32Red Casino Review
- Checked byThomas Williams
- Published For
32Red is a long-established brand that boasts a solid reputation and has been providing excellent bonuses along the way.
We look at the customer experience and why it has been so successful with this complete 32Red review. Discover everything you need to know.
32Red Casino Summary
32Red is owned by the impressive Kindred Group. They are well known in the industry and are highly respected making 32Red a safe and fun choice for players.
- 24/7 customer support available across a variety of channels including phone support.
- 32Red is a Paypal Casino.
- The casino boasts a great loyalty system and VIP Programme.
- Mobile Friendly Interface - available for download or instant play.
- Nothing to fault.
32Red Casino Sign-up Offer
First impressions are the most lasting and this is one thing that the casino has kept in mind when devising its welcome offer. 32Red offers new players £/CA$15 in bonus money for every £/CA$10 deposited with the opportunity to earn up to £/CA$150. If you’re from Italy then the deal is even sweeter as they offer €32 for every €10 deposited which would mean you have the chance to triple your money. We highlight this bonus offering in the table below:
While at first glance this isn’t a huge bonus, especially if you’re not coming from Italy, it is one that you are likely to convert due to the fact that unlike a lot of other casinos it isn’t limited to slots. The 50x wagering requirement does seem a little steep but you need to remember that this is just the bonus money whereas often time you’re asked to wager the sum of your deposit and bonus. One thing you do need to be aware of is that game weighting applies but luckily we’ve listed the percentage contributions below to help make things a little easier:
We liked the fact that you’re not limited to slots with this offer, although you probably don’t want to be playing Blackjack or Roulette due to their low % contributions.
32Red Casino No Deposit Bonus
Although the deposit bonus for first-time players might not be the most generous, 32Red used to have the perfect bonus to complement first time players. Just for signing up they would give you £10 without the need to make any deposits. Unfortunately, this offer has now expired and they have chosen not to renew it. Everyone loves a no deposit bonus though so we wouldn't be surprised if they reintroduced this sometime soon.
32Red Promotions for Existing Players
As we have just seen, 32Red greats new players with quite a bang, but what are they doing for their existing players? Well firstly they are adding a nice twist to Tuesdays by offering double loyalty points on Huangdi: The Yellow Emperor, Beautiful Bones, King Tusk and/or Lucky Links every week. When we take a look at the reward system they have in place later on in this review, you’ll realise that this is actually one deal you won’t want to miss and with a name like Ruby Tuesday, you won’t be forgetting it any day soon.
If you’re a fan of football then you probably recognise the 32Red Logo from certain kits such as Leeds due to their increase in sponsorship this year. In light of this, another promotion that they offer is free games in line with the English Football League Championship. Basically, all you need to do is choose a team and even time they play in the championship you’ll be able to claim 10 Free Games to use on Shogun of Time. Whether you’re into English Football or not, you’re still going to want to pick up on this deal.
The above are only a few of the many promotions up for grabs with this casino. In fact, we would suggest signing up with them in order to get an account and email notifications as well as enrolling in their newsletter. 32Red are constantly coming up with new ideas to help keep existing players engaged. To top it all off, they have VIP Programme to write home about but we’ll look at later
How Safe is 32Red?
Having been around for so many years, we had no doubt that 32Red is, in fact, doing everything right when it comes to ensuring that players can fully trust in its services. This said the proof is always in the pudding so we took some time to go into their certification and luckily they are extremely transparent when it comes to this. In fact, they are one of the rare casinos who even publish their payout reports which are a result of them being eCogra certified. The biggest reassurance that this casino is reliable is the fact that they are licensed and monitored by both the UK Gambling Commission as well as the Gibraltar Gambling Authority. Furthermore, they are PayPal online casinos which in the world of iGaming is considered the ultimate seal of approval.
32Red Casino Deposit & Withdrawal Methods
We had already started off on a very good note with 32Red but then we came to their banking section and were literally left in awe. Of course, being a PayPal casino thus fully optimised for the UK, our expectations were already high but they were surpassed massively - this is one section that they can truly brag about. Not only do they offer information on each of the payment method, but they have also taken the time out to give payment information on each of the currencies they offer as well as what is accepted by some of their feature markets. When it comes to the actual payment methods, they also tick all the boxes in terms of the range of credit cards, e-wallets and bank transfers they offer.
We were pleased to see all the most renowned ones including Neteller and Skrill as well as accepting Visa, Maestro and Mastercard. Another perk to the casino is their daily maximum payout, set at £120,000, high rollers are going to love this. We outline the various methods and their relative deposit and withdrawal time below:
Apart from varying in cash out time, the methods also vary in terms of withdrawal fees and limits.
Risk also plays a role in the method you select. Although the actual casino does not charge for withdrawals, each method has its own terms and it's important to check that out. For instance, although a PaySafeCard is an extremely safe option, there may be fees attached by the Paysafe Group and withdrawals are pretty complex.
32Red Casino - PayPal Accepted
Another issue is that not all payment methods are accepted in all countries, so that is another thing you’re going to look into. Where possible we would advise to stick to Paypal as it is one of the quicker methods and also super secure but of course make sure it's available in your country. All in all, this is a great portfolio but being critics ourselves, we think the next step could be to add some country-specific payment options such as iDeal for the Netherlands and Interac for Canada. This would truly optimise their portfolio!
- Skrill - Moneybookers
- Skrill - Moneybookers
- USD - $
- EUR - €
- CAD - $
32Red Casino - For The Love Of Slots
With over 300 games to choose from, this casino has a slots catalogue to vouch for and being powered by Microgaming, you can expect to see all the favourites ranging from the progressive fan favourite Mega Moolah to exciting slot games such as Thunderstruck 2 and Tomb Raider. Although we were a little disappointed by the absence of filters, 32Red’s game catalogue is still very easy to navigate through as it splits them into the sections below:
- Live Casino
- Jackpot Games
- High Limit
- Poker Games
- Table Games
To help make things easier for players, the casino also offers predictive sections such as new and featured. As the list above implies, 32Red presents an impressively wide array of gaming categories, featuring everything you can ask for as a gambler. With over 25 versions of Blackjack and all of the other table game favourites such as Sic Bo, Craps and Red Dog, table curbs are far from being thrown to the curb. Video poker fans will also be happy to know that they have over 55 games available. We also liked the fact that they have a section dedicated to high limit play for those ready to splash out.
As well as boasting a great liver casino which we’ll discuss later in this review, if you’re into sports betting then you’re also in for a treat with 32Red. They offer regular promotions such s Horse Price Boosts and with over 35 sports to choose from you’ll be spoilt for choice. To top it all off, the casino also boasts a poker room and bingo section which are the perfect compliments to such an overwhelming game selection. Whatever type of gambler you are, you can expect endless fun with 32Red.
- Video Poker
32Red Casino Mobile App - Available on Android, iOS, & Windows Devices
Being around for so long, the casino was one of the first to enter the world of mobile casinos and with their desktop version having such a great reputation, they have definitely made sure that this translates for those who prefer to play on the go. They offer both instant play and the option to download a mobile app and the casino has been optimised for pretty much all mobile devices. iOS users can simply download the app from the Apple Store whilst Android players can access the download link from the main website.
Although you’ll get all the high-quality graphics and state of the art technology making it easy to navigate, you might notice there are fewer games to choose from. In fact, mobile users are limited to a choice of about 160 games but fear not as you’ll still find all of the favourites such as Jurassic Park and Avalon as well as some great table games too and a good selection from the video poker section. The live casino is also fully available on mobile and they have put a lot of effort into ensuring top-notch live streaming. With Immaculate user experience and mobile exclusive offers, this is one mobile casino you are going to want on your next long journey.
32Red Live Casino
Despite being one of the older casinos on the market, 32Red is still quick at catching on to the latest trends including being fully optimised for mobile use. With live casinos being a more recent addition to online casinos as a result of players’ demand for real-time play, this casino is also ticking the boxes here. 32Red Live Casino is powered by a company as reputable as Evolution Gaming, players can expect an extremely realistic replicate of real-life casinos from the comfort of their home or anywhere else thanks to mobile play. Caribbean Stud Poker, Baccarat Squeeze and Dream Catcher are just a few of the games that you can expect to see. You’ll have to sign up to see the full selection but with flexible bet limits and VIP tables, why wouldn’t you.
32Red Club Rouge For VIP Players
It's not often that casinos will offer you a Private Box at Old Trafford, VIP Hospitality at the Grand National and Fine Dining Experiences. And those are only a few of the perks of what 32Red offer their most esteemed clients or as they like to call them Club Rouge Members. Of course, you’ll have to collect red rubies to be invited to join the club but with a great loyalty system in place, you’ll reap the benefits almost immediately. This system works similarly to other casinos whereby you’ll earn points for each real money wager you make. We highlight the different tiers within the programme as well as the points needed to enter and stay within your tier in the table below:
As you climb up the ladder you’ll have to keep half of your ruby points in order to stay in your tier, however, you can redeem also redeem rubies with every 1,000 Red Rubies worth 10 casino chips. There are also increased benefits from tier to tier which we highlight below:
As mentioned previously, being a VIP at 32Red has huge benefits and the casino will really go out of their way to make you feel special. Apart from regular promotions and personal support, you’ll be given champagne, chocolate and cigars each month. This is one casino who is really giving something back to their clients.
32 Red Round The Clock Customer Support
No casino is complete without a great customer support system in place to back it up in case of issues with players. Luckily this is another strength of 32Red. The casino can be contacted 24 hours a day 7 days a week and provides every possible method. As well as boasting a great help system for players who prefer to do their own research they also offer a live chat feature as well as email and phone support. One thing to note is that in order to access the live chat feature, you’ll need to have a real money account with them but this is actually better as it ensures a quick response. You can even contact them by Skype, Fax or post a letter should you prefer the more traditional methods. This is one casino who actually wants to be contacted and they make all the information fully visible and easy to access. What's more important is that support is available in multiple languages.
32Red Contact Details
- Email: email@example.com
- Phone: 0808 180 3232
- Live Chat: 24/7
32Red Loves Players From The UK, Ireland & Canada
Players always like a casino that makes them feel truly at home and with 32Red, they are going to great lengths to target clients from their feature market. UK is definitely calling the shots when it comes to who they focus us. Firstly and most importantly is the fact that the casino holds a Uk license which is the only way players can join their casino. The casino also accepts GBP and to make things even easier for UK players they have managed to bring PayPal onboard within their payment portfolio. We especially liked the fact that the casino has taken time to optimise its website for the UK market by offering information in their currency, in fact, the casino holds two English versions to choose from. Which brings us to another feature market.
32Red also offers a Canadian version of its website with bonuses and promotions being in CAD. This isn’t something you see very often with casinos as usually if the language is the same, they just provide a currency exchange rate whilst 32Red has done all the work for you. Although not all the payment method options are available for Canadians, there is still enough of a choice. However, knowing the casino we do expect to see the inclusion of country-specific payment methods such as iDebit and Interac any time soon. With so much of a focus on the English speaking markets, it's no surprise that Ireland is another feature market. Euro is also accepted and Irish players have the added advantage that all payment methods that the site offers are available for them. This said, the casino is reaching out to other countries including Italy and Japan; they are aiming for a world-renowned reputation and from what we have seen so far they are definitely on the right track.
- United Kingdom
32 Red - An Award Winning Casino You’ll Want To Join
Being a team of critics, it isn’t often that we deem a casino flawless. This is one of those rare instances where we have been left speechless after writing this32Red Casino Review. The casino is the epitome of quality and security in the online casino world and there really isn’t much to fault. From payment methods to game library to customer support, the casino just goes from strength to strength - they really are living up to the awards they have earned over the years. If you are an avid gambler looking for a safe place to spend your time while entertaining yourself with the massive array of games offered, then 32Red is the place to be. But don’t take our word for it, join for the no deposit bonus and stay for the quality gaming experience. This is one casino that rarely disappoints.
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FAQ 32Red Casino Review
- How can I access 32Red Casino on my mobile?
The mobile site can be accessed directly from any mobile device or an app can be downloaded. iOS users can download the app from the iTunes store whereas Android users will be prompted when they access the mobile site.