Casiplay Casino Review
- Checked byThomas Williams
- Published For
Looking for a big welcome offer that includes free spins? Then Casiplay Casino might be for you!
With a games library including 800+ slots, great customer support, and more, this in-depth Casiplay Casino review shows why we rate it highly.
Casiplay Casino Summary
This stylish casino is packed with innovative features and over 125 live casino tables. We’re impressed with the overall look and usability.
- Many Payment Options to Choose From
- Fully Transparent About Their VIP Program
- Generous Welcome Bonus For New Players
- Phone Support Available
- Customer Support Not Available 24/7
- Not Many Table Games To Choose From
Casiplay Casino Welcome Bonus & Bonus Spins
Being novel themselves, this is one casino site that can truly relate to new players. It comes as no surprise that they are going in guns blazing with their welcome bonus. Players will need to make a deposit of at least €/$/£20 but with up to €/$/£800 up for grabs, this is still a great deal. What’s more the online casino is throwing in 100 free spins too. The welcome bonus is split over the first 4 deposits and we have come up with a handy table below to make it all clearer.
The free spins are available on selected games and certain country restrictions may apply. You won’t be needing any bonus codes though but there are a few things that you will need to keep in mind. As is the case with most welcome bonuses, wagering requirements do apply. Capped at 35x the bonus amount though this is quite reasonable, especially when you consider that a lot of online casinos include the deposit amount here too. Not all games contribute fully to the wager though and we have come up with a handy list below:
- Video Poker - 0%
- Roulette - 0%
- Quick Play - 0%
- Blackjack - 0%
- Baccarat - 0%
- Keno - 0%
- Slots - 100%*
*the list above is not exhaustive as exceptions do apply for specific games.
Your best bet is to stick to slot games as most other casino games are not eligible for the bonus. This could be quite a disappointment for table game fans, especially since slots tend to have the highest house edge. You can still have a lot of fun with slots though and considering how favourable the other bonus terms are, we still think this is a bonus to snap up.
Bonuses & Promotions
When it comes to its promotions, Casiplay gets off to a flying start with its welcome bonus. But what is it doing for its existing players? Well for starters we turned to their promotions section. Currently, it is still quite bare but we think that this is to be expected considering the novelty of the casino site. Don’t let this dishearten you though, they still have some great campaigns with thousands in real money up for grabs.
Currently their last survivor’s promotion is giving players the opportunity to win a share of €/$10,000. All players need to do is play consecutively for at least 14 days to be eligible for participation. The top 5 players who make bets for the longest period of consecutive days will then be awarded with real cash prizes. This promotion is set to end after a specific period but we are sure they will have something else up their sleeve. There are a few downsides to this, for starters it is only available to Platinum, Premium or Prestige level VIP players. What's more, if you are from the UK then you won’t be eligible for this promotion.
Although there is no mention of other promotions, the online casino promises to reward their existing players regularly. We like the fact that they have kept this secret and we are seeing more casino sites doing this. It's always nice to receive a surprise bonus and judging by their welcome bonus, it's bound to be big.
Is Casiplay Safe To Wager Real Money At?
The online casino is barely a few months old, players are bound to question how reliable they are. Luckily they form part of Aspire Global Group, a reputable brand with enough casino sites under its belt to know all the boxes they need to tick when it comes to security. In case you still have your doubts though, we’ll take you through all the safety measures they are taking. Starting off with the basics, Casiplay has not one but two licenses in place. Its UK Gambling Commission license is probably the ultimate seal of approval and it means that players from the UK are welcome. They are also licensed and regulated by the Malta Gaming Authority.
They take responsibility gaming just as seriously and this is immediately evident from the 18+ and GamCare symbols in their footer section. They have a section dedicated to this too with helpful guidelines as well as all of the right contacts you’ll be needing. They are really out to help their players and Aspire Global Group stands to lose too much if there are any breaches.
Casiplay Payment Methods & Withdrawal Times
Accepting players from all around the world, the casino site has had to ensure that they have a good range of payment options. Casiplay has definitely put a lot of efforts into their payment portfolio and in spite of being a new casino, their payment options could compete with some of the bigger guns in the industry. Of course, they have all of the most common methods such as e-wallets Neteller and Skrill as well as Visa/ Mastercards (Note: *credit card transactions not available in the UK) and bank transfers.
They have also included some country-specific options which is great news for their target markets. Instadebit (CA) and POLi (NZ) are just two examples of this. Players from the UK will be disappointed that they do not accept PayPal but we wouldn’t be surprised if this was something they are looking into. Considering all the requirements they need to abide by, it will take some time to adopt this payment method. We have listed all the various options below:
The list above is worthy to write home about but there are a few things we need to point out. As made clear above, not all deposit methods can be used for withdrawals. Furthermore, although most deposits are instant, withdrawal time varies according to the payment method you choose. In addition to this, all withdrawal requests are subject to a further 2 business days for processing. The good news is that the casino site does not charge any withdrawal fees but you’ll need to check with your bank and there can sometimes be hidden costs. In general, the maximum monthly withdrawal limit is capped at €/$€7000 per month but this differs for UK and VIP players.
Overall we were quite impressed with Casiplay’s approach to their payment options. As well as offering a huge choice, they also make everything fully transparent. You won’t have to sign up to the casino to read into all the terms and they are also extremely easy to find. They have even included some handy tables of their own.
- Skrill - Moneybookers
- Bank Wire
- Skrill - Moneybookers
- Bank Wire
- EUR - €
- CAD - $
- GBP - £
For The Love Of Slots & Bright Colours
Casiplay may be a rookie in the world of online casinos but they definitely know what players want. Their game choice may not range in the thousands but with over 20 software providers, they are living up to player’s gaming demands. A look into their game library and it immediately becomes apparent that their main focus is on slots. Choose from new, featured, video or classic slots - they’ll definitely have something to suit your fancy. We were pleased to see all of the popular titles such as Book of Dead and Gonzo’s Guest. They slip up a bit when it comes to their progressive slots as currently there is no dedicated section for them. It doesn’t mean that they aren’t there, it just means that you’ll have to dig deep to find them. You’ll also have to know exactly what you’re looking for and don’t expect to find any of the the multi million jackpots such as Mega Moolah and Mega Fortune.
If you prefer other online casino games, Casiplay has a great choice of scratch cards too. You don’t often find a section dedicated to these either. If on the other hand, you are more of a classic table games fan then there is still something for you. The section is much smaller than their slots array but there are still some decent titles out there. Roulette fans will be pleased to see that there are a number of variations including European Roulette which is also available in 3D. Blackjack fans are also covered with some different options to choose and there are even some VIP tables too. If you want to play Baccarat then you’ll have to look to their live dealer section. There are also a few video poker options in their table games section.
One thing we did find a little confusing is that they have included their live dealer tables in their virtual table games section as well as in the live casino. This can get a little confusing for players as it isn’t always easy to tell from the thumbnail image. Furthermore, the entire game library lacks filters and is only broken down into 6 categories. This is particularly an issue when it comes to slots as it means scrolling through long lists. The other option is to use the manual search bar but you’ll need to know the name of the casino game you’re looking for.
- Video Poker
Casiplay Casino Mobile App - Available on iOS & Android
Being so new to the world of online casinos we had no doubt that Casiplay would have a state of the art mobile interface in place. The dark, sleek theme translates perfectly to mobile and its state of the art html5 interface means that it is available across all devices. They have not yet come up with a native app to download. Instead their mobile site can be played instantly and there shouldn't be any issues with load times as long as you have a good internet connection.
Although there are not filters in place on mobile either, the game library seems to actually look more organised. The large font they have used also helps with navigation and everything seems to be placed exactly where you need it. Their live dealer section is also available on mobile and they have eliminated the separate live roulette section thus making things less confusing.
Casiplay Live Casino
We already got a glimpse of what the Casiplay’s live casino has to offer in the virtual casino. This said, the site also has a dedicated live casino section. You can expect the dark yet sleek theme in this section and some quality titles to choose from. The entire live dealer section is powered by Evolution Gaming and although it isn’t their entire library, Casiplay has made sure to include a good range. Live dealer Roulette fans will be happy to see the inclusion of French Roulette which is notorious for having a lower house edge. There are also some country-specific tables to cater to feature markets such as the UK. On the other side of the spectrum, there are also a good number of VIP tables with high limits for high rollers.
We were a little disappointed to see that they have not included any poker games here. They have included some more versatile options though such as Dream Catcher. Once again, there are no filters in this section which isn’t an issue considering that there are less than 30 options to choose from. One thing they have fallen slightly short with is their live roulette section. Being that they have a number of variations they have included a subcategory specifically for this game. When you actually click on this though, it includes all of the live dealer tables rather than just roulette tables. This is a minor hiccup though and we are sure that it will be sorted very soon.
Casiplay VIP Club & Loyalty Rewards
Casiplay has learned from the best and knows the importance of giving their most loyal customers special treatment. We always like it when online casinos take a progressive approach and they have done just that. The VIP program is pretty simple but we’ll take you through it step by step. For each €/$/£40 wagered, players will receive 1 reward points, subject to game weighting. As they accumulate points they will move up the VIP ladder. There are 6 stages and the higher you go the more benefits you get. We outline all of this in the table below:
- Fast Cashout
- 5 Free Games on Sundays
- Fast Cashout
- 10 Free Games on Sundays
- Fast Cashout
- 20 Free Games on Sundays
- Express Cashout
- 40 Free Games on Sundays
- Express Cashout
- 50 Free Games on Sundays
- Express Cashout
- 50 Free Games on Sundays
- Personal Account Manager
As you can see the last two tiers are by invite only. The online casino doesn’t give much information about their selection process though but we feel that this adds to the exclusivity of things. Some online casinos like to keep their entire VIP Program a secret so we were happy that they gave some information. The table above gives players clear targets to aim for and at the same time adds a touch of mystery to things. Reward points can also be redeemed for bonus money in the cashier section.
Casiplay Casino Customer Support
Even though Casiplay is extremely transparent in all of that they do, they have also ensure that they are easy to get in touch with. Players are able to contact the online casino via live chat, email and even on the phone. The only downside to this is that their support team is only available between 6:00 GMT and 23:00 GMT. If you stick to these hours though, their support is available in 4 different languages and they will do their best to answer your query as soon as possible. For urgent requests, we would suggest using their live chat feature or giving them a call. Email is a great alternative if you can wait a little and we would also suggest checking out their help and FAQs section.
Casiplay Casino Contact Details
- Email Support: email@example.com / via online form
- Phone Support: +356 22484960
- Live Chat: Available between 6:00 - 23:00 GMT
Casiplay - Focused On English Language Giants UK, CA & NZ
Throughout this review, we have gotten glimpses of some of the markets Casiplay targets. A look at their landing page and it is immediately obvious that the UK is one of their main markets. Although their current campaign for existing players does not target players from here, their welcome bonus does. The casino site also accepts GBP and even has some UK specific live dealer tables. We wouldn’t be surprised if they were already looking into how to become PayPal approved as that would really seal the deal.
With CAD also being accepted, it comes as no surprise that Canada is another feature market. They have even included the Canadian favourite Instadebit as a payment option. Although NZD are not currently accepted at the casino site, there is also evidence that they are targeting players from New Zealand. In fact, they have also included POLi in their payments section and this is particularly popular with players from there.
- United Kingdom
- New Zealand
- Costa rica
Join Casiplay - The Coolest Casino Site In Town!
As we have seen in this Casiplay Casino review, the online casino is more than just a pretty face. Their sophisticated look and generous welcome bonus mean that they get top marks when it comes to first impressions. They also have a lot more to offer players though. Their payments section is as good as it gets and they are also taking all the necessary security measures. They rarely slip up and when they do it is only minor. This is a great newbie to be joining and we would suggest you do it fast before everyone else starts to catch on!
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FAQ Casiplay Casino Review
- Does Casiplay Casino accept PayPal?
Although players from the UK and Ireland can join the casino PayPal is currently not accepted. There is still a great range of payment options to choose from and we expect them to look into this in the near future.
- Does Casiplay Casino have live dealer games?
The casino site has a separate live casino section with various live dealer games. The entire library is powered by Evolution Gaming