Casumo Casino Review

by casinocountdown.com™
Players from USA are not allowed in this casino
Last Update

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Casumo Casino sparked a new wave of gamified online casinos. As such, it is a well-known name to many. The welcome offers still attract new players in droves, and the intricate adventure system is as good as ever.

In our up-to-date Casumo Casino review, we’ll re-analyze their full offering. The site has expanded to focus on several key markets, including the UK, India, Canada and NZ. We offer a perspective of each region, including the core product, such as payment options, quality of support and welcome bonuses.

Casumo Bonuses for New Players

Back from when it launched, Casumo is different in several aspects. With a multi-market focus, there is a different welcome bonus per region. We can’t cover them all at once, so click on your region’s respective flag to have a look at what’s in store as a new player.

UK Welcome Bonus

Unfortunately, Casumo UK players get the smallest piece of the cake. With a mere £25 in bonus funds sweetened with 20 Bonus Spins on Book of Dead, Casumo is miles away from competing UK sites. It’s good value for casual players, and the bonus terms and super fair – but high-rollers may look elsewhere.

Deposit Bonus
#1 100% - £25 + 20 Bonus Spins
18+. New UK customers only. Opt-in required. 20 Bonus Spins on "Book of Dead" and 100% Deposit Bonus up to £25 on first deposit. Min deposit £10. 30x wagering requirement for Bonus Spins and 30x wagering requirement for Deposit Bonus (game weighting applies). Max £5/spin or £0.50/line or £10/round (live casino). 30 days expiry. T&C's Apply. Please gamble responsibly - www.begambleaware.org. #ad

Bonus Terms

  • Minimum Deposit: £10
  • Wagering Requirements: 30X Deposit + Bonus
  • Wagering Requirements Bonus Spins: 30X Winnings
  • Maximum Bet: £5 per spin or £0.50 per bet line
  • Maximum Bet Table Games & Live Casino: £10 per round
  • Game Weighting Applies*: Slots – 100%, Video Poker, Roulette, Baccarat, Blackjack, Live Games – 10%, Wheel Games – 50%, All Other Games – 100%
    *Some slots excluded from wagering. Have a look at the full Casumo t&cs for the complete list.

India Welcome Bonus

The Casumo India welcome bonus is not huge, but it offers good value with a 200% match. The casino also throws in a cheeky ₹1 extra as a lucky charm token. For what it’s worth, the extra ₹1 is wager-free. The details are below.

Deposit Bonus
#1 200% up to ₹2,000
18+. New customers only. Opt-in required. ₹2000 bonus must be wagered 30x (game weighting applies). Casumo Services Ltd licensed by the MGA, MGA/CRP/217/2012. T&Cs apply. Play responsibly - rgf.org.mt

Bonus Terms

  • Minimum Deposit: ₹1,000
  • Wagering Requirements: 30x Deposit + Bonus
  • Maximum Bet: ₹500 per spin or ₹50 per bet
  • Bonus Valid For 183 Days
  • Game Weighting Applies*: Slots – 100%, Video Poker – 30%, Live Casino – 10%, Oasis, TXS Hold’em, Casino Hold’em – 10%, Punto Banco, Ultimate TXS Hold’em, Blackjack, Baccarat, Roulette – 0%, Live Wheel Games – 100%, All Other Games – 0%
    *Some slots excluded from wagering. Have a look at the full Casumo t&cs for the complete list.

Canada Welcome Bonus

Casumo Canada customers get one of the best welcome treatment from the site’s core markets. You get a no deposit bonus and a valuable deposit match on your first deposit.

Offer Type Bonus Amount
No Deposit 20 Free Spins
1st Deposit 100% - C$500 & 90 Free Spins
18+. New customers only. Opt-in required. The welcome bonus contains 90 free spins on 9 Masks of Fire and 100% bonus (up to $500). Bonuses must be wagered 30 times.

Bonus Terms

  • Minimum Deposit: C$20
  • Wagering Requirements: 30X Deposit + Bonus
  • Wagering Requirements (No Deposit Bonus): 30X FS Winnings
  • Maximum Bet: C$10 per spin or C$1 per bet line
  • Bonus Valid For 183 Days
  • Game Weighting Applies*: Slots – 100%, Video Poker – 10%, Live Casino – 10%, Oasis, TXS Hold’em, Casino Hold’em – 10%, All Poker Games, Blackjack, Baccarat, Roulette (All Live Casino & RNG) – 10%, Live Wheel Games – 50%, All Other Games – 100%
    *Some slots excluded from wagering. Have a look at the full Casumo t&cs for the complete list.

New Zealand Welcome Bonus

The Casumo New Zealand sign-up bonus one-ups the Canada offer. Similarly, it offers 20 no deposit free spins, followed by a hefty bonus sum based on a 100% deposit match.

Offer Type Bonus Amount
No Deposit 20 Free Spins
1st Deposit 100% - NZ$1,200
18+. New customers only. Opt-in required. 20 free spins on Book of Dead upon registration and 100% deposit bonus up to $1200. All bonuses must be wagered 30 times. T’s and c’s apply. Please gamble responsibly.

Bonus Terms

  • Minimum Deposit: NZ$20
  • Wagering Requirements: 30X Deposit + Bonus
  • Wagering Requirements (No Deposit Bonus): 30X FS Winnings
  • Maximum Bet: NZ$10 per spin or NZ$1 per bet line
  • Bonus Valid For 183 Days
  • Game Weighting Applies*: Slots – 100%, Video Poker – 30%, Live Casino – 10%, Oasis, TXS Hold’em, Casino Hold’em – 10%, Punto Banco, Ultimate TXS Hold’em, Blackjack, Baccarat, Roulette – 0%, Live Wheel Games – 100%, All Other Games – 0%
    *Some slots excluded from wagering. Have a look at the full Casumo t&cs for the complete list.

Casumo Bonuses for Regular Players

All regular players benefit from trophies & valuables – a staple of Casumo Casino’s product since day one. These rewards offer an incentive to log-in and play every day, which is the core philosophy of the site’s gamified approach. We go in greater detail on this later in our review.

In terms of traditional casino bonuses, we can’t say anything for sure. Casumo does not have a promotions section. Any bonuses you receive will be personalized in your “Valuables” section or sent by email or SMS. Therefore, it also pays to stay subscribed to the site’s newsletter.

Slot players can relish the regular Reel Races i.e. slot tournaments that happen every day. There are solid prizes for 1st, 2nd and 3rd places. Each reel race has a pre-specified duration and number of spins. Therefore, the luckiest player usually wins.

Those looking for more traditional casino bonuses, laid out in predictable fashion, can look at our alternative UK casino reviews.

Security & Licensing

Casumo Casino is licensed and regulated by the UK Gambling Commission (Ref. No. 39265) and Malta Gaming Authority (MGA/CRP/217/2012/05). These two are the industry’s strictest and most respectable licensing bodies. As such, Casumo must adhere to dozens of security and fair play rules.

The operator also runs Casumo Play Okay – dedicated responsible gambling website which aims to help problem gamblers in any way. There, you will find self-assessment tools, as well as support and help lines.

Most importantly, Casumo Casino offers Play Okay tools to impose total control over spending and play time:

  • Time Limit
  • Login Time Block
  • Deposit Limit
  • Spending Budget
  • Loss Limit
  • Wager Limit

All limits can be placed on a daily, weekly or monthly basis. With these tools on offer, Casumo surpasses many competitors in its core target markets.

The site is also PCI DSS Compliant, which guarantees payment safety of debit and credit card transactions.

Last but not least, the casino protects sensitive information by SSL encryption, such as account details and payment method information.

Payment Options & Withdrawal Times

As of 14th April 2020, players from the UK are no longer allowed to make credit card transactions at online casinos.

Casumo Casino offers a variety of payment methods ranging from e-wallets, prepaid cards, bank transfer, debit cards and bank transfer “mediator” options.

The payment options vary per region, and we’ll outline the key options per market below.

United Kingdom

Players from the UK can exclusively benefit from ApplePay for deposist. On top of that, you will have access to debit cards, Pay by Mobile, Paysafecard, MuchBeter and Neteller.

India

Customers from India have heaps of localized options that include bank transfer mediators and e-wallets.

The highlights are AstroPay, PayTM, UPI Net Banking, EQOBANQ and the PhonePe digital wallet.

Canada

Customers from Canada at Casumo can take advantage of the tried and true Interac and iDebit. On top of that, general payment options such as Skrill and MuchBetter are at your disposal.

New Zealand

A New Zealand-exclusive option is POLI. However, as a NZ customer you can also use ecoPayz, Skrill, Paysafecard and VISA/MasterCard.

Withdrawal Times & Fees

Casumo Casino’s withdrawal times are one of the fastest on the market, as they have been since day one. Naturally, bank transfer options such as UPI and EQOBANG will take considerably longer than e-wallets. The same goes for debit and credit card transactions.

Withdrawal Method Withdrawal Time*
debit and credit cards payment logo
Debit and Credit Cards
1-5 Days
neteller payment logo
Neteller
Instant
skrill payment logo
Skrill
Instant
muchbetter payment logo
MuchBetter
Instant
interac payment logo
Interac
Instant
idebit payment logo
iDebit
Instant
ecopayz payment logo
ecoPayz
Instant
astropay payment logo
AstroPay
Instant
bank transfer payment logo
Bank Transfer
1-5 Days

*Does not account for Casumo withdrawal security checks, which can take up to 24 hours. Initial withdrawals are subject to identity verification, which can take up to 3 days.

Keep in mind that Casumo employs a closed-loop withdrawal policy. This means that all withdrawals will be sent to your initial deposit method.

It’s important to keep in mind that all deposits and withdrawals have 0% fees, regardless of payment method and frequency of transactions.

Tranasction Limits:

  • Minimum Deposit: €10 or currency equivalent
  • Maximum deposit: N/A
  • Minimum Withdrawal: €10 or currency equivalent
  • Maximum Withdrawal: Varies by Payment Option and Region

Deposit Options

  • Apple Pay Apple Pay
  • Bank Wire Bank Wire
  • Boku Boku
  • Giropay Giropay
  • iDeal iDeal
  • Interac Interac
  • MasterCard MasterCard
  • Neteller Neteller
  • Paypal Paypal
  • Paysafecard Paysafecard
  • Puggle Pay Puggle Pay
  • Skrill - Moneybookers Skrill - Moneybookers
  • Visa Visa
  • Visa Debit Visa Debit
  • Visa Electron Visa Electron
  • Zimpler Zimpler

Withdrawal Options

  • Apple Pay Apple Pay
  • Bank Wire Bank Wire
  • ecoPayz ecoPayz
  • iDebit iDebit
  • MasterCard MasterCard
  • MuchBetter MuchBetter
  • Neteller Neteller
  • Paypal Paypal
  • Skrill - Moneybookers Skrill - Moneybookers
  • Trustly Trustly
  • Visa Visa

Accepted Currencies

  • EUR - €
  • GBP - £

Casumo Casino Games

Casumo offers 2000+ casino games to customers from all core markets. The casino is in line with top competitors, having partnered with the likes of NetEnt, Microgaming, Pragmatic Play, Play ‘N Go, Barcrest and Quickspin.

The gaming selection is separated by category, and it offers a search function as well. Considering the number of games on offer, Casumo could improve through advanced filters. Such as, filtering slots by feature, volatility or theme.

Slots and Jackpot Games

The casino offers “Only at Casumo” exclusive slots: Wizard, Joker Deluxe, Deluxe Richers XXL, Pixie Queen Riches and Calveras Gold. Players looking for something unique can take a look.

Besides that, classics such as Book of Dead, Wolf Gold and Starburst are at your disposal. They are joined by new titles on a constant basis. At the time of writing, Opal Fruits, Lil’ Devil and Reactoonz are heavy player-favoured titles.

There are also dozens of Megaways slots, such as Extra Chilli, Kingmaker, Gonzo’s Quest and Who Wants To Be A Millionaire.

In terms of progressive jackpot, you’ll be happy to find Mega Moolah, Divine Fortune and Gunslinger Reloaded as the headliners. They are paired with dozens other jackpot slots which can change your life with a single spin.

We also like the big selection of Must-Drop jackpots. You have slots with jackpots that must drop until a certain time of day or until a pre-set jackpot amount has been reached.

Table & Card Games

Table and card games are available in abundance, with dozens of variants per game type. The usual classics are covered: Blackjack, Poker, Baccarat, Roulette.

There is also a huge collection of Video Poker, with a handful of variants per single title. We can name examples like Deuces Wild, Aces and Eights and Aces and Faces.

Casino Games

  • Baccarat
  • Blackjack
  • Keno
  • Live Dealer Baccarat
  • Live Dealer Blackjack
  • Live Dealer Roulette
  • Progressive Slots
  • Roulette
  • Scratch Cards
  • Slots
  • Table Games
  • Video Poker

Casumo Mobile Casino - iOS & Android Native Apps

Casumo mobile is minimalistic, snappy and just as gorgeous as the desktop site.

The mobile casino focuses on gaming, with the gaming selection sitting at the centre. You will find thousands of mobile slots, table games and the live casino at your disposal.

The sidebar to the left mirrors all functionalities of desktop. You can make deposits and withdrawals, claim bonuses and edit your account setting.

The live chat button is also available with a single tap of your screen.

You can access the casino via web browser or download native apps for your respective platform. We offer download instructions underneath.

Casumo Casino Android App: Real Money Casino & Slot Games – Google Play
Casumo Casino iOS: Casumo Casino Games & Slots

How to download the Casumo Android app

  1. Open the Google Play store
  2. Search for “Casumo: Real Money Casino & Slot Games”
  3. Tap the “Install” button
  4. Wait for download and installation to complete
  5. Enter your Casumo login details
  6. Enjoy playing!

How to download the Casumo iPhone and iPad app

  1. Open the App Store
  2. Search for “Casumo Casino Games & Slots”
  3. Tap the “Get” button
  4. Wait for download and installation to complete
  5. Enter your Casumo login details
  6. Enjoy playing!

Casumo Live Casino (Exclusive Tables)

Casumo Casino is powered by several providers, including the market-leading Evolution Gaming.

Keep in mind, live games can vary by region in availability. For instance, India players get access to Ezugi and tables of Andar Bahar and Teen Patti.

Customers from different regions can benefit from Evolution Gaming’s full offering. This includes the beloved Game Shows such as Crazy Time, Monopoly Live and Football Studio. Needless to say, dozens of low-limit and VIP tables of Blackjack, Roulette, Baccarat and Poker also await.

You’ll also find Casumo exclusive in-house live games of Blackjack and Roulette. We can’t say they rival Evolution in quality, but they’re worth a look nonetheless.

VIP & Loyalty Rewards

Casumo Casino doesn’t have a traditional loyalty/VIP scheme. In fact, that’s one of the reasons they had such a strong breakthrough when they launched.

The casino replaces these schemes with an interactive adventure system involving an experience bar and level-ups. As you play, you will earn XP points and unlock “valuables”.

These “valuables” include chips of bonus cash or bonus spins, as well as some unique rewards along the way.

You can view your “valuables” in your account section. To claim an available valuable, simply click it and if necessary make the required deposit. 

The higher levels net better rewards. Meaning, you’ll receive more rewards the more you play.

Exemplary Customer Support

Casumo Casino’s customer support is one of the strongest suits of the site since day one. The support agents act as your friends, and you can rest assured you will receive the best treatment possible on any casino related issue.

Feel free to contact Casumo through live chat. One small caveat is that night-owls will have to send an email, as live chat operates between 8 AM and 1 AM in CET.

The response times were quick. In our testing, our queries were typically addressed within 90 seconds. Any subsequent responses were super-fast as well.

Overall, we are extremely satisfied with the quality of customer support. Unfortunately, a telephone support channel is not available, but we feel it would be redundant given live chat’s responsiveness.

Casumo Casino Contact Details:

  • Email: [email protected]
  • Phone: None
  • FAQs: Detailed, Categorized, Non-Searchable
  • Live Chat: 08:00 AM – 01:00 AM – CET

Markets: UK, Canada, NZ, India

As we mentioned earlier, Casumo holds a strong multi-market focus. On the English-facing side, this focus is shared between the United Kingdom, Canada, New Zealand and India. Players from these regions can benefit from local currencies such as GBP, INR, CAD and NZD.

On top of that, you will find geo-targeted casino pages and welcome offers.

We also like that there are region-specific payment options such as Interac, iDebit, POLi and AstroPay.

It should be noted, players from many regions are welcome at Casumo. In fact, we’re sure you’ll have an equally excellent experience coming from any non-restricted region.

Available Languages

  • English
  • Finnish
  • German
  • Norweigan
  • Spanish
  • Swedish

Main Countries

Excluded Countries

  • American Samoa
  • Australia
  • Belgium
  • China
  • Denmark
  • France
  • Greece
  • Guadeloupe
  • Guam
  • Guyana
  • Hong kong
  • Iceland
  • Italy
  • Marshall Islands
  • Martinique
  • North korea
  • Northern Mariana Islands
  • Poland
  • Portugal
  • Puerto Rico
  • Reunion
  • South Africa
  • Switzerland
  • Turkey
  • United States Minor Outlying Islands
  • USA
  • Virgin Islands, U.S.

Review Summary – Casumo Remains One Of The Best

Looking at the site from every possible angle in our Casumo Casino review, we found it better than ever.

The site supports more currencies and payment options than ever, and its gaming selection has had an unstoppable exponential growth.

As players can choose from 2000+ games, enjoy frequent rewards through the adventure system, virtually endless entertainment awaits.

Many newcomers can enjoy a generous welcome bonus. And of course, make sure not to miss the no deposit bonus if you’re coming from NZ or Canada. All in all, Casumo Casino remains a market leader and an excellent recommendation for any type of player. 

Pros

  • Unique Rewarding System
  • No Deposit Bonus
  • Lightning Fast Payouts
  • Region-Specific Payment Options
  • Native Mobile Apps
  • Fantastic Support Quality

Cons

  • Low Value UK Bonus
  • Live Chat Not Available 24/7
  • No Phone Support

FAQs

What kind of Casumo bonus can I claim?

Casumo Casino offers a no deposit bonus and deposit match offer for new players. These offers vary per region, and the no deposit bonus is not available to all players. We analyzed the bonus terms and overall value presented, and we believe the bonuses are solid compared to competing casinos.  

What payment options does Casumo Casino offer?

Casumo Casino offers e-wallets, prepaid cards, bank transfer and debit/credit cards to all customers playing at the casino. The exact payment options vary by region. For instance, Interac and iDebit is available exclusively to Canada customers, whereas POLi is an option or New Zealand customers. Also, UK players can exclusively benefit from ApplePay and mobile payments.

How do I contact Casumo Casino?

You can contact Casumo Casino by live chat or email, and we list contact details earlier in our review. Your best bet to get a fast answer is through live chat. The response times are generally under a minute, and your issue will typically be resolved in just a few minutes as well.

Where can I download the Casumo app?

The Casumo app can be downloaded through Google Play or the App Store. We provide step-by-step download instructions on how to download these apps to your smartphone or tablet. The mobile apps function perfectly, with smooth navigation, user-friendly interface. On top of that, they offer thousands of mobile casino games.

Summary Table

Casumo Casino Review Overview
Casumo Casino AVG
Rating: 5.0 3.9
Number of Bonuses: 8 1.1
Number of Withdrawal Options: 11 7.7
Number of Deposit Options: 16 13.2
Number of Currencies: 2 6.0
Number of Languages: 6 4.8
Number of Casino Games: 12 11.2
Mobile: Yes
Live Casino: Yes
Number of Excluded Countries: 27 113.3
Licence Score: 5 3.1
Number of Software Providers: 21 12.3
Popular Slots Covered: 59.9 % 34.8 %

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