CasinoJoy Casino Review

by casinocountdown.com™
Players from USA are not allowed in this casino
Last Update

Here is a list of casinos that do accept players from USA

It’s not out of the ordinary, yet it’s still worthy of your time. CasinoJoy’s key selling point is the simple and user-friendly interface, backed by generous bonuses for new players, and frequent bonus deals down the road. But how can an online casino which features a design we’ve all see before, be an attractive and a recommended destination for you? We’re going to answer these questions and much more in our CasinoJoy Casino review.

If you are visiting from the UK, we should note that CasinoJoy cannot accept UK players at the moment of writing. Any information below related to the site's UK treatment, including bonuses, is currently invalid. For the best UK casinos, visit our casinos page where you can find plenty of trusted recommendations based on your preference. Otherwise, have a look at our review, starting from the bonuses for new players! 

CasinoJoy Casino New Player Welcome Bonus – Bonus Money + Spins!

The CasinoJoy welcome bonus package looks promising, giving new players an opportunity to claim up to €1,000 in bonus money, plus 200 Bonus Spins on Starburst. Besides EU, players from other regions are also eligible for the welcome bonus, like Canada, South Africa and New Zealand for instance.

CasinoJoy Welcome Bonus

Bonus

Bonus Code

Deposit #1

100% - €200 + 200 FS

N/A

Deposit #2

50% - €200

WJOY2

Deposit #3

25% - €300

WJOY3

Deposit #4

25% - €300

WJOY3

18+, New Players Only. CasinoJoy T&Cs Apply. Please Play Responsibly.

In our opinion, the bonus terms are acceptable, only 40 times wagering requirements on the bonus amount, and 14 days to complete the said wagering requirements. Players from certain regions who choose to deposit with Skrill or NETeller may not qualify for this welcome bonus offer. In addition, there’s a maximum bet limit of €5 or other currency equivalent. In simple words, you cannot place bets in excess of the said limit until you have wagering requirements to complete, or you have a bonus balance in your account,

  • Video Slots - 100%*
  • Classic Slots - 75%
  • Table Games - 10%
  • Blackjack - 5%

*(Certain exceptions apply)

Bonuses cannot be combined, which is why you should choose carefully which bonus you’re going to claim. Of course, this does not apply to the welcome bonus, because you don’t have a lot of options in reality, but down the road, you will get bonus offers on a regular basis.

CasinoJoy Promos and Existing Player Bonus Deals

Casino players are usually most excited about the welcome bonus, because that’s the only time they get a guaranteed bonus, which on average, is more generous than the rest. Well, you should be excited about CasinoJoy even without the new player label. There are reload bonuses and freebies throughout the week, which can bring you up to €100 or other currency equivalent. Nevertheless, the bonus percentage is modest compared to the first deposit bonus. Expect promotions and bonus deals with a bit of holiday magic, targeting holiday themed slots, that will surely get you in the holiday mood.

On average, CasinoJoy stands in the middle, between casinos that are extremely generous (but with poor bonus terms), and casinos that are modest when it comes to rewarding their existing players.

Can I trust CasinoJoy?

CasinoJoy boasts the seals of the Malta Gaming Authority (MGA/B2C/314/2015) and used to have one by the Curacao Gaming Authority. However, the last license appears to be expired, or to be precise, the Curacao license is invalid. Nevertheless, this is not of big importance, because what we like to see are the seal of the MGA. In other words, the CasinoJoy is a safe and reliable gaming environment.

The web page is SSL encrypted, and the operator is associated with IBAS, GambleAware and Gamblers Anonymous. Now, the aforementioned confirms our initial assumption, that CasinoJoy is fair to its players. In case you’re worried about the safety of your privacy, CasinoJoy keeps and collects only the essential information which is required as per the license conditions.

In short, it’s another white label casino, powered by Genesis Limited. Will it be a success? Judging by the CasinoJoy sister sites that fall under the same name, we're pretty sure they will.

CasinoJoy Withdrawal Policy and Payment Options

Having a clear-cut target audience is of paramount importance, mainly because this clearly identifies the players’ needs, like the payment options for example. CasinoJoy accepts credit cards, e-wallets and direct online banking deposits, such as Trustly for instance. Choose your account currency carefully, because you won’t be able to change it down the road, without going through bureaucratic hell, providing tons of documents, and only with the assistance of the customer support.

Deposits are instant, and CasinoJoy does not charge any fees on top of the deposit amount. Players can deposit as little as €10 or as much as €5,000 per transaction, based on the payment method they choose. Depositing clearly is not a problem, regardless of your location.

CasinoJoy Withdrawal Times & Limits

Payment Method

Withdrawal Times

Withdrawal Limits

VISA

1-3 Days

€10 - €2300

MasterCard

1-3 Days

€10 - €2300

Skrill

Instant

€10 - €2300

NETeller

Instant

€10 - €2300

ecoPayz

Instant

€10 - €2300

Trustly

Instant

€10 - €2300

EntroPay

1-3 Days

€10 - €2300

INSTADEBIT

Instant

CA$10 - 3,000

iDebit

Instant

CA$10 - 3,000

You can find all the information related to payment methods and withdrawal options in the Payment Methods section, which you can access via the main menu. Make sure that you’re viewing the list, which is relevant to your region. CasinoJoy has a geotargeted payment method page and its IP recognition system does a good job of redirecting visitors to the correct page.

Deposit Options

  • Boku Boku
  • Easy EFT Easy EFT
  • ecoPayz ecoPayz
  • Entropay Entropay
  • Euteller Euteller
  • Giropay Giropay
  • iDebit iDebit
  • INSTADEBIT INSTADEBIT
  • Interac Interac
  • Jeton Wallet Jeton Wallet
  • Maestro Maestro
  • MasterCard MasterCard
  • MuchBetter MuchBetter
  • Neteller Neteller
  • Paypal Paypal
  • Paysafecard Paysafecard
  • Skrill - Moneybookers Skrill - Moneybookers
  • Sofort Sofort
  • Trustly Trustly
  • Visa Visa
  • Zimpler Zimpler

Withdrawal Options

  • Bank Transfer Bank Transfer
  • ecoPayz ecoPayz
  • Entropay Entropay
  • iDebit iDebit
  • INSTADEBIT INSTADEBIT
  • MasterCard MasterCard
  • Neteller Neteller
  • Paypal Paypal
  • Skrill - Moneybookers Skrill - Moneybookers
  • Visa Visa

Accepted Currencies

  • AUD - $
  • BGN - лв.
  • CAD - $
  • CHF - CHF
  • CNY - ¥
  • CZK - Kč
  • DKK - kr
  • EUR - €
  • GBP - £
  • GEL - ₾
  • HRK - kn
  • HUF - Ft
  • KRW - ₩
  • MXN - Mex$
  • NGN - ₦
  • NOK - kr
  • NZD - $
  • PEN - S/.
  • PLN - zł
  • RON - lei
  • RUB - руб
  • SEK - kr
  • TRY - ₺
  • UAH - ₴
  • USD - $
  • ZAR - R

CasinoJoy Casino – Online Slots, Table Games – Instant Play

Operators are investing a lot of resources in the design of the casino, some attempts to make the interface user-friendly are successful, and then there are those that will never fly. This is the key reason why most casinos look so similar, both the operator and the player benefit. Since CasinoJoy is powered by a now easily distinguishable platform, you should find it easy navigating the game offer. However, we have to point out the lack of filters. That being said, players can sort the games by their category, and there a few extras like New and Popular games. Another peculiar aspect, the search box is placed at the top left corner, which might confuse certain players.

Slots, Jackpots, Table Games and then  there’s the Live Casino, from a distance and up close, the casino game library is not out of the ordinary, but this isn’t a flaw by all means. At the very top of the game listing you can find Vikings go Berzerk, Starburst, Fire Joker and Hidden Valley, followed by Gonzo’s Quest and the record-breaking Mega Moolah and Holmes and the Stolen Stones. Shuffle to the right in the game categories, and you can find a long range of Roulette, Blackjack, and Baccarat games. From a user perspective, the simplicity is what kept us further browsing the game offer.

Play’n Go, NetEnt, Yggdrasil and Microgaming are the pillars, the driving force of the casino action at CasinoJoy. Before you make any premature conclusion, make sure you click the “+” button below the game thumbnails. Lastly, all games are available for instant play. There are no desktop clients you should or can download.

Casino Games

  • Baccarat
  • Blackjack
  • Keno
  • Live Dealer Baccarat
  • Live Dealer Blackjack
  • Live Dealer Roulette
  • Poker
  • Progressive Slots
  • Roulette
  • Slots
  • Table Games
  • Video Poker

CasinoJoy Mobile Apps – User-friendly Interface

It’s just what you think it is, an adapted desktop version which works great on all smartphones. It doesn’t matter whether it’s an Android smartphone or a tablet, or an iPhone, an iPad, CasinoJoy is flexible and in line with the players’ wants and needs. The interface is easy to handle, and there are hundreds of online casino games. Customer support, banking, even claiming bonuses is made easy!

Like other modern online casinos, basically casino that like to stay competitive on the market, CasinoJoy also offers its live casino games to their mobile players. We’re taking this for granted, but a decade ago this was unimaginable, it was something casino players could only dream of. Moreover, there are no native apps, which is considered a flaw by some casino players. However, we think that mobile web apps that run smoothly are more than enough to keep players happy. In other words, the mobile web app can also serve as a portable casino, that can fit in your pocket!

Although slots dominate the mobile casino game offer, table games are at your disposal as well. Though, we’re sure you’re going to opt for the live dealer games, just because it makes sense!

Live Casino Games at CasinoJoy

The CasinoJoy Live games are provided by the two leading live casino game suppliers, Evolution Gaming and NetEnt Live. Evolution in particular has shaped the live casino niche of the industry. Let it not be a surprise if you can’t find better live casino games. You get the best of both worlds, both NetEnt’s advanced blackjack tables, and Evolution’s mesmerizing Roulette tables, such as the Lightning Roulette which features random bonuses, the Immersive Roulette, which is the perfect table to join if you’re up for a relaxing play session.

If you’ve ever played live casino games, you know that the bet table limits are always flexible enough to give all players a chance to experience the thrills of live dealer casino games, from the comfort of their cozy homes.

We can’t really point out anything extraordinary in regards to the live casino at CasinoJoy, but only because it’s just what we expected it to be. Besides the Exclusive Blackjack table, there isn’t anything else of interest. In short, you can play live casino games at CasinoJoy, and you can do so on your mobile and desktop.

CasinoJoy VIP & Loyalty Rewards

CasinoJoy makes a bold promise that it will take good care of loyal customers, players who simply put, play more! They don’t mention how much you should deposit, or how long you should play, but in our experience, the threshold shouldn’t be too high. Then again, as long as we are kept in the dark, we can’t point out any definite numbers. However, what we do know is the following, the perks of being a VIP player at CasinoJoy:

  • Exclusive VIP Events
  • Monthly Prize Draws
  • Exclusive Promotions
  • Dedicated Account Manager
  • Holiday Packages
  • Priority Withdrawals

The aforementioned benefits encompass all important aspects that have a huge impact on the player’s satisfaction at any online casino. We’re positive that if you earn the VIP status, it’s unlikely that you’d want to go elsewhere. VIP programs are usually hit or miss, you can’t know for sure what’s “behind the curtain” until it’s up.

CasinoJoy Customer Support & Contact Details

We had a pleasant time chatting with the customer support at CasinoJoy. We had a few questions regarding the Curacao licenses, and the welcome bonus package in particular. It took them less than 20 seconds to respond, and another 2 minutes to provide us the details we kindly requested. High quality customer support has become an industry standard, but we still see online casinos that provide little to no reliable customer service to players who most need it. Fortunately, CasinoJoy’s customer support agents are up to with our sort of rigorous criteria.

The live chat is just one of the options at your disposal. The FAQ section proved to be useful, at least to us. It holds the answers to the most common issues players experience, or the most questions players have. To contact the customer service department at CasinoJoy, click on the Question Mark in the top right corner of the screen, then look for Chat button. Enter your full name and your email address if you’re still not logged in, and you should be connected with an agent in no time.

To our pleasant surprise, there’s phone support! Make sure you’re dialing the phone number which suits you the most, there are several of them. Lastly, you can also get in touch with CasinoJoy via email.

CasinoJoy Casino Contact Details

  • Phone Number (EU): 00356 20341518
  • Phone Number (CA): 16474991766
  • Phone Number (South Africa): 0800999264
  • Email Address: [email protected]
  • Live Chat: 24/7 

Who can Play at CasinoJoy Casino?

It’s a peculiar list of featured markets, with one major surprise, South Africa. Besides the standard markets such as Sweden, Canada, Norway and Germany, CasinoJoy have its eyes on South Africa. It’s a market not targeted by many, at least not explicitly to say the least. For what it’s worth, the range of currencies accepted, the nature of the game offer and the capabilities of the customer support department at CasinoJoy, make it a great gaming environment for all of the aforementioned regions. If you’re currently located in any of them, CasinoJoy will definitely prove to be the right choice to make. It has the qualities of a well-established online casino, but with a modern look!

Available Languages

  • Danish
  • English
  • Finnish
  • German
  • Norweigan

Excluded Countries

  • Australia
  • Belgium
  • Denmark
  • France
  • Hungary
  • Iran
  • Israel
  • Portugal
  • Romania
  • Slovenia
  • Spain
  • Turkey
  • Ukraine
  • USA

Join CasinoJoy Now – Get Your Generous Welcome Bonus Package!

CasinoJoy welcomes both passionate and casual casino players, but we have a hunch that the latter will probably enjoy it way more than avid casino players. The reason lies in CasinoJoy’s approach to welcoming new players, the game offer, and the limits it has set out. As you can see from our detailed CasinoJoy Casino review, we can’t point out definite limits for VIP players, so we have to work with what we go. If you’re into slots in particular, or you like to casually player roulette or blackjack, CasinoJoy will meet your needs in full!

Summary Table

CasinoJoy Casino Review Overview
CasinoJoy Casino AVG
Rating: 4.0 3.9
Number of Bonuses: 1 1.2
Number of Withdrawal Options: 10 7.7
Number of Deposit Options: 21 13.8
Number of Currencies: 26 6.0
Number of Languages: 5 4.8
Number of Casino Games: 12 11.1
Mobile: Yes
Live Casino: Yes
Number of Excluded Countries: 14 99.6
Licence Score: 2 3.2
Number of Software Providers: 10 10.3
Popular Slots Covered: 49.5 % 34.1 %

Licensed by:

Software Provided by:

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