Bet-at-home Casino Review
by casinocountdown.com™
Players from USA Accepted
Bet-At-Home Casino - Sit Back & Relax
Online casinos first came about due to the demand for players wanting a casino experience from the comfort of their home. As the name implies, Bet-at-home is ensuring just that and with almost 20 years of experience, they know exactly what online players want. Over the years, the site has built quite a name for itself when it comes to its sportsbook. What a lot of punters don't know though is that they also have a virtual casino to their name. This is similar to what other competitors such as bet365 have done. Does it live up to its bookmaker section though? We are about to find out in our Bet-at-home casino review.
Bet-At-Home Casino Welcome Bonus Up to £1000!
This may be a sportsbook at heart but they definitely know how to entice new casino players with their welcome bonus. Bet-at-home is actually giving players who sign up to the online casino a choice, They can either opt for a bonus of 100% up to €/$200 or 50% up to €/$1000. Unfortunately, at present, there is no offer in place for players from the UK. We would suggest checking out some of the other UK welcome bonuses we have in place on our website. Instead of having a minimum qualifying deposit the online casino has done something quite unique. The bonus is activated on buying casino chips whereby purchases between €1 and €499 will allow new players to be eligible for the 100% bonus. Players who spend €500 or more on casino chips will be eligible for the other bonus offer. You won’t be needing any bonus codes for the offers but in case this is starting to get confusing we have put everything into a table below:
|
Casino Chips Purchased |
Welcome Bonus |
|
Purchase 1 - €1-499 |
100% - €/$200 |
|
Purchase 1 - €500+ |
50% - €/$1000 |
|
18+, New Players Only T&Cs Apply |
|
We like the two options above as they suit both low-risk players as well as high rollers. Whichever offer you do opt for, one thing that you’ll need to keep in mind are wagering requirements. Both bonuses require players to wager the bonus amounts 30 times within 28 days. This is one of the more reasonable requirements you would expect to see at online casinos as some ask that you wager both bonus and deposit amounts. Another thing you’ll need to be aware of is the fact that games contribute differently to wagering requirements. We have listed the percentage contributions of various casino games below:
- Roulette - 25%
- Blackjack, Baccarat & Video Poker - 10%
- Casino Hold’em - 0%
- All Other Games - 100%
N.B. there are some exceptions
As shown in the above list, most table games have a much higher wagering requirement. In fact, we would suggest sticking to slot games as these contribute fully to the requirement.
Bonuses & Promotions
As we have seen, Bet-at-home casino hits things off with a bang when it comes to its new players. As for their existing players though, we were a little letdown. Although at first glance their promotion section may seem jampacked with various bonuses and offers, most of this is focused on sports betters. In fact at the time of writing this review they had 5 bonuses specifically for existing sportsbook players.
Although there is no mention of bonuses for existing casino players we know for a fact that the online casino operates on a player to player basis. In fact, they are constantly awarding their existing players with tailormade bonuses depending on their casino game preferences. We have seen other casino sites take this approach and we feel that it adds a more personal touch to things. This said we do feel that they need to make things more transparent as this would help to entice players more. They do have a casino loyal offer but we will look into this later on in the review.
Is Bet-at-home Casino Legit?
Online casinos always raise a few doubts when it comes to safety and security. This said when a casino site like Bet-at-home has been around for so many years we tend to feel less unnerved. Primarily for the simple reason that if they were doing something wrong they would probably have been caught out by now. In case you still have your doubts though we’ll take you through all the measures they have in place to keep players minds at ease. For starters, they have not one but two licenses in place; a Malta Gambling Authority license as well as a UK Gambling Commission one too. The latter license is one of the most secure out there due to the sheer number of requirements casinos must abide by.
The casino has also ensured the protection of personal data by through their state of the art SSL encryption software. Moreover, they have an extremely detailed privacy policy which is easily accessible by players. Their responsible gambling section is just as impressive and they have even included links to country-specific organisations that can help with addiction. We like the fact that they have also included a few such as GamCare in their footer section on the main page.
Bet-at-home has set itself apart from a lot of other casino sites by even including a section dedicated to RTP values. This is something you don’t see very often and it shows that they have nothing to hide. Furthermore, the eCOGRA logo in their footer section is further proof that their games have been audited by a third party authority. They have even included a link to their certification which again isn’t something most casino sites include.
Bet-at-home Casino Payment Methods & Withdrawal Limits
Being that the casino targets a number of different countries it comes as no surprise that they have a good range of payment options. Whether you prefer to use credit/debit cards, e-wallets or even bank transferred, they have you covered. As always they accept the most common forms of payment such as Visa and Mastercards and e-wallet giants Neteller and Skrill. Paysafecard is also an option and being that this is prepaid it is probably one of the securest methods out there. The only downfall is that it has a lower max. withdrawal limit than some of the others. We were also pleased to see a few country-specific options such as Sofort (Germany) and Trustly (the Nordics). To top it all off they even accept the prestigious PayPal but this will depend on the country you are playing from.
We like the fact that Bet-at-home has made their payment terms extremely transparent. In fact, they make it clear that most deposits are instant and free of charge. Bank transfers can take up to 3 days to be deposited. Minimum deposits and withdrawals are set at €/£10 with the exception of Visa and Mastercards (min. withdrawal - €100/ £75). Processing fees for withdrawals are mostly waived with a few exceptions. For instance, when bank transfers or transactions using Trustly exceed 3 withdrawals per month, players are charged a fee of €5 for each additional transaction. Not all deposit methods are available for withdrawals. Moreover, maximum withdrawal limits also vary according to payment method but we have made everything clear in the table below:
|
Payment Method |
Max. Withdrawal Limit / € |
|
Visa/ Mastercard |
5,000 |
|
Diners Club |
N/A |
|
eps |
N/A |
|
Skrill |
6,000 |
|
giropay |
N/A |
|
Sofort |
N/A |
|
Bank Transfer |
30,000 |
|
paysafecard |
5,000 |
|
NETELLER |
10,000 |
|
paybox |
N/A |
|
PayPal |
5,000 |
|
Trustly |
30,000 |
Although the casino site gives a lot of information, one thing they have left out is withdrawal times. They do state that all transactions are subject to processing which means that no method is truly instant. Some will still be faster than others and we have come up with the below list to give you a general idea of how this works:
- E-wallets - Up to 1 day
- Credit/ Debit Cards - 3 to 5 days
- Bank Transfers - 3 to 7 days
Deposit Options
-
Bank Transfer -
Diners Club -
EPS -
Giropay -
iDeal -
MasterCard -
Moneta.ru -
Neteller -
PayBox -
Paypal -
Paysafecard -
Skrill - Moneybookers -
Skrill 1-Tap -
Sofort -
Trustly -
Visa
Withdrawal Options
-
Bank Transfer
-
MasterCard
-
Neteller
-
Paypal
-
Paysafecard
-
Skrill - Moneybookers
-
Skrill 1-Tap
-
Trustly
-
Visa
Accepted Currencies
- CHF - CHF
- CZK - Kč
- DKK - kr
For The Love of Filters & Slots By NetEnt
A quick glance at Bet-at-home casino’s game library and two things will become immediately apparent. Firstly and most importantly the overall design of the game page is extremely functional. Games are sectioned according to type and within each of these categories, the choice can be further narrowed down thanks to a filtering feature. This feature is one of the more complex ones out there and infact games can be categorised according to theme, bonus features, alphabetical order, novelty, popularity and there is also a favourites section. They even have a ‘feeling lucky’ button for players who can’t make their mind up. Players will have no issues navigating through this game library that's for sure.
The second thing that comes across is that slots are in abundance and you can expect all of the NetEnt favourites such as Gonzo's Quest and Starburst. Progressive slot fans will be just as pleased to see that there is a good choice of jackpot games including the high paying Mega Fortune. Although table games are less abundant there is still a good number of variations of the most popular games to choose from. Roulette fans will be pleased to see that the inclusion of French, European and American Roulette. Blackjack players are also covered with 5 different options to choose from. One thing we would have liked to see is a choice of games with various stakes to suit different players.
A number of different poker games form part of their table game section too. Furthermore, they have a small section dedicated to video poker. We were impressed to see this considering that the site has a separate poker page. As if this wasn’t enough, the site also has a separate Vegas section powered by Microgaming. Slots fans will once again be left dazzled especially if they are into progressive jackpots. In fact, the library boasts the biggest jackpot out there, Mega Moolah. Table game fans will be just as pleased to see a good selection of Microgaming’s Gold Series. This may not be the biggest game selection but it is definitely mighty.
Casino Games
- Baccarat
- Blackjack
- Keno
Bet-at-home Casino Mobile App - Download On IOS & Android
When a casino site has a dedicated mobile app page, you know it has put a lot of time into optimising things for mobile. Thanks to its Html-5 interface, the site is fully accessible across all major devices and can be played instantly. Not all of the casino games are available on mobile and what's more, there are no filters. In fact, navigation is not as easy on mobile and there isn’t even a section dedicated to jackpot slots. Some are available but you’ll have to scroll through a long list of slots to find them. They have also done away with the Vegas page which has further narrowed things down.
Before you start to get disappointed though, Bet-at-home has actually put its efforts into developing a native app. They actually have two mobile apps, one for their sportsbook and a separate casino app. Games here are neatly sectioned and it is much easier to move around in the library. The app is free to download and available on both iOS and Android. We have come up with a list of steps to help you get set up:
How To Download Bet-at-home Mobile App For iOS
- Ensure that you have an iOS device that is fully up to date with the latest software.
- Access the App Store from your iOS device.
- Search for ‘bet-at-home.com Casino’’.
- Click on ‘Get’.
- Even though the App is free, you will be asked to enter your credentials.
- Once the download is complete a thumbnail should appear on your mobile device.
- Simply click on the thumbnail, login and start playing.
If you are an Android user then you won’t be allowed to download the app from google play. Instead, when you access the casino website from your device and head to the app section. Once you click on the android app button, the download will begin. Once complete a thumbnail will appear on your screen and you’ll be able to use the app.
Bet-at-home Live Casino
Having been dazzled by the virtual casino section, we were expecting big things when it came to the live dealer section. With a good selection from both NetEnt and Evolution Gaming, this is once again top notch. High Rollers will be happy to see that there are a number of higher stake tables including VIP Live Roulette and Blackjack. There are also some country-specific tables such as Deutsches Roulette. Low-risk players are also covered with titles such as Mini-Baccarat.
As well as all of the classics we were pleased to see some of the more versatile options. Dream Catcher and Football Studio are two examples of this. They even have a Roulette table with two balls which means that you have double the chance to win. The selection is one of the best we have seen and the lobby is once again easily navigatable thanks to handy filters. With more players looking for a more realistic casino experience from the comfort of their home, Bet-at-home has really lived up to their name with their live dealer section.
Bet-at-home VIP Program
As we saw in the bonus for existing players section, Bet-at-home likes to keep things secret. The same goes for their VIP section; you won’t find any details on their website. This doesn’t mean that they aren’t treating their most loyal customers differently though. We know for a fact that the casino site likes to study each player and tailor bonuses accordingly. This is already a good sign that they are ready to offer a personalised service to all of their players.
One thing they are doing for their loyal customers is their Casino Loyal promotion. All casino and vegas players will receive 25% of all their stakes as bonus money. The bonus will be credited each month on the first day and players will need to roll over the amount 20 times within 28 days. Once again game weighting applies and the bonus is not available on live casino games. This said it is still a great offer for loyal customers who play each month. Although they don’t give much away we were pleased to see that they make this offer fully transparent.
Bet-at-home Casino Customer Support
With so many years to their name, we were sure that Bet-at-home would be ensuring that it has an efficient customer support system in place. They are contactable 24 hours a day, 7 days a week and have made of their contact information fully visible. Their live chat is extremely efficient and you can expect to be put in touch with a human within a few minutes. For less urgent queries they also provide an email address which they promise to get back to you on within 24 hours. We like the fact that they also provide phone support which is something you won’t always see at online casinos. To top it all off, their FAQs section is pretty informative too and we would, in fact, suggest that you turn to this for more general queries. We have provided all of their contact details below:
Bet-at-home Contact Details
- Phone Support: +356-2010 2577
- Email Support: [email protected] / via online form
- Live Chat Support: Available 24/7
Bet-at-home Casino - UK Takes The Lead
The fact that Bet-at-home has its own UK specific site, as well as a UKGC license, should be enough proof that this is one of their main target markets. The casino site also accepts payments in GBP and is fully optimised for English speaking countries. Irish players will also enjoy playing at the casino site and will be able to use Euro. Currently, PayPal is not available to these markets but we wouldn’t be surprised if this was something they were working on, especially since it is already part of their payment portfolio.
The fact that the site is available in various languages as well as all the currencies it accepts show that they are also targetting the international market. Germany is another key player here and in fact, the site even offers German customer support. They have also included some German specific payment methods such as Sofort and giropay and players from here will even be allowed to use PayPal.
Languages
- Czech
- English
- Finnish
Featured Markets
Excluded Countries
- Afganistan
- Aland Islands
- Albania
Join Bet-at-home - The Casino You Won’t Need To Suit Up For!
As the name implies, this casino site is all about bridging the gap between brick and mortar casinos and the virtual world. As we have seen in this Bet-at-home casino review, they are doing all they can to give you the ultimate casino experience from the comfort of your home. An excellent welcome bonus offer, tailor-made reload bonuses, a wide breadth of NetEnt games, all backed by a highly competent customer support system. This is just a glimpse of what you can expect at Bet-at-home. If you’re not fond of slots, you’ll definitely enjoy the live casino powered by Evolution Gaming. The only remark is that maybe Bet-at-home could expand the virtual game collection a bit. Maybe bring in the products of one or two additional game providers. Besides this, we can’t make any other remarks.
Pros
- Perfect Support Available 24/7 Across Various Channels
- Good Welcome Bonus
- Huge Range of Slot Tournaments
- Great Live Dealer Section
- Native App for iOS & Android
Cons
- Limited Casino Game Library
- Not So Many Classic Reload Offers
FAQs
Summary Table
| Bet-at-home Casino Review Overview | ||
|---|---|---|
| Bet-at-home Casino | AVG | |
| Evaluation: | 5 | 3.9 |
| Number of Bonuses: | 3 | 1.2 |
| Number of Withdrawal Options: | 9 | 7.7 |
| Number of Deposit Options: | 16 | 13.8 |
| Number of Currencies: | 8 | 6.0 |
| Number of Languages: | 16 | 4.8 |
| Number of Casino Games: | 13 | 11.1 |
| Mobile: | Yes | |
| Live Casino: | Yes | |
| Number of Excluded Countries: | 229 | 99.6 |
| License Score: | 8 | 3.2 |
| Number of Softwares: | 3 | 10.3 |
| Popular Slots Covered: | 43.5 % | 34.1 % |
Our Expert
Hannah
Hannah is a keen marketing graduate with a flair for writing. With over 5 years of experience in pr, she has now turned to the world of online casinos. With a passion for all things gaming, she is able to deliver straight-up reviews from a player’s perspective. Clear, simple and unbiased; there’s no beating about the bush with this one.
