Casimba Casino Review

Casimba Casino promises a rewarding and entertaining adventure for players, and on first look the casino shows promise. Launched in 2017 as a White Hat Gaming brand, Casimba has a familiar, minimalistic interface and a jam-packed gaming selection.

In our Casimba Casino review, we'll look at the every key detail: the welcome bonuses, fairness of terms, quality of support, payment options, and more. Read on as we take you through all the details.

In the online casino jungle, Casimba Casino is looking to make their players feel extra welcome and stand out from the pack. Whether you’re from the UK or other regions like Canada, New Zealand and the rest of the world; there’s a multi-tiered welcome bonus ready to snap up. 

At present, there is no Casimba no deposit bonus on offer. However, we consider the overall deposit bonus package more favourable; UK or rest of the world, here’s how things look:

The Casimba Casino welcome package is one of the heftier ones around. This is particularly so for players from the UK. There’s up to £2,000 in bonus money up for grabs plus a tone of bonus spins along the way. In terms of new player bonuses, that’s streets ahead of the simple 100% match deposit bonus we’re so used to seeing. So far so good, but this is where it all boils down to the policy. That’s why we’ve listed the terms below.

Bonus Terms

• Minimum Deposit: €/$/£20
• Winnings from Bonus Spins capped at: €/$/£100
• Wagering Requirements: 35 x Deposit + Bonus
• Wagering Requirements BS: 35 x Winnings
• Bonuses Must be wagered in: 30 days
• Bonus Spins expire after: 10 days
• Game Contributions to WR: Slots*, Scratchcards & Keno – 100%, All Other Casino Games – 0%
  *some exceptions apply, please refer to Casimba's full bonus terms and conditions. 

We’re used to a €/$/£10 minimum deposit but Casimba has gone with a slightly higher value. Is it a deal-breaker? Far from it, just something to keep in mind if you’re looking to claim the bonus.

That 35x wagering requirement is slightly more of a concern. Note we use ‘slightly’ here because, for the bonus spins, it’s perfectly acceptable. As for the match bonuses, ‘35x’ may still seem lower than that ‘60x’ turnover requirement we’ve grown accustomed to at UK online casinos, but your deposit amounts are included too.

Is the Casimba Casino welcome bonus still worth claiming? We'd say yes. Just remember to stick to Slots, Scratch Cards and Keno to avoid voiding your bonus cash and winnings. 

Putting the welcome bonus aside, you may be left wondering what’s next. The good news is that existing players can look forward to bonuses as well.

At the time of writing, we're not seeing any "traditional" promotions such as deposit match bonuses, bonus spins, reload or cashback offers. Instead, you are more likely to find various raffles and random cash prizes on a weekly and monthly basis. Most of the time, the only requirement to participate in this promotion is to play and wager above a certain cash threshold. 

For those who prefer the more standard promotions, you'll likelier to receive personalized e-mail offers by subscribing to the casino's newsletter. They’re known to hand out bonus spins and other exclusive bonuses to their regulars. If you do get tired of waiting though, there’s no harm in asking through live chat and be instantly notified of any "hidden" deals that many casinos keep in their back pocket. 

Would we like more transparency when it comes to Casimba Casino promotions? Perhaps, which is why there are plenty of trusted UK casinos to choose from.

Casimba Casino is licensed by the MGA and UKGC (Ref. No. 52894), the highest rated and most trusted regulatory authorities in the online casino industry. As such, you can rest assured that the casino is held to the highest standards when it comes to protection of player funds, anti-fraud measures and legitimacy of casino games.

The casino's dedicated Responsible Gambling page shows solid efforts for fair play and customer safety.

Namely, you can take advantage of self-imposed player limits such as:

• Deposit Limits (daily, weekly, monthly)
• Time Out
• Take a Break
• Account Closure
• Self-Exclusion

Unfortunately, there are no loss and wager limits, which puts Casimba Casino behind many leading competitors in that regard. 

The Responsible Gambling page is also populated with tons of advice on controlling your gaming sessions. They also link out to useful 3rd party software, as well as free UK and international gambling assistance groups like GamCare and Gambling Therapy. 

To summarize, we can safely answer our question that indeed Casimba Casino is 100% safe and you should have no worries whatsoever during your stay. 

Despite the fact there's no dedicated banking section, we like the long list of options at Casimba Casino. Whether you're coming from the UK, Canada or many non-English speaking countries, the casino makes you feel at home with geo-friendly options.

Firstly, you can take advantage of the regulars including VISA, MasterCard, e-wallets such as Skrill and NETELLER and vouchers like Paysafecard.

Players from Canada will be pleased to find Interac and INSTADEBIT in the mix. To top it off, Casimba is a PayPal casino - one of the go-to options for UK customers. 

Here's the full list of withdrawal options and timeframes. 

Casimba Withdrawal Times & Limits

Transaction Limits:

• Minimum Deposit: €/£/$20
• Maximum Deposit: Depends on Method
• Minimum Withdrawal: €/£/$20
• Maximum Withdrawal: €5,000 (weekly)
• Maximum Withdrawal UK: Unlimited

As a general rule, e-wallet withdrawals are the quickest options. At Casimba Casino, that can take several days. Once you factor in that extra 2 day processing period, it could start to seem quite long. Then again, keep in mind that this is the ‘worst-case scenario’. The casino will try their best to be even swifter - especially for if you withdraw often. 

The only other thing to keep in mind is Casimba’s closed-loop policy. This is standard practice at a lot of UK casinos online. Put simply, you’ll need to use the same deposit method on your withdrawals; where possible of course. This is an Anti Money Laundering procedure; so we can't fault the casino for it. 

The thing about jungles is that they’re big, massive rather. That’s perhaps the best description of Casimba’s game lobby. There are over 100 software providers to choose from; courtesy of their game filters we actually counted.

Slots & Jackpots

There’s also the option to filter by game type with online slots being by far the biggest section. From die-hard classics including Barcrest’s Rainbow Riches and NetEnt’s Starburst to newer titles like Siberian Storm by IGT, Casimba has it all.

We just can’t help wishing that they’d include a jackpot slot section. Don’t get us wrong, they’ve done a good job when it comes to progressives, you’ll just have to do some digging. For what it’s worth, all of the top names including NetEnt’s Mega Fortune and Mega Moolah by Microgaming are on offer at Casimba.

Table & Card Games

As for table games, there are separate sections for Blackjack and Roulette. That already says a lot about the online casino. Sure, there’s less of a selection than online slots but compared to other casinos, Casimba has a lot to offer for table games fans.

And they’re reaching out to both high and low rollers. Take NetEnt’s Single Blackjack; there’s a high stakes option as well as a separate game with standard limits. The handful of Gold Series titles by Microgaming like European Roulette Gold, should also go down well with fans of these games.

Other card games including Pontoon, Punto Banco and Poker are all available to play at Casimba Casino. There are also several Video Poker options on offer as well as a separate Scratch Card section.

If there was anything to fault it would have to be the fact that live dealer games have been merged into the virtual casino lobby. Then again, there are always those handy filters to turn back to should navigation ever become an issue.

It’s a jungle of a gambling site and yet the Casimba Casino app is very functional. Note that it’s a web app that we’re referring to here. Android, iOS, windows or practically any other device, Casimba mobile is ready to play instantly - no download required!

As for the final product, let’s just say that the interface speaks for itself. Take those game filters we mentioned earlier on, they’ve been replicated on mobile and they’re even handier here. The selection of casino games is just as good too and that includes the previously mentioned live casino.

Casino mobile casino definitely looks the part, but we did find one thing missing. The live chat button isn't easy to access. That doesn’t mean to say that live chat isn’t available on portable devices. Instead, players must access it from the main menu bar. It’s a little less straightforward but definitely something we can live with.

The casino is big on online slots; we’ve seen this a few times in this review now. That doesn’t mean to say that they can’t be a dab hand at table games too, which brings us to Casimba’s live casino. They have a section dedicated entirely to this; even if it is combined with their virtual lobby. The good news is that it’s powered by NetEnt Live and Evolution Gaming - two of the top software providers in the industry.

As for the actual selection, they’ve catered for all of the more popular live dealer games. Live roulette, live blackjack, live baccarat; there’s several variations for each popular game.

Plus, some of the less generic options like Evolution’s Dream Catcher and Football Studio have been added in. Plus, you'll find plenty of VIP tables and those that cater to budget-concious players.

There is a Casimba VIP Program featured on the main navigation. There are 4 steps that players must climb, and status is subject to regular reviews. Considering that the top tier is by invite only, that’s even more important. Here’s how things look in the table below.

• Elite Membership – Invite Only

Prove you’re a worthy customer and you’ll reach the top in no time. Judging by the benefits we listed in the table above, it will be more than worth your while. What’s more, if you happen to be a VIP at any of Casimba Casino’s sister sites, your status will be fast-tracked. Just get in touch with customer support.

Becoming a VIP is great and all but that’s only half of the story. Casimba Loyalty points are the other half. Considering that all new players receive 500 points on first deposit, they’ll start to rack up pretty fast.

It only takes playing for real money, just keep in mind that not all games contribute equally. Here’s a list showing the number of points accumulated per game type for every €/£/$10 wagered.

• Slots – 2 points
• Roulette – 0.25 points
• Blackjack – 0.50 points
• Scratchcards – 2 points
• Video Poker – 1 point

Collect enough points and you can redeem back to real money, in batches of 1,000. Each batch converts to €/£/$5. We told you Casimba Casino looks after their players!

So, what’s the perfect addition to a casino that seems to have it all? An equally efficient customer support team of course.

That’s the best explanation for Casimba Casino customer support. Firstly, the crew is contactable 24 hours a day. Phone support would perhaps take them to the next level but for the time being, their live chat is just as effective. Expect to get a response in a matter of seconds, minutes at most.

FAQs are also provided but the section is limited and quite frankly, rather confusing. Your only other option is email support, just don’t expect the same response time as live chat. Still though, they’ll make sure they get back to you in due time.

Casimba Customer Support Details

• Phone Support: N/A
• Email Support: [email protected]
• Live Chat: available 24/7
• FAQs: provided but not detailed

Do you know what they say about being a jack of all trades? That’s where Casimba has looked to tailor its product to a select few niche markets. We’ve already got a glimpse of some of these in our casino review. Take the UK for instance; that UKGC license gives things away almost immediately. That and the region-specific landing page. It’s just a shame that they still aren’t PayPal approved.

Luckily, they do have some country-specific payment options available. Like Interac for example, the e-wallet is bound to catch the eye of those Casimba Canada players out there.

Speaking of English Language markets, the casino focuses heavily on them. New Zealand is another example with NZD on display as one of the accepted currencies.

It’s also possible to play in some 4 other languages at Casimba Casino.

It doesn’t take reading this Casimba Casino review to know a thing or two about them. The gambling site have built quite a reputation for themselves over the years. As to whether they live up to their promise of being the King of Casinos; we’d say they get pretty darn close. They’re big on transparency but they also look the part; plus, we can’t complain about their bonuses either. Don’t take our word for it though, join Casimba and see for yourselves!