Captain Jack Casino Review

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Not Recommended

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Captain Jack Casino - Not Recommended!

Captain Jack Casino is another 'pirate' online casino, this time powered by RTG. The site is pretty amusing to use, and we’re sure fans of the old-timey pirate gag will fall in love with this one. This site did raise a few eyebrows, however, and not in a good way. Unfortunately, this had nothing to do with the theme of the website. On the bright side, however, this casino does have one of the best welcomes offers we’ve seen lately. Then again, Captain Jack Casino does not meet the basic legal requirement. They are targeting US casino players without a US license.

captain-jack-casino screenshot

Captain Jack Casino Welcome Package

New customers can get up to 10 consecutive 100% deposit bonuses as part of this favourable welcome offer. The 10th bonus doesn’t even require a deposit to be triggered. Players who make the most of this offer can get up to $11,000 in bonus funds! This offer is still quite favourable even though they require a fair share of deposits. Simply redeem your code from the table below, to claim your share of the booty. Don’t forget to include the right bonus code with each deposit to get your bonus.



Bonus Code

Deposit #1

100% up to $1000


Deposit #2

100% up to $1000


Deposit #3

100% up to $1000


Deposit #4

100% up to $1000


Deposit #5

50% of all 4 previous deposits

Contact CS Support

Deposit #6

100% up to $1000


Deposit #7

100% up to $1000


Deposit #8

100% up to $1000


Deposit #9

100% up to $1000


No Deposit #10 Required

100% of all 4 previous deposits

Contact CS Support

21+ T&C’s Apply  – Gamble Responsibly

Slots Bonus



All Games Bonus



Match Deposit Bonus



21+ New Customers Only – Gamble Responsibly

Captain Jack Casino Bonus Terms and Conditions:

  • Minimum Deposit: $30
  • Maximum Deposit: $1000
  • All Bonus Wagering Requirements: 30 x deposit + bonus
  • Bonus can only be used on: Slots, Keno, Bingo and Scratch Cards
  • All Games Bonus must have 50% of gameplay on slots
  • You can only claim 1 welcome offer
  • The games 'Banana Jones' and 'Fish Catch' are excluded from all promotions
  • New Customers Only
  • T&C’s Apply

As we explained above, new players can benefit from up to 10 consecutive 100% deposit bonuses at Captain Jack Casino. Each bonus is capped at $1000 apart from the 10th, which can go up to a staggering $2000. Players need to contact customer support when claiming their 5th and 10th deposit as indicated on site. It's important you do so, as there are no codes for these 2 bonuses, so you’ll need to get them triggered manually.

It is disappointing that players would need to get in touch with the customer support team to have these added to the account. We don't understand why half of the bonuses are automatic, and the other 2 come after contacting the support team. This is very inconsistent and may cause some confusion, especially for newbies. Players should note that the deposit ranges for each of their initial 10 deposits are $30 - $1000 to qualify for the promotion each time. While this is not a deal-breaker, players will need to deposit a full $1000 to get the most out of this promotion.

Overall, even though the wagering requirements seem quite low, the x 30 amount needs to be wagered for both the deposit and the bonus. Meaning it would take some time to get through all of the wagering. Primarily since most of the bonuses can only be used on slots and a few other specific casino games. 

Captain Jack Casino Promotions

While we were satisfied with the Captain Jack Casino welcome offer, the ongoing promotions page is a lot less exciting. We only saw 2 promotions available for existing players. So, while you can expect some seasonal and even slot related offers on this site, things do seem to die down in this department once your past the initial welcome offers. Then again, we’re sure that a welcome offer of this magnitude will keep players busy for quite some time. We’re keeping our fingers crossed that in the time it would take the average player to get through their initial 10 deposits, some more varied promotions may be added. Although, we wouldn’t advise players to hold their breath on this front.

Is Captain Jack Casino Safe?

The Captain Jack online casino is very similar to almost every other RTG casino. It is associated with CDS (Central Dispute System) who process disputes for players who have issues with online casinos, or specifically for those who have any Captain Jack Casino complaints. It is our understanding that this system is pretty closely linked with RTG. So we have our doubts as to their impartiality, but we suppose it is nice having a direct link to a dispute form accessible on-site. Unfortunately, this and the sites SSL encryption are about the only positive things we have to say in this section. For starters, their CDS Certification links are broken and lead to unsecure pages that display nothing but error messages. While we hope these are fixed promptly, these are practically the least of our worries with this casino.

We couldn’t find any information about their gaming license, nor about any parent companies or sister casinos. We got on chat to double-check this and promptly received confirmation that Captain Jack Casino currently has no gaming license to speak of. To add insult to injury, despite their supposed 24/7 support. The chat function mysteriously went offline right after we got this answer, and we weren’t able to get back in touch for some time. Needless to say, this destroyed what little confidence we had left in this casino. So even though RTG powers their games, and you can probably find audit certification and RTP info for them, none of this applies directly to the casino. With no license, we couldn’t recommend this casino in good conscience.

Captain Jack Casino Payment Options and Withdrawals

The variety of payment options available at Captain Jack’s Casino is pretty average. Depending on their location, players can deposit via Visa, Mastercard, NETeller or Bitcoin, while withdrawals can be processed through NETeller, Bankwire, Bank checks and Bitcoin. We think that a few more options could be added to make players’ life more comfortable. It would be ideal if they offered more of a variety of secure online payment methods. Thus, giving players an added layer of protection while also giving them the option to choose different methods. We also wish we could have the option to filter jurisdictions on the payment page so players could see exactly what methods are available to them before signing up. Still, again this isn’t something we find in a lot of casinos so we won’t be so hard on ‘ol Captain Jack. We’ve taken the liberty of putting the processing timeframes for each withdrawal method in a table below. 

Captain Jack Casino Withdrawal Time and Limits: 

Payment Method

Withdrawal Time

Credit Cards


Bank Wire

7 to 10 Days


7 to 10 Days

Bank Check

7 to 10 Days


7 to 10 Days

  • Minimum Withdrawal Limit: $100
  • Weekly Withdrawal Limit: $2,500

We were severally disappointed when we found out that it takes 7 to 10 business days to receive any form of withdrawal. We review a bunch of casinos, and it is by far one of the lengthiest withdrawal periods we've come across. Apart from this, they even impose certain restrictions on how much you can withdraw. The minimum amount you can request to withdrawal is $100, which is not such a small amount, especially for low rollers. Apart from this ridiculous restriction, they also impose a weekly withdrawal limit of $2,500, which can be quite inconvenient for high rollers too. With these limits and time frames in mind, we feel that they don't meet our basic withdrawal requirements for any type of player. Therefore, we'd suggest staying away from this casino, as these limits raise a few red flags. 

Deposit Options

  • Neteller Neteller
  • Visa Visa

Withdrawal Options

  • Bank Wire Bank Wire
  • Cheque Cheque
  • Neteller Neteller

Accepted Currencies

  • USD - $

Captain Jack Casino Games - Over 180 RTG Games

Casino veterans from the US are probably familiar with RTG casino games, as this provider typically targets shady US casinos. Games like Pirate Isle, Cia Hong, and Bubble Bubble 2 are setting new records. Though we understand that players may miss more popular industry-leading providers, such as NetEnt or Microgaming. As we definitely feel like having the only 1 gaming provider severally limits a casinos' game library. They will never associate themselves with any other gaming provider, as the platform they use is exclusive to RTG. So if you're hoping for a selection of games from different providers, this is not the casino for you, you've been warned. 

At the time of writing, we could see over 180 games, including table games, video poker, progressive jackpots, speciality and obviously slot games. While you are able to see the complete game list when logged out, their great features only kick in once you’re logged in. Players are able to search for their favourite games through the search bar. If you don’t remember the names of the games, do not worry, as they do allow you to ‘heart’ your favourite games which automatically adds them to your own personal favourite list. Players can also filter them through them by name, most popular games, or even by biggest jackpots! Unfortunately, their filters aren’t their strongest point, but they do allow you to choose the game theme, depending on what you feel like. At the time of writing, players have a choice of over 10 themes which can range from history to fantasy.

Overall, even though they exclusively offer RTG games and require the use of Flash Player, the games themselves are not that bad. All seem to be updated in terms of games specs and audio for lengthy game sessions. If you’re still unsure whether RTG games live up to the hype, you can always try out their games in practice mode. This will allow you to take them out for a free test drive, without risking any real money.

Casino Games

  • Baccarat
  • Craps
  • Keno
  • Progressive Slots
  • Roulette
  • Scratch Cards
  • Slots
  • Table Games
  • Video Poker

Captain Jack Casino Mobile Casino App - Available for Instant Play!

While they do not offer a mobile app, they have fully optimised their website for the use of both Android and iPhone devices for Captain Jack Casino instant play. Meaning all you’d need to do is type in their website address from your mobile device, and you can play anywhere at any time, with no Captain Jack Casino download required. After trying out both site versions, we could see that the experience on the mobile site was nearly identical to that of the desktop version. This meant we could still make use of features search and filter options in the game menu as we would on the desktop site. Unfortunately, there isn’t much information on the games themselves, so you’d need to open the game to see exactly what it entails. However, you can always try out their practice games without spending any real money, which is conveniently offered for both the desktop and Captain Jack mobile casino site.

captain-jack-casino screenshot

Captain Jack Casino Live Casino Games

Captain Jack Casino live games are non-existent; this is because RTG gaming don't currently offer any live casino games whatsoever. And they most likely never will, because of their target markets. The current US laws and legislations do not allow them to even offer gambling services, let alone live casino games. Even if the US gambling laws had to change, we doubt that they would even consider providing live casino games in future. This is one category that is always sorely missed when it comes to casinos solely powered by RTG. For those that cannot bear to go without the live casino experience though, we’ve got you covered. Check out our list of best online live casino sites; we’re sure they won’t disappoint.

Captain Jack Casino VIP and Loyalty

We were impressed with the Captain Jacks Casino VIP program, but less satisfied with their loyalty comp points. As everything seems great and standard until you read the comp point fine print. We find some of their terms unreasonable, and therefore we don’t think that a lot of players make use of these points due to the distinct conditions they require. Apart from the fact that you must have a balance of zero when redeeming them, you’d then need to wager them x30 times. All in all, we certainly wouldn’t recommend relying on Captain Jack Casino comp points. As their terms make them so difficult to withdraw, and we doubt you'd get anything out of them. We’ve listed the comp point terms and conditions in bullet form below so you can judge for yourself.

Comp Point Terms and Conditions:

  • 100 Comp Points equal to $1.00
  • Minimum comp points you can redeem is: 1000
  • Comp Point WR: X 30 on Slots, Keno, Bonus Bingo, and Scratch Cards
  • Comp Point WR: X 60 on Table Games, and Video Poker
  • You cannot redeem any comp points if you have any pending withdrawals
  • Your account balance must be $0 to convert points 

On the other hand, when becoming a VIP, you can have a better comp point conversation rate, and even earn comp points with different wagers as shown below.

VIP Levels

Wager (Comp Point Value)











Even though Captain Jack Casino have a dedicated VIP page advertising their different VIP levels and benefits, they are not as transparent about their criteria. They stop short of advising customers on just how to join the high mile club and reach the different levels. We contacted the customer support team to get some clarification and see if there were any realistic criteria to join the club. The team said that they couldn’t disclose any such information. Customers are advised to do deposit and play on their site regularly until your account is considered to have the ‘potential’ to receive VIP status. This would mean that you’d need to rely on them getting in touch with you to inform you of your upgrade. We found this quite disappointing, no matter how enticing the benefits at the top VIP levels can be.

Captain Jack Casino VIP Benefits Include:

  • Higher Table Limits
  • Exclusive VIP Promotions and Bonuses
  • Weekly Deposit Cashbacks
  • Better Comp Points
  • VIP Account Manager
  • Monthly Insurance
  • Faster Withdrawals

Captain Jack Casino Customer Support

We were pretty disappointed to find out that Captain Jack Casino no longer offers phone support. For the time being, players can only contact the support team via their email and 24/7 live chat. When we asked why they had removed the phone support completely, their response was that they wanted to improve their services to provide a faster support system. Their email support is not too shabby either, as they aim to respond to you in a maximum of 12 hours.

Overall, we were satisfied with their live chat support. We were attended to in a matter of minutes, and the agent always responded with very detailed answers to all of our tricky questions. However, as we mentioned earlier, the chat function did go offline shortly after we asked about their license information. But we’re still not sure if this was due to very badly timed technical issues, or them simply wanting to avoid our follow up questions on such a delicate issue.

Captain Jack Casino Contact Details:

Captain Jack Casino Markets and Countries – Favoured by US players!

Captain Jack Casino is only available in English and is clearly geared towards the US market as they only accept payment in USD. While we’d be thrilled to see a wider variety of payment methods and currencies on-site, we think that its licensing issues (or lack thereof) may be connected to their focus on the US jurisdiction in some way or other. While international players may have a bunch of better options to choose from, players who are otherwise restricted from most international casinos (such as players from the US) are more likely to settle. With all this in mind, we really wouldn’t recommend this site to anyone who has a better option.

Available Languages

  • English

Excluded Countries

  • Afganistan
  • Albania
  • Algeria
  • Angola
  • Antigua and Barbuda
  • Armenia
  • Azerbaijan
  • Bahrain
  • Bangladesh
  • Belarus
  • Belize
  • Benin
  • Bhutan
  • Bolivia
  • Bosnia and Herzegovina
  • Bouvet Island
  • Brazil
  • British Indian Ocean Territory
  • Brunei Darussalam
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Cape Verde
  • Central African Republic
  • Chad
  • China
  • Cocos (Keeling) Islands
  • Colombia
  • Cote d'Ivoire
  • Croatia
  • Cuba
  • Curacao
  • Cyprus
  • Czech republic
  • Denmark
  • Djibouti
  • Dominica
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Estonia
  • Ethiopia
  • Falkland Islands (Malvinas)
  • Faroe Islands
  • Fiji
  • France
  • French Guiana
  • French Polynesia
  • French Southern Territories
  • Gabon
  • Gambia
  • Georgia
  • Ghana
  • Gibraltar
  • Greenland
  • Grenada
  • Guadeloupe
  • Guatemala
  • Guernsey
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Heard Island and McDonald Islands
  • Honduras
  • Hong kong
  • Hungary
  • India
  • Indonesia
  • Iran
  • Iraq
  • Ireland
  • Isle of Man
  • Israel
  • Italy
  • Jamaica
  • Jersey
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Kuwait
  • Kyrgyzstan
  • Lao People's Democratic Republic
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libyan Arab Jamahiriya
  • Liechtenstein
  • Lithuania
  • Macao
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Mauritania
  • Mauritius
  • Micronesia, Federated States of
  • Moldova
  • Mongolia
  • Montenegro
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • Nicaragua
  • Niger
  • Nigeria
  • North korea
  • Oman
  • Pakistan
  • Palau
  • Palestinian Territory
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Pitcairn
  • Poland
  • Portugal
  • Qatar
  • Reunion
  • Romania
  • Russia
  • Rwanda
  • Saint Bartelemey
  • Saint Helena
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Martin
  • Saint Pierre and Miquelon
  • Saint Vincent and the Grenadines
  • Samoa
  • Sao Tome and Principe
  • Saudi Arabia
  • Senegal
  • Serbia
  • Seychelles
  • Sierra Leone
  • Slovakia
  • Slovenia
  • Somalia
  • South Georgia and the South Sandwich Islands
  • Sri Lanka
  • Sudan
  • Suriname
  • Svalbard and Jan Mayen
  • Swaziland
  • Syrian arab republic
  • Taiwan
  • Tajikistan
  • Tanzania, United Republic of
  • Thailand
  • Timor-Leste
  • Togo
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Turks and Caicos Islands
  • Tuvalu
  • Uganda
  • Ukraine
  • United Kingdom
  • Uzbekistan
  • Vanuatu
  • Vietnam
  • Wallis and Futuna
  • Western Sahara
  • Yemen
  • Zambia
  • Zimbabwe

Walk the Plank on Captain Jack Casino!

In conclusion, reviewing this casino left us a little conflicted. On the one hand, they do have a favourable welcome offer, and a pretty decent variety of RTG games, a provider we’re more than familiar with at this point. They also have great VIP benefits and offer somewhat reliable customer support. And we’ll even admit that the pirate theme is rum barrels of fun. However, with no gaming license to speak of, and a severe lack of transparency, we’re not left with much confidence in this online casino. No matter how fun a site is, our priority is always on player security first and foremost. This is simply something we cannot take for granted, especially when the casino we’re reviewing is unlicensed. Hopefully, this will be resolved soon, and we can change our mind about ‘ol Captain Jack, but until then, we’d advise players to give this one a miss.


  • US players accepted
  • Various VIP Rewards
  • Practice/demo versions


  • No license
  • Limited banking options
  • No live games
  • Only 1 gaming provider


Are there any Captain Jack Casino Bonus Codes?
Yes. We’ve gone ahead and made a table listing all of the great welcome offers and Captain Jack Casino codes clearly in our Captain Jack Casino review above. All you’d need to do is claim the offer, copy the coupon code above and activate it after depositing via the cashier page.
How to use codes on Captain Jack Casino?
Claiming a Captain Jack Casino coupon code is quick and easy. All you’d need to do is (1) Log in to the Captain Jack Casino site. (2) Deposit Via the Cashier Page. (3) Select from the list of available coupon codes, or alternatively click on ‘use another code’ to enter your own. (4) Enter the Captain Jack bonus code. (5) Click ‘redeem coupon on deposit’ (6) Enter amount and Deposit.
How to win at Captain Jack Casino and are there any people who won?
Unfortunately, there aren’t any specific winning strategies we can suggest for this online casino, or any other casino for that matter. Everything is based entirely on luck, meaning there is no guaranteed way to win. You'll just need to try your luck like everyone else, and who knows, you might find yourself listed as a recent winner on the bottom of their home page, which shows off how much you've won and where you come from!

Summary Table

Captain Jack Casino Review Overview
Captain Jack Casino AVG
Rating: 2.0 3.9
Number of Bonuses: 0 1.2
Number of Withdrawal Options: 3 7.7
Number of Deposit Options: 2 13.8
Number of Currencies: 1 6.0
Number of Languages: 1 4.8
Number of Casino Games: 9 11.1
Mobile: Yes
Live Casino: No
Number of Excluded Countries: 184 99.6
Licence Score: 1 3.2
Number of Software Providers: 1 10.3
Popular Slots Covered: 4.5 % 34.1 %

Licensed by:

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Software Provided by:

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