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Powered by White Hat Limited, Captain Spins is a brand-new online casino aimed at competing on the UK market. If you have your doubts, you can rest assured. Despite its respectable ownership, our Captain Spins casino review will look at this site as an individual product.
The modern, flashy website and unique welcome bonus caught our attention. But, there’s much more to be explored at Captain Spins. Join us in going through every important detail, as we single out the good and the bad.
Captain Spins casino’s welcome bonus for UK players simple and efficient. As a new player, you can claim up to 520 spins across your first four deposits.
|1st Deposit Min. £20||100 Bonus Spins|
|2nd Deposit Min. £20||120 Bonus Spins|
|3rd Deposit Min. £20||140 Bonus Spins|
|4th Deposit Min. £20||160 Bonus Spins|
18+. New players only. One welcome package per player. Max bonus bet £5, Min deposit £20 1st deposit: get 100 bonus spins, 2nd Deposit: get 120 bonus spins, 3rd deposit: get 140 bonus spins, 4th deposit: get 160 bonus spins. All spins are on slot game Book of Dead only. Bonus funds must be used within 30 days and bonus spins within 7 days. Max winnings from bonus spins are equivalent to the number of spins awarded. Spins winnings credited as bonus. Bonus funds separate to Cash funds, and are subject to 35x wagering and withdrawal requirements. Full Terms Apply. BeGambleAware.org
520 is a lot of bonus spins, but they are valued at £0.10 each on Play N Go’s Book of Dead.
As such, the overall bonus value amounts up to £52. This means you’re looking at less than a 100% match on your deposit. It’s not the worst offer out there, but as a new online casino we feel Captain Spins could have done better. Nonetheless, the bonus terms will give us the full picture.
Captain Spins casino’s welcome bonus is not the most impressive, but the terms and conditions are fair across the board. The wagering requirements are downright average, if not marginally better than some competitors.
More importantly, there’s a big upside in the fact the bonus can be claimed using PayPal and other e-wallets such as Skrill and Neteller.
As always, pay in mind to the max bet rule, otherwise your risk voiding your bonus cash. We should mention, you can withdraw your real money deposit and subsequent winnings at any time. This will come at the cost of forfeiting your bonus cash.
Captain Spins casino’s welcome offer is different for Canada, New Zealand, and other regions outside the UK. Cad and NZ also happen to be some of Captain Spins casino’s main markets.
Accessing the casino from these regions will take you to a geo-targeted welcome bonus page in your local currency.
Here’s how your welcome bonus lines up:
|100% up to $300 & 50 FS|
|#2||100% up to $300 & 60 FS|
|#3||100% up to $300 & 70 FS|
|#4||100% up to $300 & 80 FS|
|18+. T&Cs apply. Please play responsibly.|
Captain Spins Casino is one of the rare UK casinos that treats regulars better than newcomers. In a way, this makes perfect sense.
There is a good amount of valuable deposit match bonuses you can claim later on, but they are not free-for-all.
Most of them are part of the casino’s loyalty and VIP clubs. We’ll talk about both later in our Captain Spins casino review.
As far as traditional regular promotions, you can earn some extra cash through tournament participation. Make sure to check up Captain Spins casino’s promotion calendar regularly, as things are prone to change.
Signing up to the casino’s newsletter will give you easy access to new bonuses and tournaments. You will be immediately notified by email or SMS.
This is a question we ask of new online casinos, and rightfully so. However, Captain Spins is owned and operated by White Hat Limited. It’s not the most influential company on the market, but they hold over a dozen successful brands.
What’s more, the casino is regulated under a master White Hat Ltd license by the MGA (MGA/B2C/370/2017) and UK Gambling Commission (Ref. No 52894). As far as licensing goes, there are no better indicators of trust.
Captain Spins casino also has a dedicated Responsible Gambling page. It is populated by links to helpful third-party organizations such as BeGambleAware and GamCare.
In this section, you will also find information on the types of gambling limits you can set to control your gaming sessions.
Unfortunately, you can’t set wager and loss limits. These two would seal the deal in terms of fair play, but as we’re dealing with a new casino it’s reasonable to give some leeway for improvements.
The casino also lists the RTP of all games on their website.
There are several mentions of eCogra across Captain Spins’ website, referring to their stamp of approval to solidify the site’s game fairness. However, we could not find links to payout certificates. The one instance where eCogra is linked to is under the complaints section in the general T&Cs.
|As of 14th April 2020, players from the UK are no longer allowed to make credit card transactions at online casinos|
UK customers have heaps of trusted payment options at Captain Spins casino. They range from pay by phone bill, to prepaid card, debit cards and e-wallets.
PayPal, Neteller, and Skrill and even EntroPay will be your e-wallet options. Whereas, paysafecard is available as a prepaid voucher. In terms of debit cards, VISA, Maestro and MasterCard will be at your disposal, alongside Bank Transfer and the newly-added Apple Pay.
We also like the fact Boku is available as a pay by phone bill option.
Just below, we’ll give you an overview of average withdrawal time per payment method:
|Captain Spins Casino Withdrawal Times|
|Payment Method||Withdrawal Time|
|Debit Cards||3-7 Business Days|
|Bank Transfer||3-7 Business Days|
Besides the UK-friendly options we mentioned above, players from other countries have access to specific banking methods. For instance, Canada players can take advantage of local favourites in the likes of Interac, Interac E-Transfer and iDeal.
As far as transaction limits go, they are fairly standard. High-rollers may find them a bit restrictive, but VIP players get increased withdrawal limits.
Though, the extension of payout limits is not exclusive for VIP players. Any player can make a request for limit increase. The casino reviews this on a per-customer basis.
Captain Spins casino’s gaming library is full of quantity and quality. As illustrated above, dozens of software companies are in charge of the gaming selection. Many of them are industry bar-setters, such as NetEnt, Play N Go, Big Time Gaming and Microgaming.
This means you can discover 1500+ well-paying titles of all shapes and sizes. We go into more detail as you read on.
Video slots are too many to count. The usual fan-favourites such as Book of Dead, Starburst and Immortal Romance are just a few examples of what’s in store.
Megaways slots are the talk of the town as of late, and Captain Spins casino have made sure to include their fair share. Pirates Kingdom Megaways, Genie Jackpot Megaways and Raging Rhino Megaways are a few highlights.
In addition, you will find 40+ Progressive Jackpot slots at your disposal, such as:
The table game variety is decent overall. As far as regular table games go, you’ll find a handful of variants of Poker, Blackjack and Roulette.
Baccarat is only available in the live casino, which is overall much better in terms of quality and variety. We review Captain Spins’ live casino further down in this page.
If you like video poker, then you’ll likely be disappointed as only All Aces Poker and Jacks or Better are on offer.
Casual players can seek comfort in some scratch card titles, rounding off Captain Spins casino’s gaming selection.
From a casino launched in 2020, we expected a functional, well-designed mobile site. And that is exactly what we got from Captain Spins on mobile. If you prefer downloading native apps, we know that one for iPhone and iPads is in the works.
For the time being, you can instant play using your mobile web browser. We found performance satisfactory across the board. The games we played didn’t give us any trouble as far as lag and stuttering is concerned.
The gaming library is also mirrored. Meaning, you can narrow down your choices by using the search bar on mobile.
An easy path to customer support is also provided by Captain Spins casino. You’ll be able to access the live chat button for quick support while playing on your smartphone.
As live casinos are becoming a preferred method of gaming, Captain Spins casino have made sure to include a diverse, quality portfolio. The site’s live dealer section is filled with Evolution and NetEnt’s finest.
For the ultimate entertainment, we suggest you try out Game Shows such as:
Besides, you’ll be able to browse through a number of classic tables and their unique variants.
The only notable absence is Blackjack Party, as the preferred low-limit Blackjack table for live gaming enthusiasts. Other than that, we have nothing but praise for Captain Spins’ live casino.
Captain Spins Casino’s Elite Black VIP club is as exclusive as it gets. There can be no more than 20 VIP members at any given time. As you may have guessed, this club is invite-only.
Considering this club’s strict exclusivity, the benefits are far better than competitors’ VIP programs. If you happen to be one of the few to join, here’s a glimpse of what awaits:
New players get instant access to Captain Spins casino’s loyalty program.
Your initial rank will be “New Recruit”, which is symbolic as it bears no benefits.
All details are outlined below.
*Min. Wagering Requirement
*Monthly requirement of total funds that need to be wagered to maintain or move up a rank.
**All monthly bonuses subject to Captain Spins casino T&Cs and wagering requirements.
By playing, you will also earn loyalty points. These loyalty points can be later exchanged for bonus cash, subject to wagering requirements. More details are available on the casino’s website.
The casino will stay on top of your needs 24/7 – 365 days of the year. If you ever need help with any casino-related matter, you are encouraged to contact support through live chat. You don’t need an account to access this function, which is a small plus in our books.
The support agents tend to respond in under a minute. We tested this in various hours of the day, and the results were mostly the same. What’s more, the agents are friendly, and will do their best to resolve your query in no time.
Complex matters may need email support, for the relevant department to analyze your query in more detail. Though, for quick questions about bonuses, payments, and similar, you won’t find any issues with live chat.
Some players may be disappointed by the lack of telephone support at Captain Spins casino. At least at the moment of writing. We’re not sure about plans of adding a line in the future. For the time being, the fact live chat is open any time of day should be more than enough.
There is a small FAQ section to browse through. However, it could definitely use some work to expand a wider range of common player queries.
The UK focus at Captain Spins casino is obvious. If you are playing from this region, you’ll get a custom-tailored welcome bonus. On top of that, the British pound is fully supported for deposits and withdrawals.
As a baseline, the UK Gambling Commission license is there to make sure you’re playing in a safe, protected environment. To seal the deal, you’ll also have access to PayPal and Boku.
Captain Spins casino is also catering to markets such as New Zealand and Canada. This is made obvious by the fact CAD and NZD are accepted as official currencies. What’s more, as previously mentioned in our bonus section, players from this region get a geo-targeted bonus offer.
Throughout our Captain Spins casino review, we were impressed by the operator’s efforts to match top competitors. The welcome bonus isn’t the best, but then again regulars will have much more to look forward to. The loyalty system and VIP club are some of the best we’ve seen. To top it off, access to e-wallets such as PayPal and 24/7 live chat seal the deal for us.
Captain Spins casino offers 520 bonus spins to new UK players. This bonus is scattered across your first four deposits at the casino. We list more details in our bonus section above. Players from other countries such as Canada and NZ get a different type of welcome bonus. It consists of bonus cash and bonus spins.
Captain Spins offers a mixture of e-wallet, prepaid card, mobile payment and debit card options for deposits and withdrawals. For a list outlining all payment methods, including average withdrawal times, refer to our payment method section.
For the time being, there are no native apps for Android and iOS users. You can instead access the casino directly through your web browser. You can find more details about Captain Spins’ mobile experience further up in our review.
Captain Spins has over a dozen sister sites, all owned and operated by White Hat Limited. Out of those licensed by the UK Gambling Commission, we can single out prominent brands such as Casimba, Dream Vegas, Jonny Jackpot and 21 Casino.
|Captain Spins Casino Review Overview|
|Captain Spins Casino||AVG|
|Number of Bonuses:||1||1.1|
|Number of Withdrawal Options:||5||7.7|
|Number of Deposit Options:||15||13.2|
|Number of Currencies:||6||6.0|
|Number of Languages:||7||4.8|
|Number of Casino Games:||16||11.2|
|Number of Excluded Countries:||74||113.3|
|Number of Software Providers:||39||12.3|
|Popular Slots Covered:||60.5 %||34.8 %|