Casumo Casino Review

5 / 5 by casinocountdown.com™
Players from USA are not allowed in this casino

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Casumo Casino – Strangely Entertaining, Extremely Satisfying

Are you prepared to go on an adventure in the Casumo universe? It sure looks promising, with an abundance of bonuses, a plethora of games touching on the wackiest of themes, categories and types. Rest assured, Casumo’s ambassadors will be the safety net in case you need one. This is a futuristic, strange, crazy place as they like to call it, yet it’s an award-winning operator, for 3 consecutive years. It’s also a place where players benefit from lightning fast withdrawals. In our eyes, Casumo Casino is the perfect role model in the world of online casinos. Just what is it that is making this casino site a trendsetter though? Buckle up, we're about to explore this strange world on this Casumo Casino review.

Casumo Welcome Bonus & Sign-Up Spins for New Players

We have yet to come across an online casino that doesn’t offer some sort of casino bonus to their new players. Whether this is in the form of a deposit bonus or sign-up spins, most sites have something to grab players attention. The Casumo sign-up bonus is far from your standard casino bonus though. The gambling site has gone out of their way to offer their new customers the perfect welcome package. The thing we like most about Casumo’s welcome bonus is that they have actually targeted according to different regions. The default casino bonus is a 100% match deposit bonus up to £/€/$300, but they do tend to change this from time to time. Of course, some countries have it better than others, Canada is one example of this. One thing you will need to keep in mind about the Casumo deposit bonus is that you'll have to meet minimum deposit requirements of €/£/$10.

Casumo No Deposit Bonus

Here’s where things get quite interesting. As well as the Casumo deposit bonus mentioned previously, players are entitled to a no deposit bonus. As the name implies, players will receive Casumo free spins just for signing up to the casino. Once again bonuses vary according to region, but we have made all this clearer in the table below.

 

Bonus

Bonus Spins

No Deposit Bonus - RoW

N/A

20 FS (Book of Dead)

Welcome Bonus - RoW

100% - €/$300

N/A

No Deposit Bonus - CA

N/A 20 FS (Jammin Jars) 

Welcome Bonus - CA

100% - $500 N/A

18+, New Players Only
T&Cs Apply.

No Deposit Wager-free Spins UK

N/A

30 FS (Book of Dead)

Welcome Bonus - United Kingdom

100% - £300 N/A

*18+. New UK customers only. Opt-in required. 30 free spins on Book of Dead game upon registration with NO wagering requirements or deposit required for spins AND 100% deposit bonus up to £300: Min deposit £10 and 30x wagering requirements apply on bonus (game weighting applies). Max bet applies. T’s and c’s apply. Please gamble responsibly, www.begambleaware.org

Casumo Bonus Terms

Usually, we come up with a table to highlight the welcome bonus’ significant terms. Since this casino site has a number of country-specific ones, terms are slightly different for each. In most cases though, players looking to claim the Casumo deposit bonus will need to wager the sum of the deposit and bonus amounts 30 times. This seems a little steep but luckily, they have kept it to 30x the bonus for most Casumo no deposit bonuses. Players from the UK have it even better with bonus spins being completely wager-free. As is often the case with wagering requirements, casino games contribute differently towards completing these. Check out the list below.

  • Slot machines - 100%
  • Video Poker - 30%
  • Casino Hold’em - 10%
  • Oasis Poker - 10%
  • TXS Hold’em poker - 10%
  • Ultimate Texas Hold’em - 0%
  • Baccarat - 0%
  • Punto Banco - 0%
  • Roulette - 0%
  • Blackjack - 0%
  • All other games - 100%

The online casino has given players a range of games to choose from and we like this. Most other casino sites tend to limit bonuses solely to slot games. All this said, if you are looking to maximise winnings from the casino bonus, then we would suggest sticking to slots.

Deposit Bonus Bonuses

  • Casumo Casino Logo
    Deposit Bonus
    100% up to £300
    *18+. New UK customers only. Opt-in required. 30 free spins on Book of Dead game upon registration with NO wagering requirements or deposit required for spins AND 100% deposit bonus up to £300: Min deposit £10 and 30x wagering requirements apply on bonus (game weighting applies). Max bet applies. T’s and c’s apply. Please gamble responsibly, www.begambleaware.org
    Details

Casumo Bonus Codes for Existing Players - Are there any?

Casumo coupon codes, Casumo bonus codes, call them what you like, at this online casino they are viewed as a thing of the past. Just because you don't need a bonus code though doesn't mean that there aren't any casino bonuses up for grabs. We have already seen the way new players are treated at this online casino; rest assured that the regulars have it just as good too. Unlike many other sites, Casumo doesn't have a promotions section that unregistered users can browse through. Don't let this alarm you though, existing players are bombarded with non-stop offers and all it takes is signing up to their newsletter.

The casino site actually sends out weekly or sometimes biweekly newsletters which give the lowdown on the latest bonus deals and promotions up for grabs. Of course, we tested this out for ourselves and were pleased to receive Casumo free spins or bonus spins if you from the UK. We also received information about the latest tournaments we could enter with real money prizes up for grabs. In our experience, reload bonuses tend to be more scarce, which means table game players could come across a lack of bonus deals. However, feel free to contact the friendly customer support and see if they can offer you a special bonus deal. You know how Casumo feels about creating a personal experience for their players worldwide!

Talking about tailoring things, we should also point out that the bonus offers are all geo-specific. Don't forget to pay close attention to the symbols displayed next to the given bonus offer. Once you see them, you’ll know exactly what we’re talking about.

No Deposit Bonuses

  • Casumo Casino Logo
    No Deposit
    30 Spins
    18+. New UK customers only. Opt-in required. 30 free spins on Book of Dead game upon registration with NO wagering requirements or deposit required for spins AND 100% deposit bonus up to £300: Min deposit £10 and 30x wagering requirements apply on bonus (game weighting applies). Max bet applies. T’s and c’s apply. Please gamble responsibly, www.begambleaware.org
    Details

Bonus Spins Bonuses

  • Casumo Casino Logo
    No Deposit
    30 Spins
    18+. New UK customers only. Opt-in required. 30 free spins on Book of Dead game upon registration with NO wagering requirements or deposit required for spins AND 100% deposit bonus up to £300: Min deposit £10 and 30x wagering requirements apply on bonus (game weighting applies). Max bet applies. T’s and c’s apply. Please gamble responsibly, www.begambleaware.org
    Details

Is Casumo Safe ?

Casumo holds two license certificates. One is issued by the Malta Gaming Authority (License No. MGA/CL1/1107/2015; MGA/CL1/1108/2015; MGA/CL1/1109/2015), whereas the other one is issued by the UK Gambling Commission (License No. 000-039265-R-319417-004). There’s no room for any doubts about the safety and fairness of the games provided at Casumo. According to them, playing at Casumo should be a fun and entertaining experience, players are always treated fairly.

After all, two of the most popular online gaming regulators are watching your back. Casumo goes above and beyond, from any point of view, so much so, it has won a number of EGR awards for several consecutive years. You can’t become an award-winning online casino if you’re not up to par with the latest security and fairness standards.

Casumo is one of the first UK online casinos to implement the latest regulations which have a direct impact on responsible gaming. It’s now the duty of all UKGC licensed casinos to advise you to Be Gamble Aware, play in moderation and follow the terms outlined in the rule book. Casumo self-exclusion has been a thing for a while now. They were definitely ahead of the game with this one!

Casumo Payment Methods & Withdrawal Policy

Casumo believes in transparency and we have already seen this in the approach to their bonus terms. We were a little disappointed to find that they do not have a banking page for unregistered users. This didn’t last very long though; the good news is that the information is, in fact, all there, you’ll just have to know where to look. We’ll give you a clue, their FAQs section is extremely informatic and user-friendly too! They have actually geotargeted the section, so you’ll only see methods available in your country. This may mean that the list looks more bear, but it also saves you the time of scrolling through irrelevant content.

When it comes to the actual methods, they have a good mix of credit/debit card, e-wallet and bank transfer options. This includes familiar names such as Visa, MasterCard, Neteller, Skrill and even prepaid voucher Paysafecard. EcoPayz is also an option depending on your country of residence. They have also aimed to include some region-specific methods such as iDebit which is popular in Canada. Casumo UK also accepts deposits via mobile billing.

This is a casino known for its lightning fast payment system. Deposits are instant and free of charge. Whilst no fees apply, withdrawal times will depend on the actual payment method you choose. Check out the table below.

Casumo Withdrawal Times

Withdrawal Method

Withdrawal Time (after approval)

VISA/ Mastercard

1 – 5 days

Skrill

Instant

Neteller

Instant

ecoPayz

Instant

MuchBetter

Instant

Bank Transfer

1 – 5 days

iDebit

1 – 5 days

As a general rule, e-wallet payments tend to be instant at Casumo Casino. One thing to point out is that all transactions are subject to approval. This usually takes anywhere between 30 minutes and 4 hours. This will all depend on how prepared you are from your end to; you’ll need to ensure you submit all the correct documents to speed up the process. Nevertheless, Casumo guarantees to meet requests in less than 24 hours. Unfortunately, they have not made their withdrawal limits transparent. Registered users will have to take a look at their withdrawal page or contact the online casino directly for this.

Deposit Options

  • Bank Wire
  • ecoPayz
  • Giropay
  • iDebit
  • Interac
  • MasterCard
  • MuchBetter
  • Neteller
  • Paysafecard
  • Skrill - Moneybookers
  • Visa

Withdrawal Options

  • Bank Wire
  • ecoPayz
  • iDebit
  • MasterCard
  • MuchBetter
  • Neteller
  • Skrill - Moneybookers
  • Visa

Accepted Currencies

  • EUR - €
  • GBP - £

Casumo Slots - Browse at Ease, Take your Pick!

Unlike other online casinos which have stepped away from certain online casino studios, Casumo is making big efforts to keep all currently available games, but keep the collection growing, of course. They have one of the largest casino game portfolios that include some of the biggest hits ever. In fact, it takes a trained eye to notice the uncanny distinctive nature the Casumo game library has. Casumo is the first, and probably the only online casino with this particular set of online casino game providers. What's more, they have neatly sectioned out their virtual casino section to make it easy to navigate through. Although they lack filters, games have been grouped into various categories. We have listed it below to give you a better idea.

  • Game type
  • Popular
  • New
  • Only at Casumo
  • Must Drop Jackpots
  • Casumo Loves

Unfortunately, there is no section for game providers however you can actually use the manual search bar. Type in a providers name and take your pick from the list of their casino games.

It becomes immediately apparent that the game portfolio is heavily focused on slots. The choice is magnificent and this is mainly down to the sheer number of suppliers they have on board. Of course, not all games are available worldwide but the selection will still be impressive wherever you play from. Greentube and Novomatic are made available mainly because of the German casino audience. If they’re available to you, take them for a spin. Slot players are also well familiar with Play’n GO’s finest, besides the abundant portfolios of NetEnt and Microgaming. ThunderCats and Matzuri slot are recommended, as fairly recent releases. Let us not forget about progressive jackpots, in case you haven't already realised, they are also in abundance. Mega Fortune, Mega Moolah, all the multi-million jackpots are there; just hope that lady luck is on your side.

Although the table game section isn't categorised by type, the selection is decent too. At first glance, the lack of VIP tables might come as a disappointment to high rollers. That is until you realise that there are high stake tables for most of the classic games. Casual players also have some great low stake options to choose from such as Mini Baccarat and Single Deck Blackjack. As for video poker, there isn't a dedicated section for these game but there are still a few available. 

Casino Games

  • Baccarat
  • Blackjack
  • Keno
  • Live Dealer Baccarat
  • Live Dealer Blackjack
  • Live Dealer Roulette
  • Progressive Slots
  • Roulette
  • Scratch Cards
  • Slots
  • Table Games
  • Video Poker

Casumo Mobile App – Android and iOS Fully Compatible

Casumo launched their 2.0 Mobile platform to improve the customers’ experience. It features better navigation and now it supports almost all games that can be found on the desktop version of Casumo. If you provide your number in the registration form, you are in for a lot of surprises, such as bonus spins and exclusive bonuses. They regularly update the mobile game collection, after all, the number of mobile players is considerably high.

The big, crispy clear thumbnails look amazing on all mobile devices. Even smartphones with smaller screens allow for convenient navigation. We have to be honest with you, it’s one hefty mobile game collection. It took us several minutes just to scroll through them. Imagine if we’re to play them all! You can enjoy popular hits like Mega Fortune Touch, South Park Reel Chaos Touch, Foxin’ Wins, or Big Bad Wolf for instance, or you can use the search box to find your favorite game. Once you click on the search button, all games are shown on the screen, but without the thumbnails. We must admit, this is by far the most innovative, yet rather simple feature that caught us off-guard.

Get your Casumo iOS app from Apple’s App Store. It’s the reason why Casumo won the 2015 EGR Operator Award for Best Mobile Casino Product.

Casumo Live Casino

At Casumo you can enjoy Live Roulette and Live Blackjack powered by NetEnt. The friendly dealers will give you memorable gaming experience. There are different tables available, pick the one that will suit your bet range for maximum satisfaction. In order to keep up with the trends and players’ needs, Casumo brought in the services of Evolution Gaming. They provide Live Dealer Blackjack, Live Dealer Baccarat, Live Dealer Roulette and Live Casino Hold’em. Evolution Gaming is the leading provider of live casino games. The table limits are decent, nowhere near to any extremes, in fact we would like to see some VIP tables included in their portfolio. The more distinctive Evolution games are the Immersive Roulette, and Live Caribbean Stud Poker, which is probably the only of its kind available online. They have recently introduced Live Blackjack and Live Roulette tables that are exclusive to the online casino.

Evolution and NetEnt provide a good mix of table games. The good news is that the live casino can be accessed on your desktop, or you can get your smartphone or tablet, and go wireless. If you haven’t tried playing Live Casino games on the go, we kindly recommend it. Just be careful, you will attract a lot of attention if you’re doing it on the bus, unwanted, unnecessary attention that is.

Casumo Casino VIP & Loyalty Rewards

When it comes to bonuses for their existing players, Casumo isn't letting much on. The same goes for their VIP Program, their casino site barely gives any information away. The good news is that they are doing a lot for their most loyal customers. In fact once you register with them, you'll actually embark on an adventure. This is the unique approach that they have taken. 

The mission-based reward system guarantees that players who are actively getting the most of Casumo’s loyalty program, which to be honest is the correct and fair approach. Don’t wander around, complete the objectives to receive cool prizes that will extend your game time, providing you more chances to win big. Players who like to raise the stakes and take the High Roller way can quickly catch the attention of the staff and enjoy special treatment.

Casumo is among the first online casino which has introduced this kind of loyalty reward system. In all honesty, this is just the tip of the iceberg. VIP players receive tickets for special events, one of a kind customer support, and they also get special VIP bonus deals.

Casumo 24/7 Live Customer Support

The online casino is available 24 hours a day, 7 days a week. We actually had the opportunity to test the Casumo live chat support. They have some of the friendliest and most helpful customer support representatives. Short response time, fast resolution and understanding best describe the Casumo Casino customer support. You can also contact them by e-mail if you deem it’s necessary. Unfortunately, we could not get our hands on the Casumo phone number. This is something we would definitely like to see made more transparent. In the meantime though, their FAQs section should help to answer most of the general queries.

They call their customer support representatives “ambassadors”. We even had the opportunity to meet them in person during our visit. Their ambassadors are working effortlessly round the clock, after all, all of them undergo thorough training. We can go on and talk about their qualities for hours, and why that is the case. The best type of customer is a happy customer.

Casumo Contact Details

  • Live Chat Support: Available 24/7
  • Email Support: [email protected]
  • Phone Support: N/A
  • FAQs: Available online

Casumo UK and Canada Friendly!

Casumo makes its feature markets clear from the start. From casino bonuses to actual payment terms, their site is geotargeted throughout. This is something we would like to see more online casinos doing as it really makes players feel welcome. The English language markets are heavily focused on and this includes players from the UK, Canada and New Zealand. Whilst UK players are offered generous bonus terms, players from Canada are able to make use of country-specific payment methods like iDebit.

Considering the language options and the capabilities of the customer support we can safely say that international players from the Nordic regions and also Germany are made to feel just as welcome. The good news is that you'll only see information relevant to your country. Wherever you play from though, we can guarantee a top-notch experience.

Languages

  • English
  • Finnish
  • German
  • Norweigan
  • Swedish

Excluded Countries

  • American Samoa
  • Australia
  • Belgium
  • China
  • Denmark
  • France
  • Greece
  • Guadeloupe
  • Guam
  • Guyana
  • Hong kong
  • Iceland
  • Italy
  • Marshall Islands
  • Martinique
  • North korea
  • Northern Mariana Islands
  • Poland
  • Portugal
  • Puerto Rico
  • Reunion
  • South Africa
  • Spain
  • Switzerland
  • Turkey
  • United States Minor Outlying Islands
  • USA
  • Virgin Islands, U.S.

Go on an Adventure with Casumo Casino!

Casumos are these jolly, little creatures that can grasp the attention to both young and elderly players, casual and passionate, slot and table game players. Regardless of your point of view, Casumo will always be neutral and universal, an all-inclusive gaming environment. The key to their success lies in following simple, yet essential principles. All of them have one ultimate objective, to entertain and to make the player happy. Hopefully, our Casumo Casino review brought Casumo closer to you, and what it can do. Join Casumo, you won’t regret it!

Pros

  • Unique Rewarding System
  • Diverse Game Collection
  • Lightning Fast Payout
  • 24/7 Live Customer Support
  • Available On All Devices (desktop & mobile)

Cons

  • No Phone Support

FAQs

How long do Casumo withdrawals take?
It depends. Casumo withdrawal times vary according to payment method. Whilst most e-wallets are instant, bank transfers and debit/credit card transactions can take up to 5 days. It is, however, important to point out that all withdrawals are subject to casino approval. Casumo promises to process payments within a day at most.
Do I have to download a Casumo app to play on smartphone or tablet?
The brief answer is no. The Casumo app is available to play instantly across all major mobile devices. However, if you have an iPhone or an iPad, you can check out Apple's App Store. Casumo Casino won an award for its exquisite mobile casino app!
Is there a Casumo phone number?
No. At the time of writing, there was no Casumo contact number. Players can get in touch with the casino site at any time of the day though. Casumo live chat is available 24 hours a day and there is also an option to contact the casino site via email.

Summary Table

Casumo Casino Review Overview
Evaluation: 5
Number of Bonuses: 6
Number of Withdrawal Options: 8
Number of Deposit Options: 11
Number of Currencies: 2
Number of Languages: 5
Number of Casino Games: 12
Mobile: Yes
Live Casino: Yes
Number of Excluded Countries: 28
Number of Licenses: 2
Number of Softwares: 20
Number of reviewed Slots: 175

Licences

Softwares

Slots

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