Depositing and withdrawing at Captain Jack Casino is fairly easy. Although players have rather limited banking options they still manage to fulfill their needs. The presence of VISA and NETeller is enough to make for a hassle free gaming experience, regardless if you’re about to deposit or withdraw. However, players from the US can’t use NETeller as their payment method of choice. NETeller is available to Non-US players and players coming from Canada. It’s the most efficient method of depositing and withdrawing, not just at Captain Jack Casino, but at other online casinos as well. If you can use NETeller, we recommend sticking to it.
US players can deposit with VISA only. Furthermore, before the deposit is made credit card depositors are required to fill out the Credit Card Agreement Form. We recommend credit card depositors to provide additional documents at this stage such as identity proof and we recommend them to verify their place of residence. This validation process has to take place at some point in time.
The minimum deposit players can make is $50 whereas the maximum is $5,000 and in order to deposit this amount the player has to deposit with a credit card by phone or via live chat. Cash transfers are a subject to a $1,350 deposit limit.
The minimum withdrawal amount is $100. There’s also a weekly withdrawal of $2,500. All withdrawals that are beyond this threshold will be paid out in the following weeks. Captain Jack Casino does take rather long to complete payouts. If you’re not patient we recommend you to go play elsewhere. Despite the delayed payouts and the somewhat high withdrawal limit there are no other flaws regarding banking at Captain Jack Casino.
All players must undergo the identity check we mentioned earlier. Captain Jack Casino reserves the right to request this set of documents every 6 months. Furthermore, Captain Jack Casino states that all withdrawals can be a subject of certain fee charges up to a maximum of $40.
Players are allowed to deposit and make withdrawals with mobile devices. They’re subject to the same terms and conditions as desktop players are.
Captain Jack Casino has 3 separate email addresses for banking related questions and issues. For deposit issues contact Captain Jack Casino’s customer support at [email protected], for withdrawal queries send an email at [email protected] and should you have any general questions feel free to send a message at [email protected].