Mobile players can play at 138.com Casino a long range of mobile compatible games produced by Microgaming. The Android mobile app requires no downloads, whereas iOS should download it from the AppStore. They can also access the casino without downloading the app, but in order to have the full, complete mobile gaming experience, we recommend iOS users to download it from the AppStore. The interface is optimized to deliver one of a kind online gaming and online sports betting experience.
There’s also a download Android app, but it can be tricky and we don’t recommend this to people who are not fond of technology. Be careful with apk files that require extra knowledge in smartphones.
The 138.com Casino mobile version is available in several languages. The main menu, which can take you to virtually every department and every page of 138.com Casino is located in the top left corner of the screen. As soon as the software is loaded on your smartphone or tablet, it will adjust to the size of your screen. At the top of the screen, you can find tabs that can take you to the casino, the sportsbook or you can check out the current promotions available at 138.com.
All games are put into 3 categories, slots, roulette and table games. Playing slots on mobile is stunning, but you might come across certain inconveniences if you were to play the roulette or blackjack, mainly due to the small screen size.
Mobile players should be aware of the special promotion by 138.com. That said, every player who downloads the new Android app we mentioned earlier, and makes a deposit of €/£50 or more qualifies to receive a 138 Android Tablet. However, this promotion expires on the 31st of December 2016, and it applies to the sportsbook only.
As far as mobile bonuses go, the standard welcome offer is available to mobile players as well. All it takes is a deposit of at least €/£10 to qualify for the offer. Use the appropriate bonus code when you deposit. For deposits made in GBP use the mobile bonus code fdb100gbp and for deposits made in EUR use fdb100eur. Slots only contribute to wagering requirements. The welcome bonus of 138.com Casino comes with wagering requirements of 30 times the bonus and deposit amount.
Residents of the following countries are not eligible for the welcome offer: Bulgaria, Czech Republic, Croatia, Estonia, Hungary, Georgia, Italy, Latvia, Lithuania, Moldova, Pakistan, Poland, Romania, Russia, Slovakia, Spain, Turkey, Ukraine.
Players who are not logged in have no access to the cashier. On top of this, players who are not logged in can’t even see the available payment options. Once you’re logged in, a new tab will appear in the main menu called Account. This tab takes you to the cashier, allowing you to deposit and to withdraw at will. The payment options that are available to desktop players are also available to mobile players, being Skrill, Neteller, VISA and MasterCard. Although modest, very efficient.
There’s no live chat, but you can get in touch with the customer service department via email, by phone, via social media such as twitter. The time they take to respond is short and once you get in contact it shouldn’t take long to receive a proper assistance. You can find all contact information in the contact us tab located in the main menu.
138.com Casino comes with a lot of mobile compatible games produced by Microgaming. However, there’s a lack of ongoing promotion. Besides the welcome bonus, mobile players will have to rely on special holiday themed or other type of special event based bonus offers. From a technical standpoint of view, the updated apps, both Android and iOS, they’re works of wonder.