Casinochan Review

Casinochan is definitely following suit to increase its brand awareness by offering new players from Canada and Australia a huge welcome bonus amounting up to C/AU$1500 that is topped off with 120 free spins.

We also love the fact that the casino has taken the time to create country-specific welcome offers for their main markets, and they have done this throughout their website, and it is definitely a nice touch. Let’s look into the details below.

The welcome bonus offers great value for your money. We also like that the bonus doesn’t lose its value down to 25% as you make your 2^nd/3^rd deposits or even 4^th deposit. Compared to competitors, this is an improvement. 

The Free spins are eligible on the following slots:

• 1st Deposit: Fire&Steel by Betsoft
• 2nd Deposit: Rook's Revenge by Betsoft
• 3rd Deposit:  Bobs Coffee Shop by BGaming
• 4th Deposit: The Golden Owl of Athena by Betsoft

The first batch of free spins will be credited within 24 hours from the moment of registration.

• Wagering Requirements: 40x bonus amount
• Free Spins WR: 50x winnings amount
• Min Deposit: C/AU$25
• Expiry Date: 30 Days
• Excluded Wallets: BTC, BCH, DOGE, LTC
• Maximum Bet Limit: C/AU$5
• Game Contributions: Slots (100%), Table Games (5%), Live Dealer Games (0%)*
  *refer to the bonus terms at Casinochan’s site for a full list of excluded games.

Although the bonus terms may seem pretty steep at first glance, when you keep in mind that often casinos will ask you to wager the sum of the deposit and bonus, the wagering requirement is within the industry standards.

The max bet limit is standard too, and the fact that you’ll have 30 days to play through all bonuses makes this bonus even more appealing.

One thing to keep in mind is that although the casino promotes itself as a bitcoin casino, their welcome bonus is not available on crypto wallets.

With a welcome bonus to write home about, the thought that an impressive amount of bonuses and promotions also await at Casinochan didn’t come as a surprise.

Regular players at Casinochan have lots to look forward to, starting from weekly reload bonuses and free spins to plenty of unique promos.

The casino also features a multi-level VIP program loaded with bundles of perks for its most-loyal player base to make everything even more appealing.

Plenty of free-entry weekly tournaments are running regularly, for all players, with prize pools going up to $30,000. You can find tournament rules on the casino’s website.

At the same time, players can also participate in daily prize drops with a prize pool of $4,600 in any qualifying games without a minimum bet requirement.

If you look at the competition in Canada or even the casino competitors in Australia, Casinochan really did their best to stay on top of it, with the variety and quality of offers for its frequent players.

We recommend checking the specific bonus terms as they can vary. It's also a good idea to check for any Casinochan bonus codes. As we can notice, almost all bonuses bear the necessary promo codes.

Casinochan is owned and operated by Dama N.V - a Curacao registered company that is licensed and regulated by Antillephone N.V. (license no. 8048/JAZ2020-013), which is the name behind successful brands like PlayAmo Casino and 7Bit Casino.

Players can also rest assured that all personal data will be fully protected thanks to SSL encryption technology. They also have a detailed cookie policy and an extensive policy to reassure players that they are in good hands.

Casinochan also bears an iTechLabs seal, but the link appears to be broken. The site is powered by market leaders with 100% legitimate games, such as Play’n GO, so you should rest assured that each outcome is truly random. 

The site also allows you to set up two-factor authentication (2FA) as additional protection from unauthorized access to your account, which we found a pleasant surprise.

Casinochan doesn’t have a dedicated, responsible gaming page. Instead, all the usual advice on gambling is found on the T&Cs, including pointers to gambling consulting organizations such as GamCare and Gamblers Anonymous.

What really provides value here is the variety of self-control tools at your disposal:

• Deposit Limit (daily, weekly, monthly)
• Loss Limit
• Wager Limit
• Cool-Off Period
• Self-Exclusion
• Account Closure

The loss limit option undoubtedly stands out, as this functionality is not commonly seen at Curacao-licensed gambling sites.

Casinochan boasts an extensive portfolio ranging from the basic credit card options, popular e-wallets, prepaid cards and even various bitcoin wallets.

We were pleased to see some country-specific methods on the list. For instance, players from Canada will definitely enjoy making use of Interac, a payment option that is becoming increasingly popular in their country, as well as iDebit and Instadebit. 

While players from Australia would benefit from prepaid vouchers like Neosurf, a prioritized payment method among the Aussie players can be used to make both deposits and withdrawals.

The casino also accepts several currencies, including a few cryptocurrencies, which will surely satisfy a much broader player base.

We must add that the Casinochan withdrawal times vary depending on the payment method, with crypto wallets being the fastest. However, please bear in mind that withdrawal time frames may be prolonged due to identity verification measures.

The details on the withdrawal limits at Casinochan for players in Canada and Australia are presented below.

Players should also keep in mind that all deposits need to be wagered x3 before requesting a withdrawal. Another thing we’d like to mention is that all transactions bear no charge at Casinochan.

• Min Deposit: C$20 or AU$10
• Max Deposit: C$6,000 or AU$12,000
• Min Withdrawal: C/AU$20
• Max Withdrawal:
  • C/AU$4,000 per day
  • C/AU$16,000 per week
  • C/AU$50,000 per month

Casinochan is the home to over 2000 games, which is understandable considering there are 60 providers to choose from, including some big names like Microgaming and Play’n GO. There isn’t much to a fault when it comes to the sheer range of games. 

The casino lobby has solid filters, as games can be sorted by type, provider, Bonus buy feature, and there’s also a dedicated BTC games section. A search bar is also present, which lets you search for games by name only.

We should note, game availability varies per country. For instance,  players from Canada are not allowed to play NYX (NextGen) games.

You can also try games using the demo mode, which will be beneficial to players who want to try new titles and check out the game's rules and functions.

With 2000 slots from the industry’s top providers on display, titles such as Book of Dead, Immortal Romance and Thunderstruck II don’t come off as a surprise, and we can tell that all players are in for a good time.

The casino also boasts a New games tab that is continuously updated with fresh titles each and every week, as developers are working tirelessly to develop new hit titles.

There many titles with the Megaways-mechanic we’d single out Curse of the Werewolf Megaways, Extra Chilli Megaways and Great Rhino Megaways.

The progressive jackpots selection is great. However, titles like Mega Molaah or Major Millions are missing. However, there are plenty of jackpot titles with smaller prize pools, like 88 Dragons Treasure and Lucky Bank Robbers.

Casinochan's range of table games does seem slightly underwhelming, especially with no sections dedicated to keno, poker and scratch cards. Still, you’ll have to manually search for them, as they are hidden deep in the game library. 

We also found the selection of Multi-hand Blackjack games pretty vast, and you can expect to find Vegas Single Deck, Classic Blackjack, Atlantic City and other interesting variations. 

In terms of Roulette, Casinochan has all the standard language variations like European Roulette, Turkish Roulette, and variations like Lucky Roulette and Mega Fire Blaze Roulette.

The video poker selection is enormous. Players will be able to choose from hand varieties of Jacks or Better, Tens or Better, Deuces Wild and Bonus Poker.

Pokers lovers will also enjoy several variants of Texas Hold’em, Caribbean Hold’em, Caribbean Stud, and many other unique titles.

There is currently no native app is available for download. You simply login in via your mobile browser and play instantly - just make sure you have a strong internet connection.

The mobile web app at Casinochan has all necessary functionalities readily available related to the cashier, VIP lobby and promotions, saving you plenty of time while navigating. 

The live chat button can be located easily and is available at all times, no matter which page or tab you’re on.

The mobile gaming library boasts all titles, which has more than 2000 games available. You’ll have access to all the classic tables and slot games, including the full portfolio of the live casino as well.

In terms of performance, we didn’t encounter any issues related to stuttering or lag. Everything was running smoothly, with swift loading times on our iOS device.

The last time we reviewed Casinochan it didn’t have any live casino games on offer. However, things have changed for the better, as the live dealer section is now powered by Evolution Gaming and Pragmatic Play Live.

Evolution Gaming is famous for high-quality live games of all the popular games, including Blackjack, Roulette, Baccarat, Poker and Game Shows. While Pragmatic Play Live is not on the same level as Evolution in terms of selection, but they do have a strong foundation to build upon.

Casual players can select from a wide variety of low table limits and high rollers will be happy to see lots of VIP tables with limits settled in the upper thousands.

From Evolution Gaming's selection, we'd single out Immersive Roulette and Lightning Roulette, and their ultra-popular game show's such as Deal or No Deal, MONOPOLY and Dream Catcher. 

Pragmatic Play Live's portfolio, features some popular Baccarat variations, including a decent number of Blackjack language varieties.

One thing is sure, with the inclusion of Pragmatic Play Live, Casinochan, not only covered all live casino bases, but it further diversified the live casino game portfolio, which is usually filled with Evolution Gaming titles only.

As VIP club members, players will have the opportunity to climb up 11 different levels, but we definitely think it's worth the steep climb, with each level having its own cashback reward.

Once you make your first successful deposit, you’ll be on your way to unlock other additional perks such as extended withdrawal limits and a personal VIP manager.

For each wager that you make on your favourite games, you’ll earn Casinochan points (BP) and position higher on the ladder. The following conversion rate applies 1BP for each wager of C/AU$25.

We go through each level and the relative reward in the table below.

As the table shows, it may take some time to reach the top, but it's definitely worth the effort, there is even a luxury car waiting for you at the top. We must add that rewards come with an x3 wagering requirement, but with so much up for grabs, it's difficult not to resist these loyalty rewards.

Casinochan’s customer service is open 24 hours a day, 7 days a week. The agents usually respond within a minute, are always ready to answer any questions, no matter the specificity.

Your best way to contact is live chat. The live chat button can always be found in the bottom right corner. Just enter your details in the chat menu, and you will be connected with an available agent.

Another way to contact the support team is to send an email, but we are unsure how long it would take them to respond, as we haven’t tested the response times. Unfortunately, the casino does not have a FAQ section.

All in all, the live chat proved to be a one-stop destination for all casino queries, despite the lack of a dedicated FAQ page. All of the support representatives were helpful and well-informed on various casino topics, and we even spoke with a few of them.

• Live Chat: 24/7
• Telephone Support: N/A
• Email: support@casinochan.com
• FAQ Section: N/A

Although some casinos tend to reach out to many different markets by offering a wide range of language options and currencies, Casinochan is notably focused on who they target, and that is, players from Canada and Australia. Players from EU countries are welcome too, but the casino is very clear about its primary audience.

Even from their home page, it is extremely evident that Canada & Australia are countries that the casino looks to target. In fact, there are specifically tailored welcome bonuses for players from these countries in their relevant currencies - CAD/AUD.

The payment options available act as further proof that the casino is aiming at these countries. Whilst players from Canada can benefit from numerous Canadian-specific options such as Interac, iDebit and INSTADEBIT. There is also a long-range of options for players in Australia, including Neosurf.

As a brand that is a few years on the market, Casinochan certainly knows what it’s doing. The welcome bonus combined with free spins is one way of doing it, but the casino excels in other areas too.

If you’re from the likes of Canada and Australia, then you’ll fit right in at Casinochan, but then again everyone is welcome. The casino boasts swift payments, high withdrawals and some great promotions including the opportunity to win real cash prizes.

On top of this, it has an extensive gaming library, with 2000+ titles from 60 game providers, so you can look forward to plenty of exciting gaming sessions and try out something different every time.

With all these things considered, we can summarize our Casinochan review with our full recommendation.