- Checked byThomas Williams
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Our 21.co.uk Casino review explores an exclusive UK site, with a deposit bonus and a live games welcome offer.
Read on to discover what else makes 21.co.uk Casino special and how they compare to the rest of the online casinos on the market.
Full T&Cs apply. New players only. 7 days to claim offer and a further 7 days to wager on live casino. 1x. Wagering contributions vary. £6 bonus has 3 day expiry to use on any eligible Evolution game. 18+ begambleaware.org. #ad
- Very Trustworthy
21.co.uk commands trust and safety from the start, thanks to its ownership and sister site. A recent redesign makes the site perfect for UK mobile players too, as you can expect complete compatibility. I was also impressed by the extensive games collection and rewarding bonuses.
- UK Welcome Bonus
- Excellent Live Casino
- Quality Gaming Selection
- 24/7 Live Chat Support
- PayPal Accepted
- No Slots Bonus
- Limited Payment Options
21.co.uk Casino offers a welcome bonus to all new players which is applicable on live casino games. To unlock your bonus cash, first you must wager £50 of real money on live games. Then, you will receive £5 bonus cash which you can use to play even more live games.
Although the bonus is not as large as you may find at some competitors, the bonus terms are easy to understand. However, they're quite hard to achieve given the 40x rollover requirements which is only eligible on live casino games.
- Minimum Deposit: £50
- Live Casino Bonus WR: 1x Bonus
- Game Weighting: Slots – 100%, Live Casino – 30%, Table Games – 10%
- Live Casino Bonus Game Weighting: Live Casino – 100%, All Other Games – 0%
- Expiry Date: Live bonus must be claimed within 7 days of registration, and wagering requirements must be met within 7 days of claiming.
21.co.uk Casino’s welcome bonus terms are straightforward but the wagering requirements are tighter than we'd expect given the industry standards, for live casino offers.
There are no payment method restrictions and more importantly – no max bet rule. These two factors are a huge plus. However, they're not enough to overcome the restrictions placed on the initial deposit bonus portion of the offer.
- Deposit bonus available
- Quality gaming selection
- PayPal accepted
Ongoing Casino Promotions
21.co.uk Casino doesn't feature many ongoing promotions, at least from what we can see on the website.
This is typical for UK casinos, as the UK Gambling Commissions regulations are stricter and too many bonus adverts can reflect poorly on 21.co.uk as a brand. In the worst case, they could be facing a penalty.
As such, most regular promos are sent by email or SMS in personalized fashion.
For the time being, even though you won't find many promos for regulars in the casino's promotions section, you can expect some bonuses and FS offers from time to time. That's why it would be best to stay subscribed to the casino's email newsletter.
Live Casino Welcome Bonus
- Deposit bonus available
- Quality gaming selection
- PayPal accepted
Is 21.co.uk a Safe Online Casino?
As a UKGC licensee (Ref. No. 39198), 21.co.uk Casino is bound to respect strict fair play rules by the world’s strictest gambling regulator. What’s more, considering the site is owned by LeoVegas Plc, they’d think twice before trying foul play with customers. Therefore, safety should not be your concern when playing at this site.
We only found one minor flaw. The fact the site does not let customers set loss and wager limits. You can set deposit limits, as well as self-exclude and restrict your access through GAMSTOP. Though, a lot of UK sites go the extra mile by putting full control in the player’s hands.
We’d like to see this from 21.co.uk as well, if they are to reach the very top. As a consolation, you can find third-party tools that restrict access to gambling websites in various ways.
In terms of responsible gambling, the site links out to helpful organizations such as GA and GamCare. They also offer an informal self-assessment test and heaps of advice on gambling addiction.
21.co.uk Casino is also part of LeoCare. This is a proprietary gambling association that takes care of regular customers. Namely, if you’ve been a member for 12+ months of 21.co.uk or LeoVegas, and have deposited at least £150, the operators will pay for your first three therapy sessions.
Payment Methods and Withdrawal Times
21.co.uk Casino offers a limited set of trusted banking options for UK customers.
You only have access to debit cards and PayPal. It’s a short and simple list that will satisfy most customers. Yet, having access to the likes of paysafecard or Boku would be good for diversity.
*Takes into consideration 21.co.uk Casino’s withdrawal processing period, which can take up to 24 hours. Once processing is complete, PayPal cashouts are sent out within a few hours. Whereas debit card cashouts can take up to 5 days.
Prior to withdrawal, your account may be subject to verification procedures, such as:
- Identity Verification (ID Document, Proof of Address)
- Payment Method Verification
- Proof of Income (Bank Statement, Proof of Inheritance, Payslip)
There is a dedicated document upload section on the casino site where you can handle these procedures smoothly. For any questions, 21.co.uk’s customer support is at your disposal 24/7.
The casino doesn’t charge any fees for any transactions. Also, there are no maximum limits, as outlined below:
- Minimum Deposit: £10
- Maximum Deposit: Unlimited
- Minimum Withdrawal: £10
- Maximum Withdrawal: Unlimited
- Credit/Debit Cards
- Credit/Debit Cards
- Bank Transfer
- GBP - £
Gaming Selection (NetEnt, Yggdrasil, BTG & co)
A powerful gaming selection sits at the centre of 21.co.uk Casino. The site is partnered with dozens of leading providers such as NetEnt, Novomatic, Red Tiger, Thunderkick, IGT and Play ‘N Go.
The end result is thousands of quality slots, table games and misc. titles. As such, players of all tastes and budgets will be spoiled for choice.
There is a lack of decent gaming filters in place to help you find what you like. Games are split by category, and there is a search function – but that’s where it ends. An option to at least sort by provider would have been helpful.
Slot Machines & Progressive Jackpots
As usual, slots make the 21.co.uk Casino machine tick. They are virtually countless. The headliners are Megaways slots. Titles such as Bonanza and other BTG originals, as well as those produced by BTG partners take up a lot of screen space.
Of course, the classics are on the menu as well: Starburst, Book of Dead, Rainbow Riches – to name a few.
The jackpot section is huge, but we must note that Mega Moolah and Mega Fortune are unavailable.
The casino compensates through 50+ jackpot slots, such as Mega Pyramid, Genie Jackpots and Deal or No Deal Megaways.
There is a large selection of virtual table games for those who seek it. 21.co.uk Casino accommodates table game players through virtual tables of roulette, blackjack, and 21.co.uk branded baccarat by Microgaming.
The most popular variants we can single out are Vegas Single Deck and Relax Blackjack and Three Card Stud, but we encourage you browse the gaming library yourself.
There is not a single video poker title, which may disappoint some players. Instead, 21.co.uk Casino’s gaming selection is rounded off with Instant Win titles, such as Scratch Cards, Keno and Slingo.
Mobile (Instant + Native Apps)
21.co.uk Casino knows its audience, having prepared native iOS/Android apps on each platform’s respective play store. You will find download instructions below, or if you don’t want to bother enter the website URL from your mobile browser.
The mobile casino is user-friendly across the board.
Navigation is smooth, and you have quick access to every important functionality, such as live chat, deposits, withdrawals and games.
The gaming selection boasts the same gaming filters as on desktop. What’s more, you will have hundreds of mobile games at your fingertips. In our experience, we did not run into performance issues whatsoever during gameplay. We tested 21.co.uk mobile casino on a mid-range Android device.
Once again we’ll mention you have the option of instant play via web browser, but those who prefer apps can follow the download instructions below.
How to download 21.co.uk Casino iPhone/iPad app
- Open the App store
- Type in search “21.co.uk”
- Select “21.co.uk Online Casino”
- Initiate download & installation
- Once installed, enter your login details
- Enjoy playing
How to download 21.co.uk Casino Android app
- Open Google Play UK store
- Type in search “21.co.uk”
- Select “21.co.uk Online Casino & Real Money Slots”
- Click “Install”
- Once installed, open the app and login
- Enjoy playing
- (Optional) Claim your welcome bonus
Live Casino – Powered by Evolution and NetEnt
21.co.uk’s live casino is a table game lover’s playground. Powered by the best live gaming providers on the market, there is literally no room for complaints.
Both casual players and high-rollers will have their pick of the bunch. Several low limit tables starting from £0,20 per round are on offer. In contrast, VIP tables with thousands on the line are available in great numbers.
All tables operate around the clock and busy tables can be attended by using the “bet behind” feature.
As expected, every classic is on display: Roulette, Blackjack, Baccarat, Poker and Game Shows.
NetEnt is rich in the Blackjack department, with a host of different tables operated by various presenters, whereas Evolution Gaming offers unmatched diversity.
For the most unique tables, we recommend game shows. Games such as Crazy Time, Football Studio and Lightning Roulette are certain to spice up your gaming action. To top it off, all of these games are compatible with the 21.co.uk live casino sign-up bonus.
21.co.uk has an unofficial VIP program for loyal customers. However, they do not list any VIP info on the casino website. What’s more, customer support does not provide details on the perks of being a VIP.
Unfortunately, UK regulations are strict on this matter and many casinos must keep these details a secret to avoid fines.
We were informed that 21.co.uk Casino monitors player activity and decides who to invite to become a VIP. Naturally, those who play and deposit frequently have the greatest chance of joining.
While we could not get any details on what being a VIP member entails, we can only assume that benefits are probably similar to competitors. This means a personal account manager, faster payouts, personalized gifts, exclusive VIP bonuses, and so forth.
Customer Support Works ‘Round The Clock
As a bare minimum expectation from a new UK online casino, 21.co.uk delivers 24/7 live chat support. In fact, 24/7 is not a commodity offered by some top-tier brands, so props to 21.co.uk Casino for that.
The chat agents are quick to respond and friendly. During our review, we contacted them on numerous occasions. In different times of day, responses were equally swift. This may change as more customers flock in, but for the time being you can expect most issues resolved within minutes.
The addition of a UK phone number could come in the future. For the time being, a phone line is unavailable.
There is also an extensive FAQ section that covers important casino talking points. You can search through it and find details on payout times, verification and bonuses.
Non-urgent matters can be settled by the contact web form. There is no direct email address we could find, but in essence these methods work the same.
21.co.uk Casino Contact Details:
- Live Chat: 24/7
- Telephone: Not Available
- Email: Contact Web Form
- FAQ Section: Detailed & Searchable
Featured Markets: UK-Only
As we pointed out several times in our 21.co.uk Casino review, this is an exclusive UK site that does not accept customers from other regions.
The question is what they’ve specifically done for UK customers. First off, there is the excellent deposit match bonus valued up to £50 + £6 free in Live Casino Chips. It is available to all newly registering customers from this region.
What’s more, 21.co.uk tries to stand out from the pack from other UK brands through a live casino welcome offer. This is not a novelty by a long shot, but it offers fair terms and a refreshment from slots-centric bonus offers.
The payment methods selection, albeit limited, is heavily UK-biased. The addition of PayPal is the biggest implication of this. Though, options such as paysafecard or Boku wouldn’t hurt either. However, the latter is becoming extinct due to UKGC regulations.
All in all, 21.co.uk is a worthy UK brand with plenty to offer to newcomers and regulars alike.
- Costa rica
Verdict: A Trusted UK-Exclusive Brand
Many players will turn their eyes to 21.co.uk because of the great deposit match bonus. However, our 21.co.uk Casino review uncovered much more that may entertain your attention.
The payment options are UK-friendly, but more importantly you can expect quick withdrawal times. The lack of variety may be amended in the future, but as of right now most UK customers are covered.
The lack of a UK phone number puts 21.co.uk behind the competition in terms of customer support. Yet, there is 24/7 live chat to look forward to. The gaming selection shouldn’t be ignored either, as it is filled with big names and top-quality.
All in all, 21.co.uk deserves our recommendation. As a new player, be sure to take a look at your live dealer welcome bonus.
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FAQ 21.co.uk Casino Review
- How do I claim a 21.co.uk Casino bonus?
To claim your welcome bonus at 21.co.uk, you need to opt in via the My Promotions page and make an eligible deposit. You may also need to clear wagering requirements. After that, your bonus will be automatically credited to your account. You can find more details such as the bonus terms when we discuss 21.co.uk’s new player bonus treatment.
- What kind of welcome bonus can I claim?
21.co.uk Casino currently offers a live casino welcome bonus. However, the casino change this offer quite frequently so make sure to check our review for the latest information. The casino also offers regular promotions for existing players.
- How long do 21.co.uk Casino withdrawals take?
21.co.uk Casino withdrawals take up to 48 hours through PayPal. If you are withdrawing through debit cards, different payout times will apply. You will have to take into consideration that the casino sends out payments to your initial deposit method. What’s more, pay in mind to verification procedures which can prolong your initial withdrawal.
- Does 21.co.uk accept PayPal?
Yes, 21.co.uk is a PayPal casino that works with this payment method for both deposits and withdrawals. We like the fact that PayPal is not restricted for the welcome bonus. This is a refreshment in comparison to most other UK casinos with a blanket ban on all e-wallets for bonuses.
- What is 21.co.uk Casino?
21.co.uk is a refreshed, rebranded UK-only casino site that launched in 2020. The site aims to conquer the UK market through attention to detail and special customer care. As an example, new players can claim a deposit match offer and enjoy 24/7 live chat support.
- Who owns 21.co.uk ?
21.co.uk Casino is owned by LeoVegas Plc, the name behind the mega-brand LeoVegas. As such, 21.co.uk has a number of respected sister sites with an excellent reputation on the UK market. As a LeoVegas Plc brand, 21.co.uk is also part of LeoCare, which we discuss when covering the casino’s security aspects.