayz ecoPayz
  • Interac Interac
  • MasterCard MasterCard
  • Neteller Neteller
  • Paysafecard Paysafecard
  • Skrill - Moneybookers Skrill - Moneybookers
  • Sofort Sofort
  • Trustly Trustly
  • Visa Visa
  • Zimpler Zimpler

Accepted Currencies

  • CAD - $
  • EUR - €
  • NOK - kr
  • NZD - $

1,000+ Casino Games, 30+ Providers

One of CrazePlay’s major selling points is that they offer over one thousand different casino games. But in this next section we’ll take a closer look at how effective their lobby really is.

The first thing you’ll notice is that it is possible to view casino games according to various types. The gaming site collaborates with some 30+ software providers but you’re only able to tell from the logos in their footer section. Or at least that’s what we thought until we made use of the manual search bar. Here you’ll realise that it’s also possible to filter your selection by provider.

CrazePlay Casino Slots & Jackpots

CrazePlay’s slots are by far the main focus. You already got a glimpse of this when we spoke about their welcome bonus terms.

There are hundreds of different slot games to choose from powered by some of the best providers in the industry. Some examples include Play’n GO’s Book of Dead and NetEnt’s Twin Spin.

Luckily, CrazePlay Casino’s jackpot slots fall under a separate category. At the time of writing there are 20+ progressive games to choose from. We’ve seen wider ranges, but Mega Moolah fans will be pleased to see that the casino has included several variants. Betsoft is another headliner within this section. In fact the only real thing missing here is Mega Fortune by NetEnt.

Other Casino Games

Most other casino games at CrazePlay fall under the table games section. And although we said the casino was focused on slots, they’ve also outdone themselves with options here.

Whether you’re looking to play roulette, blackjack, baccarat or poker, there are multiple variations for each. That includes both games tailored at casual players like iSoftBet’s European Roulette Small Bets, as well as several VIP options with higher limits.

CrazePlay table games section is also home to 30+ video poker games. Many of which are labelled as ’New’ which goes to show that the casino is growing. As if 1,000+ titles aren’t enough, we expect the lobby to get even bigger with time.

Casino Games

  • Baccarat
  • Blackjack
  • Live Dealer Baccarat
  • Live Dealer Blackjack
  • Live Dealer Roulette
  • Progressive Slots
  • Roulette
  • Scratch Cards
  • Slots
  • Table Games
  • Video Poker

CrazePlay Mobile Casino Experience

CrazePlay mobile casino users can access the site directly from their device. There is no native app for iOS and Android users which means that you won’t be required to download any software.

A slight downside to the CrazePlay casino app, is that the live chat button is not visible on mobile. The feature is still available of course but you’ll have to access it directly from the contact us page.

The games lobby, on the otherhand, actually works better on mobile. Those 1,000+ games we mentioned are mostly available and the filtering feature is easier to access. Clicking on ‘game categories’ will allow you to filter both by type and by provider.

The CrazePlay mobile lobby is much easier to browse than the desktop version. Our only complaint is that the software company logos when filtering, aren’t very clear on smaller devices. They’ve also provided the brand names though so this shouldn’t create any issues.

Overall, the web-app is fast, intuitive and colourful.

Live Casino ft. NetEnt, Evolution & Betgames

CrazePlay live casino can be accessed from the RNG lobby but there’s also a separate button within the main menu bar. If you use the second option though, you won’t be able to make use of the manual search bar and filtering feature.

Either way, it becomes clear that there’s a great range of games to choose from. CrazePlay live dealer games are powered by Evolution Gaming, NetEnt and Betgames. The first two feature regularly at online casinos but the latter is less common. Together they provide an interesting mix for players from all over the world.

When it comes to the classics like, live blackjack, live roulette and live baccarat there are plenty of options at CrazePlay. High rollers should consider Evolution Gaming’s Diamond VIP as a high stakes game. Betgames has the added advantage of offering more diversity with games like Lucky 5, Wheel of Fortune and Dice Duel.

CrazeClub Island – For VIP Players

CrazePlay Casino’s VIP page makes it immediately clear that they do have some sort of loyalty scheme in place. The actual page though won’t make things much clearer. A lot of the information is missing here.

Luckily a quick chat with live chat left us with all the information we needed. There are actually 5 levels to the VIP program. In order to move up you’ll need to accumulate Craze Coins. We’ve summed this all up in the table below.

VIP Level Craze Coins Required Benefits
Level 1 1
  • Up to €/$150 Wager-Free gift 300 Wager-Free spins
  • 5% Weekly Cashback up to €/$300
Level 2 440,000
  • All of the above but improved
  • VIP manager
  • Direct support
  • Fastrack payments
  • Increased weekly withdrawal limits
Level 3 580,000
  • All of the above but improved
Level 4 860,000
  • All of the above but improved
Level 5 930,000
  • All of the above but improved

The above already gives you an idea of what’s in store for you as a CrazePlay Casino VIP. But many other perks await you. These include exclusive tournaments, exclusive games as well as trips and merchandise. Show them you’re worthy and the online casino will give you the treatment you deserve.

So how to become a CrazePlay Casino VIP player? Make real money bets. For every €/$1 wagered, you’ll receive 5 Craze Coins. So, your initial €/$20 deposit will give you a total of 20 loyalty points. Just remember that free spins do not count towards these points.

Customer Support – 24/7 Availability

Another thing that CrazePlay Casino promises from the get-go is 24/7 support. In fact, as you’re registering, they’ll actually ask you to select your customer service agent. This isn’t something we’ve seen done before and it definitely adds a personal touch to things.

The CrazePlay live chat button can be seen in the bottom right corner of your screen. It’s the type of feature that follows you around as you scroll, and they’ve animated it nicely too. While writing this review we actually took the opportunity to test this feature out for ourselves. Each time we received a prompt reply and the staff went out of their way to give us the details we needed.

The casino does not provide phone support which means that the only other option is sending an email. The good news is that you can expect a reply from a member of the CrazePlay customer support team within less than an hour.

Last but not least, they have an FAQs section. Compared to many other online casinos though, this page is bare. In most instances you’ll end up having to get in touch. Luckily as we have just seen, that’s straightforward.

CrazePlay Casino Contact Details

  • Live Chat: Available 24/7
  • Email Support: [email protected]
  • Phone Support: N/A
  • FAQs: Provided but Not Detailed

Main Markets: Canada & New Zealand

CrazePlay Casino’s MGA license opens up the doors to a wide range of markets. While they don’t have any country specific websites, they do show some efforts to target certain countries.

Canada is one example that we mentioned earlier on. The first clue is that you’re able to select Canadian dollars as your default currency when signing up. What’s more, CrazePlay is an Interac online casino. Although we must admit that we’d like to see the inclusion of other CAD friendly options like INSTADEBIT and iDEBIT. They also have some work to do on their geotargeting as currently Euro is the default option across all markets.

Speaking of Euros, the online casino is available in several other languages, all of which are countries based in Europe. It seems that CrazePlay Casino has first looked to establish itself amongst European players and is now looking to other corners of the world.

Available Languages

  • English
  • Finnish
  • German
  • Norweigan

Main Countries

Excluded Countries

  • Afganistan
  • Albania
  • Algeria
  • Angola
  • Armenia
  • Australia
  • Azerbaijan
  • Belarus
  • Bosnia and Herzegovina
  • Brazil
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Central African Republic
  • Chad
  • China
  • Congo
  • Congo, The Democratic Republic of the
  • Cote d'Ivoire
  • Ecuador
  • Egypt
  • Eritrea
  • France
  • Gabon
  • Gambia
  • Ghana
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Hong kong
  • India
  • Indonesia
  • Iran
  • Iraq
  • Israel
  • Jordan
  • Kazakhstan
  • Kenya
  • Kuwait
  • Kyrgyzstan
  • Lao People's Democratic Republic
  • Lebanon
  • Liberia
  • Libyan Arab Jamahiriya
  • Malaysia
  • Mali
  • Morocco
  • Myanmar
  • Namibia
  • Nicaragua
  • Niger
  • Nigeria
  • North korea
  • Pakistan
  • Panama
  • Papua New Guinea
  • Philippines
  • Russia
  • Saudi Arabia
  • Senegal
  • Sierra Leone
  • Singapore
  • Somalia
  • South korea
  • South Sudan
  • Spain
  • Sudan
  • Syrian arab republic
  • Taiwan
  • Tajikistan
  • Togo
  • Tunisia
  • Turkey
  • Turkmenistan
  • Uganda
  • Ukraine
  • United Kingdom
  • USA
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Yemen
  • Zimbabwe

CrazePlay Casino Verdict: User-Friendly

When we started this CrazePlay Casino review, we were immediately taken aback by their stunning interface. We can now say that there’s a lot more to this online casino than just good looks.

Player friendly promotions, a top-notch customer support system and 1,000+ casino games; these are some of their strongest areas. CrazePlay Casino passes our test and while it may not be a well-known name, it’s one we’d recommend joining.

Pros

  • Live Support Available 24/7
  • Tiered VIP Club
  • Exclusive Welcome Bonus
  • Wide Choice of Casino Games (1,000+)
  • Live Dealer Section Powered by 3 Providers

Cons

  • No Phone Support
  • Geotargeting Needs Work

FAQs

Is CrazePlay a new online casino?

CrazePlay casino was launched back in 2019. At the time of our review, they’re just over a year old. Still, they’re what we’d consider one of the newer casinos to be released. This is heightened by their innovative looking interface and their intuitive mobile app.

Is there a CrazePlay Casino no deposit bonus?

No. At the time of writing, there is no CrazePlay no deposit bonus available on signing up to the casino. As a new player, you are however eligible for an exlcusive welcome bonus on your first deposit. Check back to our bonus section earlier on where we discuss this in more detail.

Will I need any CrazePlay Casino bonus codes?

No. We talked about several bonuses for existing players earlier on. While certain bonus terms do apply, such as minimum deposit limits, you won’t need any CrazePlay bonus codes. The same applies for new players claiming our exclusive welcome bonus. You’ll only need to register to the casino directly via our link.

Is there a CrazePlay Casino app to download?

No. At the time of writing, the casino has not developed a native app. iOS, Android and all other CrazePlay mobile players can access the site and play instantly. As we saw earlier on, in many ways the web-app is actually better than the desktop version. We provide all the details in our CrazePlay mobile casino section.

Summary Table

CrazePlay Casino Review Overview
CrazePlay Casino AVG
Rating: 4.0 3.9
Number of Bonuses: 1 1.2
Number of Withdrawal Options: 12 7.7
Number of Deposit Options: 13 13.8
Number of Currencies: 4 6.0
Number of Languages: 4 4.8
Number of Casino Games: 11 11.1
Mobile: Yes
Live Casino: Yes
Number of Excluded Countries: 85 99.6
Licence Score: 2 3.2
Number of Software Providers: 26 10.3
Popular Slots Covered: 61.2 % 34.1 %

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