Casino Room Review

Having been around for 15 years Casino Room has the means and expertise to offer you one of the most exciting and thrilling online casino experiences available today.

It is home to 1200+ casino games that go from all the latest slot titles to quality table games, along with an immersive live casino selection.

The stunning exclusive welcome bonus for new joiners certainly captured our attention, but in this Casino Room review will check other areas like promotions, security, quality of customer support and more.

Our EXCLUSIVE Casino Room welcome bonus offers double the number of free spins coming along with the regular welcome bonus of NZ/C$1500 for the Canada and NZ players, and ₹90,000 for customers coming from India.

You will need to claim the offer directly via our Casinocountdown link, using the exclusive Casino Room bonus code, outlined in the table below. 

 Free Spins Details: 

• 40 Free Spins daily for 5 consecutive days on Book of Dead

Please keep in mind that Bonus T&Cs apply, which we will cover further below. Once you check out the regular welcome offer, it is clear that the exclusive offer has an advantage. As a reference, we'll look at the regular bonus too in the following section. 

Casino Room Regular Welcome Bonus

Any players from Canada and New Zealand that join Casino Room can look forward to 100% up to NZ/C$1500 welcome bonus, alongside 100 free spins. In comparison, players from India can gain up to ₹90,000 + 100 FS. We’ve outlined the welcome bonus details for regions in the table below. 

Free Spins Details: 

• 20 Free Spins daily for 5 consecutive days on Book of Dead

When we compare this offer to the exclusive offer we presented above, you will notice that the exclusive welcome over offers has twice as many free spins as usual, which will clearly make your experience at the casino twice the fun.

Bonus Terms

• Wagering Requirements: 35x bonus amount 
• Free Spins WR: 35x winnings amount 
• Min Deposit: €/C$10, NZ$15 or ₹900 
• Excluded Deposits: Skrill and Neteller 
• Expiry Date: 60 Days 
• Maximum Bet Limit: €/C$5, NZ$8 or ₹400 
• Game Contributions: Slots (100%), Live and Table Poker (30%), Roulette and Virtual Games (10%), Blackjack (5%), Live Games (0%)* 
  *Please refer to Casino Room T&Cs for the full list of excluded games. 

Casino Room has clearly outlined all key bonus terms that must be met for successful wagering, and the terms are fairer when compared to competitors. The 35x wagering requirement on just the bonus amount, is slightly below the industry average of 40x, while the maximum bet limit is average.

We liked the fact that players will have up to 60 days to complete the wagering target, on both the deposit bonus and free spins, which make the welcome bonus look even better. If you truly want to take full advantage of the bonus package, it’s worth claiming our exclusive welcome bonus.

The casino isn't too generous with the offers for existing customers, as there were only a couple of promotions in place at the time of writing this review, which includes some time-specific promotions, meaning that you can expect to see a bunch of new bonuses coming in.

However, the selection of special offers is limited, you'll find some free spins deals, as well as tournaments and challenges on certain games, which is not bad, but it's simply a lot less than what you'll find at many online casinos in Canada.

All promotions are listed at Casino Room’s website, and we suggest you keep up with it or subscribe to their newsletter for instant updates on bonuses or bonus codes.

Casino Room also has an invite-only VIP club that grants additional benefits to frequent players, such as tailored bonuses and VIP manager. You can find tournament rules on the casino’s website.

Casino Room is operated by Ellmount Gaming Ltd, which holds a license issued by the Malta Gaming Authority (MGA/B2C/202/2011), which is a very reliable indicator that the casino is safe and fair.

While the site does not personally carry any eCOGRA certification that ensures that all games are random, the software companies utilised by the casino do carry an MGA certification. This means that the casino’s gaming system is frequently being audited to check that all RNG components are present.

On top of that, Casino Room website is also protected with the top-notch SSL encryption. It means that you can rest assured that all your sensitive data is as safe as possible.

Players within the EU will have the right to lodge a complaint with the supervisory authority in their region. In contrast, all other players are welcome to file complaints using the ADR services listed on the site.

Responsible Gambling

The casino’s responsible gaming page has all the usual gambling advice related topics and pointers to gambling assistance organizations such as GamCare, Gambling Therapy and Gamblers Anonymous.

Players can also utilize several spending and self-block limits:

• Deposit Limit
• Wagering Limit
• Loss Limit
• Session Limit
• Time Alert
• Self-Exclusion
• Time Out

While all these limits may look like the usual at first, the inclusion of wager, loss and session limits are not that common, even at the some of the best online casinos. Therefore, we respect Casino Room for taking a few additional steps in terms of fair play.

Casino Room offers a nice range of payment options, including e-wallets, bank transfer, prepaid and credit/debit cards.

There isn't a dedicated banking page, but all options are outlined on the homepage, which is also geo-targeted. We list all available options below.

Payment Methods Per Country

The casino caters to players from Canada, New Zealand and India with country-specific payment methods. Players from these regions will be able to make deposits and withdrawals using locally available and attractive options. 

Canada

Canadians will have access to country-specific payment options such as Interac Online and Interac E-transfer. Both methods are widely adopted among this player base, where Interac e-Transfer is a more popular option, but Interac Online a slightly faster method.

New Zealand

Customers from NZ can choose from various banking options, such as Skrill and Neteller, which can be used for both deposits and withdrawals. At the same time, prepaid voucher options like Paysafecard can only be used for deposits.

India

Players from India will have great options such as MuchBetter at their disposal, which is one of the most flexible payment methods out there. What’s more, this payment method is mobile-friendly and allows managing balances on the go.

Most of the provided payment methods are shared between regions, and players from different countries will be able to make deposits in their own currencies, such as EUR/CAD/NZD/INR among others.

Casino Room Withdrawal Times

*Withdrawals can be extended pending identity, payment method and proof of income verification procedures, usually taking up to two business days.

Please note, the first withdrawal can be requested after 3 days of registration of your Casino Room account.

Casino Room doesn’t charge fees for processing transactions, but in case they incur, they will be clearly stated when you perform a deposit or withdrawal request.

Global Transaction Limits

• Min Deposit: €/$10 or ₹900
• Max Deposit: N/A
• Min Withdrawal: €/$10 or ₹900
• Max Withdrawal: €/$10,000 or ₹900,000 per week / €/$30,000 or ₹2,700,000 per month

The casino lobby at Casino Room offers a fantastic range of different casino games, from newest slots and an array of table games variations to scratch cards. It's all wrapped inside of nicely design casino platform, so playing at Casino Room is both effortless and fun.

As soon as you enter the site, you'll see how everything looks neat and modern. Hottest games are right in the centre of the homepage, meaning that you're just a click away from starting to play.

Everything else you may need is in the menu in the upper left corner. The only downside here is the almost complete lack of game filters. You can only search by name or game type, so inexperienced players may find it a bit hard to move around.

You can also try casino games for free, just use the ‘play for fun’ option, and you’ll be taken to the game with a bankroll full of play money. This is a good option for players that want to polish up their skills or simply try out the game.

Slots & Jackpots

The slot game selection is made for maximum entertainment. There are more than 1000 slot games from most of the top casino software providers, including NetEnt, Microgaming and Play’n GO alongside others.

Here you can play some of the best slots, from classics such as Gonzo's Quest and Starburst, to many less famous, but equally entertaining titles.

Additionally, you can check out a decent amount of Megaways games, such as Extra Chilli Megaways, Gonzo's Quest Megaways, besides other titles, if you're a fan of the random reel modifier mechanic.

Players who like the thrill of chasing the massive jackpot prizes will be pleased to hear that all the top progressive jackpot slots are also available, such as Microgaming's Mega Moolah series and NetEnt's Divine Fortune.

Table Games

Players can find around 50 table games, which is an excellent selection. Some of the seasoned players may not find it that impressive, but it should be enough for the most casual casino players.

You'll find a lot of the popular roulette language variations such as European Roulette and American Roulette, along with other options.

From the Blackjack variations, we would single out European Blackjack, Multi-Hand Blackjack and Vegas Strip Blackjack.

Poker fans can try their hands at several video poker games, including Pyramid Deuces Wild and All Aces Poker.

There are also Baccarat tables and many special table games such as or Money Wheel, Draw Hi-Lo and Mahjong Exchange, so there will certainly be something for any table game fan.

The casino's native mobile app is available for download at Google Play Store and the App Store, but in case you aren't a fan of downloads, the casino is also available as a web-based app.  

All the apps have the same user-friendly design as the desktop version of the site, meaning that you'll find your way around easily, even if this is your first time playing at Casino Room on mobile.  

Most of the desktop games are available on the mobile, as well as the full range of casino promotions, and even the live chat option is just a tap away. 

In terms of performance, everything was running smooth across all apps, and we didn't encounter any issues during gameplay. 

The live dealer lobby at Casino Room combines experiences from two influential game providers on the market - Evolution and Pragmatic Live, so players should expect nothing less than pure enjoyment. The live casino offers many popular titles:

• Roulette is available in Immersive Roulette, Lightning Roulette and Live Speed Roulette variants.
• Blackjack can be enjoyed in several types such as Free Bet Blackjack, Blackjack Azure and Infinite Blackjack.
• Baccarat has many variants too, including Super Sic Bo, Dragon Tiger and Lightning Baccarat.
• Poker can be tried in 2 Hand Casino Hold'em, Side Bet City or Caribbean Stud table variations.
• Game shows selection features several popular titles like Deal or No Deal, Monopoly Live and Mega Ball. 
• Excellent mix of low and high limit tables, stakes start from $0.1 and go up to $9,000.

If you plan on playing big at Casino Room, note that the casino will find a way to express their gratitude. However, there are not enough details about the VIP scheme or loyalty club on their site, but we spoke to customer support, which provided us with a little bit of insight.

Casino Room has an invite-only VIP Club that features several perks as you would expect from such a status, including a personal account manager and eligibility for VIP bonuses, along with special offers.

The casino monitors all player activity, such as how much you play and how much you deposit, and players who are considered worthy will receive an invitation via email.

There are no strict rules here, meaning that you'll be able to negotiate the terms. This is a great thing because, in the end, you'll get the tailor-made VIP experience that best suits your needs.

One of the biggest advantages is that the casino has 24/7 customer support coverage, meaning that there will always be someone to help you at any time of day or night.

You can reach out to the support agents via Casino Room live chat, email, phone or Skype. It's a great thing that they offer so many ways to contact customer support, with Skype being the most unusual option.

In our opinion, live chat is the best option, as we always received a response in less than a minute. The agents were able to answer all our queries in a friendly and professional way.

We recommend you look at the FAQs page for smaller issues before you reach out to the agents directly. This page is geotargeted, and you’ll find detailed answers to most of the common questions in your country, so don't miss to give it a look.

Casino Room has also included a local phone support line for Canadian customers, while players from other countries can reach them through the international phone number.

Casino Room Contact Details:

• Live Chat: 24/7
• Telephone Support:
  • Canada: +1(587) 806-5051
  • International: +35 627 922 034 
• Email: [email protected]
• FAQ Section: Detailed / Not Searchable

Just by loading the website from any country is direct proof that geo-targeting is done correctly.

Players from Canada have, and New Zealand will have CAD/NZD at their disposal, as well as tailored bonuses. The same goes for Indian customers, as they can opt-in for the INR as their primary account currency.

Players from the above-mentioned markets will also benefit from region-specific payment methods that will benefit players from all the mentioned regions.

Interac Online and Interac E-transfer will certainly suit players in Canada, while customers in India will benefit from the convenience of options such as MuchBetter.

The addition of Paysafecard will be an excellent option for New Zealanders, but many other methods are also available to this player base.

All the bonuses and games are available on every market, but the site’s EU welcome bonus is different than those for CA, NZ and IN customers. You can check all the details in our welcome bonus section.

Our Casino Room review shows that this operator offers a well-balanced casino platform, and if you decide to join, you can expect to get a very smooth gaming experience.

It is designed with precision and a player-first approach, making it easy to navigate the vastly populated lobby to find your favourite games.

In terms of banking, you'll find a great payment method selection. To top it off, players at Casino Land can rely on the 24/7 live chat support for any questions and issues they might face.

When we look at it as a whole, this online casino is certainly worth your time. So, grab their hefty welcome bonus and enjoy everything this casino has to offer.